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Serela Riau
Serela Riau
Serela Riau
Serela Riau
Serela Riau
Serela Riau
Serela Riau

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7.2

Very good

2,451 reviews

2,451 reviews

See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
K Mart

50 m

taman mesjid istiqomah

260 m

CCF Centre Culturel Francais de Bandung

320 m

Cascade

330 m

Passion Factory Outlet

350 m

Popular landmarks
Geology Museum

620 m

Braga Street

1.7 km

Bandung Grand Mosque

2.5 km

Trans Studio Bandung

2.8 km

Paris Van Java

3.2 km

Closest landmarks
RS ZR Tedja

50 m

ERHA Clinic

290 m

Klinik Utama Perisai Husada

450 m

Poliklinik Halmahera

450 m

Rskb Halmahera Siaga

470 m

Serela Riau

Jl. LLRE. Martadinata (Riau) No. 56, Riau, Bandung, Indonesia, 40114 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Riau, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Trans Studio Bandung. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

Located in heart of Bandung

Front desk [24-hour]

Airport transfer

Excellent breakfast

Inside city center

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Spa

Kids club

Check-in/out [express]

Luggage storage

This property is in high demand!

14 travelers have booked today.

Value for money7.2
Distance to city center2. Km
Location rating8.4
Nearest airportHusein Sastranegara International Airport (BDO)
Distance to airport4.4 km

Rooms available at Serela Riau

Deluxe
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Twin
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Double or Twin Room
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Standard Twin Room
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Superior Queen
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Duplex Quadruple Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 double bed and 2 single b...
Enter dates to see prices
Grand Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds & 1 double be...
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Smart Single Room - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 2 single beds
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Superior Double Room
...
  • Shower
  • 1 queen bed
Enter dates to see prices
Smart Double Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 double bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Serela Riau?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Serela Riau?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Serela Riau?

Serela Riau is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Serela Riau has a car park that's close to the hotel. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Bandung with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Serela Riau?

Wake up to a great buffet breakfast at Serela Riau. There's an additional charge of 100000 IDR for adults and 80000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Serela Riau?

Serela Riau features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Serela Riau?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Serela Riau.

Can business events be hosted at Serela Riau?

On-site venues and convenient event services make Serela Riau an ideal choice for hosting events such as conferences and meetings. The 3 venues can accommodate up to 500 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Serela Riau?

Serela Riau does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Serela Riau?

Restaurants including Warung Sangrai Bandung, Mamak Kitchen and Sangrai are popular in Serela Riau’s neighborhood which is known as Riau.

What popular shopping places are close to Serela Riau?

Located in the Riau area, Serela Riau is close to great shopping choices like Heritage The Factory Outlet, Bandung Indah Plaza and Cascade.

What are popular attractions near Serela Riau?

Guests at Serela Riau can easily visit Geology Museum, St Peter's Cathedral and Bank Indonesia Building located in the Riau area.

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See map

Explore the neighborhood

What people love about Serela Riau

  • 8.4

    Excellent
    Location

    "Strategic location"

    Fitriana

    |

    September 27, 2022

  • 7.2

    Very good
    Location

    "I definitely love the location and the easiness to reach my favourite places within walking distance."

    Purwanto

    |

    March 21, 2022

  • 9.6

    Exceptional
    Location

    "Everything good, Great Location, Good Room, Bersih dan bisa balik nginep situ lagi"

    Anak

    |

    March 16, 2022

Property ranking|Compared to 1,920 Bandung properties
See all rankings
Room comfort score
7.3/10
Room size
23 sqm.
Location score
8.5/10
Cheapest price score
Better than
92
%
of Bandung properties
Bigger than
88
%
of Bandung properties
Better than
86
%
of Bandung properties
Better than
84
%
of Bandung properties
Overall rating:

7.2

Very good
2,451 reviews
Cleanliness
6.9
Facilities
6.5
Location
8.4
Read all reviews >
What travelers say they love:
Buffet breakfast is good and tasty.
Marina from Malaysia
Family with older children
More about Serela Riau

More about Serela Riau

Serela Riau

Get the most from an urban escape in Bandung when you book a room at Serela Riau. Located right in the city center, Serela Riau saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire services provided by the hotel make exploring Bandung even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Serela Riau thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.


Dining and things to do

Every day at Serela Riau begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms and bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage and spa.


Around the property

Serela Riau is the perfect spot to explore Bandung's fascinating cultural sights and attractions. Never forget your time in Bandung with a special gift or trinket from Rumah Mode Factory Outlet just 3.4 km away. Acquire some cultural knowledge with a day at Geology Museum located 610 m away, where you can see famous works by local artists.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 95% of the city's other accommodations.
Ranking higher than 86% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 92% of accommodations in the city.

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Amenities and facilities
Good
Facilities

6.5

Most talked about facilities

Breakfast

130 mentions

Housekeeping

99 mentions

Internet

37 mentions

Food & Dining

33 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Karaoke
  • Massage
  • Spa
  • Tours

Cleanliness and safety

  • Face coverings on staff
  • Hand sanitizer

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground

Access

  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Valet parking

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Kookaburra Restaurant

  • Cuisine: Indonesian, International
Location
Jl. LLRE. Martadinata (Riau) No. 56, Riau, Bandung, Indonesia, 40114
Excellent
Location

8.4

Airports

  • Husein Sastranegara International Airport (BDO)
    4.4 km
  • Kertajati Intl Airport (KJT)
    65.9 km

Public transportation

  • Cikudapateuh Train Station
    1.6 km
  • Bandung Train Station
    2.1 km

Hospital or clinic

  • RS ZR Tedja
    50 m

Shopping

  • Rumah Mode Factory Outlet
    3.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Gedung Sate
    420 m
  • Geology Museum
    620 m
  • Braga Street
    1.7 km
  • Bandung Grand Mosque
    2.5 km
  • Trans Studio Bandung
    2.8 km
  • Paris Van Java
    3.2 km
  • Rumah Mode Factory Outlet
    3.4 km
  • Dusun Bambu Family Leisure Park
    13.8 km
  • Sari Ater Hot Spring
    19.0 km
  • Ciater natural hot spring
    19.2 km

Nearby landmarks

  • K Mart
    50 m
  • RS ZR Tedja
    50 m
  • taman mesjid istiqomah
    260 m
  • ERHA Clinic
    290 m
  • CCF Centre Culturel Francais de Bandung
    320 m
  • Cascade
    330 m
  • Passion Factory Outlet
    350 m
  • Summit Factory Outlet
    380 m
  • Banda Street
    390 m
  • Gedung Sate
    420 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center2. Km
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)100000 IDR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 82
  • Room voltage220
  • Year property opened2005
  • Most recent renovation2010

Reviews of Serela Riau from real guests

Provided by verified guests of Agoda
7.2
/
10
Cleanliness6.9
Facilities6.5
Location8.4
Room comfort and quality7.3
Service7.3
Value for money7.2
High score for Bandung
Rating
9+ Exceptional (190)
8-9 Excellent (244)
7-8 Very Good (559)
6-7 Good (361)
<6 Below Expectation (458)
Time of the year
Mar - May (470)
Jun - Aug (422)
Sep - Nov (471)
Dec - Feb (449)
All guests (2,451)
All room types
All languages

Show reviews that mention 

Showing 1,812 verified guest comments
12345
10.0
Exceptional
Herlina from Indonesia
Couple
Deluxe
Stayed 3 nights in July 2019

Stars performs is honestly perform this hotel service”

10000 percent recommended staying at this hotel.. no description needed. You must stays at this hotel while in Bandung

Reviewed December 30, 2019

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10.0
Exceptional
Maranatha from Indonesia
Business traveler
Superior Twin
Stayed 1 night in October 2021

Exceptional”

Its good hotel but unfortunately they didnt have a big space for car parking🥲 overall they are good

Reviewed March 13, 2022

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9.6
Exceptional
Irwan from Malaysia
Family with teens
Superior Twin
Stayed 2 nights in December 2018

2nd time stayed here”

I am very honest to say that i have no issue to stayed here . I just need to share some input to management to improved variety on Breakfast food selection and add on power cable in room .

Reviewed January 12, 2019

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9.2
Exceptional
Shaik from Malaysia
Family with young children
Deluxe
Stayed 4 nights in November 2019

great place to stay nearby to local shopping outlet and restaurant s”

The cons only on breakfast menu all the same day to day and bathroom amineties which need to be improved, the rooms it's ok for deluxe but not for smart room which requires repair as it was look owner never had inspect the bathroom u can find in naked eyes the cleaners not doing they job and simply by spray water and mop it..

Reviewed December 02, 2019

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10.0
Exceptional
Ginanjar from Indonesia
Family with young children
Deluxe
Stayed 1 night in July 2020

Good hotel”

Kamar nya oke..bersih..lokasi strategis

Reviewed July 14, 2020

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9.6
Exceptional
Anak from Indonesia
Group
Deluxe
Stayed 3 nights in March 2022

Very Worth ”

everything good, Great Location, Good Room, Bersih dan bisa balik nginep situ lagi

Reviewed March 16, 2022

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9.6
Exceptional
Narawi from Malaysia
Business traveler
Smart Double Room
Stayed 3 nights in April 2019

Smart Room”

spacious room but don't have a freezer.. any good !! strategic location

Reviewed April 14, 2019

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9.6
Exceptional
ZULKHAIRI from Malaysia
Family with young children
Deluxe
Stayed 1 night in March 2019

Exceptional”

please make sure the room not smelly like smoke.

Reviewed March 25, 2019

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8.8
Excellent
Aizasyarina from Malaysia
Group
Grand Room
Stayed 3 nights in November 2019

Excellent”

Good location, nice rooms & breakfast but no iron in this hotel, better bring own iron, not enough towel - got only 3 towel for 4 person, pay for 4 person. Everyday have to call housekeeping / receptionist request for towel (2 x 3 times call ).

Reviewed November 19, 2019

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9.2
Exceptional
Azis from Indonesia
Solo traveler
Superior Twin
Stayed 4 nights in October 2021

Good Value”

I enjoy my time stay at this hotel

Reviewed December 30, 2021

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8.4
Excellent
Marina from Malaysia
Family with teens
Grand Room
Stayed 4 nights in December 2018

Excellent”

Room is clean & comfortable bed. Buffet breakfast is good and tasty. Facilities - please consider to provide iron in the room or at least a general ironing room at each floor.

Reviewed January 09, 2019

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9.2
Exceptional
kurnia from Indonesia
Family with teens
Deluxe
Stayed 2 nights in May 2022

Strategic location”

Near to shopping area

Reviewed May 16, 2022

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9.2
Exceptional
Niko from Indonesia
Family with young children
Superior Twin
Stayed 1 night in April 2021

Istimewa”

So far so good

Reviewed April 29, 2021

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7.6
Very good
Thorsten from Germany
Solo traveler
Deluxe
Stayed 2 nights in November 2019

Nice staff, valuable for the money, nice but a little outworn and smelly rooms”

The staff is very polite and helpfull. The rooms are are in a nice style and spacious. But they need some renovations as they are a but outworn and smelly. The toilet was not clean and the seat was loose. The shower drain was clogged. Free water and instant coffee but no fridge in the room. But generally ok for the low price.

Reviewed November 30, 2019

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8.4
Excellent
Ng from Indonesia
Group
Grand Room
Stayed 1 night in August 2020

Good Location”

Good location and nice room for 4 persons

Reviewed September 22, 2020

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7.6
Very good
Edwin from Indonesia
Group
Superior Twin
Stayed 3 nights in December 2021

Cheap and gets the job done”

We had a tournament to attend so didn't come for luxury, just a place to sleep and get out. This hotel got the job done for a very cheap price. If you do stay here, MAKE SURE you get the room with the window. We had some friends stay at the cheaper rooms with no windows and they had to lose their payment and move because it was so stuffy and unbearable that they couldn't get a good rest.

Reviewed June 02, 2022

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8.0
Excellent
Dinna from Indonesia
Couple
Deluxe
Stayed 2 nights in August 2020

nice location”

very strategic location, walking distance to many cafes, culinary spot, and factory outlet staff very helpful, hotel a bit quaint, but it is okay compared to its price and prime location

Reviewed August 10, 2020

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7.6
Very good
Retna from Indonesia
Couple
Smart Double Room
Stayed 1 night in April 2019

My 2nd time”

Last Sunday was my second time to stay over in Serela.. No much complain because it is good rate for good location. One thing that I concern is the below part of the matrass was broke so a little bit uncomfortable to sleep on it.. Thank you...

Reviewed April 15, 2019

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8.0
Excellent
Wahyu from Indonesia
Solo traveler
Smart Double Room
Stayed 2 nights in August 2020

great location”

i choose this location due to its location. other than that, this property needs renovation and renew some building parts.

Reviewed April 26, 2021

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7.2
Very good
christ from Singapore
Family with young children
Superior Twin
Stayed 3 nights in June 2022

Very good”

the hotel needs major upgrade, originally we booked 2 connecting rooms, non smoking floor, but when we checked in, smelt of cigarettes inside the room, the toilet was dirty, and gecko inside the rooms. So they moved us to duplex room, a bit better but the safe not working despite we have asked them to fix it, but nobody came to fix it. I guess the staffs there knew that nothing could be done since the hotel is vey old and many thing to replace, suggestion, please change the towel, seems like doormat, very yellowish, feel not comfortable using their towel.

Reviewed July 03, 2022

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