8.3

Excellent
/10
(7 reviews)See what guests said
Breakfast1
Housekeeping1
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8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Bamburi Airport 2.2 km
Mombasa Marine National Park and Reserve 6.2 km
Mamba Village Centre 7.9 km
Nakumatt Nyali 9.2 km
Nyali Beach 9.5 km
Jocham Hospital 10.5 km
Makupa Railway Club 10.6 km
Kongowea Market 10.6 km
Nyali Cinemax 11.8 km
Island Marine Services 12.3 km
Serena Beach Resort and Spa
Garden Serena Beach Resort and Spa
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Lobby Serena Beach Resort and Spa
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Free Wi-Fi

Serena Beach Resort and Spa

P.O BOX 90352, Mombasa, Kenya, Shanzu Beach, Mombasa, Kenya, 100 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Value for money7.4
Distance to city center18 km
Location rating8.6

Rooms available at Serena Beach Resort and Spa

Exceptional
Room comfort & quality
10.0
Garden
...
  • Garden view
  • Balcony/terrace
  • 1 queen bed and 2 single be...
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Family Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 2 queen beds and 2 single b...
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Superior Garden View
...
  • Garden view
  • Balcony/terrace
  • 1 queen bed & 2 single beds
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Standard Double Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 2 single beds and 1 queen b...
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Double Room with Sea View
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 2 single beds and 1 queen b...
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Executive Suite, Terrace
...
  • Room size: 22 m²/237 ft²
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Single Premier
...
  • Balcony/terrace
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FAMILY / SUPERIOR
...
  • Shower
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GARDEN / VILLAGE PRIME
...
  • Shower
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Standard Village
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Serena Beach Resort and Spa?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Serena Beach Resort and Spa?

Serena Beach Resort and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 60 USD. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Serena Beach Resort and Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Serena Beach Resort and Spa has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Mombasa with private transportation, the resort can arrange taxi service.

Is breakfast offered at Serena Beach Resort and Spa?

Start your mornings right, with the continental and buffet breakfast options offered at Serena Beach Resort and Spa. Adults can enjoy breakfast offered with an additional charge of 30 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Serena Beach Resort and Spa?

Serena Beach Resort and Spa features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Serena Beach Resort and Spa?

Serena Beach Resort and Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Overall rating:

8.3

Excellent
7 reviews
Cleanliness
8.9
Facilities
7.2
Location
8.6
Read all reviews >
More about Serena Beach Resort and Spa

More about Serena Beach Resort and Spa

Well-positioned in Shanzu Beach, Serena Beach Resort and Spa is the ideal point of departure for your excursions in Mombasa. With its location just 18 km from the city center and 30 km from the airport, this 5-star hotel attracts numerous travelers each year. Also within easy reach are Bamburi Airport, Mombasa Marine National Park and Reserve, Mamba Village Centre.

Serena Beach Resort and Spa offers impeccable service and all the essential amenities to invigorate travelers. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Serena Beach Resort and Spa is home to 164 bedrooms. All are tastefully furnished and many even provide such comforts as internet access – wireless (complimentary), non smoking rooms, air conditioning, heating, wake-up service. The hotel offers an excellent variety of recreational facilities, including fitness center, outdoor pool, spa, massage, children's playground. Whatever your reason for visiting Mombasa, the Serena Beach Resort and Spa is the perfect venue for an exhilarating and exciting break away.

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What they offer

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Food and dining

Breakfast options

Continental

Restaurants on site

Restaurant
Menu:Buffet

Property's guest policies

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Some helpful facts

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Reviews of Serena Beach Resort and Spa from real guests

Provided by verified guests of Agoda
8.3
/
10
Excellent
Cleanliness8.9
Facilities7.2
Location8.6
Room comfort and quality10.0
Service8.6
Value for money7.4
High score for Mombasa
Rating
9+ Exceptional (3)
8-9 Excellent (1)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (2)
Jun - Aug (1)
Sep - Nov (3)
Dec - Feb (1)
All guests (7)
All languages

Show reviews that mention 

Showing 7 verified guest comments
9.2
Exceptional
David from Canada
Couple
Stayed 1 night in September 2019

Vacation”

I have stayed at this property before and loved. Unfortunately I had to cancel this trip due to sickness but will rebook next year.

Reviewed September 23, 2019

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5.2
JINNAM
Business traveler
Stayed 4 nights in November 2017

No proper management service”

They do not know how to manage their booking system.ex:We had paid 3 room for 3 person but they gave us 1 room key for 3 adult. Eventually we got 3 room after appealed and complained to duty staff. Therefore our check in time was around 5:30 am next day. Do you feel like to recommend this hotel to your acquaintance with this poor management service? Even they didn't send a vehicle to pick us up airport.They organized 30 years old yellow cab at airport to pick up service instead of hotel vehicle. It was totally wrong... Plz.don't ask me again this kind of the worst experience ever once in my life.

Reviewed November 30, 2017

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8.4
Excellent
James from United Kingdom
Couple
Stayed 2 nights in December 2016

Enjoyable ”

Enjoyable stay

Reviewed December 14, 2016

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8.0
Excellent
Vittal from India
Business traveler
Stayed 3 nights in March 2016

Nice cottages near sea”

You can enjoy the sound of sea here. Breakfast was excellent. Rooms are nice and comfortable with large mosquito nets. Air condition does not cool room and I could feel the heat. Water supply has some salinity and sometimes dirty. Make sure that you buy drinking water sufficiently.

Reviewed April 16, 2016

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9.7
Exceptional
Robert from United Kingdom
Solo traveler
Stayed 2 nights in November 2015

Serena Beach Hotel - quality”

Location and staff and extra services

Excellent. It is expensive but why not and you get real quality. The staff are lovely and helpful; the room is clean, top linen, air con and mosquito proof; food is delicious esp for vegetarians and the extra services for me the tennis courts, squash courts, pools and spa were excellent - just delightful

Reviewed November 25, 2015

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9.3
Exceptional
Niat from Ethiopia
Couple
Stayed 1 night in May 2015

Oasis”

Rooms , trees , service

Beautiful !!!

Reviewed May 27, 2015

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8.0
Excellent
Martin from Germany
Couple
Garden
Stayed 4 nights in June 2021

Urlaub serena”

Das hotel liegt an einem sehr schönen ruhigen Ort alles ist sehr sauber Das Essen ist ok nur die Einrichtung und die Zimmer sind renovierungsbedürftig alles sehr alt . Das Bett war Such nicht ok

Reviewed June 21, 2021

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