Serene Vegas Hotel
Serene Vegas Hotel
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Junior Suite Serene Vegas Hotel
Junior Suite
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Swimming pool [outdoor] Serene Vegas Hotel
Swimming pool [outdoor]
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Swimming pool [outdoor] Serene Vegas Hotel
Swimming pool [outdoor]
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Exterior view Serene Vegas Hotel
Exterior view
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See map Serene Vegas Hotel
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Location
Very good
7.0
See all 33 photos Serene Vegas Hotel
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Very good
From 222 reviewsSee what guests said
7.3
  • Free Wi-Fi in all rooms

  • Hot tub

  • Air conditioning

  • Daily housekeeping

Room choices
7.7
Very good
Room comfort & quality
Junior Suite
Junior Suite
...
  • 33 m²/355 ft²
  • Separate shower/bathtub
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Deluxe Suite Queen Bed
Deluxe Suite Queen Bed
...
  • 46 m²/495 ft²
  • Separate shower/bathtub
  • 2 double beds and 2 queen b...
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Junior Suite Pool View
Junior Suite Pool View
...
  • 33 m²/355 ft²
  • Separate shower/bathtub
  • 1 double bed
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Queen Suite
Queen Suite
...
  • No view
  • 46.45 m²/500 ft²
  • 2 queen beds
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Serene Deluxe King Room with Bathtub
Serene Deluxe King Room with Bathtub
...
  • No view
  • 32.51 m²/350 ft²
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Junior Suite
Junior Suite
...
  • 33 m²/355 ft²
  • Separate shower/bathtub
  • 1 double bed
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Serene King Suite
Serene King Suite
...
  • No view
  • 46.45 m²/500 ft²
  • 1 super king bed
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Deluxe King
Deluxe King
...
  • No view
  • 32.55 m²/350 ft²
  • 1 king bed
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Serene Queen Suite
Serene Queen Suite
...
  • 46 m²/495 ft²
  • 2 king beds
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Serene Deluxe King Room
Serene Deluxe King Room
...
  • Pool view
  • 32.52 m²/350 ft²
  • 1 super king bed
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More about Serene Vegas Hotel

More about Serene Vegas Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Addiction
70 mAmerican, Contemporary
Mr. Lucky's 24/7 Cafe
170 mAmerican, Bar, Diner
Hard Rock Cafe
190 mAmerican, Bar
Italian cuisine
Italian cuisine
Joe's New York Pizza
210 mItalian, Pizza
Ferraro's
270 mItalian
Naked City Pizza
300 mItalian, Pizza
Mexican cuisine
Mexican cuisine
Cantina Restaurant
1.0 kmMexican, Southwestern
Imperial Tacos & Beer
1.2 kmMexican
Hecho
1.3 kmMexican, Southwestern

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (222)Booking.com Reviews (761)
7.3
Very good
Read reviews from:
Cleanliness7.5
Facilities5.8
Location7.0
Room comfort and quality7.7
Service7.5
Value for money7.6
Provided by verified guests of Agoda
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Queen Suite
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Showing 205 verified guest comments
12345
5.6
Monica from United States
Family with young children
Stayed 2 nights in March 2018
Room was in ok condition”
The Rooms Lamp was in state where it was damaged and loose. The door from the restroom the hinges were coming off and the night/reading light were damaged as well. When arrived I also realized that they had booked a room on the 2nd level rather than the first as I had requested when I asked they said they had no more rooms available in the lower level so that was all they could offer. Also, we stayed for the weekend so on Saturday they had to do cleaning and when we came back the cleaning was not done. The personnel was friendly and attentive to my needs I requested a few things and they met my needs.
Reviewed May 22, 2018
2.0
Meaka from United States
Family with young children
Queen Suite
Stayed 1 night in May 2018
worst time ever”
i want a refund there was no phone in the room the lights didnt work . there was no hot water to take a shower. the tv's didnt work. receptionist was rude... i want a refund
Reviewed May 16, 2018
9.2
yvonne from United States
Couple
King Suite Bed
Stayed 2 nights in March 2018
Quiet, and exotic”
The king suite was worth the upgrade. The resort was renovating the front so no restaurant or bar there. I did have issue with room but when i called office they switched up to better room! Pool is heated so even though it was cold we were able to swim. Nice spot
Reviewed March 28, 2018
3.6
ERROL from United States
Business traveler
Stayed 2 nights in February 2018
It's "HORRIBLE HOTEL" had to almost have a "FIST FIGHT" with clerk when I checked in. ”
There "WASN'T" a single ice machine in the hotel. The had a desk, "BUT" there wasn't a chair so what was o suppose to "STAND UP" and do my paper/tablet work? "EXTREMELY BAD EXPERIENCE, I WOULDN'T STAU THERE AGAIN FOR FREE!!!"
Reviewed February 14, 2018
8.4
Faye from United Kingdom
Solo traveler
Queen Suite
Stayed 1 night in December 2017
Great staff :-) ”
Was nice but needs a mini bar or fridge. Found some hairs in bathroom area. Great staff though - all friendly and polite despite having to work NYE :-)
Reviewed January 06, 2018
2.0
Christopher from United States
Group
Stayed 2 nights in September 2017
Acceptable”
Very old run down never will I stay there again! Staff is unorganized and no warm water for two days and pool was so dirty
Reviewed September 18, 2017
2.8
adina from Malaysia
Family with young children
Stayed 2 nights in February 2017
Worst hotel in Vegas/USA”
They chareged me for the room which i already paid thru agoda & they refused to return it back including my deposit too. They made a mistake and they refuse to admit it. They are putting the blame on agoda bout d the billing. Watever it is, i am the victim here
Reviewed February 07, 2017
10.0
Paris from United States
Solo traveler
Stayed 1 night in January 2017
Nice place”
My room was paid for n they told me it wasnt
Reviewed January 29, 2017
2.0
Lucia from Indonesia
Couple
Stayed 3 nights in January 2017
10”
Very2 Horrorable place . Not looks like at the website picture
Reviewed January 19, 2017
7.6
Jade from Australia
Couple
Stayed 2 nights in January 2017
Nice pool area, good location”
The hotel has a nice outdoor area, the rooms are clean and it's not too far from the strip. However, as far as the room facilities for downtime go, the wifi hardly worked (its signal was fair at best) and the tv regularly dropped out of signal.
Reviewed January 19, 2017
4.4
Julia from United States
Couple
Stayed 2 nights in January 2017
A bit dirty but could be a lot better. ”
I was really looking forward to having a fun very last minute trip. The room seemed nice enough until the lights were turned off and you could see cockroaches coming out from the white sofa in the room. It should have been an indicator when we parked and there were syringes on the floor of the parking lot as well. Would I stay here again? No. Was I expecting this lack of cleanliness? absolutely not.
Reviewed January 16, 2017
4.4
Jan from Germany
Family with young children
Stayed 3 nights in January 2017
Ants in all over the room, not particular clean and too expensive”
We had ants all over the room. After we left one chocolate wrapping in the trash, we woke up to hundreds of ants in the bath room. We also found a sock left from the previous customer under the bed and air con was only working after we called someone in. All in all way too much money for it....
Reviewed January 14, 2017
4.4
Vishvesh
Group
King Suite Bed
Stayed 1 night in December 2016
not value for money.. !!”
Not as expected
Reviewed January 05, 2017
3.6
sarah
Group
King Suite Bed
Stayed 1 night in December 2016
Clean up!”
Room and hallways smelled very bad. Room, towels, and blankets were dirty
Reviewed January 04, 2017
7.6
Cynthia from United States
Solo traveler
Stayed 4 nights in December 2016
Good”
Good trip. Thanks.
Reviewed December 22, 2016
7.2
Dianna from Singapore
Couple
Stayed 1 night in November 2016
Pleasant Stay”
It was only a 1 night stay for me and it was a pleasant experience. Staffs were friendly and helpful. There were extra resort fees that you have to pay and we didnt manage to use the pool as well as it was too cold. Rooms facilities were essential and the bed was really comfy for one to fall asleep through the night. The room was abit dark though due to the black colour theme and inadequate lightings. Other than these, everything else was good about the stay.
Reviewed November 29, 2016
3.2
Cheresa from United States
Family with young children
Queen Suite
Stayed 4 nights in November 2016
Never again ”
Bath room was dirty and the beds dirty towls letf in the bath room bad services and alot of hidden fees that they didn't tell me when i book them
Reviewed November 28, 2016
3.6
Nitika from Canada
Group
Queen Suite
Stayed 1 night in November 2016
Horrible Customer Service! ”
Overall, the hotel is okay... not the best but not the worst. The customer service was the horrendous. We had phoned the day prior to ask for early check at 11am, to which they said the room would be ready but would cost an extra $28. We agreed. We arrived at 11:30am, and our room was not ready. We waited half an hour for our room. When I questioned why it was not ready, the girl at the front desk brushed me off at first, and then later said the cleaners do not come in until 12. I asked why they said we could have an early check in then. She did not bother responding. I told her that it was rather rude, and that they should have told us over the phone of this the day before. I told her I did not see a point in paying the extra fee, and she did nothing. Management did nothing. When we asked about public transport, staff at the front were not helpful, and said to try the Hard Rock Hotel across the street. Not a good experience at all. Would not recommend going there at all.
Reviewed November 24, 2016
4.4
Shannon from United States
Couple
Queen Suite
Stayed 4 nights in October 2016
Never going there again.”
Terrible guest services and house keeping.
Reviewed November 08, 2016
7.2
Lei from Macau
Solo traveler
Stayed 2 nights in November 2016
Excellent price with a beautiful design”
Restaurant staff were extremely friendly. Reception staff so so. They have excellent interior design, so lots of photo taking even in the hotel boundary. One housekeeping staff is super nice.
Reviewed November 07, 2016
12345
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