Sercotel Gran Hotel Conde Duque
Standard Single Room - Bathroom Sercotel Gran Hotel Conde Duque
Lobby Sercotel Gran Hotel Conde Duque
Lobby Sercotel Gran Hotel Conde Duque
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8.6
Excellent
/10
(93 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location - 130 meters from city center
  • Parque Secreto80 m
  • Glorieta de Quevedo220 m
  • San Bernardo Metro Station230 m
  • Bulevares (Los)250 m
  • Queseria Cultivo260 m
  • Moto Alquiler260 m
  • Imaginarium (Salamanca)260 m
  • Popland320 m
  • Massimo Dutti340 m
  • City Pilates360 m
  • Free Wi-Fi

    Sercotel Gran Hotel Conde Duque

    Plaza del Conde Valle Suchil, 5, Chamberi, Madrid, Spain, 28015 - See map
    "The hotel s strategically located in a very quiet neighborhood, away fro the bustling downtown but close enough to all facilities - metro, restaura..."
    H. - August 18, 2018
    Exceptional reputation
    Recommended by 93% of guests
    Exceptional cleanliness
    9.0 rating for cleanliness
    • 230 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 7,004 Madrid properties
    See all rankings
    Value for money score
    8.6/10
    Service score
    8.7/10
    Cleanliness score
    9.0/10
    Room comfort score
    8.8/10
    Better than
    99
    %
    of Madrid properties
    Better than
    99
    %
    of Madrid properties
    Better than
    99
    %
    of Madrid properties
    Better than
    99
    %
    of Madrid properties
    Value for money8.6
    Distance to city center1 km
    Location rating8.8
    Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
    Distance to airport11.8 km

    Rooms available at Sercotel Gran Hotel Conde Duque

    8.8
    Excellent
    Room comfort & quality
    Superior Room
    Superior Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
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    Standard Single Room
    Standard Single Room
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 single bed
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    Family Room
    Family Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 single bed and 1 double b...
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    Standard Double Room
    Standard Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 double bed
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    Standard Double with View
    Standard Double with View
    ...
    • City view
    • Shower and bathtub
    • 2 single beds or 1 queen be...
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    Standard Room View
    Standard Room View
    ...
    • City view
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    Standard Double Single
    Standard Double Single
    ...
    • Shower and bathtub
    • 1 double bed or 2 single be...
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    Superior
    Superior
    ...
    • City view
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    Double Single Use Standard
    Double Single Use Standard
    ...
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      Habitacion Familiar Standard
      Habitacion Familiar Standard
      ...
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        More about Sercotel Gran Hotel Conde Duque

        More about Sercotel Gran Hotel Conde Duque

        An overview

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        What they offer

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Spanish cuisine
        Spanish cuisine
        Cocktail Bar Bardot
        130 m Spanish
        El Bulevar
        220 m Spanish
        Asador Aranduero S.A.
        230 m Spanish
        American cuisine
        American cuisine
        Loops and Coffee
        450 m American, Cafe
        Roll Madrid
        510 m American, European, Gluten Free
        Carmencita Bar
        530 m American, Spanish
        Mediterranean cuisine
        Mediterranean cuisine
        El Sustanciero
        70 m Mediterranean
        Sidreria Villa de Aviles
        240 m Mediterranean, Spanish
        Restaurante Bolivar
        290 m Mediterranean, Spanish

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Sercotel Gran Hotel Conde Duque from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (93)Booking.com Reviews (1600)
        8.6
        /
        10
        Cleanliness9.0
        Facilities8.1
        Location8.8
        Room comfort and quality8.8
        Service8.7
        Value for money8.6
        Rating
        9+ Exceptional (18)
        8-9 Excellent (11)
        7-8 Very Good (6)
        6-7 Good (1)
        <6 Below Expectation (2)
        Time of the year
        Mar - May (16)
        Jun - Aug (9)
        Sep - Nov (8)
        Dec - Feb (5)
        All languages
        All guests (93)
        All room types
        Showing 38 verified guest comments
        12
        9.2
        Exceptional
        NADER from United Kingdom
        Solo traveler
        Standard Double Single
        Stayed 3 nights in May 2019

        Excellent Staff”

        Superior Room was very spacious. Bed comfy. The hotel is in a local neighbourhood but you can get to the main shopping street and edge of the tourist area in a 10 minute walk. The hotel is pretty but a bit antiquated. A lot of older folk here when I was there. I think I was one of the youngest people at the hotel. Staff were very professional and called to check everything was ok on my second day. The gym an actual gym nearby which is free to use for hotel guests. Buffet breakfast selection was small but acceptable

        Reviewed May 13, 2019

        Dear Guest, Thank you for the feedback of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, F.O. General Manager

        Responded May 17, 2019
        Sercotel Gran Hotel Conde Duque
        10.0
        Exceptional
        Lianne from United States
        Couple
        Standard Double Room
        Stayed 2 nights in February 2019

        Great hotel!”

        The hotel is clean and well maintained. Close to Malasaña District and City Center, but far enough away from the crowd. Also convenient location for the Metro.

        Reviewed February 13, 2019

        Dear Lianne, It is so awesome to read that you had a great time staying with us! Thank you very much for sharing. Please come back soon! Yours sincerely, F.O. General Manager

        Responded February 18, 2019
        Sercotel Gran Hotel Conde Duque
        8.0
        Excellent
        Stanley from United States
        Family with teens
        Family Room
        Stayed 2 nights in June 2018

        Very good”

        When making our reservation there was an option to get just the room, or pay extra for room with breakfast. We picked the breakfast included option. But it turns out this hotel does not have a dining room. Be aware - they offer free pastries and coffee/tea for all, and getting the breakfast included package does not get your more than that. Did not get an adjustment at the hotel :(

        Reviewed February 01, 2019

        Dear Stanley, Thank you for staying with us and thank you so much for your kind review and comments. We really appreciate you taking the time to share and I am happy to hear you truly enjoyed our hotel and services. We offer a free early riser breakfast only until 7 in the morning, moment in which opens our breakfast buffet. It is a modest attention for risers clients. Hope to see you soon! F.O. General Manager

        Responded February 18, 2019
        Sercotel Gran Hotel Conde Duque
        4.8
        Kazim from Jordan
        Business traveler
        Standard Single Room
        Stayed 10 nights in August 2018

        Acceptable”

        It was bad stay, i complained to Agoda to find soke solutions. But no solution was supported by Agoda. The room has no water for two nights, and the WiFi is not reachable in the room, i have to get out of the room to get WiFi signal. It was really bad stay, and i am not going to repeat this hotel anymore, and i expected more support from Agoda.. butu found nothing

        Reviewed September 02, 2018
        9.6
        Exceptional
        H. from Canada
        Solo traveler
        Standard Single Room
        Stayed 5 nights in August 2018

        Impeccable on all aspects ”

        I had stayed at this hotel last summer for approximately a week and I was delighted to find out that it has kept the same standards of excellence. The hotel s strategically located in a very quiet neighborhood, away fro the bustling downtown but close enough to all facilities - metro, restaurants, convenience stores, etc. The service was impeccable at all levels, from the welcoming and friendly team manning the reception all the way to the waiters and maids. In terms of cleanliness, the rooms and common areas alike were spotless. The breakfast buffet is conveniently pen till 11:00 am and offers a great variety of food items to suit all tastes - from fried eggs, meats and tortillas to viennoiseries and fruits, and even a health food corner. All in all, this a hotel I recommend without hesitation and would certainly patronize again in the future.

        Reviewed August 18, 2018

        Dear guest, There is no greater joy than learning that a guest found their experience with us to be absolute perfection and we thank you for investing the time to share these kind words. It was a pleasure to have you here with us and we look forward to welcoming you time and again in the years to come. Yours Sincerely, F.O. General Manager

        Responded August 20, 2018
        Sercotel Gran Hotel Conde Duque
        8.4
        Excellent
        Yuriy from Bulgaria
        Family with teens
        Family Room
        Stayed 3 nights in February 2017

        Short stay in February”

        Good hotel with classic atmosphere in the living area, quiet and pleasant. The room is big, but the view is towards the back walls of near buildings.

        Reviewed February 10, 2017

        Dear guest, I am so happy that you enjoyed your recent stay with us at the Sercotel Gran Hotel Conde Duque Madrid! We appreciate you taking the time out of your day to provide us with an excellent review. We thank you for praising our hotel and we look forward to welcoming you back during your next visit to the city. Thanks again, F.O. General Manager

        Responded June 04, 2018
        Sercotel Gran Hotel Conde Duque
        8.0
        Excellent
        seima from Australia
        Couple
        Stayed 1 night in October 2016

        nice hotel to stay”

        the hotel is not in the centre of the city, however, there are plenty of café and restaurants within in comfortable walking distance. even walking to the centre of the city is an easy 20 or 30 minutes walk with shops all the way. the internet speed is good, staffs not all fluent in English, but helpful the place is clean the only thing missing from this hotel is in room tea and coffee making facility, which means when I want a cup of tea first thing in the morning or last thing before bed, I could not do in the comfort of my pyjamas, I had to get dressed and go to a café

        Reviewed October 27, 2016

        Dear guest, I am so happy that you enjoyed your recent stay with us at the Sercotel Gran Hotel Conde Duque Madrid! We appreciate you taking the time out of your day to provide us with an excellent review. We thank you for praising our hotel and we look forward to welcoming you back during your next visit to the city. Thanks again, F.O. General Manager

        Responded June 04, 2018
        Sercotel Gran Hotel Conde Duque
        8.8
        Excellent
        AHMED from Qatar
        Couple
        Standard Single Room
        Stayed 5 nights in May 2016

        my experince ”

        very good period,i like it very much

        Reviewed June 04, 2016
        9.3
        Exceptional
        Leontine from United Kingdom
        Solo traveler
        Standard Single Room
        Stayed 1 night in June 2015

        Aesthetics”

        The aesthetics, cleanliness and breakfast

        The higher end of courtesy and welcome. Delightful ambience, clean room.

        Reviewed June 26, 2015
        9.3
        Exceptional
        SZE from Hong Kong
        Couple
        Standard Double Room
        Stayed 4 nights in April 2015

        very nice location,very near by metro nice service”

        veey strong Wi-Fi in room, nice location near By the metro, nice service, clean and elegant hotel!

        Good!

        Reviewed April 12, 2015
        6.7
        Good
        Andrea from Italy
        Business traveler
        Standard Single Room
        Stayed 1 night in March 2015

        Nice location, a little bit old style ”

        Silence and location

        Nice location for an hotel that will defenetly need a renovation. My single room was really small, too hot and a little bit decadent. The bathroom has an old style design. A plus the breakfast really good

        Reviewed March 17, 2015
        9.3
        Exceptional
        wing from Hong Kong
        Solo traveler
        Standard Single Room
        Stayed 2 nights in May 2014

        NIce friendly staff & good location”

        wonderful service and good location

        convenient location. nice little local cafe nearby .

        Reviewed October 12, 2014
        7.7
        Very good
        Geoffrey from Australia
        Couple
        Stayed 3 nights in July 2014

        Madrid short stay”

        Good location to Metro and a very quiet area to stay in .The room wa
        Reviewed July 21, 2014
        8.3
        Excellent
        Yueren from China
        Solo traveler
        Stayed 2 nights in May 2014

        Comfortable, safe, cozy”

        Close to metro station, located in a quiet neighborhood, and very friendly English,speaking staff

        A nice boutique hotel located in a quiet and safe neighborhood. Some local cafe and restaurants locate nearby. A bit far from major attractions but very close to metro station. Staff are friendly and helpful and speak good English.

        Reviewed May 15, 2014
        8.7
        Excellent
        Musallam from Oman
        Group
        Standard Single Room
        Stayed 2 nights in April 2014

        We had fantastic stay at this hotel.”

        Central located, close to shopping areas,easy to public transport, clean and staff were very good they answers all our queries in professional way, thanks to them all.

        Fantastic.

        Reviewed May 13, 2014
        8.3
        Excellent
        Roee from Germany
        Family with young children
        Standard Double Room
        Stayed 3 nights in April 2014

        good location and attentive staff”

        location, staff, quiet

        we arrived with a 6 month old baby. the staff was very attentive to our needs such as a kot, a water heater and other strange baby staff. location is very good, we usually walked everywhere (getting a baby strawler to the metro is insane) and the walks were rather short and fun (about 10 min. walk to puerta del sol) rooms are clean, hotel surroundings are very quiet. great value for money.

        Reviewed May 10, 2014
        8.0
        Excellent
        Chang from Taiwan
        Solo traveler
        Standard Double Room
        Stayed 5 nights in October 2013

        Cheap with high quality”

        Close to public transportation, nice food and great souvenir store
        Reviewed May 04, 2014
        9.3
        Exceptional
        Alan from United Kingdom
        Couple
        Standard Double Room
        Stayed 4 nights in November 2013

        Relaxed, comfortable , 5 days with no problems”

        comfortable large bed. Clean attractive room. Friendly English speaking staff on reception

        We were well placed for where we wanted to be, close to everything we wanted, only a short walk to the Metro where we could get anywhere easily. The hotel was excellent, the friendly reception staff, clean, well presented room with a large bed and 2 easy chairs. We were never bothered by cleaners even when we stayed in bed late. The hotel room was quiet.

        Reviewed November 22, 2013
        9.3
        Exceptional
        Ciaran from Ireland
        Couple
        Standard Double Room
        Stayed 4 nights in October 2012

        Lovely quiet area but central.”

        Near metro

        Thoriughly enjoyed our stay, hotel spotless and staff very helpful and friendly. Bedrooms a bit on the small side but again most European hotels have . Most definitely will stay again and would highly recommend this hotel.

        Reviewed November 11, 2012
        9.7
        Exceptional
        Joanne from United States
        Solo traveler
        Standard Single Room
        Stayed 2 nights in October 2012

        Lovely hotel with every amenity”

        Great bathrooms with tub and all toiletries provided, Comfortable beds

        I have stayed at this hotel many times, and I always choose it because it is well situated close to the center but not noisy and busy. It has a restaurant with room service, and the staff is attentive and kind. The rooms are well appointed and the bathrooms are large with every possible toiletry you could ask for. I love this hotel!

        Reviewed November 05, 2012
        12
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        Sercotel Gran Hotel Conde Duque
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        • Excellent location
        • Gran Vía
        • San Bernardo Metro Station is within 0.23 km