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Serenity Coast All Suite Resort

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Excellent8.1
Based on 204 reviews
Serenity Coast All Suite Resort
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beach
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beach
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7.7 Very good location
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7.7Location
  • Private beach

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Balcony/terrace

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Room choices
3-Bedroom Deluxe Sea View Suite
...
  • Partial ocean view
  • 170 m²
  • 1 queen bed
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3-Bedroom Sea View Suite
...
  • Partial ocean view
  • 170 m²
  • 2 double beds and 1 queen b...
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2-Bedroom Ocean Family Suite
...
  • Partial sea view
  • 120 m²
  • 2 king beds
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3 Bedroom Family Suite
...
  • Mountain view
  • 120 m²
  • 2 king beds and 1 super kin...
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2-Bedroom Deluxe Ocean View Suite
...
  • Partial ocean view
  • 120 m²
  • 1 king bed
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2-Bedroom Suite Superior Sea View
...
  • Partial sea view
  • 120 m²
  • 2 king beds
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Family Package (Seafood Package)- Superior One Bedroom Suite with Ocean View
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  • 1 king bed
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1 Bedroom Suite Sea View
...
  • Partial sea view
  • 105 m²
  • 1 double bed
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Family Promotion- Two-Bedroom Suite
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  • 1 king bed and 1 super king...
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Family Package(Seafood Package)- Superior Two-Bedroom Suite with Ocean View
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  • 1 king bed
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Nearest essentials

Airports
  • 14 kilometers to
  • Sanya Phoenix International Airport (SYX)
  • 216 kilometers to
  • Haikou Meilan International Airport (HAK)
Public transportation
  • 4.5 kilometers to
  • Sanya Railway Station
  • 14 kilometers to
  • Yalongwan Railway Station
Hospital or clinic
  • 2.4 kilometers to
  • Yuehai Hospital
Pharmacy
  • 1.4 kilometers to
  • Yichun Drug Store
Convenience store
  • 2.3 kilometers to
  • Qionghua Supermarket
Cash withdrawal
  • on site

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Verified guest reviews

Agoda Reviews (204)
Booking.com Reviews (321)

5.0

Filter by guest type:
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 7.7
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 8.4
  • Food and dining 7.3
Excellent
  • Cleanliness 9.0
  • Location 7.5
  • Room comfort and quality 9.5
  • Service 7.5
  • Value for money 9.0
  • Food and dining 6.5
  • Cleanliness 8.3
  • Facilities 7.8
  • Location 7.6
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 8.4
  • Food and dining 7.6
  • Cleanliness 8.7
  • Facilities 10.0
  • Location 8.2
  • Room comfort and quality 9.0
  • Service 9.3
  • Value for money 8.3
  • Food and dining 7.5
  • Cleanliness 8.2
  • Facilities 7.4
  • Location 7.7
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 8.2
  • Food and dining 7.4
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 7.8
  • Room comfort and quality 8.2
  • Service 8.3
  • Value for money 8.5
  • Food and dining 6.6
  • Cleanliness 8.6
  • Facilities 7.4
  • Location 7.4
  • Room comfort and quality 8.8
  • Service 8.7
  • Value for money 8.6
  • Food and dining 7.2
Provided by verified guests of Agoda
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Room type
  • 2-Bedroom Ocean Family Suite
  • 2-Bedroom Suite Superior Sea View
  • 2-Bedroom Deluxe Ocean View Suite
  • 3-Bedroom Deluxe Sea View Suite
  • 3-Bedroom Sea View Suite
  • 1 Bedroom Suite Sea View
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6.0
Mario from Portugal
Family with young children
2-Bedroom Ocean Family Suite
Stayed 5 nights in April 2017
Above average”
Basically no english speaking...no comunication!!! The facilities was good after building!!! No maintenance and many of them dont work, like swiming pools, kids club or the garden and so on. One good ..the apartement.
Reviewed April 19, 2017
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9.6
Subrata from India
Couple
1 Bedroom Suite Sea View
Stayed 1 night in February 2017
Excellent Service and Well located hotel”
Very good location, quiet and serene yet close to major tourist attractions.
Reviewed March 20, 2017
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7.6
SU from Malaysia
Family with teens
2-Bedroom Suite Superior Sea View
Stayed 4 nights in September 2016
Overall ok”
Except the location wise to the Sanya downtown, others wise all ok..accommodation fully equipped with all the necessity, breakfast lots of variety and staffs are friendly as well.
Reviewed October 03, 2016
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8.0
GUAN from China
Family with young children
2-Bedroom Suite Superior Sea View
Stayed 3 nights in April 2016
good value for money”
the beach is just ok and not suitable for swimming. However, the hotel is located within the resident areas, if you are looking for an escape from the crowdy beaches where to relax this hotel definitely is a good choice. We have spent 3 nights for the weekend and we were quite enjoy it. We booked a two-bedroom flat, and it was amazing. Washing machine, cooking ware, a big dining table...everything made it feel like home. We will consider coming back again in the future.
Reviewed May 24, 2016
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9.2
Timothy from United States
Family with young children
2-Bedroom Suite Superior Sea View
Stayed 1 night in May 2016
serene with great view, great for young families”
wonderful hotel, great view of mountain with birds chirping, near a quiet bay away from the noise of other parts of Sanya. not far from shopping and restaurants (short taxi ride). Beach has some trash at times. Otherwise it's an absolutely wonderful vacation spot for young families. 2 bedroom suites have mini kitchen so you can cook in the room too.
Reviewed May 03, 2016
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7.6
Vivienne from China
Family with teens
2-Bedroom Deluxe Ocean View Suite
Stayed 3 nights in October 2015
5 star resort area but 3 star service and facilities”
It is located in a elegant bay with many other 5 star hotels. The food in the hotel is horribly expensive. There are supermarket where you can buy something but generally need to go out for food. What for?
Reviewed April 25, 2016
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7.0
WEE from Malaysia
Family with young children
Stayed 4 nights in November 2015
Average”
Location, staff, type of room
Pleasant. Abit overated, should be a 4-star hotel instead of 5 due to limited facilities and services provided. There's still room to improve such as breakfast etc.
Reviewed November 17, 2015
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7.0
shau from United Kingdom
Family with young children
Stayed 3 nights in April 2015
Want a relaxing, stress-free stay? Stay elsewhere.”
Room, shuttle service to beach, pool
We were pleasantly surprised by the standard of this hotel, as we don't expect too much when travelling in China. The suite was very spacious and as we were travelling with young kids, it was great to be able to put them in bed early, while the adults chilled-out in the living room. Unfortunately, there was a massive error on the hotel's part during check-in and check-out and these are the experiences we'll remember when we think back to this hotel. My husband and I arrived at midnight to check -in, as my sis and her kids hadn't landed in Sanya yet. We were told that they couldn't find our booking, despite me having all the necessary vouchers and confirmations from Agoda. After abt 40 mins, they found the booking. Their admin department had on their records that we were checking in in August ! (it was April). They said that they'd upgrade our suite for the inconvenience caused, at which point I had to inform them that the suite I had actually booked was better than the upgrade they were offering. The next suite up from ours would be a three-bedroom, but they were not willing to upgrade us to that one. So in the end, no gesture of apology was actually made for their error. On the day of check-out, my sis spoke to someone at reception and arranged for us all to check out late. It was arranged that my husband and I would check-out at 6pm and pay half day rate for the late check out. At 5:55pm, we went to check out and they tried to charge us the full day rate! We spent 30 mins trying to resolve this dispute and in the end we had to leave as we were catching a flight. We paid the half rate as I refused to let them take the full amount off my credit card. The staff we encountered throughout our stay were very friendly, but they don't seem to be very capable and aren't trained well. They also don't seem to communicate very well amongst them. In china, go for a hotel that's part of a chain. I imagine they'll be better trained at handling issues.
Reviewed November 03, 2015
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7.7
MING from Hong Kong
Family with teens
2-Bedroom Ocean Family Suite
Stayed 2 nights in August 2015
Superb view ”
Location, cleanliness, price
Reviewed August 25, 2015
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9.3
LAY from Singapore
Family with young children
2-Bedroom Ocean Family Suite
Stayed 2 nights in November 2014
Good environment”
Nice view, nice environment and nice swimming pool
Stayed there for 2 days. Was given high floor with the front door facing mountain and balcony seeing the swimming pool, the surrounding and partial sea view. Room was cleaned and proper equip with kitchen facilities except detergentto buy for a small fee. Washing machine was also provided together with drying rack. Really enjoyed the convenience and not having dirty and smelly clothing in the luggage. Staff are really friendly and nice, helping us by providing where can we eat out of the hotel, where to buy fruits and etc. They also provide servives using golf buggy to ferry customer to the nearby beach. Nice sand but the weather is rather hot on end November. Near the resort has places of interest which the resort shuttle bus can drive you down as well as to downtown. Would be best if they provide this services drive up to resort from places of interest. Breakfast is great, having variety of choices but would suggest to go down early. Will stay at this resort again next time we come here for a visit.
Reviewed August 19, 2015
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Serenity Coast All Suite Resort
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