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Sercotel Suites Viena Apart-Hotel

Serviced Apartment
Excellent8.7
Based on106reviews
Sercotel Suites Viena Apart-Hotel
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8.7 Excellent guest rating
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"Friendly and convenient"

AlistairUnited Kingdom
Bathroom
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8.8 Excellent location
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8.8Location
  • 150 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Junior Suite for Single Use
  • 27 m²
  • 1 double bed
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Triple Room
  • 24 m²
  • Non-smoking room
  • 3 single beds or 1 single b...
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Studio Capacity 1
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    Standard Double or Twin
    • 24 m²
    • Non-smoking room
    • 1 double bed
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    Standard Double for Single Use
    • 24 m²
    • Non-smoking room
    • 1 double bed
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    Studio Capacity 2
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      Studio Capacity 3
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        Junior Suite
        • 27 m²
        • Non-smoking room
        • 2 single beds or 1 double b...
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        Double Single Use Standard
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          Junior Suite Standard
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            Double or Twin
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              studio standard
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                Nearest essentials

                Airports
                • 14 kilometers to
                • Madrid - Barajas Airport (MAD)
                • 172 kilometers to
                • Valladolid International Airport (VLL)
                Public transportation
                • 150 meters to
                • Ventura Rodriguez Metro Station
                • 350 meters to
                • Plaza de España Metro Station
                Hospital or clinic
                • 1.5 kilometers to
                • Clinica De Nuestra Senora De La Concepcion Urgencias
                Pharmacy
                • 700 meters to
                • Pharmacy
                Convenience store
                • 3.5 kilometers to
                • Multitienda 24 horas 7X24 Convenience Store
                Cash withdrawal
                • 100 meters to
                • ATM

                More about Sercotel Suites Viena Apart-Hotel

                An overview

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                What they offer

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                Verified traveler reviews

                Agoda Reviews (106)
                Booking.com Reviews (617)

                4.3

                Filter by traveler type:
                • Cleanliness 9.2
                • Facilities 8.3
                • Location 8.8
                • Room comfort and quality 8.5
                • Service 9.2
                • Value for money 8.7
                Exceptional
                • Cleanliness 9.0
                • Facilities 8.0
                • Location 9.7
                • Room comfort and quality 9.6
                • Service 10.0
                • Value for money 9.3
                • Cleanliness 9.3
                • Facilities 8.4
                • Location 9.0
                • Room comfort and quality 8.9
                • Service 9.3
                • Value for money 8.9
                • Cleanliness 9.6
                • Facilities 8.3
                • Location 8.3
                • Room comfort and quality 8.5
                • Service 8.9
                • Value for money 8.4
                Very good
                • Cleanliness 8.0
                • Location 8.0
                • Room comfort and quality 8.0
                • Service 8.0
                • Value for money 8.0
                Excellent
                • Cleanliness 9.3
                • Facilities 8.5
                • Location 8.0
                • Room comfort and quality 8.0
                • Service 9.3
                • Value for money 8.0
                • Cleanliness 8.3
                • Facilities 7.7
                • Location 8.3
                • Room comfort and quality 6.9
                • Service 8.2
                • Value for money 8.5
                Provided by verified guests of Agoda
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                Room type
                • Standard Double or Twin
                • Triple Room
                • Junior Suite
                • Standard Double for Single Use

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                Showing 94 verified written reviews
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                8.8
                Seema from United Kingdom
                Group
                Standard Double or Twin
                Stayed 3 nights in June 2017
                Amazing hotel!”
                A truly amazing little hotel ! I recommend this hotel to anyone going to Madrid. The location is just amazing, we saw the whole city by foot including retiro park, prado, plaza mayor etc. We walked to la Latina for dinner which was about a 20 min walk. I highly recommend a place callled Astor there for dinner. We also walked to the San Domingo area the first two nights for Italian food which was also very good. The The hotel room itself is great. We had a standard double with a massive bed!! The room was incredibly spacious for European standards. It had four chairs, two large tables plus a kitchenette. There was a fridge, safe, hob, kettle, microwave - what more could you want!! The furniture itself is pretty basic but really not noticeable. To top it off the Air con was amazing and we actually had to turn it off in the night it was so effective. There is a supermarket nearby for all essentials.We stayed here three nights and I would undoubtedly book it again if I was to return!!
                Reviewed June 06, 2017
                Dear Seema, First of all thank you your sharing this wonderful review about your recent stay at Suites Viena. We are very happy to read that we have exceeded your expectations with our location and our facilities. We hope to welcome you back at your second home in Madrid, Suites Viena, Best Regards Eva Vicente Front Desk Manager
                Responded July 11, 2017
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                10.0
                Robert from United States
                Couple
                Junior Suite
                Stayed 5 nights in May 2017
                Fantastic”
                In mid-May 2017, my wife and I stayed in a "terrace suite" and two friends stayed in a fifth floor room all for five days. All of us agree that Suites Viena is a fantastic place to stay no matter what your rating criteria and better than fantastic if price is a consideration. As other reviewers have said, the location is convenient and located in a residential neighborhood with a wide variety of restaurants, shops (and a very small self-serve laundry) and "take-out" places that cater to locals rather than tourists. The hotel is a short walk to Templo Debod, Plaza Espana (metro station) and a very easy walk to the Palacio Real. The rooms are thoughtfully designed and the terrace suite has a little kitchen area that is equipped well enough so that you can do a little cooking, heat up food purchased in the neighborhood and store groceries (using the mini-bar for cold storage). Our rooms, and the whole hotel for that matter, were spotless. The common area very comfortable and offers a computer with a printer for boarding passes etc. etc. Some folks had offered less than sterling reviews of the breakfast - we all thought it was a great value with a wide variety of high quality offerings. However, as outstanding as everything else was, the staff was even better. They were all extremely helpful, friendly and created a very relaxed environment. A personal thanks to all of you for a great stay in Madrid.
                Reviewed May 31, 2017
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                9.6
                Thomas from United States
                Couple
                Standard Double or Twin
                Stayed 11 nights in May 2017
                Great little hotel.”
                Great staff, Ana and Laura were the best. They are very good with directions or placing phone calls when we had difficulty, which made our visit extra nice. We would definitely stay there again.
                Reviewed May 18, 2017
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                8.8
                Russell from United Kingdom
                Couple
                Standard Double or Twin
                Stayed 3 nights in May 2017
                Comfortable, clean and quiet in a great location”
                The hotel may have been refurbished quite recently because it has a modern feel to it with contemporary finishes and décor that are in a good condition. Many hotels have that tired, grubby feel to them but not so the Viena Suites, which are very clean and comfortable with rooms that are relatively spacious considering its near city centre location. Rooms were kept spotlessly clean and tidy every day by an efficient room service. The rooms are ‘suites’ by virtue of a sink and microwave but other than that they are just like any typical hotel room. The rooms are quiet and there is no problem of noise transfer between rooms that you can get with some hotels due to ‘thin walls’ etc. However, Madrid is very lively until well into the early hours so you can be disturbed by noise in the street. The continental breakfast (nothing cooked) was an additional charge and the quality and choice available was just mediocre, probably due to the very small ‘restaurant’ space available - which was actually the reception area. The price seems to vary and I think it must be cheaper at weekends as I paid 10 euros one day and 7.5 euros the next – which I considered quite good value. Staff on reception and serving breakfast were very friendly and helpful. The location is great – the metro at Plaza de Espana is just 500M away, from where it is just two stops to the very centre of Madrid at Sol. Alternatively you can walk to Sol in just 15 to 20 minutes. The gardens at Templo de Debod are even closer than the Plaza de Espana and a great place to spend time on a warm evening watching the sunset with all the locals. There are also some excellent restaurants within very short walking distance including Viena Capellanes, Origen Taberna (both on the same street) and Metro Bistro.
                Reviewed May 11, 2017
                Dear Russel, Thank you so much for sharing your experience about your recent stay with us. We are so happy to read that you would love to stay at the Suites Viena. The location is perfect as you say, close to all highlights in a nice and warm neighborhood. I am equally pleased to see that our staff were able to provide you with such memorable customer care, that really is our first objective! We would like to thank you again for your great review and we hope to see you again very soon. Brest Regards, Eva Vicente Front Desk Manager
                Responded May 16, 2017
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                10.0
                Louise from United Kingdom
                Couple
                Standard Double or Twin
                Stayed 4 nights in April 2017
                Exceptional”
                Lovely accommodation and would recommend it to anyone. Clean rooms and helpful staff. Had a room on the back of the building overlooking residential buildings. Quietist hotel room we have ever stayed in. Location conveniently situated 5 minutes from Plaza Espana Metro Station which we used to travel to and the airport.
                Reviewed April 30, 2017
                Dear Client: Thank you very much for such a nice opinion about us. We are very happy that the stay in our city has been great. Hope to see you again, Kind regards from all our team. Suites Viena.
                Responded May 06, 2017
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                10.0
                Victorya from Australia
                Couple
                Standard Double or Twin
                Stayed 5 nights in April 2017
                Excellent Hotel”
                Cleanliness, facilities, location
                Reviewed April 14, 2017
                Dear Victorya. Thank you very much for your nice comment about your stay in our hotel. Hope to see you again. Kind regards from all our team :) Suites Viena.
                Responded April 21, 2017
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                9.6
                Lee from Hong Kong
                Couple
                Standard Double or Twin
                Stayed 3 nights in March 2017
                Excellent Apart-hotel which was near to tourist attraction”
                Excellent location as most tourist attractions are in walkable distance. Also, metro stations are now within 10 minutes walk. Nice staff and excellent breakfast. Good value for money and highly recommend to stay for everyone.
                Reviewed April 11, 2017
                Dear guest: Thank you very much for your time, leaving your opinion in this web. Also thank you for your nice review about us. Kind regards from all our team.
                Responded May 06, 2017
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                9.2
                Mark from United Kingdom
                Couple
                Standard Double or Twin
                Stayed 5 nights in March 2017
                Exceptional”
                We really enjoyed our stay here. Nice quiet location with a 15 min walk into the city centre past the impressive Royal Palace. Alternatively, the Place de Espana metro stop is very close-by. The staff were warm and friendly and always happy to help out.
                Reviewed March 09, 2017
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                8.0
                Alistair from United Kingdom
                Business traveler
                Standard Double or Twin
                Stayed 3 nights in February 2017
                Very good”
                Friendly and convenient
                Reviewed March 03, 2017
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                8.0
                Jonathon from United Kingdom
                Couple
                Standard Double or Twin
                Stayed 2 nights in February 2017
                Nice quiet convenient hotel”
                Enjoyed our stay here, basic facilities but central, clean and a good sized room. Would recommend
                Reviewed February 07, 2017
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