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7.2
Very good
2,794 reviews
2,794 reviews
"Strategic location"
"I definitely love the location and the easiness to reach my favourite places within walking distance."
"The rooms are are in a nice style and spacious."
"Everything good, Great Location, Good Room, Bersih dan bisa balik nginep situ lagi"
"Good location and nice room for 4 persons"
8.5
Excellent
Location rating score
Serela Riau
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Riau, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Trans Studio Bandung. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.
Located in heart of Bandung
Front desk [24-hour]
Airport transfer
Excellent breakfast
Inside city center
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Front desk [24-hour]
Spa
Kids club
Check-in/out [express]
Luggage storage
12 travelers have booked today.
Value for money | 7.2 |
Distance to city center | 2. Km |
Location rating | 8.5 |
Nearest airport | Husein Sastranegara International Airport (BDO) |
Distance to airport | 4.4 km |
What type of restaurant cuisines are offered at Serela Riau?
Start off your day with Serela Riau's available cuisine and food options which includes an array of options such as International cuisine, Vegetarian restaurant,and Buffet in restaurant for you to select from.
Does Serela Riau offer spa services?
You can benefit from your stay at Serela Riau far more by taking advantage of the property's available spa services that are offered for all its valuable guests to make your evening or night far better.
What points of interest are near by Serela Riau that are in walking range?
While remaining at Serela Riau, jump start your getaway by discovering the closest destinations that are within close proximity to the property which include taman mesjid istiqomah, CCF Centre Culturel Francais de Bandung, and Cascade.
What is the verified guest review consensus about Serela Riau's food?
73.0% of our past customer reviews have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Serela Riau down in the review.
What is the verified guest review consensus about Serela Riau's pet services?
100.0% of our past guest reviews have given a positive review and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Serela Riau down in the review section.
What is the typical rating that verified Business travelers' have given to Serela Riau?
Verified business travelers that have stayed at this property have given Serela Riau an average rating of 7.1. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Families with older children have given to Serela Riau?
Past families with older children that have stayed at this property have given Serela Riau an average rating of 7.1. You can look into more descriptive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Group travelers have given to Serela Riau?
Verified group travelers that have stayed at this property have given Serela Riau an average rating of 7.3. You can check out more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.
What restaurants are nearby Serela Riau?
Serela Riau’s local community is Riau which includes popular restaurants such as Paviliun Sunda, Jardin Cafe, and Gudeg Banda.
Can special events be hosted at Serela Riau?
This property has an indoor venue for your special gathering. Large events and parties including weddings can be arranged at Serela Riau.
8.4
"Strategic location"
Fitriana
|
September 27, 2022
7.2
"I definitely love the location and the easiness to reach my favourite places within walking distance."
Purwanto
|
March 21, 2022
7.6
"The rooms are are in a nice style and spacious."
Thorsten
|
November 30, 2019
Serela Riau
Get the most from an urban escape in Bandung when you book a room at Serela Riau. Located right in the city center, Serela Riau saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire services provided by the hotel make exploring Bandung even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Serela Riau thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker and bottled water at your disposal.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.
Dining and things to do
Every day at Serela Riau begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms and bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage and spa.
Around the property
Serela Riau is the perfect spot to explore Bandung's fascinating cultural sights and attractions. Never forget your time in Bandung with a special gift or trinket from Rumah Mode Factory Outlet just 3.4 km away. Acquire some cultural knowledge with a day at Geology Museum located 610 m away, where you can see famous works by local artists.
Reasons to stay here
Find some of the city's best deals here with rooms 87% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 96% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 93% of accommodations in the city.
6.5
Breakfast
130 mentions
Housekeeping
98 mentions
Internet
37 mentions
Food & Dining
33 mentions
8.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Airport transfer
Located in heart of Bandung
Free Wi-Fi in all rooms!
Daily housekeeping
Exceptional”
Its good hotel but unfortunately they didnt have a big space for car parking🥲 overall they are good
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Service excelent”
Pelayanan bagus, bersih, view bagus
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Warmest Greetings from Serela Riau Bandung, Thank you for taking the time to write a review about your recent stay at Serela Riau Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Rezha A Rahmawan Hotel Manager
Near the city”
Nice hotel but i think the room is old But the price is afforadable because we got mezzanine room
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Warmest Greetings from Serela Riau Bandung, Thank you for taking the time to write a review about your recent stay at Serela Riau Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Rezha A Rahmawan Hotel Manager
Very Worth ”
everything good, Great Location, Good Room, Bersih dan bisa balik nginep situ lagi
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Culinary location”
Surroundings are delicious culinary places
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Warmest Greetings from Serela Riau Bandung, Thank you for taking the time to write a review about your recent stay at Serela Riau Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Rezha A Rahmawan Hotel Manager
Good hotel”
Kamar nya oke..bersih..lokasi strategis
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Good Value”
I enjoy my time stay at this hotel
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Strategic location”
Near to shopping area
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Good location. ”
Good for traveller. Cheaper price.
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Warmest Greetings from Serela Riau Bandung, Thank you for taking the time to write a review about your recent stay at Serela Riau Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Rezha A Rahmawan Hotel Manager
Old hotel”
Old hotel but the location are very closed to Gedung Sate. I booked non smoking room but I got smoking room. But the hotel staff is really helpful. They were fogging the room so the cigarrette smells not really bad. The electricity connection is really bad but the hotel staff was helpful to fixed it.
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Warmest Greetings from Serela Riau Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Serela Riau Bandung Hotel in the near future. Best Regards Rezha A Rahmawan Hotel Manager
Istimewa”
So far so good
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Cheap and gets the job done”
We had a tournament to attend so didn't come for luxury, just a place to sleep and get out. This hotel got the job done for a very cheap price. If you do stay here, MAKE SURE you get the room with the window. We had some friends stay at the cheaper rooms with no windows and they had to lose their payment and move because it was so stuffy and unbearable that they couldn't get a good rest.
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Very good”
the hotel needs major upgrade, originally we booked 2 connecting rooms, non smoking floor, but when we checked in, smelt of cigarettes inside the room, the toilet was dirty, and gecko inside the rooms. So they moved us to duplex room, a bit better but the safe not working despite we have asked them to fix it, but nobody came to fix it. I guess the staffs there knew that nothing could be done since the hotel is vey old and many thing to replace, suggestion, please change the towel, seems like doormat, very yellowish, feel not comfortable using their towel.
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Warmest Greetings from Serela Riau Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Serela Riau Bandung Hotel in the near future. Best Regards Rezha A Rahmawan Hotel Manager
Good Location”
Good location and nice room for 4 persons
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nice location”
very strategic location, walking distance to many cafes, culinary spot, and factory outlet staff very helpful, hotel a bit quaint, but it is okay compared to its price and prime location
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Very strategic location with great price but cleanliness inside the room wasn't so good”
Actually this hotel is nice. Located in the famous tourist destination right in the center of Bandung, Riau Street. But the cleanliness inside the room wasn't good enough. The bathroom not really clean and looks old. The sheet color has changed a lot and look old. But if you look for affordable hotel in the center of Bandung, this hotel is quite good for you.
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Power Breakfast”
It is already known this hotel has a very nice, decent, and tasteful breakfast. This time I tried broccoli and carrot in oyster sauce, very nice !
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Warmest Greetings from Serela Riau Bandung, Thank you for taking the time to write a review about your recent stay at Serela Riau Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Rezha A Rahmawan Hotel Manager
great location”
i choose this location due to its location. other than that, this property needs renovation and renew some building parts.
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Serela Riau on the weekend”
Nice hotel, need restoration so that it looks fresher
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Could be better”
I definitely love the location and the easiness to reach my favourite places within walking distance. However for the room itself, could be better. Our bedsheet was shabby and lots of yellow stain. The ceramic in toilet chirped and there was stain in the toilet bowl. The carpet also looks old and dirty. I hope they will update all their fabrics because they're desperately need one.
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