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Serela Riau
Superior Twin Room - Bedroom, Serela Riau in Bandung
Entrance, Serela Riau in Bandung
Lobby, Serela Riau in Bandung
Serela Riau
Serela Riau
Bathroom, Serela Riau in Bandung

Removed from saved list

7.2

Very good

2,794 reviews

2,794 reviews

See map
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
K Mart
50 m
taman mesjid istiqomah
260 m
CCF Centre Culturel Francais de Bandung
320 m
Cascade
330 m
Passion Factory Outlet
350 m
Popular landmarks
Geology Museum
620 m
Braga Street
1.7 km
Bandung Grand Mosque
2.5 km
Trans Studio Bandung
2.8 km
Paris Van Java
3.2 km
Closest landmarks
RS ZR Tedja
50 m
ERHA Clinic
290 m
Klinik Utama Perisai Husada
450 m
Poliklinik Halmahera
450 m
Rskb Halmahera Siaga
470 m

Serela Riau

Jl. LLRE. Martadinata (Riau) No. 56, Riau, Bandung, Indonesia, 40114 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Riau, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Trans Studio Bandung. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Located in heart of Bandung

Front desk [24-hour]

Airport transfer

Excellent breakfast

Inside city center

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Spa

Kids club

Check-in/out [express]

Luggage storage

This property is in high demand!

12 travelers have booked today.

Value for money7.2
Distance to city center2. Km
Location rating8.5
Nearest airportHusein Sastranegara International Airport (BDO)
Distance to airport4.4 km

Rooms available at Serela Riau

Superior Double Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Grand Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds & 1 double be...
Enter dates to see prices
Standard Double or Twin Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 2 single beds and 1 queen b...
Enter dates to see prices
Standard Twin Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Duplex Quadruple Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 double bed and 2 single b...
Enter dates to see prices
Smart Room - Double Bed
...
  • Room size: 15 m²/161 ft²
  • No Windows view
  • 1 double bed
Enter dates to see prices
Smart Room - Twin Bed
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Smart Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 single bed
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are offered at Serela Riau?

Start off your day with Serela Riau's available cuisine and food options which includes an array of options such as International cuisine, Vegetarian restaurant,and Buffet in restaurant for you to select from.

Does Serela Riau offer spa services?

You can benefit from your stay at Serela Riau far more by taking advantage of the property's available spa services that are offered for all its valuable guests to make your evening or night far better.

What points of interest are near by Serela Riau that are in walking range?

While remaining at Serela Riau, jump start your getaway by discovering the closest destinations that are within close proximity to the property which include taman mesjid istiqomah, CCF Centre Culturel Francais de Bandung, and Cascade.

What is the verified guest review consensus about Serela Riau's food?

73.0% of our past customer reviews have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Serela Riau down in the review.

What is the verified guest review consensus about Serela Riau's pet services?

100.0% of our past guest reviews have given a positive review and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Serela Riau down in the review section.

What is the typical rating that verified Business travelers' have given to Serela Riau?

Verified business travelers that have stayed at this property have given Serela Riau an average rating of 7.1. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to Serela Riau?

Past families with older children that have stayed at this property have given Serela Riau an average rating of 7.1. You can look into more descriptive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Group travelers have given to Serela Riau?

Verified group travelers that have stayed at this property have given Serela Riau an average rating of 7.3. You can check out more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

What restaurants are nearby Serela Riau?

Serela Riau’s local community is Riau which includes popular restaurants such as Paviliun Sunda, Jardin Cafe, and Gudeg Banda.

Can special events be hosted at Serela Riau?

This property has an indoor venue for your special gathering. Large events and parties including weddings can be arranged at Serela Riau.

See map

Explore the neighborhood

What people love about Serela Riau

  • 8.4

    Excellent
    Location

    "Strategic location"

    Fitriana

    |

    September 27, 2022

  • 7.2

    Very good
    Location

    "I definitely love the location and the easiness to reach my favourite places within walking distance."

    Purwanto

    |

    March 21, 2022

  • 7.6

    Very good
    Spaciousness

    "The rooms are are in a nice style and spacious."

    Thorsten

    |

    November 30, 2019

Property ranking|Compared to 2,311 Bandung properties
See all rankings
Room comfort score
7.3/10
Room size
23 sqm.
Cheapest price score
Location score
8.5/10
Better than
94
%
of Bandung properties
Bigger than
90
%
of Bandung properties
Better than
88
%
of Bandung properties
Better than
84
%
of Bandung properties
Overall rating:

7.2

Very good
2,794 reviews
Cleanliness
6.8
Facilities
6.5
Location
8.5
Read all reviews >
What travelers say they love:
Good for stay a while.
Kezia from Indonesia
Family with older children
More about Serela Riau

More about Serela Riau

Serela Riau

Get the most from an urban escape in Bandung when you book a room at Serela Riau. Located right in the city center, Serela Riau saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire services provided by the hotel make exploring Bandung even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Serela Riau thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker and bottled water at your disposal.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Serela Riau begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms and bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage and spa.


Around the property

Serela Riau is the perfect spot to explore Bandung's fascinating cultural sights and attractions. Never forget your time in Bandung with a special gift or trinket from Rumah Mode Factory Outlet just 3.4 km away. Acquire some cultural knowledge with a day at Geology Museum located 610 m away, where you can see famous works by local artists.


Reasons to stay here

Find some of the city's best deals here with rooms 87% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 96% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 93% of accommodations in the city.

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Amenities and facilities

Good
Facilities

6.5

Most talked about facilities

Breakfast

130 mentions

Housekeeping

98 mentions

Internet

37 mentions

Food & Dining

33 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Karaoke
  • Massage
  • Spa
  • Spa/sauna
  • Tours
Cleanliness and safety
  • Face coverings on staff
  • Hand sanitizer
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Playground
Access
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Kookaburra Restaurant
  • Cuisine: Indonesian, International

Location

Jl. LLRE. Martadinata (Riau) No. 56, Riau, Bandung, Indonesia, 40114
Excellent
Location

8.5

Airports
  • Husein Sastranegara International Airport (BDO)
    4.4 km
  • Kertajati Intl Airport (KJT)
    65.9 km
Public transportation
  • Cikudapateuh Train Station
    1.6 km
  • Bandung Train Station
    2.1 km
Hospital or clinic
  • RS ZR Tedja
    50 m
Shopping
  • Rumah Mode Factory Outlet
    3.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Gedung Sate
    420 m
  • Geology Museum
    620 m
  • Braga Street
    1.7 km
  • Bandung Grand Mosque
    2.5 km
  • Trans Studio Bandung
    2.8 km
  • Paris Van Java
    3.2 km
  • Rumah Mode Factory Outlet
    3.4 km
  • Dusun Bambu Family Leisure Park
    13.8 km
  • Sari Ater Hot Spring
    19.0 km
  • Ciater natural hot spring
    19.2 km
Nearby landmarks
  • K Mart
    50 m
  • RS ZR Tedja
    50 m
  • taman mesjid istiqomah
    260 m
  • ERHA Clinic
    290 m
  • CCF Centre Culturel Francais de Bandung
    320 m
  • Cascade
    330 m
  • Passion Factory Outlet
    350 m
  • Summit Factory Outlet
    380 m
  • Banda Street
    390 m
  • Gedung Sate
    420 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:59
  • Check-out until12:00
Getting around
  • Distance from city center2. Km
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)100000 IDR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 77
  • Room voltage220
  • Year property opened2005
  • Most recent renovation2010

Reviews of Serela Riau from real guests

Provided by verified guests of Agoda
7.2
Cleanliness6.8
Facilities6.5
Location8.5
Room comfort and quality7.3
Service7.3
Value for money7.2
High score for Bandung
Rating
9+ Exceptional (205)
8-9 Excellent (250)
7-8 Very Good (576)
6-7 Good (370)
<6 Below Expectation (492)
Time of the year
Mar - May (495)
Jun - Aug (434)
Sep - Nov (486)
Dec - Feb (478)

Show reviews that mention 

Showing 1,893 verified guest comments
12345
10.0
Exceptional
Maranatha from Indonesia
Business traveler
Superior Twin Room
Stayed 1 night in October 2021

Exceptional”

Its good hotel but unfortunately they didnt have a big space for car parking🥲 overall they are good

Reviewed March 13, 2022

See room deals

10.0
Exceptional
teddy from Indonesia
Solo traveler
Standard Double or Twin Room
Stayed 1 night in August 2022

Service excelent”

Pelayanan bagus, bersih, view bagus

Reviewed August 12, 2022

See room deals

Warmest Greetings from Serela Riau Bandung, Thank you for taking the time to write a review about your recent stay at Serela Riau Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Rezha A Rahmawan Hotel Manager

Responded February 07, 2023
Serela Riau
9.2
Exceptional
Saskia from Indonesia
Group
Superior Twin Room
Stayed 1 night in January 2023

Near the city”

Nice hotel but i think the room is old But the price is afforadable because we got mezzanine room

Reviewed January 08, 2023

See room deals

Warmest Greetings from Serela Riau Bandung, Thank you for taking the time to write a review about your recent stay at Serela Riau Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Rezha A Rahmawan Hotel Manager

Responded February 07, 2023
Serela Riau
9.6
Exceptional
Anak from Indonesia
Group
Deluxe Double Room
Stayed 3 nights in March 2022

Very Worth ”

everything good, Great Location, Good Room, Bersih dan bisa balik nginep situ lagi

Reviewed March 16, 2022

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9.3
Exceptional
Dody from Switzerland
Business traveler
Grand Room
Stayed 1 night in December 2022

Culinary location”

Surroundings are delicious culinary places

Reviewed January 27, 2023

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Warmest Greetings from Serela Riau Bandung, Thank you for taking the time to write a review about your recent stay at Serela Riau Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Rezha A Rahmawan Hotel Manager

Responded February 07, 2023
Serela Riau
10.0
Exceptional
Ginanjar from Indonesia
Family with young children
Deluxe Double Room
Stayed 1 night in July 2020

Good hotel”

Kamar nya oke..bersih..lokasi strategis

Reviewed July 14, 2020

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9.2
Exceptional
Azis from Indonesia
Solo traveler
Superior Twin Room
Stayed 4 nights in October 2021

Good Value”

I enjoy my time stay at this hotel

Reviewed December 30, 2021

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9.2
Exceptional
kurnia from Indonesia
Family with teens
Deluxe Double Room
Stayed 2 nights in May 2022

Strategic location”

Near to shopping area

Reviewed May 16, 2022

See room deals

8.4
Excellent
ahmad from Malaysia
Family with young children
Superior Double Room
Stayed 3 nights in January 2023

Good location. ”

Good for traveller. Cheaper price.

Reviewed January 11, 2023

See room deals

Warmest Greetings from Serela Riau Bandung, Thank you for taking the time to write a review about your recent stay at Serela Riau Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Rezha A Rahmawan Hotel Manager

Responded February 07, 2023
Serela Riau
8.0
Excellent
Kathrine from Indonesia
Solo traveler
Superior Twin Room
Stayed 1 night in July 2022

Old hotel”

Old hotel but the location are very closed to Gedung Sate. I booked non smoking room but I got smoking room. But the hotel staff is really helpful. They were fogging the room so the cigarrette smells not really bad. The electricity connection is really bad but the hotel staff was helpful to fixed it.

Reviewed November 15, 2022

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Warmest Greetings from Serela Riau Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Serela Riau Bandung Hotel in the near future. Best Regards Rezha A Rahmawan Hotel Manager

Responded February 07, 2023
Serela Riau
9.2
Exceptional
Niko from Indonesia
Family with young children
Superior Twin Room
Stayed 1 night in April 2021

Istimewa”

So far so good

Reviewed April 29, 2021

See room deals

7.6
Very good
Edwin from Indonesia
Group
Superior Twin Room
Stayed 3 nights in December 2021

Cheap and gets the job done”

We had a tournament to attend so didn't come for luxury, just a place to sleep and get out. This hotel got the job done for a very cheap price. If you do stay here, MAKE SURE you get the room with the window. We had some friends stay at the cheaper rooms with no windows and they had to lose their payment and move because it was so stuffy and unbearable that they couldn't get a good rest.

Reviewed June 02, 2022

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7.2
Very good
christ from Singapore
Family with young children
Superior Twin Room
Stayed 3 nights in June 2022

Very good”

the hotel needs major upgrade, originally we booked 2 connecting rooms, non smoking floor, but when we checked in, smelt of cigarettes inside the room, the toilet was dirty, and gecko inside the rooms. So they moved us to duplex room, a bit better but the safe not working despite we have asked them to fix it, but nobody came to fix it. I guess the staffs there knew that nothing could be done since the hotel is vey old and many thing to replace, suggestion, please change the towel, seems like doormat, very yellowish, feel not comfortable using their towel.

Reviewed July 03, 2022

See room deals

Warmest Greetings from Serela Riau Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Serela Riau Bandung Hotel in the near future. Best Regards Rezha A Rahmawan Hotel Manager

Responded February 11, 2023
Serela Riau
8.4
Excellent
Ng from Indonesia
Group
Grand Room
Stayed 1 night in August 2020

Good Location”

Good location and nice room for 4 persons

Reviewed September 22, 2020

See room deals

8.0
Excellent
Dinna from Indonesia
Couple
Deluxe Double Room
Stayed 2 nights in August 2020

nice location”

very strategic location, walking distance to many cafes, culinary spot, and factory outlet staff very helpful, hotel a bit quaint, but it is okay compared to its price and prime location

Reviewed August 10, 2020

See room deals

7.2
Very good
Ayesha from Indonesia
Solo traveler
Standard Double or Twin Room
Stayed 7 nights in November 2021

Very strategic location with great price but cleanliness inside the room wasn't so good”

Actually this hotel is nice. Located in the famous tourist destination right in the center of Bandung, Riau Street. But the cleanliness inside the room wasn't good enough. The bathroom not really clean and looks old. The sheet color has changed a lot and look old. But if you look for affordable hotel in the center of Bandung, this hotel is quite good for you.

Reviewed February 21, 2022

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7.6
Very good
Arnando from Indonesia
Business traveler
Superior Twin Room
Stayed 1 night in June 2022

Power Breakfast”

It is already known this hotel has a very nice, decent, and tasteful breakfast. This time I tried broccoli and carrot in oyster sauce, very nice !

Reviewed June 18, 2022

See room deals

Warmest Greetings from Serela Riau Bandung, Thank you for taking the time to write a review about your recent stay at Serela Riau Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Rezha A Rahmawan Hotel Manager

Responded February 24, 2023
Serela Riau
8.0
Excellent
Wahyu from Indonesia
Solo traveler
Smart Room - Double Bed
Stayed 2 nights in August 2020

great location”

i choose this location due to its location. other than that, this property needs renovation and renew some building parts.

Reviewed April 26, 2021

See room deals

8.0
Excellent
Luthfiana from Indonesia
Family with teens
Duplex Quadruple Room
Stayed 3 nights in April 2021

Serela Riau on the weekend”

Nice hotel, need restoration so that it looks fresher

Reviewed April 24, 2021

See room deals

7.2
Very good
Purwanto from Indonesia
Family with teens
Duplex Quadruple Room
Stayed 2 nights in March 2022

Could be better”

I definitely love the location and the easiness to reach my favourite places within walking distance. However for the room itself, could be better. Our bedsheet was shabby and lots of yellow stain. The ceramic in toilet chirped and there was stain in the toilet bowl. The carpet also looks old and dirty. I hope they will update all their fabrics because they're desperately need one.

Reviewed March 21, 2022

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12345
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