Serene Shining Hotel
Serene Shining Hotel
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Superior Room Serene Shining Hotel
Superior Room
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Lobby Serene Shining Hotel
Lobby
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Interior view Serene Shining Hotel
Interior view
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Interior view Serene Shining Hotel
Interior view
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Location
Excellent
8.5
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Serene Shining Hotel

Excellent location
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Exceptional
From 691 reviewsSee what guests said
9.1
Recommended by 98% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Steamroom

Room choices
9.3
Exceptional
Room comfort & quality
Executive Room
Executive Room
...
  • River view
  • 22 m²/237 ft²
  • 1 double bed
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Family Room
Family Room
...
  • No view
  • 38 m²/409 ft²
  • 1 single bed and 1 double b...
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Premier Double Room - Non-Smoking
Premier Double Room - Non-Smoking
...
  • No view
  • 35 m²/377 ft²
  • 1 queen bed
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Superior Room
Superior Room
...
  • No view
  • 20 m²/215 ft²
  • 2 single beds
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More about Serene Shining Hotel

More about Serene Shining Hotel

An overview

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Nearest essentials

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What they offer

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What's nearby

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (691)Booking.com Reviews (939)
9.1
Exceptional
Read reviews from:
Cleanliness9.1
Facilities8.7
Location8.5
Room comfort and quality9.3
Service9.6
Value for money9.3
Provided by verified guests of Agoda
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Room type
Executive Room
Family Room
Superior Room
Premier Double Room - Non-Smoking
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Showing 514 verified guest comments
12345
9.6
Waikrit from Thailand
Couple
Superior Room
Stayed 1 night in May 2018
Exceptional best hotel ever”
Clean room & Friendly and nice staff if I have a chance to Hue again will staying here again :) thank you we really had a good time. :).
Reviewed May 25, 2018
10.0
Noel from Australia
Couple
Superior Room
Stayed 1 night in May 2018
Exceptional”
This was probably the best hotel experience of my life, and I am in my 70's. The reception was very warm and friendly and informative. The room was very nice, the beds comfortable and the bathroom very clean. The location is very good with only a short walk to restaurants and shops. Breakfast was good. The staff, especially Amy, were first class. Our only regret is that we only had one night in Hue. Highly recommended.
Reviewed May 25, 2018
9.2
joshua from Australia
Solo traveler
Executive Room
Stayed 2 nights in May 2018
Exceptional”
The staff was always ready to help and provided excellent service. The staff offered recommendations and additional assistance before checking in, during the stay and after checking out. On top of accommodation, the hotel also provided transport services which included tours to different places. The drivers were friendly but had limited knowledge on English.
Reviewed May 23, 2018
10.0
Hea from South Korea
Couple
Premier Double Room - Non-Smoking
Stayed 2 nights in May 2018
Impressed and touched ”
I requested a male massager, but the only male massager off in that day. Later, the counter lady arranged Mr Tai come back on duty although his off day, I was very impressed and touched by his kind act.So, I strongly recommend you try it
Reviewed May 23, 2018
7.6
Trang from Vietnam
Family with young children
Executive Room
Stayed 1 night in May 2018
the hotel is not very clean. the FO area should be cleaned better. the room should be cleaned more ”
carefully. anyway is value for money. the staff is very friendly and helpful.
Reviewed May 15, 2018
9.6
Mee from Singapore
Couple
Superior Room
Stayed 1 night in May 2018
Highly motivated staff”
The staff will make you feel welcomed.
Reviewed May 12, 2018
9.2
Malgorzata from Poland
Couple
Executive Room
Stayed 1 night in March 2018
Exceptional”
Very nice staff. Good breakfast. Good location.
Reviewed April 28, 2018
8.4
John from United States
Solo traveler
Executive Room
Stayed 3 nights in April 2018
So far so good.”
Pros: price is right room rate. Cons: too much mosquito.
Reviewed April 27, 2018
10.0
David from United Kingdom
Couple
Superior Room
Stayed 1 night in April 2018
Best stay yet in Vietnam!”
We booked last minute due to high user reviews and were not disappointed! Staff were friendly and very helpful with travel options and costs for our outbound journey to Hoi An. No pushy sales tactics that we have had in other places. Hotel was super clean, WiFi is fast and breakfast is good with enough options. Rooms are modern and we had views of the river which was nice. Would highly recommend. Great value for money!
Reviewed April 24, 2018
10.0
Marija from Lithuania
Couple
Superior Room
Stayed 2 nights in April 2018
Great value for money”
This was a very pleasant stay, we got upgraded room with the lounge area. The hotel is walking distance to the main attractions. Air-con works great, staff was really friendly and helpful. Great value for money.
Reviewed April 24, 2018
10.0
Wai from Singapore
Solo traveler
Superior Room
Stayed 2 nights in April 2018
Excellent hospitality”
I can't praise this hotel enough for its excellence and value for money. Everyone from the door boy, the manager to the waitresses in the restaurant went all out to show how much they welcome you by demonstrating excellent Vietnamese hospitality. James in particular is a blessing for solo traveler like me. He remembers you by name and is always ready to assist you on all your travelling needs. If you are going to Hue, do yourself a favour and stay in this hotel.
Reviewed April 22, 2018
6.8
Michael from Sweden
Couple
Superior Room
Stayed 2 nights in April 2018
Nothing special, but very nice staff”
Nothing special, but still value for money. Very friendly and helpful staff, simple but nice breakfast, good location if you’re interested in the tourist bar/pedestrian area, quiet. Better for younger people.
Reviewed April 15, 2018
10.0
Siao from Malaysia
Group
Family Room
Stayed 2 nights in April 2018
Nice experience with friendly staff”
Highly recommended!! I booked 3 person bedroom, the hotel room is big and clean. The staff attended to us is very friendly and speaks English well. She recommended us for local tour with nice and english speaking tour guide. My friend and l had a very satisfactory stay at Hue.
Reviewed April 13, 2018
10.0
Ritwik from India
Group
Premier Double Room - Non-Smoking
Stayed 1 night in April 2018
Wonderful group of staffs, good location & rooms. Worth every penny.”
We had a short 1 day stopover at Hue so after a thorough research with my friend, we decided to go ahead with this one. We were looking for a river view room with some budget constraints, and this seemed to fit in just fine. We booked 2 separate rooms - 1 executive room & 1 premier double room. We were traveling from Da Nang to Hue by train and we reached the hotel at around 4 PM. The staff welcomed us with bright smiles on their faces and some welcome drinks (Juice). One of them took the time to gather us around and explained all the places where we could hit with a guided route map. The check in process was really smooth. took us hardly minutes. The rooms were even better. The premier room had 2 sets of TVs with separate living area. Both the rooms had bathtubs. Rooms were neat & clean and had a decent view of the river. Though if you really want to feel the river. Coming to checkout- It was perfect. They even arranged a car to transfer us to Hue airport for a nominal fee.
Reviewed April 09, 2018
10.0
Christopher from United States
Couple
Superior Room
Stayed 2 nights in April 2018
Everything was amazing!”
Staff went above and beyond to ensure we had a great stay. Not just in the hotel but really made sure we knew everything there was to do around town. Ms. Cindy was so helpful and we really appreciated her.
Reviewed April 08, 2018
10.0
Michael from Australia
Couple
Superior Room
Stayed 2 nights in February 2018
Blown away! Such a great place to stay”
Definitely book here! The staff are the best Ive encountered in Vietnam. So accommodating and helpful. A welcome drink and fruit on arrival. The room was spotless and perfect. Location is good - walking distance from night market, restaurants etc. They can arrange tours which are really worth doing. I can't fault this hotel at all and the staff are the icing on the cake which make everything so smooth and seamless. Breakfast is also really good!
Reviewed April 05, 2018
8.4
Robert from United States
Couple
Executive Room
Stayed 3 nights in March 2018
perfectly acceptable accommodations ”
a great price, decent sized rooms with views over the perfume river, a good enough breakfast. staff almost oppressingly friendly and inquisitive but little you can fault with that. hotel is a little difficult to find on your own but taxis all seem to know it's location, which while suffers from being buried in hue's main tourist area is extremely close to a great scooter rental company (motorvina) and due to hue's compact size, isn't really too far a walk from the cultural center of the city. if you get a good price on serene, i'd book here if the tourist location suits you.
Reviewed April 03, 2018
10.0
Patricia from Canada
Couple
Executive Room
Stayed 4 nights in March 2018
Very friendly and helpful staff”
Great location, clean and well maintained facility but the staff is what made our visit spectacular! Right from when we checked in they made every effort to make our stay in Hue enjoyable. We were made to feel very welcome, and every time we approached, the doorman greeted us, holding the door, asking how our day was. The desk staff helped us arrange for several excursions, including an exceptional food tour with Ruby on short notice. Every contact with any member of the staff was a real pleasure.
Reviewed April 02, 2018
10.0
marla from Canada
Solo traveler
Executive Room
Stayed 1 night in March 2018
Excellent stay”
Staff Is super friendly and helpful. They gave many recommendations of what to see and do around the city during my short stay. Room was clean and comfortable and the bed was one of the softest I've slept in during my South East Asia travels. Breakfast is delicious and there are plenty of options. Great place to stay! Value for your money is definitely worth it.
Reviewed April 01, 2018
10.0
Sarat from Thailand
Group
Family Room
Stayed 1 night in March 2018
The best hotel I ever stayed in Vietnam”
The staff is very very friendly and helpful . The room was soooo clean the breakfast is EXCEPTIONAL. recommend everyone to stay in this hotel.
Reviewed March 27, 2018
12345
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