Serene Boutique Hotel & Spa
Serene Boutique Hotel & Spa
Lobby, Serene Boutique Hotel & Spa in Hanoi
Serene Boutique Hotel & Spa
Lobby, Serene Boutique Hotel & Spa in Hanoi
Exterior view, Serene Boutique Hotel & Spa in Hanoi
Balcony/terrace, Serene Boutique Hotel & Spa in Hanoi

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Serene Boutique Hotel & Spa

16-18 Bat Su Street, Hoan Kiem Dist, Hanoi city, Old Quarter, Hanoi, Vietnam, 10000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and steamroom on-site.

Highlights

Located in heart of Hanoi

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Shuttle service

Free Wi-Fi in all rooms!

Golf course [on-site]

Sauna

Bicycles

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!

8.9Excellent

2,880 reviews

2,880 reviews

See map

9.1Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Nam Tailor
130 m
Halong Bay Day Tours
180 m
Evan Journey - Day Tours
190 m
Houng Sen
200 m
Duc Nhan Tailor
210 m
Popular landmarks
Old Quarter
350 m
St. Joseph's Cathedral
720 m
Vietnam Military History Museum
810 m
Hoa Lo Prison
1.1 km
Ho Chi Minh Mausoleum
1.3 km
Closest landmarks
Motorbike parking (Pho Hang But)
30 m
Pharmacy
190 m
Museum Of Independence
300 m
Al Nour Mosque
320 m
Bia Hoi 68 Hang Quat
320 m
Value for money8.9
Location rating9.1
Nearest airportNoi Bai International Airport (HAN)
Distance to airport20.9 km

Rooms available at Serene Boutique Hotel & Spa

Serene King Suite
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Family Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Executive Rooms
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Double Room with No Window
...
  • Room size: 18 m²/194 ft²
  • No Windows view
  • 1 double bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Superior Twin Room with Breakfast
...
  • Room size: 18 m²/194 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Honeymoon Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Royal Suite
...
  • Balcony/terrace
  • Shower
  • 1 king bed & 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices

Top things to do in Hanoi

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Serene Boutique Hotel & Spa provide airport transfer?

Serene Boutique Hotel & Spa offers airport transfer service upon request with an additional fee of 18 USD in local currency. To request, check the box on the booking form just before the payment page.

What public parks are close by Serene Boutique Hotel & Spa?

While staying at Serene Boutique Hotel & Spa, take joy in your early morning or evening walk at nearby park which include Vườn hoa Hàng Đậu, Hang Trong Garden, and Vườn hoa Cửa Nam.

What are the property's policies for children's bedding at Serene Boutique Hotel & Spa?

Serene Boutique Hotel & Spa's policy concerning children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Serene Boutique Hotel & Spa have?

Serene Boutique Hotel & Spa has a total of 36 rooms.

How long do travelers typically stay at Serene Boutique Hotel & Spa?

Verified past guests that have stayed at Serene Boutique Hotel & Spa had an average nightly stay of 2 nights at this property.

At what time of the year is Serene Boutique Hotel & Spa most popular?

Serene Boutique Hotel & Spa's most popular month where verified guests travelers have stayed the most is in December.

In which languages can Serene Boutique Hotel & Spa's employees communicate?

Serene Boutique Hotel & Spa can speak up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What is the verified guest review consensus about Serene Boutique Hotel & Spa's food?

71.0% of our past visitor evaluations have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Serene Boutique Hotel & Spa down in the review.

What time is check-in and check-out at Serene Boutique Hotel & Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated periods may be charged an additional fee.

What is the closest airport to Serene Boutique Hotel & Spa?

The nearest airport to Serene Boutique Hotel & Spa is Noi Bai International Airport, 21.0 km away.

More about Serene Boutique Hotel & Spa

More about Serene Boutique Hotel & Spa

Experience Tranquility and Luxury at Serene Boutique Hotel & Spa

Welcome to Serene Boutique Hotel & Spa, a hidden gem nestled in the heart of Hanoi, Vietnam. With its elegant design, impeccable service, and tranquil atmosphere, this 4-star hotel offers a truly unforgettable experience for both business and leisure travelers. Step into our serene sanctuary and discover a world of comfort and relaxation. Serene Boutique Hotel & Spa boasts 36 beautifully appointed rooms, each designed with meticulous attention to detail. From the moment you enter, you will be captivated by the harmonious blend of modern sophistication and traditional Vietnamese charm. Check-in begins at 02:00 PM, allowing you ample time to settle in and start your journey of rejuvenation. Our dedicated staff will warmly welcome you and ensure a seamless check-in process, making you feel right at home. And when it's time to bid farewell to your serene retreat, check-out is until 12:00 PM, giving you the opportunity to savor those last moments of tranquility. At Serene Boutique Hotel & Spa, we believe in creating a welcoming environment for families. That's why we have a child policy that allows children between the ages of 3 to 5 to stay free of charge. We understand the importance of quality time with loved ones, and our spacious rooms provide the perfect setting for a memorable family vacation. Indulge in the ultimate relaxation at our luxurious spa, where skilled therapists will pamper you with a range of rejuvenating treatments. Take a dip in our sparkling pool, surrounded by lush greenery, and let your worries melt away. With our commitment to providing exceptional service, you can rest assured that your every need will be taken care of. Whether you're visiting Hanoi for business or pleasure, Serene Boutique Hotel & Spa offers a serene oasis in the heart of the bustling city. Immerse yourself in luxury, unwind in tranquility, and create lasting memories at our enchanting hotel. Book your stay with us today and experience the epitome of elegance and comfort.

Unwind and Indulge at Serene Boutique Hotel & Spa's Entertainment Facilities

At Serene Boutique Hotel & Spa, guests are treated to a wide range of entertainment facilities that are designed to help them unwind and indulge in ultimate relaxation. The hotel features a stylish bar where guests can enjoy a refreshing cocktail or a glass of wine while socializing with friends or fellow travelers. The bar offers a cozy and intimate ambiance, making it the perfect spot to unwind after a long day of exploring the vibrant city of Hanoi. For those seeking a rejuvenating experience, the hotel's spa is a haven of tranquility. Indulge in a soothing massage by skilled therapists who will melt away your stress and tension, leaving you feeling refreshed and revitalized. The spa also offers a sauna and steam room, providing the perfect opportunity to detoxify and cleanse your body. Immerse yourself in the calming heat and let the worries of the world fade away. Whether you're looking to relax, socialize, or pamper yourself, Serene Boutique Hotel & Spa's entertainment facilities have got you covered. Take advantage of the bar, massage, sauna, steam room, and spa to create unforgettable memories during your stay in Hanoi.

Serene Boutique Hotel & Spa: A Sports Lover's Paradise

Nestled in the heart of Hanoi, Serene Boutique Hotel & Spa offers an array of top-notch sports facilities to cater to the needs of sports enthusiasts. Whether you're an avid golfer or a nature lover who enjoys hiking, this hotel has got you covered. One of the standout features of Serene Boutique Hotel & Spa is its on-site golf course. Designed to challenge and delight golfers of all skill levels, this meticulously maintained course offers stunning views of the surrounding landscape. Imagine teeing off amidst lush greenery and pristine fairways, while enjoying the fresh air and tranquility. Whether you're a beginner or a seasoned golfer, this course is sure to provide an unforgettable golfing experience. For those who prefer to explore the great outdoors on foot, Serene Boutique Hotel & Spa offers hiking trails that wind through picturesque landscapes. Lace up your hiking boots and embark on a journey through nature, as you discover hidden gems and breathtaking vistas along the way. Whether you're looking for a leisurely stroll or a challenging hike, these trails cater to all fitness levels. At Serene Boutique Hotel & Spa, sports enthusiasts can indulge in their favorite activities without leaving the premises. Whether you're teeing off on the golf course or exploring the hiking trails, you're guaranteed to have an unforgettable stay filled with adventure and relaxation.

Convenience Facilities at Serene Boutique Hotel & Spa

Welcome to Serene Boutique Hotel & Spa, where convenience is at the forefront of your stay. Our hotel offers a range of top-notch facilities to ensure that your experience with us is nothing short of exceptional. From the moment you step foot into our hotel, you'll be greeted by our friendly and attentive staff who are ready to cater to your every need. Our 24-hour room service ensures that you can indulge in delicious meals and refreshing beverages at any time of the day or night, right from the comfort of your own room. We understand the importance of looking and feeling your best while traveling, which is why we provide laundry service, dry cleaning, and daily housekeeping. Leave your laundry worries behind and let us take care of it for you, so you can focus on enjoying your stay. For added peace of mind, we offer safety deposit boxes to keep your valuables secure, as well as a concierge service to assist you with any inquiries or reservations you may need. Stay connected with our complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. If you're a smoker, we have a designated smoking area where you can enjoy your cigarette without disturbing other guests. Additionally, our express check-in/check-out service and luggage storage ensure a seamless and hassle-free experience. Finally, for those chilly evenings, our hotel features a cozy fireplace where you can unwind and relax after a long day of exploring the vibrant city of Hanoi. At Serene Boutique Hotel & Spa, we prioritize your comfort and convenience, providing you with everything you need for a memorable stay in Hanoi. Book your stay with us today and experience our exceptional convenience facilities firsthand.

Convenient Transport Facilities at Serene Boutique Hotel & Spa

At Serene Boutique Hotel & Spa, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of convenient transport facilities to make your stay in Hanoi hassle-free. Start your journey on the right foot with our airport transfer service. Our friendly and professional drivers will be waiting to greet you upon arrival and whisk you away to our hotel in comfort and style. Explore the vibrant city of Hanoi with ease by taking advantage of our tours and shuttle service. Whether you're interested in exploring the historic Old Quarter, visiting iconic landmarks such as the Ho Chi Minh Mausoleum, or immersing yourself in the local culture at the bustling markets, our knowledgeable guides will ensure you have an unforgettable experience. For those who prefer to explore at their own pace, we also offer car hire services. Discover the hidden gems of Hanoi and its surrounding areas at your own leisure, with the freedom to stop and explore whenever you please. If you're looking for a quick and convenient way to get around the city, our taxi service is readily available. Our staff will be more than happy to assist you in arranging transportation to your desired destination. Lastly, our ticket service ensures that you have easy access to popular attractions and events in Hanoi. Whether you're interested in catching a traditional water puppet show or securing tickets to a local concert, our dedicated team will help you make the most of your stay. At Serene Boutique Hotel & Spa, we strive to provide our guests with a seamless and enjoyable travel experience. With our range of transport facilities, you can focus on exploring and immersing yourself in the beauty of Hanoi, knowing that your transportation needs are taken care of.

Cozy Rooms with Fireplaces at Serene Boutique Hotel & Spa

Indulge in the ultimate comfort and relaxation at Serene Boutique Hotel & Spa, where you can enjoy the luxury of cozy rooms equipped with fireplaces. Each room at this exquisite hotel in Hanoi, Vietnam, is thoughtfully designed to provide a serene and inviting ambiance for guests to unwind and rejuvenate. Imagine curling up in front of a crackling fire with a good book or enjoying a romantic evening with your loved one. The fireplaces in the rooms at Serene Boutique Hotel & Spa offer not only warmth but also a touch of elegance and charm. The flickering flames create a cozy atmosphere, perfect for escaping the hustle and bustle of the city and embracing tranquility. In addition to the fireplace, the rooms at Serene Boutique Hotel & Spa are equipped with modern amenities to ensure a comfortable stay. Each room features a plush king-sized bed with luxurious linens, a private bathroom with a rain shower, and a flat-screen TV with cable channels. Complimentary Wi-Fi is also available, allowing guests to stay connected during their stay. Whether you're visiting Hanoi for business or leisure, Serene Boutique Hotel & Spa provides the perfect sanctuary for a memorable stay.

Indulge in Culinary Delights at Serene Boutique Hotel & Spa

At Serene Boutique Hotel & Spa, dining is an experience to savor. With a range of dining facilities available, guests can enjoy a variety of culinary delights throughout their stay. Start your day off right with a delectable breakfast buffet, offering a wide selection of local and international dishes to suit all tastes. Whether you prefer a hearty Western-style breakfast or traditional Vietnamese pho, there is something for everyone to enjoy. For those seeking a quick pick-me-up or a casual spot to relax, the hotel's coffee shop is the perfect choice. Sip on a freshly brewed cup of coffee or indulge in a refreshing tea while taking in the serene surroundings. The coffee shop also offers a selection of light snacks and pastries, making it an ideal spot for a mid-day treat. When it comes to dining in style, the hotel's restaurant is a must-visit. With its elegant ambiance and attentive service, it provides the perfect setting for a memorable dining experience. The restaurant offers a diverse menu featuring both local and international cuisine, prepared with the finest ingredients. From flavorful Vietnamese specialties to mouthwatering Western dishes, every palate will be satisfied. In addition to these dining options, Serene Boutique Hotel & Spa also offers 24-hour room service, ensuring that guests can enjoy a delicious meal in the comfort of their own room at any time. With daily housekeeping, guests can rest assured that their dining experience will be accompanied by a clean and inviting atmosphere. Whether you choose to dine in the restaurant, enjoy a cup of coffee in the coffee shop, or indulge in the convenience of room service, dining at Serene Boutique Hotel & Spa is an experience that will leave you craving for more.

Indulge in Comfort and Style at Serene Boutique Hotel & Spa

Discover a range of exquisitely designed rooms at Serene Boutique Hotel & Spa, offering a luxurious and tranquil retreat in the heart of Hanoi, Vietnam. Choose from a variety of room types to suit your preferences and needs. Unwind in the spacious Deluxe Double Room, featuring a generous 28 square meters of space and the option of a comfortable Queen Bed or two Single Beds. For those seeking a touch of elegance, the Executive Rooms provide a cozy sanctuary with 23 square meters of space and a plush Double Bed. Families will find the ideal haven in the Family Room, offering 32 square meters of space and the choice of a Single Bed or Double Bed. Couples in search of a romantic getaway will be enchanted by the Honeymoon Room, boasting 35 square meters of space and a luxurious Double Bed. Indulge in the ultimate luxury with the Serene King Suite, a spacious retreat spanning 35 square meters and featuring a sumptuous Double Bed. For those seeking a comfortable stay at a great value, the Superior Double Room With No Window offers 18 square meters of space and a cozy Double Bed. Booking your stay at Serene Boutique Hotel & Spa through Agoda ensures that you'll enjoy the best prices and a hassle-free experience. With Agoda's user-friendly platform, you can easily compare room rates, read reviews, and secure your reservation with just a few clicks. Don't miss out on the opportunity to experience the utmost comfort and convenience at Serene Boutique Hotel & Spa.

Discover the Historic Charm of Hanoi's Old Quarter

Immerse yourself in the vibrant energy of Hanoi's Old Quarter during your stay at Serene Boutique Hotel & Spa. Located in the heart of this historic district, our hotel offers easy access to the rich cultural heritage and bustling atmosphere that defines this part of the city. Step outside the hotel's doors and find yourself surrounded by narrow streets filled with shops, markets, and restaurants. Take a stroll through the labyrinthine alleyways and discover traditional Vietnamese architecture, with its narrow tube houses and vibrant facades. Explore the local markets, where you can find an array of goods, from fresh produce and spices to handmade crafts and souvenirs. As you wander through the Old Quarter, you'll encounter ancient temples and pagodas, each with its own unique story and architectural style. Don't miss the chance to visit the iconic Hoan Kiem Lake, located just a short walk from the hotel. Take a leisurely walk around the lake, or simply find a spot to sit and soak in the serene atmosphere. At night, the Old Quarter comes alive with an array of street food stalls, offering an opportunity to sample authentic Vietnamese cuisine. Indulge in dishes like pho, banh mi, and bun cha, and experience the vibrant flavors of Hanoi. After a long day of exploring, return to Serene Boutique Hotel & Spa, where you can relax and rejuvenate in our luxurious spa, or unwind with a drink at our rooftop bar, while enjoying panoramic views of the city. Experience the charm and allure of Hanoi's Old Quarter during your stay at Serene Boutique Hotel & Spa. Immerse yourself in the rich history, vibrant culture, and delicious cuisine that this iconic district has to offer.

A Convenient Journey from the Airport to Serene Boutique Hotel & Spa

Arriving at Serene Boutique Hotel & Spa in Hanoi, Vietnam is a breeze, thanks to its convenient location in the heart of the Old Quarter. Whether you're flying into Noi Bai International Airport or Cat Bi International Airport, you'll find several transportation options to reach this charming boutique hotel. If you're landing at Noi Bai International Airport, the most popular and hassle-free way to get to Serene Boutique Hotel & Spa is by taking a taxi. The journey takes approximately 40 minutes, depending on traffic conditions. You can easily find a taxi stand outside the airport terminal, and the hotel's address is well-known among local drivers. Sit back, relax, and enjoy the scenic drive as you make your way to the heart of Hanoi. For those arriving at Cat Bi International Airport, it's recommended to take a pre-arranged airport transfer or a taxi to Serene Boutique Hotel & Spa. The drive from Cat Bi International Airport to the hotel takes around 1.5 hours, depending on traffic. By opting for a pre-arranged airport transfer, you can enjoy a hassle-free journey with a professional driver who knows the best routes to avoid congestion. Alternatively, taxis are readily available outside the airport terminal, providing a convenient and comfortable mode of transportation.

Immerse Yourself in the Charm of Hanoi's Old Quarter at Serene Boutique Hotel & Spa

Located in the heart of Hanoi, Serene Boutique Hotel & Spa offers a prime location for exploring the city's vibrant Old Quarter. Just steps away from the hotel, you'll find yourself immersed in a labyrinth of narrow streets, bustling markets, and charming colonial architecture. One of the must-visit landmarks in the area is the Ancient House, a well-preserved traditional Vietnamese house that offers a glimpse into the city's rich history. Take a leisurely stroll along Ta Hien Street, known as the 'beer street,' where you can indulge in local street food and sample the famous Bia Hoi, a fresh and light Vietnamese beer. For those interested in experiencing the local performing arts scene, the Vietnam National Tuong Theatre is within walking distance from the hotel. Here, you can catch traditional Vietnamese opera performances, showcasing the country's cultural heritage. Other nearby attractions include the Bach Ma Temple, a serene place of worship dating back to the 11th century, and NHA THUOC, a charming coffee shop located on 87 Ma May street, where you can sip on a cup of Vietnamese coffee while enjoying the bustling atmosphere of the Old Quarter. Whether you're exploring the vibrant markets, savoring the local cuisine, or immersing yourself in the rich history and culture, Serene Boutique Hotel & Spa offers the perfect base for discovering the charm of Hanoi's Old Quarter.





Indulge in a Culinary Adventure

Serene Boutique Hotel & Spa is surrounded by a plethora of diverse and tantalizing dining options. From authentic Vietnamese cuisine at Hoang's Restaurant and Hong Hoai's Restaurant to the mouthwatering banh mi sandwiches at Banh Mi 25, there is something to satisfy every palate. If you're craving Indian flavors, head to Spice Indian Restaurant or Grills & Gravy Indian Restaurant for a delectable feast. For a unique coffee experience, visit Timeline Coffee & Restaurant, where you can savor a cup of freshly brewed coffee while enjoying the cozy ambiance. If you're looking to explore Vietnamese street food, Bun Cha Ta Hanoi and Hanoi Food Culture Restaurant & Cooking Class are must-visit destinations. And for those seeking a fusion of Indian and Vietnamese flavors, MAAZI Old Quarter offers an exciting menu. With Tung's Kitchen just a short stroll away, you'll never run out of delicious options during your stay at Serene Boutique Hotel & Spa.

Shop 'til you drop in the heart of Hanoi

Serene Boutique Hotel & Spa is ideally located in the heart of Hanoi, surrounded by a plethora of shopping landmarks to satisfy any shopaholic's desires. Just a stone's throw away, you'll find Do Manh Cuong Boutique, offering trendy and fashionable clothing for both men and women. For unique and stylish accessories, head to Chie Design, where you'll discover a wide range of handmade jewelry and bags. If you're looking for high-quality tailored clothing, make sure to visit Kitonali Bespoke Tailoring and Hieu Phuc Loi, both renowned for their expert craftsmanship and attention to detail. For those seeking great deals on branded items, Factory Outlet is the place to go. Ho Guom Audio is a haven for music lovers, offering a wide selection of audio equipment and accessories. Art enthusiasts will appreciate Kuy Son Propaganda Art, showcasing vibrant and thought-provoking artwork. Hong Ha Anh Silk is a must-visit for those interested in traditional Vietnamese silk products, while Yen Boutique - Hanoi Tailor Made Clothes offers bespoke clothing tailored to your exact specifications. With such a diverse range of shopping options right at your doorstep, Serene Boutique Hotel & Spa is the perfect choice for a memorable shopping experience in Hanoi.

Affordable Luxury: Serene Boutique Hotel & Spa Offers Great Value in Hanoi

When it comes to finding the perfect balance between luxury and affordability, Serene Boutique Hotel & Spa in Hanoi takes the lead. With an average room price of just $75, this charming hotel offers exceptional value for money, making it an ideal choice for budget-conscious travelers who don't want to compromise on quality. Compared to the average price of a hotel room in Hanoi, which stands at $67, Serene Boutique Hotel & Spa goes above and beyond to provide guests with an unforgettable experience without breaking the bank. From the moment you step into the stylish lobby, you'll be greeted by a warm and welcoming atmosphere that sets the tone for your stay. With tastefully decorated rooms, modern amenities, and impeccable service, this hotel offers everything you need for a comfortable and enjoyable stay in Hanoi.

Friendly Staff, Great Service, and Comfortable Rooms

Serene Boutique Hotel & Spa in Hanoi, Vietnam has received rave reviews from its satisfied guests. The hotel staff are highly praised for their friendliness and excellent service, ensuring that guests feel welcomed and well taken care of throughout their stay. The hotel's convenient location near convenient stores and night markets also adds to its appeal. Guests have expressed their intention to recommend this hotel to their friends, highlighting the positive experiences they had with the hotel staff. One of the standout features of Serene Boutique Hotel & Spa is its spacious and immaculately clean rooms. Guests have raved about the comfortable beds and the overall cleanliness of the rooms. The hotel's attention to detail in maintaining cleanliness has not gone unnoticed, with guests remarking on the remarkable cleanliness of the rooms. The size of the rooms has also been praised, with guests appreciating the spaciousness and comfort they offer. In addition to the exceptional service and comfortable rooms, guests have also enjoyed the dining experience at the hotel's restaurant. The food has been described as great, further enhancing the overall positive experience at Serene Boutique Hotel & Spa. With its good location, clean and spacious rooms, and friendly staff, this hotel comes highly recommended by its guests.

Exceptional Customer Ratings for Serene Boutique Hotel & Spa

Serene Boutique Hotel & Spa in Hanoi, Vietnam has consistently received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 8.8, this hotel has proven to exceed guests' expectations in various aspects. One of the highlights of Serene Boutique Hotel & Spa is its excellent value for money, with a remarkable rating of 8.9. Guests appreciate the affordable rates without compromising on quality and comfort. Whether you are a budget-conscious traveler or simply looking for a great deal, this hotel offers exceptional value that will leave you pleasantly surprised. Another aspect that sets Serene Boutique Hotel & Spa apart is its outstanding staff performance, earning a remarkable rating of 9.3. The dedicated and professional staff go above and beyond to ensure that every guest has a memorable and enjoyable stay. From warm welcomes to personalized recommendations, the staff's commitment to providing exceptional service is evident throughout your entire stay.

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Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Breakfast

21 mentions

Housekeeping

19 mentions

Food & Dining

4 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Vietnamese
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Golf course [on-site]
  • Hiking
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Ticket services
  • Tours
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Allergy-free rooms
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
Restaurants on site
Serene Cuisine Restaurant
  • Cuisine: Asian
  • Menu: Buffet

Location

16-18 Bat Su Street, Hoan Kiem Dist, Hanoi city, Old Quarter, Hanoi, Vietnam, 10000
Exceptional
Location

9.1

Airports
  • Noi Bai International Airport (HAN)
    20.9 km 39 min drive
  • Cat Bi International Airport (HPH)
    94.2 km
Public transportation
  • Hanoi Railway Station
    1.4 km 19 min walk
Hospital or clinic
  • Pharmacy
    190 m
Shopping
  • Night Market
    270 m 4 min walk
Convenience store
  • Circle K
    50 m
Cash withdrawal
  • ATM
    370 m

What's nearby

Popular landmarks
  • Old Quarter
    350 m
  • St. Joseph's Cathedral
    720 m
  • Vietnam Military History Museum
    810 m
  • Hoa Lo Prison
    1.1 km
  • Ho Chi Minh Mausoleum
    1.3 km
  • Vietnamese Women's Museum
    1.4 km
  • Presidential Palace Historical Site
    1.4 km
  • One Pillar Pagoda
    1.4 km
  • Temple of Literature & National University
    1.6 km
  • Vietnam Museum of Ethnology
    5.0 km
Nearby landmarks
  • Motorbike parking (Pho Hang But)
    30 m
  • Nam Tailor
    130 m
  • Halong Bay Day Tours
    180 m
  • Evan Journey - Day Tours
    190 m
  • Pharmacy
    190 m
  • Houng Sen
    200 m
  • Duc Nhan Tailor
    210 m
  • Ho Guom Audio
    220 m
  • Chua Cau Đong
    250 m
  • Night Market
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee18 USD
The property
  • Number of rooms 36

Reviews of Serene Boutique Hotel & Spa from real guests

Provided by verified guests of

Agoda logo
8.7
Service9.2
Location9.1
Value for money8.9
Cleanliness8.8
Facilities8.2
High score for Hanoi
Rating
9+ Exceptional (263)
8-9 Excellent (54)
7-8 Very Good (57)
6-7 Good (12)
<6 Below Expectation (20)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 406 verified guest comments
12345
10.0
Exceptional
Lai from Hong Kong SAR, China
Group
Family Room
Stayed 2 nights in September 2023

Serene Boutique Hotel has a very professional team and is worth staying at.”

It was a very pleasant stay experience. Serene customer service was extremely professional and excellent, especially Hue Tran who had a bright smile and was very friendly to guests. She provided useful and detailed information. Other staff members were also very sincere, polite, and made guests feel at home. The restaurant environment was elegant, and the Vietnamese noodles and scrambled eggs were delicious. The room was very clean, and the air conditioning was sufficient for a comfortable stay. The hotel location was also very convenient. Once again, thanks to the hotel staff for their hospitality and assistance, especially Hue Tran, the driver, and restaurant staff who were really good. If there is a chance in the future, I will choose to stay here again and highly recommend it.

Reviewed October 04, 2023
Auto-translated through generative A.I.
10.0
Exceptional
Kemuel from Indonesia
Solo traveler
Superior Double Room with No Window
Stayed 3 nights in May 2024

Fantastic stay!”

I had a fantastic stay at this hotel! The location was perfect, with everything within walking distance. The staff were friendly and attractive, making me feel welcome throughout my stay. The facilities were top-notch, with a well-maintained spa and a variety of amenities available. The cleanliness of the hotel was impeccable, and my room was spacious and comfortable. I even got a free room upgrade! The bathroom was clean and well-equipped. The breakfast provided was delicious, offering wide selection of options to suit different tastes. Overall, I highly recommend this hotel for its excellent value for money and exceptional service. I would definitely stay here again!

Reviewed May 20, 2024
9.6
Exceptional
Lee from Japan
Family with young children
Family Room
Stayed 1 night in November 2023

Wonderful staff ”

We stayed here before and came back for another night. The staff were so friendly and helpful. We had a late night flight and the hotel was full so we couldn’t get a late checkout, unfortunately. But, the staff let us store our suitcases there while we shopped all day; and even offered us to use the Spa to take showers before the airport (we didn’t however). The location is super convenient and the hotel is clean. Breakfast is good. If there is one disadvantage, it would have been the low pressure of the shower. Otherwise, a super fine stay. I recommend it, based on the super-helpful staff alone. 👍

Reviewed November 19, 2023
9.6
Exceptional
Liam from Australia
Couple
Deluxe Double Room
Stayed 3 nights in July 2024

Great value”

Enjoyed our stay

Reviewed July 10, 2024
10.0
Exceptional
MOHD from Malaysia
Group
Family Room
Stayed 1 night in July 2024

Exceptional”

Friendly staff & nice hotel.

Reviewed July 08, 2024
12345
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