Serenity Hotel Istanbul
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8.1 Excellent location
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8.1Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Airport transfer

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Nearest essentials

  • Airports
    • 14 km
    • Atatürk International Airport (IST)
    • 31 km
    • Sabiha Gökçen International Airport (SAW)
  • Bus and rail stations
    • 1.3 km
    • Sirkeci Railway Station
    • 1.7 km
    • Yenikapı Metro Station
  • Hospital or clinic
    • 2.3 km
    • Kizilay
  • Pharmacy
    • 250 m
    • Peykhane Pharmacy
  • Convenience store
    • 850 m
    • Kosem Bakkaliyesi Store
  • Cash withdrawal
    • 250 m
    • ATM

More about Serenity Hotel Istanbul

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Verified traveler reviews

Verified traveler reviews

Agoda Reviews (49)
Booking.com Reviews (43)

7

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Very good
  • Cleanliness 7.3
  • Facilities 3.0
  • Location 8.1
  • Room comfort and quality 6.8
  • Service 6.7
  • Value for money 6.5
Good
based on 4 reviews
  • Cleanliness 7.0
  • Location 8.5
  • Room comfort and quality 5.5
  • Service 6.5
  • Value for money 6.5
  • Cleanliness 6.4
  • Facilities 3.0
  • Location 7.9
  • Room comfort and quality 6.2
  • Service 5.5
  • Value for money 5.5
Very good
  • Cleanliness 7.9
  • Location 8.1
  • Room comfort and quality 7.3
  • Service 7.6
  • Value for money 7.3
Very good
based on 4 reviews
  • Cleanliness 8.0
  • Location 8.0
  • Room comfort and quality 7.0
  • Service 7.5
  • Value for money 7.5
Excellent
based on 1 reviews
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 8.0
Exceptional
based on 2 reviews
  • Cleanliness 10.0
  • Location 8.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 9.0
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  • Economy Room
  • Standard Room
  • Triple Room

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Showing 49 verified reviews
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3.7
Florian from Germany
Couple
Economy Room
Stayed 4 nights in August 2015
Worst room ever”
Location
Room was moist and mold. Had the room directly behind the reception. Black mold, musty smell and blotchy walls. Room was inacceptable. Night receptionist was extremly loud and took no account of the sleeping guests at night. Prepared rooms for coming guests at night, loud talking/ discussion directly next to our room in the middle of the night two nights long!!! Has no sense for Service and consideration of sleeping guests!!! Summary: Location only plus...recommend to spent a bit more money and get a better low-budget room. Never again in the moist smelly and loud hole.
Reviewed August 18, 2015
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6.0
Mohammed from Iraq
Couple
Economy Room
Stayed 2 nights in October 2014
Good location but bad staff”
location was perfect, clean, and considered good
It was nice journey to stay in this hotel 🏩, like it 👍👍, but the receptionist refused to extend which made me angry 😡
Reviewed October 26, 2014
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5.3
Claus from Denmark
Business traveler
Economy Room
Stayed 3 nights in October 2014
Maintenance of room lousy”
location
1) room heater (reverse aircondition type) stopped functioning at 02 o'clock in the night. Problem wasa ovefill of condensed water. Installation was wrong a) because condense drain was 8 cm above and could not drain b) because air-intake was wrongly positioned in the wall. 2) bedlight did not function bulb missing. 3) bathroom light functioned only after I was instructed how to give the switch a special hard kick and then only sometimes 4) hook for the shower was broken. 5) receptionist first evening did not speak good English, but indeed very fast. Why do people think that they can cover badly spoken English by increasing the speed . 6) toastmachine in breakfast did not work. Again only with a special kick 7) omelette not possible. first day yes, mext day "out of eggs" and third day "not allow for reception" a bulgarian lady tried to communicate.
Reviewed October 12, 2014
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10.0
Matija from Montenegro
Couple
Triple Room
Stayed 4 nights in August 2014
great staff”
location, price, staff
Reviewed September 10, 2014
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4.3
wasif from Pakistan
Family with young children
Triple Room
Stayed 1 night in September 2014
wasif”
staff was cooperative
Its down the hill and they dont accomodate in the hotel they agreed but place u in another apartment
Reviewed September 08, 2014
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6.7
andrew from United Kingdom
Couple
Economy Room
Stayed 1 night in January 2014
Great breakfast, shame they try to con you. ”
Breakfast, cleanliness, location
The hotel rooms were very clean but a lot smaller than they appear in the pictures. The all you can eat breakfast was actually very impressive considering it was included in the price. A word of warning though. They did try to overcharge me considerably for a shuttle us to the airport and aggressively tried to bully me into buying after i tried for a long time to politely decline. Then on departure they tried to charge me for the room again even though i had the agoda ticket showing i already paid in advance. We eventually had to call agoda to convince them to let me go before i could leave the hotel. I imagine most people leave check out until the last minute and end up paying again to save the 20 min debate and not miss their ride to the airport and their next flight.
Reviewed August 26, 2014
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9.3
Mr from Germany
Business traveler
Economy Room
Stayed 5 nights in June 2014
Simple and good ”
Clean,Modern and Bargain
From the first day I have been given all sufficient information from the staff member in order to coordinate myself to all sightseeings in the city. My room had been cleaned daily and all towels were changed. Room size was very reasonable and well furnished with classic ottoman style. The location is excellent only few minute away from major sights and major transport link.
Reviewed July 09, 2014
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6.0
Viet from Vietnam
Solo traveler
Economy Room
Stayed 2 nights in May 2014
Not terrible, not great”
Walking distance to all main attractions, quiet area, fast internet
For the first night I was sent to stay in another hotel ("water problem in my room" was the excuse. Clearly it has happened to many other guests as well. The other hotel was "too" new (bathroom doorknob had not been installed, TV had not been installed though the cable was there, phone on the floor, no pillow covers, etc.). I didn't like it at all! For the second night I moved back to Serenity and my room was fine, small, basic, but OK. So though there were no real problems, it just wasn't a pleasant experience. I don't think I will want to come back.
Reviewed May 27, 2014
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10.0
Thanapol from United States
Solo traveler
Economy Room
Stayed 2 nights in May 2014
must to go”
location ,service , food
room ok not bad but service is 100%
Reviewed May 22, 2014
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9.3
ANDRI from Malaysia
Group
Triple Room
Stayed 2 nights in December 2013
cheap n good hotel. very near to all attractions”
cheap with breakfast, near to all attractions & comfort
Value for money. Quiet surounding. Highly recommended to all. No problem at all.
Reviewed December 24, 2013
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