Serdika Pavilion
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6.6 Good location
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  • Free Wi-Fi in all rooms

  • Balcony/terrace

  • Garden

  • Non-smoking room

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Verified traveler reviews

Agoda Reviews (23) Reviews (46)


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Review score
  • Cleanliness 5.4
  • Facilities 5.3
  • Location 6.6
  • Room comfort and quality 5.3
  • Service 6.9
  • Value for money 5.7
based on 9 reviews
  • Cleanliness 6.0
  • Facilities 5.3
  • Location 6.7
  • Room comfort and quality 6.0
  • Service 7.8
  • Value for money 6.2
Review score
based on 2 reviews
  • Cleanliness 3.0
  • Location 5.0
  • Room comfort and quality 2.0
  • Service 5.0
  • Value for money 3.0
Very good
based on 3 reviews
  • Cleanliness 7.3
  • Facilities 4.0
  • Location 8.0
  • Room comfort and quality 9.0
  • Service 8.7
  • Value for money 7.3
Review score
based on 9 reviews
  • Cleanliness 4.7
  • Facilities 6.0
  • Location 6.4
  • Room comfort and quality 4.6
  • Service 5.8
  • Value for money 5.1
Provided by verified guests of Agoda

Review language
  • English
  • Bahasa Indonesia
  • Bahasa Malaysia

Room type
  • Single
  • Double

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Showing 22 verified reviews
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PEK from Malaysia
Stayed 1 night in February 2016
Nice owner”
The owner is a couple, both friendly and nice. We engaged the husband as our tour guide for half day. We were satisfied with the service. The only thing that I cannot take it is the cleanliness of the property. Hope it can be better.
Reviewed October 06, 2016
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Robert from Czech Republic
Family with teens
Stayed 4 nights in July 2016
Highly overpriced accomodation”
Do not expect the quiet location as it is closed to road and mosque and the rooms have always open vents. We had 2 rooms and in both we had troubles with warm water in the shower/toilet room. Also do no be surprised to meet the cockroach there. The breakfast was good, the husband of the owner was great in providing info what to visit and how and also was helpful to organize the trip or the transport.
Reviewed July 21, 2016
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Aubrey from United States
Solo traveler
Stayed 2 nights in April 2016
Excellent advice about Berastagi”
Jimmy and his wife are fantastic people. Jimmy will show you things lonely planet won't tell you about Berastagi. I felt completely comfortable and safe with them. Ask about a tour to see lava at night. Their tours might be a little more expensive than other places, but the experience was worth it. For anything you need, just ask them! They'll always help! I was lucky to be there when it was low season, so it was quiet and relaxing.
Reviewed April 06, 2016
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Loh from Singapore
Solo traveler
Stayed 3 nights in March 2016
Quiet and local feel”
The owner of the guesthouse is great
Reviewed April 03, 2016
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Ryan from United States
Solo traveler
Stayed 2 nights in February 2016
It was ok at best.”
The room was pretty comfortable, but a little dirty. The restaurant had limited food options, and it was pretty overpriced. I would probably look at other options if I went to Berastagi in the future.
Reviewed February 22, 2016
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Sae from Malaysia
Stayed 2 nights in October 2015
Friendly staff”
Friendly staff, nice location, and worth for the money
Reviewed November 04, 2015
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Jegathesan from Malaysia
Family with teens
Stayed 1 night in September 2015
A cool place”
The owner was very friendly, helpful and a very convenient place.
My stay was fantastic. The environment was clean and the owner was very friendly and helpful.Just be prepared for the mosquitoes as there is no fan or aircon. The place is chill so i dont think we need a fan.
Reviewed September 23, 2015
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marine from France
Solo traveler
Stayed 1 night in July 2015
Ok stay for 1 night”
The owners are welcoming and helpful. The wifi is good. The bed sheets are damp and not clean. No towels or toilet paper provided.
Reviewed July 29, 2015
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Romana from Czech Republic
Stayed 1 night in July 2015
owners, beds, location
It was really nice. Owners are amazing People, it was a quite nice chat with them. Rooms are also very nice, clean and comfortable beds, all you need to sleepover!
Reviewed July 22, 2015
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mohamad from Malaysia
Family with young children
Stayed 1 night in December 2014
Dirty , disgusting , overprice ”
The worst hotel I ever stayed. With current facilities the charge should be 10 dollar per night . Dirty blanket and pillowcase,no sink. Limited air flow,dirty floor.damage bathroom door with a hole that allow anaconda to get in.Finally ,the most terrible thing owner charged me rupiah 95k for 3 plain pancake and 3 cups of tea for breakfast.
Reviewed December 16, 2014
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