Serenity Resort & Residences Phuket
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Palm Cabin - Balcony/terrace Serenity Resort & Residences Phuket
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8.5
Excellent
35.6% this month
/10
(2064 reviews)See what guests said
See map
7.5
Very good
Location rating score
Very good location
Parking
FREE
  • Phuket Big Buddha4.03 km
  • Nai Harn Beach4.44 km
  • Kata Beach5.02 km
  • Wat Chalong5.1 km
  • Promthep Cape5.99 km
  • Karon Beach6.82 km
  • Patong Beach11.4 km
  • Phuket Fanta Sea18.11 km
  • Kamala Beach18.24 km
  • Surin Beach20.52 km
  • Free Wi-Fi
    2018

    Serenity Resort & Residences Phuket

    14 Moo 5, Viset Road, Rawai, Phuket, Thailand, 83130 - See map
    "Every part of this facility is amazing, trust me with 2 kids and traveling to Thailand from US 4 times this is one of the absolute best stays we have ..."
    Monica - January 10, 2019
    Exceptional reputation
    Recommended by 91% of guests
    Excellent cleanliness
    8.9 rating for cleanliness
    Excellent service
    8.9 rating for service
    Excellent comfort
    8.8 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Bar

    Cheaper than 96% of all properties in Phuket in the last 24 hoursCompared to 11,561 Phuket properties at Agoda for various dates
    Property ranking|Compared to 11,561 Phuket properties
    See all rankings
    Room comfort score
    8.8/10
    Room size
    153 sqm.
    Service score
    8.9/10
    Cleanliness score
    9.0/10
    Better than
    99
    %
    of Phuket properties
    Bigger than
    99
    %
    of Phuket properties
    Better than
    98
    %
    of Phuket properties
    Better than
    98
    %
    of Phuket properties
    Value for money8.5
    Distance to city center20 km
    Location rating7.5
    Nearest airportPhuket International Airport (HKT)
    Distance to airport34.3 km

    Rooms available at Serenity Resort & Residences Phuket

    8.8
    Excellent
    Room comfort & quality
    Grand Sea View
    Grand Sea View
    ...
    • Room size: 190 m²/2045 ft²
    • Ocean view
    • 2 double beds
    Enter dates to see prices
    Pool Residence
    Pool Residence
    ...
    • Ocean view
    • Balcony/terrace
    • 2 double beds
    Enter dates to see prices
    Serenity Suite
    Serenity Suite
    ...
    • Room size: 110 m²/1184 ft²
    • Garden view
    • 1 double bed
    Enter dates to see prices
    Palm Cabin
    Palm Cabin
    ...
    • Room size: 25 m²/269 ft²
    • Garden view
    • 1 queen bed
    Enter dates to see prices
    Pool Suite - Sea View
    Pool Suite - Sea View
    ...
    • Room size: 200 m²/2153 ft²
    • Sea view
    • 1 double bed
    Enter dates to see prices
    Penthouse
    Penthouse
    ...
    • Room size: 280 m²/3014 ft²
    • Ocean view
    • 2 king beds
    Enter dates to see prices
    Deluxe Bungalow with Garden View
    Deluxe Bungalow with Garden View
    ...
    • Room size: 27 m²/291 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Serenity Room
    Serenity Room
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 42 m²/452 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Grand Sea View
    Grand Sea View
    ...
    • 2 double beds
    Enter dates to see prices

    What people love about Serenity Resort & Residences Phuket

    • 9.2
      Exceptional

      "We stay in the pool residence and it was huge and wonderful."

      Billy

      |

      December 25, 2018

    • 8.8
      Excellent
      Staff 

      "Nice place, nice view, nice staff!!"

      Duangjai

      |

      April 21, 2018

    • 10.0
      Exceptional
      Staff 

      "I have stayed here for four years and would highly recommend Serenity it is a wonderful relaxing hotel the staff cannot do enough for you."

      PAUL

      |

      December 9, 2018

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    More about Serenity Resort & Residences Phuket

    More about Serenity Resort & Residences Phuket

    9.6
    Exceptional

    "Very big living, dining and bathroom"

    Rick

    |

    September 11, 2018

    An overview

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    Most talked about facilities

    Swimming Pool
    140 mentions
    Breakfast
    75 mentions
    Beach
    69 mentions
    Food & Dining
    50 mentions

    What they offer

    9.2
    Exceptional

    "Good relaxing peaceful getaway"

    Mabel

    |

    January 14, 2019

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Asian

    Restaurants on site

    East 88 Restaurant & Beach Lounge
    Cuisine:American, Asian, International
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Serenity Resort & Residences Phuket from real guests

    Overall rating
    8.5
    Excellent
    From 2064 reviews
    Provided by verified guests of
    Agoda Reviews (1773)Booking.com Reviews (291)
    Rating via Agoda8.5
    /
    10
    Excellent
    35.6% this month
    Cleanliness8.9
    Facilities8.6
    Location7.5
    Room comfort and quality8.8
    Service8.9
    Value for money8.5
    High score for Phuket
    Rating
    9+ Exceptional (538)
    8-9 Excellent (394)
    7-8 Very Good (243)
    6-7 Good (107)
    <6 Below Expectation (118)
    Time of the year
    Mar - May (376)
    Jun - Aug (408)
    Sep - Nov (307)
    Dec - Feb (309)
    All guests (1773)
    All room types
    All languages

    Show reviews that mention 

    Showing 1400 verified guest comments
    12345
    6.4
    Good
    Felicity from Australia
    Couple
    Serenity Room
    Stayed 2 nights in July 2019

    Underwhelming”

    Marketed as a 5 star property but is not really. Room was very dark and no outlook but bed was comfortable. Location is out of the way and beach/lagoon tide goes out a long way, beach turns into tidal lagoon

    Reviewed July 24, 2019
    7.6
    Very good
    Urlyson
    Couple
    Serenity Suite
    Stayed 2 nights in July 2019

    Nice stay at this hotel”

    Value for your money but all depends on how much you payed for the room. We had a very big room with living kitchen and big balcony with some ocean. We loved the room due to very size and space you got. The pool was nice with view over the ocean and islands. To bad that the see is not for swimming due to tides. There is a lot of mud and stones. The adult only area was okay not very clean but maybe due to the no usages it was that way. Staff was very friendly and helpfull. You will need a taxi or grab to get arround but is not far from like the Big Buddha.

    Reviewed July 20, 2019
    7.2
    Very good
    Irene from Singapore
    Solo traveler
    Serenity Room
    Stayed 12 nights in June 2019

    Overall, Nice hotel...”

    Comfy, Clean and spacious room. The sea view from breakfast and pool area is awesome. Breakfast is not fantastic with repetitive food but reasonable. Overall, nice hotel.

    Reviewed July 24, 2019
    9.2
    Exceptional
    Tracy from United States
    Family with teens
    Deluxe Room
    Stayed 2 nights in June 2019

    Great staff and rooms.”

    The hotel staff was very friendly and went out of their way to help us with taxis. The rooms were amazing and clean. I'd say the rooms were like a spa compared to some others I stayed at. I'd stay there again anytime.

    Reviewed June 18, 2019
    10.0
    Exceptional
    PAUL from United Kingdom
    Solo traveler
    Serenity Suite
    Stayed 2 nights in December 2018

    Great stay again”

    I would like to thank Urs and his staff on yet another fantastic stay. The front team Ole Pearl Joy and Mint cannot do enough for you I feel like family here and have recommended my clients to stay on many occasions. Cannot wait to see you all again in July 5 star all the way! Many thanks, Paul Lynn

    Reviewed June 12, 2019
    10.0
    Exceptional
    Edward from Australia
    Family with teens
    Penthouse
    Stayed 2 nights in April 2019

    Exceptional”

    First time at this resort. 12th time in Phuket. Penthouse was more like a home - incredibly large (including the 2 bedrooms). Excellent views that photos do not do justice. Easy access to 7-eleve, Good pool. If thinking can swim at private beach think again though. Very shallow and smelly. Restuarants were very good and priced below expectations. Breakfast was good. Overall stay and value for money I Phuket was above expectations. Thank you Serenity Resort.

    Reviewed April 29, 2019
    8.8
    Excellent
    bernie from United Kingdom
    Couple
    Palm Cabin
    Stayed 2 nights in July 2019

    Great except for breakfast”

    Breakfast was disappointing much of it was cold and coffee macine was slow and not good

    Reviewed July 17, 2019
    10.0
    Exceptional
    varunlak
    Group
    Serenity Room
    Stayed 1 night in July 2019

    Exceptional”

    Good place for relaxing

    Reviewed July 15, 2019
    10.0
    Exceptional
    Chai from Hong Kong
    Family with teens
    Pool Residence
    Stayed 2 nights in July 2019

    Friendly staff and great environment”

    The staff are very friendly and helpful. The rooms are clean and very tidy. The resort has so many adorable cats and they are well managed. Highly recommend this resort.

    Reviewed July 08, 2019
    8.4
    Excellent
    Justin from Thailand
    Couple
    Serenity Suite
    Stayed 2 nights in July 2019

    Can't complain. Pretty good service at an oceanfront spot. ”

    Staff were pleasant. Food was surprisingly good and the rooms were huge. Fully stocked fridge was cool too. Not much a swimming beach though.

    Reviewed July 05, 2019
    8.0
    Excellent
    Pongpat from Thailand
    Group
    Grand Sea View
    Stayed 2 nights in June 2019

    nice staff, great location ”

    The location of resort is nearly rawai beach. You can go to the city by the car about 30 mins. The front staff is very nice. The process of checkin and checkout is comfortable. The room is very big and great facilities. If you include breakfast maybe you will be disappointed because few the choices of food. The taste of food is just simple. So if you stay this resort I recommend you dont need include breakfast and you go out to eat in the city.

    Reviewed June 17, 2019
    9.2
    Exceptional
    ADRIANA from United States
    Solo traveler
    Serenity Room
    Stayed 4 nights in June 2019

    Solo traveler on holida”

    I had a wonderful time. I scored location at a 3 not because of it's beautiful location right on the beach but its proximity to everything else. I didn't have time to research how far everything was. I wish the hotel offered daily shuttles to at least Patong or Phuket city.

    Reviewed June 11, 2019
    8.0
    Excellent
    Hannes from South Africa
    Couple
    Serenity Room
    Stayed 2 nights in January 2019

    Priced for a Dice”

    The accommodation was fantastic !!! The restaurant not that much. We always had to decide where to go at night as the food was to expensive and the wines as well. The breakfast was fantastic and the variety as well. When you stay at a hotel you want to "STAY" at the hotel and not spend your money somewhere else. Convenience has a price, but if you price yourself out of the market you will not sell. Fix the kitchen and prices of food and cocktails and you will see us again.

    Reviewed February 26, 2019
    10.0
    Exceptional
    PAUL from United Kingdom
    Business traveler
    Serenity Suite
    Stayed 1 night in December 2018

    Thank you to Urs the general manager and his wonderful team. ”

    I have stayed here for four years and would highly recommend Serenity it is a wonderful relaxing hotel the staff cannot do enough for you. The pool area is great right on the beach with a lovely relaxing bar. It is a great location to with shops and markets just across the road. Thank you again Serenity Kind regards Paul

    Reviewed December 09, 2018
    8.0
    Excellent
    Cilla from Australia
    Couple
    Standard Room
    Stayed 6 nights in April 2018

    Relaxed and Friendly”

    We loved the pool and the live music by Edwin, who creates such a fun relaxed atmosphere. The staff are all very friendly and helpful. We really enjoyed our stay here, and think it was in the best part of Phuket away from the main tourist traps.

    Reviewed November 15, 2018
    8.4
    Excellent
    ANDRE from Singapore
    Couple
    Pool Suite - Sea View
    Stayed 1 night in November 2018

    Serenity in Phuket”

    Located in Rawai, you’ll be away from all the buzz of Phuket. We stayed in H20 penthouse suite that came with a private pool and a private deck located on the roof. Perfect sunrise view at 6am in the morning. However the filtration of the pool is questionable hence we didn’t not take a dip. Breakfast is ample for non fussy eaters.

    Reviewed November 14, 2018
    6.4
    Good
    Panha from Cambodia
    Family with young children
    Deluxe Room
    Stayed 3 nights in June 2019

    Staff at the pool restaurant ”

    Staff at pool restaurant treats the guest in a nonfriendly manner. There is no sign that guests cannot take a drink from their rooms to consume there and the staff act unfriendly to that.

    Reviewed July 03, 2019
    8.4
    Excellent
    Rosemarie from United States
    Couple
    Palm Cabin
    Stayed 3 nights in April 2019

    Beautiful pool but not a swimming beach! Travel to Beach 300 Baht .”

    The beach here is mud in the low tide and definitely not a swimming beach but the view is spectacular with the birds eating and the pool is beautiful with the bar close at hand. We had the cottage and it was small but well appointed and very cute, we loved it :) The staff was a mixed bag with some great and some not so great. The communication between the front desk and the bar needs work. The breakfast was good. All in all we enjoyed our stay here.

    Reviewed April 21, 2019
    8.0
    Excellent
    Chak from Hong Kong
    Couple
    Serenity Suite
    Stayed 4 nights in March 2019

    Everything is out of expectation!! Will be back for sure!!”

    There is a 7-11 across the hotel so don’t worry abt getting food. The area is quiet and really nothing (restaurant) around, but if you are looking for relaxation and enjoy the hotel more this one would be def the best choice. We booked a room with garden view, room is surprisingly specious and clean !!! There is a little kitchen in the room so you could go to the seafood market (200b for taxi to go, ask the reception for taxi service) grab some food and cook. The swimming pool is so nice with the beach view, it doesn’t look good in the morning but in the afternoon when the water get higher , the view is just perfect to stay for whole day. Highly recommend to order the lamb in the bar cos that was absolutely delicious and worth it!! There is free shuttle bus to Paton and back to the hotel , just ask the reception at one day advance. All the staffs are so nice and friendly and helpful, couldn’t ask for more !! We enjoy so much here and we def come back next time for the swimming pool beach view room !! Overall we have a very good time and very good guest experience, that what make us want to come back again ^^

    Reviewed March 14, 2019
    9.2
    Exceptional
    douglas from United Kingdom
    Solo traveler
    Serenity Suite
    Stayed 4 nights in April 2019

    Honestly, it surpassed my high expectations. Great suite, above average breakfast my the ocean”

    Above all else the staff could not have been more polite, courteous and helpful, a rare quality indeed.

    Reviewed May 02, 2019
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