Great location and service satisfaction”

Serenity Resort & Residences Phuket situated in the great location near Rawai Beach, for people whom wishes to avoid the big crowds, noises. This area is definitely the pick and Serenity Resort & Residences absolutely served all our needs during our stay in Phuket. We love eating at the hotel restaurant for breakfasts and dinners, enjoying delicious food next to the beautiful ocean view is just magnificent. We especially like to give thanks to the hotel stuffs, they provide excellent services and during our last day in Phuket, after we checked out and went for a tour on Phi Phi Island. The hotel was nicely to open a room for us to refresh ourselves before we flight out of Phuket. We will definitely recommend all our friends & family to stay with Serenity Resort & Residences and for our next visit to Phuket.

Great location and excellent service”

It's our second visit to Serenity Resort & Residences Phuket as we really enjoyed our previous stay experience with the hotel. Although the weather was wet during our stay but we still very enjoy by just hang around in the hotel swimming pool, ocean front view bars & restauarnt. It's very peaceful and relax !!! The hotel location is in the less crowded pennisula Rawai Beach, you can just rent a motorbike and ride along the coast line from Rawai Beach, Karon Beach, Kata Beach etc.. very beautiful mountain landscape and scenic. Serenity is definitely our top choice for staying in Phuket and it's like our home away from home.

Lovely hotel and friendly service with a smile”

Our experiences with Serenity Resort & Residences Phuket was absolutely satisfaction. The friendly and helpful staff are the stars and not to mention the new and big spacious room with all the facilities that served all our needs. The hotel location is perfect for our purpose, it's close to the main street yet situated in the inner side next to the water and with the convenience store right outside of the street. Especially enjoyed sitting at the restaurant and chilled with a nice cocktail and relax right with close inches into the sea. It's the best way to start our day and to close the night. Will definitely revisit Serenity REsort & Residences Phuket again on or next visit to the island.

fantastic Hotel ”

we stayed at the serenity on two separate occasions. and with out a doubt this rates very highly the rooms are enormous with a huge deck. although it rained an awful lot we were very comfortable. used the bikes which were well maintained and had a great ride around rawai. the restaurant has a fantastic location we found ourselves eating here most nights- its well priced considering the service and location. i can highly reccomend the salad option was really excellent!. breakfast was also excellent with great coffee restaurant staff were very helpful as were the pool attendants. tis resort is well maintained and the management team do an exceptional job. used the spa and had a facial and could not fault the treatment. this was our 8th trip to phuket and we love quality service and hotels - serenity really ticked all the boxes!

Best Destination for HoneyMoon”

We had a fantastic holiday Serenity Resort & Residences Phuket. The massages, the pool, the breakfasts, the views, the attention to detail and personalised service - excellent, excellent, excellent. It was a holiday to remember. its the Best Destination for Honeymoon, we had a perfect time over there, its highly recommended for couples and families, the staff are very friendly, the view is perfect, the Hotel is so clean, and modern.

Serenity Resort and Residences”

Serenity Terraces is situated in the Rawai beach area and would take about 45mins to arrive from Phuket airport. Check-in was quite smooth and the room was simply fantastic upon entering. being a service apartment style of accommodation, the room came with its own kitchen, living room area with sofas and bar table, a bathroom with his/her washing basin and a tub, and a balcony with 2 lounge chairs. Awesome ! though it was a sea-view room, we weren't really at the edge of the entire property and the view was blocked by other blocks of the resort. had requested for the next-day breakfast to be delivered to my room one particular evening as we were departing early for a Phi Phi island cruise. reception said they noted it but i didn't receive breakfast the following day at the requested time. called reception 15mins later which said they didn't do room delivery for breakfast (even though the room brochure did stipulate that breakfast can be delivered). minor hiccups in the hotel administration and we eventually had breakfast (just 2 simple ham sandwiches and bottled orange juice) at the reception area of the resort lobby. not really a nice experience for that.

Excellent hotel”

Unbeatable 5 star resort on Phuket. Booked a 1 bedroom sea view, but upon arrival found out they upgraded us to a 2 bedroom penthouse. 150m2 appartment with 2 bedrooms, 2 bathrooms, and 60m2 rooftop balcony. State of the art equiped with 3 lcd tv's, and 4 airconditioning units. Swimming pool great and restaurant excellent as well. The restaurant is relatively expensive, but that seems to be the trend for hotel-restaurants everywhere in Thailand. 2 minor points of criticism: - Each bed had 4 pillows, but all are of the same type. Rather hard and thick, while feathered pillows should be the standard. - The sea on this side of Phuket is not really made for swimming. Sand is very coarse and water shallow up to 300 meters from the shore. Keep in mind that these minor downsides are close to neglectable. We spend 1 month in Thailand, and stayed exclusively in 5 star accomodations, of which none came close to the Serenity Resort

Exceptional”

First time at this resort. 12th time in Phuket. Penthouse was more like a home - incredibly large (including the 2 bedrooms). Excellent views that photos do not do justice. Easy access to 7-eleve, Good pool. If thinking can swim at private beach think again though. Very shallow and smelly. Restuarants were very good and priced below expectations. Breakfast was good. Overall stay and value for money I Phuket was above expectations. Thank you Serenity Resort.

Excellent resort with good facilities”

the moment we stepped into the grand suite of serenity resort & residences, we were amazed with the spacious room. there were two large bedrooms with spacious bathrooms. the living room, kitchen and dining area were equally spacious. our grand suite was just a few steps away from the spa centre which made it convenient to go for spa two times in a 3 days 2 nights stay. once we stepped out from the suite to the balcony, we can see the swimming pool and also the restaurant. we had easy access to the pool which was just a few steps away. the food served at the restaurant was delicious. we had thai food for dinner and they were good. it was much better than the food we ate at patong. in general, we had a great time staying with serenity resort & residences which was valued for money.

Exotic Holiday in Phuket”

serenity resorts & residences phuket, was one of the best choices i have made from agoda for a hotel which had it all. the service was splendid,the rooms were spotless, clean, livable and extremely cosy and comfortable with all the modern conveniences to keep one happy and content.

We enjoyed our stay so much we had to extend it!”

After one night in Serenity, we knew that this place was perfect for our honeymoon so we decided to extend our stay. Unfortunately, all the one bedroom suites were fully booked so they could not upgrade us anymore. The serenity room was smaller of course but it was still a lovely room. The bathroom was big and roomy. I recommend booking the one bedroom suite if you can afford it. Value for money imho. Taxis are a problem in the area (and in Phuket) in general. Especially in Rawai since you're far from everything and there are few competitors around.

Absolutely amazing!!”

We stayed at Serenity for our honeymoon. Our room was incredible, spacious and very modern. We loved this hotel so much we booked in for another 6 nights to stay a total of 10 nights. The staff were fabulous, especially the housekeeping staff who do an amazing job of servicing the rooms. We loved the location as we wanted a smaller more intimate resort that wasnt in a busy area. The pool area over looks the beach and is absolutely beautiful. It is always nice and relaxing around the pool without the hoards of people that you get at bigger resorts. We hired a scooter so that we could explore nearby areas like Rawai, Kata and Karon at our leisure and loved the freedom that this provided. We would stay there again without a doubt.

Excellent service, beautiful hotel, fun pool area”

My wife and I arrived in Phuket and stayed 2 nights at Serenity Resort. The airport transfer was amazing and the driver was very friendly (named Nut). He eventually became a close friend after we used him to take us to Big Buddha and around, very helpful and willing to give you information and history about the island. Once checking in the reception is very comforting and welcoming. The room was setup perfectly for our honeymoon with roses on the bed. The pool area (East 88 Degrees) is very relaxed, yet has a sense of funk and excitement! The pool beds face the sea, the cocktails are delicious. Only negative is the position of our room was opposite the staff cleaning room, so at midnight - 1:30am they were very loud finishing up, packing away chairs etc, and getting dressed to go home. They spoke very loud and slammed the door often, waking us up numerous times. That was just our room, if not for that, all other rooms must be just perfect! :)

The rooms are big, beautiful, clean.”

the hotel staffs provides excellent service and are very professional. i booked a grand suite room from agoda and the hotel gave me a free upgrade to a penthouse room without asking. the hotel rooms are very big and beautiful and provides all the daily necessities. serenity resort provides free shuttle bus services to and fro to the patong area which helped us save alot of money as we did not had to get a cab. as our flight back to singapore was a very late flight, we requested for a late checkout and the hotel gave us an extra hour. in the rooms they provide free dvd players and we could borrow free dvds from the reception to watch in our rooms for free. we will definitely stay in this hotel for our next trip to phuket !

The name says it all plus very helpful staff”

serenity hotel was impressive from the moment we steped into the reception and received a cool drink, hand towel and a warm welcome. the first day we relaxed by the pool and enjoyed the ocean veiw and great cocktails in total luxury. the next day we went to reception where they helped us book activities for the week. we had day trips to coral,pipi and james bond islands, scuba diving on the king cruiser and shark point with sea bees dive centre, elephant tour, fantasea and a free shuttle bus to go shopping in patong. serenity is located well away from the hustle and bustle usually experienced in phuket,so it's a great resort for relaxing. unfortunately the beach in front of the hotel is not suitable for swimming, but there is a free shuttle to a great swimming beach.

A modern, contemporary hotel with amazing staff! ”

We arrived at 3am, tired and just wanting to get to the room, the staff seemed to sense this and check-in was fast and smooth but compassionate and friendly at the same time. Everyone was still smiling. A golf-cart came to collect us from reception and we were taken to our room. The room was light and airy, and had very good quality fittings/furnishings. The next morning, we took to the pool area where the restaurant and pool-bar area is. This is the best part of the hotel, and the guests seem to agree. It wasn't overly busy, rowdy or impolite, the views and the bay and the gardens in the hotel grounds seemed to project a more peaceful demeanor which goes with the name too! We were quite glad of this. We only stayed here 2 nights (if you exclude the 3am arrival as a 'night) and spent 2 afternoons by the pool whilst indulging in some elephant trekking nearby! The food at the pool-bar is excellent, with a wide variety of choice, and we thoroughly recommend the mango shake...best i've ever tasted! One more important note, we spent 3 days at an island off the coast and returned to Phuket island on the last available boat but our flight wasn't till 2am. We had our bags with us and just wanted to relax and not cart the luggage around the shops etc. We decided to go back to Serenity and see if we could leave our bags in the reception and chill by the pool and get some food...a bit cheeky, but as former residents that week, we thought to give it a go...100% top marks to the staff, they were amazing! This extra bit of service was just what was required and totally relaxed us whilst we killed some time gazing over the bay till it was time to leave. To sum up, if you want a high level hotel without the ridiculous price, but still want the service level, you literally cannot beat this place! You wont be disappointed.

Wonderful stay with great service”

During our stay with Serenity Resort, we enjoyed so much of the beautiful sea view next to the restaurant each morning having our delicious breakfast buffets. The staff members are very friendly and helpful, they gave us the best room of our booking and it's big and spacious with excellent facilities. The hotel has nice music performances at the evening while we enjoying the delicious Thai cuisines with stunning starring ocean night view and breeze. What can one ask for more! Absolutely recommend my friends and family or anyone out there who is looking for a great money for value hotel stay in Phuket.

Amazing experience”

we stayed one night, booked a serenity suite and were upgraded to a two bedroom suite upon arrival. after an incident with the elevator, we were upgraded again to a residence suite (with private pool), which was, in a word, incredible. the manner of the staff in dealing with the incident was exceptional and without a doubt i would again stay at this wonderful resort. the staff were also great in organizing our transfer arrangements for our departure, and ensuring our stay was as great as it could be. overall a wonderful resort which i would recommend to anyone.

I felt right at home...”

I had the very best stay at Serenity Resort. The staff was excellent, the room exceeded my expectation and the gym was modern and well run. Thank you Sally, fitness manager is a wonderful asset! The breakfast is absolutely outstanding! Every morning I looked forward to the delightful menu options. The coffee is outstanding and I made my very own fresh juice each day in their juicer. Karen, Raine, Tip and Miriam are such kind and helpful hosts! The only down side is the distance from the airport and activities outside of the resort. Be prepared to spend a little additional time getting to popular tourist activities. When I’m in Phuket, I plan to stay at Serenity!

fantastic!”

Me and my husband stayed in the serenity suite in Phuket, and we were not dissapointed! We had the pent house suite with a stunning view. We could see the sunrise and sun set each day, it was gorgeous to say the least. The suite itself was very clean, as we have been travelling for 3 months, we chose a suite so that we could cook, the kitchen was nice, clean and manageable to cook in, with lots of kitchen utensils. The staff are very friendly too, when we arrived we were given welcome drinks on arrival and were made to feel very welcomed. We also enjoyed a complimentary massage on arrival. We enjoyed our stay with the serenity resort and would deffinetely come back again.