Sercotel Gran Hotel Conde Duque

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Plaza del Conde Valle Suchil, 5, Chamberi, Madrid, Spain, 28015

Highlights

Check-in [24-hour]

Sparkling clean

- Guests have rated this property 9.1/10 on cleanliness

Good that its hotel with NO carpet.
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

230 meters to public transportation

230 meters to public transportation - San Bernardo Metro Station is within 230 meters

990 meters to Museo de Cerralbo

990 meters to Museo de Cerralbo

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Family room

Luggage storage

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Chamberi part of Madrid, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Your dates are popular among travelersUsers are booking a place in Madrid every 1 minutes on Agoda.com
Cleanliness 9.1
Location 8.8
Room comfort and quality 8.8
Service 8.8

Based on 172 verified reviews

Cleanliness

9.1

Location

8.8

Room comfort and qua...

8.8

Service

8.8

Value for money

8.5

Facilities

8.4

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Nearest transportation options

San Bernardo Metro Station is within 0.23 km

Quevedo Metro Station is within 0.37 km

See map

8.8Excellent

Location rating score

Excellent location - 130 meters from city center
Exceptional for walking
More details on walking
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There are 136 places in walking distance!

Walkable places
Plaza del Conde del Valle de Suchil
30 m
Parque Secreto
80 m
Market & Go
170 m
Glorieta de Quevedo
220 m
Bulevares (Los)
250 m
Popular landmarks
Gran Vía
1.2 km
Museo Sorolla
1.4 km
Royal Palace of Madrid
1.6 km
Plaza Mayor
1.7 km
Mercado de San Miguel
1.7 km
Closest landmarks
Medental
60 m
Aparcabicis Plaza Conde Valle Suchil
60 m
CONDE DEL VALLE DE SUCHIL, PLAZA, DEL,1
70 m
LEVEN Clínica del pie
70 m
Aparcabicis Viviendas Vallehermoso 15
130 m

Good to know

Value for money8.5
Distance to city center1 km
Location rating8.8
Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
Distance to airport14.0 km

Rooms available at Sercotel Gran Hotel Conde Duque

Excellent
Room comfort & quality

8.8

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Based on 172 reviews from verified travelers

Double Room with View
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  • Room size: 21 m²/226 ft²
  • Garden view
  • 2 single beds
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Classic Double
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  • Room size: 21 m²/226 ft²
  • Courtyard view
  • 1 double bed
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Classic Room
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  • Room size: 16 m²/172 ft²
  • 1 double bed
  • 1 double bed
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Classic Twin Room
...
  • Room size: 21 m²/226 ft²
  • Courtyard view
  • 2 single beds
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Basic Single Room
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  • Room size: 13 m²/140 ft²
  • Courtyard view
  • 1 single bed
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Superior Double Room
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 double bed
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Double Room with Extra Bed
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  • Room size: 21 m²/226 ft²
  • Courtyard view
  • 3 single beds
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Standard Triple Room
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  • Room size: 21 m²/226 ft²
  • Courtyard view
  • 1 single bed and 1 double b...
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Classic Triple Room
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  • Room size: 20 m²/215 ft²
  • 3 single beds
  • 3 single beds
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Classic Room for 1 Adult
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  • Room size: 16 m²/172 ft²
  • 1 double bed
  • 1 double bed
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Frequently asked questions

Yes! Sercotel Gran Hotel Conde Duque offers laundry service at your disposal for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.

Sercotel Gran Hotel Conde Duque has car park nearby with charges applied for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Sercotel Gran Hotel Conde Duque's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Sercotel Gran Hotel Conde Duque has a total of 8 floors.

Verified past guests that have stayed at Sercotel Gran Hotel Conde Duque had an average nightly stay of 2 nights at this property.

Sercotel Gran Hotel Conde Duque can communicate in 3 languages and supports popular languages such as English and Spanish for guest visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Sercotel Gran Hotel Conde Duque supports up to 6, with payment card options such as Cash, American Express, MasterCard, and Visa.

73.0% of our verified customer assessments have given an optimistic review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Sercotel Gran Hotel Conde Duque down in the review section.

Past group travelers that have stayed at this property have given Sercotel Gran Hotel Conde Duque an average rating of 8.6. You can check out more comprehensive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Sercotel Gran Hotel Conde Duque’s local neighborhood is Chamberi which includes popular restaurants such as Mercado de Vallehermoso, SUMO Fuencarral, and Perrachica.

More about Sercotel Gran Hotel Conde Duque

More about Sercotel Gran Hotel Conde Duque

Experience Luxury and Comfort at Sercotel Gran Hotel Conde Duque

Welcome to Sercotel Gran Hotel Conde Duque, a luxurious 4-star hotel located in the heart of Madrid, Spain. With its prime location just 1 kilometer away from the vibrant city center, this hotel offers the perfect blend of convenience and tranquility. Whether you are visiting for business or pleasure, Sercotel Gran Hotel Conde Duque is sure to exceed your expectations. Step into the elegant lobby of Sercotel Gran Hotel Conde Duque and be greeted by a warm and friendly staff, ready to assist you with all your needs. The hotel boasts a total of 142 well-appointed rooms, providing a comfortable and relaxing retreat after a day of exploring the city. Each room is tastefully decorated with modern furnishings and equipped with all the essential amenities to ensure a pleasant stay. Check-in at Sercotel Gran Hotel Conde Duque begins at 12:00 PM, allowing you to start your Madrid adventure without delay. The hotel's check-out time is until 12:00 PM, giving you ample time to relax and enjoy your morning before bidding farewell to this enchanting establishment. If you have an early flight to catch, rest assured that the hotel is conveniently located just 30 minutes away from the airport, ensuring a hassle-free journey.

Unwind and Indulge in Entertainment at Sercotel Gran Hotel Conde Duque

At Sercotel Gran Hotel Conde Duque, the entertainment facilities are designed to provide guests with an exceptional stay filled with relaxation and enjoyment. Whether you're looking to unwind after a long day of exploring Madrid or simply want to indulge in some leisurely activities, this hotel has you covered. Step into the stylish bar and treat yourself to a refreshing cocktail or a glass of fine wine. The bar offers a cozy and sophisticated atmosphere, perfect for socializing with friends or enjoying a quiet evening alone. Additionally, the hotel boasts a well-stocked library, where book lovers can immerse themselves in a wide range of literary works. Whether you prefer fiction, non-fiction, or travel guides, you'll find a selection that caters to your interests. If you're in the mood for some retail therapy, the gift and souvenir shop at Sercotel Gran Hotel Conde Duque is the place to be. Browse through a variety of unique and locally sourced items, including handicrafts, artwork, and traditional Spanish souvenirs. Take home a piece of Madrid's rich culture and memories of your stay at this exceptional hotel. With its inviting bar, extensive library, and charming gift shop, Sercotel Gran Hotel Conde Duque ensures that guests have a truly memorable and entertaining experience during their time in Madrid. Whether you're seeking relaxation, intellectual stimulation, or a little retail indulgence, this hotel has everything you need to make your stay unforgettable.

Stay Active at Sercotel Gran Hotel Conde Duque's State-of-the-Art Sports Facilities

Sercotel Gran Hotel Conde Duque is the perfect destination for fitness enthusiasts and outdoor adventurers alike. With its top-notch sports facilities, guests can stay active and energized throughout their stay. The hotel boasts a modern and fully-equipped fitness center, where guests can enjoy a wide range of exercise equipment and facilities. Whether you prefer cardio workouts, weightlifting, or group classes, this 24-hour fitness center has it all. With professional trainers on hand to provide guidance and support, you can take your fitness routine to the next level. For those who prefer to embrace the great outdoors, Sercotel Gran Hotel Conde Duque offers easy access to scenic hiking trails. Explore the breathtaking natural beauty of Madrid as you hike through lush forests, rolling hills, and picturesque landscapes. Whether you're a beginner or an experienced hiker, these trails cater to all levels of fitness, ensuring a memorable and invigorating experience. Best of all, these sports facilities are complimentary for all guests, allowing you to maintain your fitness regime without any additional cost. So, whether you're looking to break a sweat in the fitness center or embark on an exhilarating hike, Sercotel Gran Hotel Conde Duque has everything you need to stay active and make the most of your stay in Madrid.

Convenient Facilities for a Hassle-Free Stay at Sercotel Gran Hotel Conde Duque

Sercotel Gran Hotel Conde Duque in Madrid, Spain, offers a range of convenience facilities to ensure a hassle-free and comfortable stay for its guests. With 24-hour room service, guests can indulge in delicious meals and snacks at any time of the day, right in the comfort of their own rooms. The hotel also provides laundry service, allowing guests to have their clothes cleaned and ready for use throughout their stay. For added convenience, Sercotel Gran Hotel Conde Duque offers a variety of services such as safety deposit boxes, concierge assistance, and Wi-Fi in public areas, ensuring that guests have a secure and well-connected experience. Whether it's storing valuable belongings, seeking assistance for travel arrangements, or staying connected with loved ones, these facilities cater to the needs of every guest. Additionally, the hotel offers free Wi-Fi in all rooms, allowing guests to stay connected and productive during their stay. The dry cleaning service, express check-in/check-out, and luggage storage facilities further enhance the convenience factor, making it easier for guests to manage their time and belongings efficiently. With daily housekeeping and a laundromat on-site, guests can enjoy a clean and well-maintained environment throughout their stay, ensuring a comfortable and stress-free experience.

Convenient Transport Facilities at Sercotel Gran Hotel Conde Duque

At Sercotel Gran Hotel Conde Duque, guests can enjoy a range of transport facilities to make their stay in Madrid hassle-free. The hotel offers a convenient car park onsite, making it easy for guests to park their vehicles securely. Please note that car park charges are applied. For those looking to explore the city, the hotel provides a shuttle service, allowing guests to conveniently travel to popular attractions and landmarks. Additionally, the hotel offers a ticket service, making it effortless for guests to book tours and activities in and around Madrid. Whether you're interested in visiting the iconic Prado Museum or experiencing the vibrant nightlife of the city, the hotel's ticket service ensures that you can easily plan your itinerary without any hassle.

Modern Comfort and Convenience at Sercotel Gran Hotel Conde Duque

Experience the perfect blend of modern comfort and convenience at Sercotel Gran Hotel Conde Duque in Madrid. Each room is thoughtfully designed and equipped with a range of amenities to ensure a pleasant stay. Stay cool and comfortable with the air conditioning system, allowing you to adjust the temperature to your liking. Catch up on the latest news with the complimentary daily newspaper, keeping you informed throughout your stay. For some entertainment, choose from a variety of in-house movies available on the television in your room. Getting ready for a day of exploring Madrid is a breeze with the hair dryer provided in each room. Stay connected with the satellite/cable TV and enjoy a wide selection of channels. Quench your thirst with the mini bar, offering a selection of refreshing beverages. Whether you're visiting for business or leisure, Sercotel Gran Hotel Conde Duque ensures a comfortable and convenient stay with its range of room facilities. Enjoy modern amenities and make the most of your time in Madrid.

Indulge in Culinary Delights at Sercotel Gran Hotel Conde Duque

Sercotel Gran Hotel Conde Duque offers a range of dining facilities to satisfy every palate. Start your day off right with a delicious breakfast buffet, featuring a tempting array of continental delights. Whether you prefer a light bite or a hearty meal, the hotel's coffee shop is the perfect spot to relax and enjoy a freshly brewed cup of coffee or a selection of delectable pastries. For a truly memorable dining experience, head to the hotel's restaurant, where you can savor a variety of mouthwatering dishes prepared by skilled chefs. With 24-hour room service available, you can also indulge in a gourmet meal in the comfort of your own room. The hotel's attentive daily housekeeping ensures that your dining experience is always clean and enjoyable.

Discover Comfort and Style at Sercotel GH Conde Duque's Room Offerings

At Sercotel GH Conde Duque, guests can choose from a variety of thoughtfully designed rooms that cater to diverse preferences and needs. The Standard Double Room, spanning 25 square meters, offers a choice between a cozy Double Bed or two Single Beds, making it an ideal option for couples or friends traveling together. For solo travelers, the Standard Single Room provides a comfortable retreat with its 20 square meters and a plush Double Bed, ensuring a restful night's sleep. For those seeking a touch of luxury, the Superior Room boasts a spacious 30 square meters and features a King Bed, perfect for unwinding after a day of exploring Madrid's vibrant streets. If you desire a room with a view, the Standard Double with View presents an inviting option with the same bed choices, allowing guests to enjoy the enchanting sights of the city. The Twin Room, accommodating up to two guests with its flexible bedding options, and the Standard Triple Room, ideal for small families or groups, both offer 21 square meters of comfort. Booking these exceptional rooms through Agoda not only guarantees the best prices available but also ensures a seamless and hassle-free experience, allowing you to focus on making unforgettable memories during your stay.

Discover the Charming Neighborhood of Chamberi in Madrid

Nestled in the heart of Madrid, the vibrant neighborhood of Chamberi offers a delightful blend of history, culture, and local charm. This lively district is known for its tree-lined streets, beautiful architecture, and lively atmosphere. As you wander through its picturesque streets, you'll find a treasure trove of hidden gems, from quaint cafes and tapas bars to boutique shops and art galleries. One of the highlights of Chamberi is the iconic Mercado de Chamberi, a traditional market where you can immerse yourself in the local culinary scene. Here, you can sample a variety of fresh produce, artisanal cheeses, and mouthwatering pastries. After exploring the market, take a leisurely stroll through the enchanting Parque de Santander, a peaceful oasis filled with lush greenery and tranquil ponds. Chamberi is also home to several notable landmarks, including the stunning Sorolla Museum, dedicated to the works of renowned Spanish painter Joaquin Sorolla. Art enthusiasts will be captivated by the museum's impressive collection of vibrant paintings and sculptures. For a taste of history, visit the historic Church of San Francisco de Sales, a magnificent 19th-century church that boasts intricate architecture and stunning stained glass windows. With its unique blend of history, culture, and local charm, Chamberi is a must-visit neighborhood that will leave you enchanted and wanting to explore more.

Convenient Transportation from Madrid Airports to Sercotel Gran Hotel Conde Duque

When arriving in Madrid, Spain, travelers have multiple options to reach the stylish and centrally located Sercotel Gran Hotel Conde Duque in Chamberi. The hotel is conveniently situated near several major airports, including Madrid-Barajas Adolfo Suárez Airport, making it easily accessible for guests from all corners of the globe. For those flying into Madrid-Barajas Adolfo Suárez Airport, the fastest and most convenient way to reach Sercotel Gran Hotel Conde Duque is by taxi. Taxis are readily available outside the airport terminals, and the journey to the hotel typically takes around 20 minutes, depending on traffic conditions. Alternatively, travelers can also opt for a private airport transfer, which can be pre-booked for a hassle-free arrival experience. Another option for reaching the hotel is by utilizing Madrid's efficient public transportation system. From Madrid-Barajas Adolfo Suárez Airport, travelers can take the metro Line 8 to Nuevos Ministerios station, and then transfer to Line 10 towards Puerta del Sur. The closest metro station to the hotel is San Bernardo, which is just a short walk away. This affordable and reliable mode of transportation allows guests to explore the city while enjoying a scenic journey to their destination.

Discover Madrid's Cultural Gems near Sercotel Gran Hotel Conde Duque

Sercotel Gran Hotel Conde Duque is perfectly situated near some of Madrid's most captivating landmarks and attractions. Just a short stroll away, you will find Museo Sorolla, a delightful museum dedicated to the works of renowned Spanish painter Joaquín Sorolla. Immerse yourself in his stunning paintings and explore the beautiful gardens that surround the museum. Another notable landmark nearby is the historic CASTILLO, CALLE, DEL,25. This charming castle transports you back in time with its medieval architecture and fascinating history. Take a leisurely walk around its grounds and soak in the enchanting atmosphere. For those seeking a bit of retail therapy, Calle de Fuencarral is a bustling street lined with trendy boutiques, designer stores, and unique shops. Indulge in some window shopping or treat yourself to the latest fashion finds. If you're in need of some relaxation, Clínica La Luz offers a tranquil oasis in the heart of the city. Pamper yourself with rejuvenating treatments or simply unwind in their serene surroundings. With its prime location, Sercotel Gran Hotel Conde Duque provides easy access to these cultural gems and more, ensuring an unforgettable stay in the vibrant city of Madrid.

Convenient Public Transport Stations Near Sercotel Gran Hotel Conde Duque

Located in the heart of Madrid, Sercotel Gran Hotel Conde Duque offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short walk away from the hotel, you will find the Islas Filipinas Metro Station, Rios Rosas Metro Station, Cuatro Caminos Metro Station, Alonso Martínez Metro Station, Iglesia Metro Station, Alonso Cano Metro Station, Canal Metro Station, Guzmán el Bueno Metro Station, Moncloa Metro Station, and Quevedo Metro Station. These stations connect you to various parts of the city, allowing you to explore Madrid with ease. Whether you're heading to popular attractions like the Royal Palace or exploring the vibrant neighborhoods of Malasaña and Chueca, the nearby metro stations provide a convenient and efficient way to get around the city. With frequent train services and well-connected routes, you can save time and enjoy hassle-free transportation during your stay at Sercotel Gran Hotel Conde Duque.

Indulge in Culinary Delights at Sercotel Gran Hotel Conde Duque's Surrounding Restaurants

When it comes to dining options near Sercotel Gran Hotel Conde Duque, guests are spoilt for choice. Just a short stroll away, you'll find a variety of culinary delights that will satisfy even the most discerning palates. Mercado de Vallehermoso, a vibrant food market, offers a wide range of fresh produce, local delicacies, and international flavors. For those seeking a cozy and welcoming atmosphere, WELKHOMEclub is the perfect spot to enjoy delicious Mediterranean cuisine. Sala de Despiece is a trendy restaurant specializing in creative and innovative dishes, while Alcaravea Gaztambide offers a delightful menu of traditional Spanish cuisine. Perrachica is a must-visit for its chic ambiance and mouthwatering fusion of Mediterranean and international flavors. Cafeteria HD is a great choice for a quick coffee or a light bite, while SUMO Fuencarral serves up delectable Japanese cuisine. Taberna Txamizo is a charming tavern known for its Basque-inspired dishes, and Chef2Me offers a unique dining experience with personalized chef-prepared meals. Lastly, Ital Panini is the go-to place for delicious Italian sandwiches. With such a diverse array of dining options just steps away, guests at Sercotel Gran Hotel Conde Duque can embark on a culinary adventure without having to travel far.

Shop 'til you drop in the heart of Madrid

Located in the vibrant neighborhood of Chamberí, Sercotel Gran Hotel Conde Duque is surrounded by an array of shopping landmarks that will satisfy even the most avid shoppers. Just a short stroll away, you will find Galeria Marlborough, a renowned art gallery that showcases contemporary works from both local and international artists. For those with a passion for motorcycles, Harley Davidson Madrid offers a thrilling shopping experience, with a wide selection of bikes and accessories to choose from. If you're craving a taste of home, Taste of America is a treasure trove of American products, from snacks and beverages to pantry staples. For a sweet treat, Confiteria Marques Madrid is a must-visit, offering a delectable range of pastries and chocolates. Book lovers will be delighted to discover Altaïr, a charming bookstore specializing in travel literature and maps. Los Bebés de Chamberí is a charming boutique that caters to the little ones, offering a curated selection of children's clothing and accessories. Sports enthusiasts will find everything they need at Futbol Total, a sports store that offers a wide range of football merchandise. Fashionistas will be in their element at Dmr María Rivolta, a boutique showcasing elegant and stylish clothing. Art lovers can explore Galeria del Cisne, which features a diverse collection of contemporary art. And for those looking to update their wardrobe, Massimo Dutti offers a sophisticated selection of clothing and accessories. With such a diverse range of shopping landmarks on its doorstep, Sercotel Gran Hotel Conde Duque is the perfect base for a memorable shopping spree in Madrid.

Affordable Luxury at Sercotel Gran Hotel Conde Duque

Experience the perfect blend of luxury and affordability at Sercotel Gran Hotel Conde Duque in Madrid, Spain. With an average price of just $162 per room, this hotel offers exceptional value for money compared to the average price of a hotel room in the city, which stands at $189. At Sercotel Gran Hotel Conde Duque, you can enjoy a comfortable and stylish stay without breaking the bank. The hotel boasts modern and well-appointed rooms that are designed to provide utmost comfort and relaxation. Each room is equipped with all the essential amenities, including a flat-screen TV, air conditioning, and a private bathroom. In addition to its attractive pricing, Sercotel Gran Hotel Conde Duque offers a range of excellent facilities and services. Guests can indulge in a delicious breakfast buffet each morning, take advantage of the 24-hour front desk, and make use of the fitness center to stay active during their stay. Whether you are visiting Madrid for business or leisure, this hotel provides an unbeatable combination of quality and affordability.

Impeccable Service and Convenient Location

At Sercotel Gran Hotel Conde Duque, guests are greeted with impeccable service from the moment they step foot in the hotel. The staff, from the friendly reception team to the attentive waiters and maids, go above and beyond to ensure a memorable stay. One reviewer mentioned that the staff even took the initiative to call and check if everything was satisfactory on their second day, showcasing their professionalism and dedication to guest satisfaction. Not only does this hotel excel in service, but it also boasts a convenient location near the Metro. Guests can easily explore Madrid and its attractions without any hassle. Additionally, the Superior Rooms at Sercotel Gran Hotel Conde Duque are praised for their spaciousness, providing ample space for guests to relax and unwind after a long day of sightseeing. With its impeccable service, convenient location, and comfortable accommodations, it's no wonder why guests highly recommend this hotel and would gladly return in the future.

Exceptional Customer Ratings for Sercotel Gran Hotel Conde Duque

Experience unparalleled satisfaction at Sercotel Gran Hotel Conde Duque, where guests consistently rave about their exceptional stay. With an impressive overall rating of 8.7, this hotel truly exceeds expectations in every aspect. From the moment you step foot inside, you'll be greeted by a warm and welcoming atmosphere that sets the tone for an unforgettable experience. One of the standout features of Sercotel Gran Hotel Conde Duque is its excellent value for money, earning a remarkable rating of 8.6. Guests appreciate the incredible value they receive for the price they pay, making it an ideal choice for both leisure and business travelers. The hotel's commitment to providing top-notch facilities is evident with a rating of 8.4, ensuring that guests have access to everything they need for a comfortable and enjoyable stay. Cleanliness is of utmost importance at Sercotel Gran Hotel Conde Duque, and it shows in its outstanding cleanliness rating of 9.1. Guests consistently commend the hotel for its meticulous attention to detail, ensuring that every corner of the property is immaculate. Additionally, the hotel's prime location, with a rating of 8.9, allows guests to easily explore the vibrant city of Madrid, with major attractions and transportation links just a stone's throw away. When it comes to comfort, Sercotel Gran Hotel Conde Duque doesn't disappoint, boasting a rating of 8.8. The hotel's well-appointed rooms and plush amenities provide a haven of relaxation after a day of sightseeing or business meetings. Furthermore, the dedicated and friendly staff, with a rating of 8.8 for staff performance, goes above and beyond to ensure that every guest feels valued and well taken care of. With such exceptional customer ratings across various categories, Sercotel Gran Hotel Conde Duque is undoubtedly a top choice for discerning travelers seeking a memorable stay in Madrid. Book your stay now and experience the unparalleled satisfaction that awaits you at this remarkable hotel.

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Amenities and facilities

Excellent8.4

Facilities

Most talked about facilities

Languages spoken
  • English
  • French
  • Italian
  • Spanish
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Projector/LED display
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]

Food and dining

Breakfast options
  • American
  • Continental
  • Vegetarian
  • Gluten-free
  • Buffet

Location

Plaza del Conde Valle Suchil, 5, Chamberi, Madrid, Spain, 28015

Excellent8.8

Location

Airports
  • Adolfo Suárez Madrid-Barajas Airport (MAD)
    14.0 km
  • Valladolid Airport (VLL)
    170.9 km
Public transportation
  • San Bernardo Metro Station
    230 m
  • Quevedo Metro Station
    370 m
Hospital or clinic
  • Medental
    60 m
Shopping
  • Gran Vía
    1.2 km
Cash withdrawal
  • ATM
    110 m

What's nearby

Popular landmarks
  • Gran Vía
    1.2 km
  • Museo Sorolla
    1.4 km
  • Royal Palace of Madrid
    1.6 km
  • Plaza Mayor
    1.7 km
  • Mercado de San Miguel
    1.7 km
  • Thyssen-Bornemisza Museum
    2.0 km
  • Prado Museum
    2.2 km
  • Buen Retiro Park
    2.6 km
  • Museo Nac. Centro de Arte Reina Sofia
    2.8 km
  • Santiago Bernabéu Stadium
    3.0 km
Nearby landmarks
  • Plaza del Conde del Valle de Suchil
    30 m
  • Medental
    60 m
  • Aparcabicis Plaza Conde Valle Suchil
    60 m
  • CONDE DEL VALLE DE SUCHIL, PLAZA, DEL,1
    70 m
  • LEVEN Clínica del pie
    70 m
  • Parque Secreto
    80 m
  • Aparcabicis Viviendas Vallehermoso 15
    130 m
  • VALLEHERMOSO, CALLE, DE,2
    140 m
  • SmyCenter
    150 m
  • Ecox 4D
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Upon prior confirmation with the property, guests will be allowed to bring pets into the property with additional conditions regarding size, number of pets, and days at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-out from12:00
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)30
Extras
  • Daily Internet/Wi-Fi fee0 EUR
  • Breakfast charge (unless included in room price)18 EUR
The property
  • Number of floors8
  • Room voltage220
  • Number of rooms 142
  • Most recent renovation2011
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee25 EUR

Reviews of Sercotel Gran Hotel Conde Duque from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 6.8
  • 2.0
  • 10
  • 8.4
  • 10
  • 10
  • 10
  • 8.0
  • 9.2
  • 8.0

Most recent

  • Cleanliness score 9.1 out of 10 and is a high score in Madrid
    Cleanliness9.1
  • Location score 8.8 out of 10 and is a high score in Madrid
    Location8.8
  • Room comfort and quality score 8.8 out of 10 and is a high score in Madrid
    Room comfort and quality8.8
  • Service score 8.8 out of 10 and is a high score in Madrid
    Service8.8
  • Value for money score 8.5 out of 10 and is a high score in Madrid
    Value for money8.5
  • Facilities score 8.4 out of 10 and is a high score in Madrid
    Facilities8.4
High score for Madrid

Rating

9+ Exceptional (23)
8-9 Excellent (12)
7-8 Very Good (8)
6-7 Good (5)
<6 Below Expectation (5)
Guest Type
Language

Show reviews that mention 

Showing 53 verified guest comments
Changed to review page 1
  1. 8.4
    Excellent
    Yeuk from Hong Kong SAR, China
    Couple
    Stayed 4 nights in October 2023

    “Great stay”

    Good that its hotel with NO carpet. It looks and feels clean. But the acrylic plastic board on bathtub makes me difficult to get into the bathtub..

    Reviewed January 11, 2024
  2. 6.8
    Good
    Chong from Thailand
    Couple
    Classic Twin Room
    Stayed 4 nights in March 2025

    “Good”

    Poor sound proofing. Can hear TV and conversation next door and sound from upstairs

    Reviewed March 22, 2025
  3. 6.8
    Good
    Gladys from United States
    Solo traveler
    Guest Room
    Stayed 2 nights in November 2022

    “Good”

    Don't understand how this hotel got 4+ stars. The walls are thin. One can hear your upstairs and side neighbors. If you value peace when sleeping, stay away. Don't stay in the ground floor.

    Reviewed December 05, 2022

    Dear guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely yours, Guest Experience Sercotel Gran Hotel Conde Duque

    Responded December 06, 2022
    Sercotel Gran Hotel Conde Duque
  4. 6.4
    Good
    miguel from Kenya
    Family with teens
    Double or Twin Room
    Stayed 2 nights in August 2021

    “Just correct”

    Do not expect a four stars hotel - lets think more of a three - All works, all correct, but nothing special at all

    Reviewed November 12, 2021

    Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

    Responded October 12, 2022
    Sercotel Gran Hotel Conde Duque
  5. 10.0
    Exceptional
    Stephen from United States
    Solo traveler
    Standard Single Room
    Stayed 1 night in January 2020

    “Good value in good location.”

    Staff very helpful. They want guests to enjoy their stay in Madrid.

    Reviewed February 02, 2020

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Responded October 12, 2022
    Sercotel Gran Hotel Conde Duque
Changed to review page 1

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