Serenity Resort & Residences Phuket
Free Wi-Fi
2018

Serenity Resort & Residences Phuket

14 Moo 5, Viset Road, Rawai, Phuket, Thailand, 83130
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     Serenity Resort & Residences Phuket

    Serenity Resort & Residences Phuket Reviews

    8.4
    Excellent
    /10
    (1579 reviews)See what guests said
    9.6
    Exceptional

    "Every part of this facility is amazing, trust me with 2 kids..."

    Monica

    -

    January 10, 2019

    8.9
    Excellent cleanliness
    Recommended by 93% of guests

    Things you’ll love about Serenity Resort & Residences Phuket

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Bar

    Very good
    Location
    7.4
    See map
    Very good location
    Popular
    Nearby
  • Phuket Big Buddha4.03 km
  • Nai Harn Beach4.44 km
  • Kata Beach5.02 km
  • Wat Chalong5.1 km
  • Promthep Cape5.99 km
  • Karon Beach6.82 km
  • Patong Beach11.4 km
  • Phuket Fanta Sea18.11 km
  • Kamala Beach18.24 km
  • Surin Beach20.52 km
  • 29 travelers are looking at this property right now

    Book now before it's too late!

    Value for money8.5
    Distance to city center20 km
    Location rating7.4
    Nearest airportPhuket International Airport (HKT)
    Distance to airport34.3 km

    Rooms available at Serenity Resort & Residences Phuket

    8.8
    Excellent
    Room comfort & quality
    Grand Sea View
    Grand Sea View
    ...
    • Room size: 190 m²/2045 ft²
    • Ocean view
    • 2 double beds
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    Pool Residence
    Pool Residence
    ...
    • Ocean view
    • Balcony/terrace
    • 2 double beds
    Enter dates to see prices
    Serenity Suite
    Serenity Suite
    ...
    • Room size: 110 m²/1184 ft²
    • Garden view
    • 1 double bed
    Enter dates to see prices
    Pool Suite - Sea View
    Pool Suite - Sea View
    ...
    • Room size: 200 m²/2153 ft²
    • Sea view
    • 1 double bed
    Enter dates to see prices
    Palm Cabin
    Palm Cabin
    ...
    • Room size: 27 m²/291 ft²
    • Garden view
    • 1 queen bed
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    Deluxe Bungalow with Garden View
    Deluxe Bungalow with Garden View
    ...
    • Room size: 27 m²/291 ft²
    • Balcony/terrace
    Enter dates to see prices
    Penthouse
    Penthouse
    ...
    • Room size: 280 m²/3014 ft²
    • Ocean view
    • 2 king beds
    Enter dates to see prices
    Serenity Room
    Serenity Room
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    • 1 double bed
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 42 m²/452 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Serenity Suite
    Serenity Suite
    ...
    • Balcony/terrace
    • Smoking allowed
    Enter dates to see prices
    Have a question for Serenity Resort & Residences Phuket?

    What people love about Serenity Resort & Residences Phuket

    • 9.2
      Exceptional

      "We stay in the pool residence and it was huge and wonderful."

      Billy

      |

      December 25, 2018

    • 8.8
      Excellent

      "Nice place, nice view, nice staff!!"

      Duangjai

      |

      April 21, 2018

    • 10.0
      Exceptional

      "I have stayed here for four years and would highly recommend Serenity it is a wonderful relaxing hotel the staff cannot do enough for you."

      PAUL

      |

      December 9, 2018

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    More about Serenity Resort & Residences Phuket

    More about Serenity Resort & Residences Phuket

    9.2
    Exceptional

    "Good relaxing peaceful getaway"

    Mabel

    |

    January 14, 2019

    An overview

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    What they offer

    9.6
    Exceptional

    "Very big living, dining and bathroom"

    Rick

    |

    September 11, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Serenity Resort & Residences Phuket from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1579)Booking.com Reviews (307)
    8.4
    /
    10
    Cleanliness8.9
    Facilities8.5
    Location7.4
    Room comfort and quality8.8
    Service8.9
    Value for money8.5
    All languages
    All guests (1579)
    All room types

    Show reviews that mention 

    Showing 1307 verified guest comments
    12345
    10.0
    Exceptional
    Edward from Australia
    Family with teens
    Penthouse
    Stayed 2 nights in April 2019

    Exceptional”

    First time at this resort. 12th time in Phuket. Penthouse was more like a home - incredibly large (including the 2 bedrooms). Excellent views that photos do not do justice. Easy access to 7-eleve, Good pool. If thinking can swim at private beach think again though. Very shallow and smelly. Restuarants were very good and priced below expectations. Breakfast was good. Overall stay and value for money I Phuket was above expectations. Thank you Serenity Resort.

    Reviewed April 29, 2019
    8.4
    Excellent
    Chetan from India
    Family with young children
    Pool Residence
    Stayed 2 nights in February 2019

    Awesome Resort. No Indian Food. Remote Location”

    This is one of the best hotel that I have ever stayed. Hotel is perfect in every aspect. Just 2 limitations in this hotel - 1. No Indian Vegetarian food available in this hotel 2. Location very far from Phuket. Apart from these 2 limitations, hotel is best. Will definitely stay here again

    Reviewed February 06, 2019
    10.0
    Exceptional
    PAUL from United Kingdom
    Business traveler
    Serenity Suite
    Stayed 1 night in December 2018

    Thank you to Urs the general manager and his wonderful team. ”

    I have stayed here for four years and would highly recommend Serenity it is a wonderful relaxing hotel the staff cannot do enough for you. The pool area is great right on the beach with a lovely relaxing bar. It is a great location to with shops and markets just across the road. Thank you again Serenity Kind regards Paul

    Reviewed December 09, 2018
    9.2
    Exceptional
    douglas from United Kingdom
    Solo traveler
    Serenity Suite
    Stayed 4 nights in April 2019

    Honestly, it surpassed my high expectations. Great suite, above average breakfast my the ocean”

    Above all else the staff could not have been more polite, courteous and helpful, a rare quality indeed.

    Reviewed May 02, 2019
    8.4
    Excellent
    Rosemarie from United States
    Couple
    Palm Cabin
    Stayed 3 nights in April 2019

    Beautiful pool but not a swimming beach! Travel to Beach 300 Baht .”

    The beach here is mud in the low tide and definitely not a swimming beach but the view is spectacular with the birds eating and the pool is beautiful with the bar close at hand. We had the cottage and it was small but well appointed and very cute, we loved it :) The staff was a mixed bag with some great and some not so great. The communication between the front desk and the bar needs work. The breakfast was good. All in all we enjoyed our stay here.

    Reviewed April 21, 2019
    8.0
    Excellent
    Chak from Hong Kong
    Couple
    Serenity Suite
    Stayed 4 nights in March 2019

    Everything is out of expectation!! Will be back for sure!!”

    There is a 7-11 across the hotel so don’t worry abt getting food. The area is quiet and really nothing (restaurant) around, but if you are looking for relaxation and enjoy the hotel more this one would be def the best choice. We booked a room with garden view, room is surprisingly specious and clean !!! There is a little kitchen in the room so you could go to the seafood market (200b for taxi to go, ask the reception for taxi service) grab some food and cook. The swimming pool is so nice with the beach view, it doesn’t look good in the morning but in the afternoon when the water get higher , the view is just perfect to stay for whole day. Highly recommend to order the lamb in the bar cos that was absolutely delicious and worth it!! There is free shuttle bus to Paton and back to the hotel , just ask the reception at one day advance. All the staffs are so nice and friendly and helpful, couldn’t ask for more !! We enjoy so much here and we def come back next time for the swimming pool beach view room !! Overall we have a very good time and very good guest experience, that what make us want to come back again ^^

    Reviewed March 14, 2019
    8.4
    Excellent
    Amanda from Thailand
    Group
    Serenity Suite
    Stayed 1 night in February 2019

    Fantastic boutique resort a little off the beaten track, with the best views in Phuket ”

    My friends and I enjoyed a fantastic stay here. Beautiful location if you don’t need to be part of the crazy tourist scene, amazing views. It’s not a swimming beach but the pool is pretty and inviting. The suite is HUGE!! Service is a little slow so that should be attended and the lunch menu needs to include some healthier salad options. The cocktails are excellent tho! Other than that it’s great!

    Reviewed February 27, 2019
    8.0
    Excellent
    Hannes from South Africa
    Couple
    Serenity Room
    Stayed 2 nights in January 2019

    Priced for a Dice”

    The accommodation was fantastic !!! The restaurant not that much. We always had to decide where to go at night as the food was to expensive and the wines as well. The breakfast was fantastic and the variety as well. When you stay at a hotel you want to "STAY" at the hotel and not spend your money somewhere else. Convenience has a price, but if you price yourself out of the market you will not sell. Fix the kitchen and prices of food and cocktails and you will see us again.

    Reviewed February 26, 2019
    8.0
    Excellent
    Cilla from Australia
    Couple
    Serenity Room
    Stayed 6 nights in April 2018

    Relaxed and Friendly”

    We loved the pool and the live music by Edwin, who creates such a fun relaxed atmosphere. The staff are all very friendly and helpful. We really enjoyed our stay here, and think it was in the best part of Phuket away from the main tourist traps.

    Reviewed November 15, 2018
    8.4
    Excellent
    ANDRE from Singapore
    Couple
    Pool Suite - Sea View
    Stayed 1 night in November 2018

    Serenity in Phuket”

    Located in Rawai, you’ll be away from all the buzz of Phuket. We stayed in H20 penthouse suite that came with a private pool and a private deck located on the roof. Perfect sunrise view at 6am in the morning. However the filtration of the pool is questionable hence we didn’t not take a dip. Breakfast is ample for non fussy eaters.

    Reviewed November 14, 2018
    9.6
    Exceptional
    Sultan from United States
    Solo traveler
    Deluxe Room
    Stayed 4 nights in August 2018

    Great View!”

    The hotel itself is fantastic. The rooms are clean. The views of the beach are great. The pool is nice. The Massaman Curry at their restaurant is fantassstic! The only drawback of this hotel is that if you want to go anywhere then you will need a taxi or scooter or bicycle. Other than that it was great!

    Reviewed August 13, 2018
    10.0
    Exceptional
    Hailun from Canada
    Family with teens
    Penthouse
    Stayed 2 nights in May 2019

    Excellent Experience”

    Stayed in Serenity with my parents, everything was awesome! Passionate staff with incredible sea view from our suite!

    Reviewed May 12, 2019
    6.0
    Galina from Thailand
    Family with young children
    Serenity Suite
    Stayed 6 nights in February 2019

    Spacious but dated rooms”

    overall this property is an ok option to stay because it provide lots of space in the rooms. the only thing that is missing for this type of accommodation is a washing machine in the room. The kitchen design is great, however is poorly equipped. if you are planning to stay long and do some cooking you will most likely struggle.

    Reviewed February 20, 2019
    5.6
    Eyal from Thailand
    Family with young children
    Deluxe Room
    Stayed 3 nights in February 2019

    Noisy and bad location ”

    Location - The hotel is located far from all the actions which then you need to drive at least an hour to any place. Room - the room is big but poorly designed. The size of the bathroom is almost the same as the bedroom, which makes the bedroom small. We were put in a room facing the road. At 6 AM we woke up from the noise the staff were making outside the room, right on the road. Cleanliness - the room was clean and had all what we needed Facilities - we only used the swimming pool, kind of small and very basic Food - breakfast is good Staff - nice and spoke decent English. Were happy to help.

    Reviewed February 20, 2019
    9.6
    Exceptional
    Harpreet
    Family with young children
    Pool Suite - Sea View
    Stayed 4 nights in February 2019

    Amazing Resort(H20 suite)”

    Our stay at Serenity was amazing . I booked H20 suite for my family(me , my wife and kid) . View was really beautiful and you cannot take ur eyes off it. We have a private pool with a view of sea and mountains. Hotel staff was also nice and always smiling . The only problem we faced was our flight was not until 9PM and our checkout was at 12noon so requested the staff to extend my stay in that room but they said that all the H20 suite are booked even though I was ready to pay for it . then after my repeated reauest they moved us to a standard room which wasn't good as compared to H20 suite . When I checked on their website I can clearly see 1 H20 suite avaliable . I wasnt sure why the hotel staff didnt gave me that . Apart from that Everything else was out of this world . I had an amazing stay at Serenity . Also keep in mind it will take atleast 1hr:30min to reach there from airport .

    Reviewed February 18, 2019
    5.6
    Chi from Hong Kong
    Couple
    Serenity Suite
    Stayed 3 nights in January 2019

    Environment is good. Breakfast selection not a lot and tases not that good.”

    Overall is okay because the environment is quite nice, although we noticed there are tons of tiny insects in the washroom and they even crawled into our toiletry stuff. Service is bad, especially the housekeeping, e.g the bedsheet is not clean and when I asked them to change they didn’t change. No toothbrush and toothpaste provided, when asked to provide, there was never a response so we didn’t bother to ask again and again and just bought from 7-11. On check out day, so many housekeeping and front desk staffs ring the door bell and asked to check this and check that with not polite manner. It’s quite annoying because it was not yet the time to check out and we were busy packing our stuff to check out and catch the flight. And during our stay we noticed all staffs have no smile.

    Reviewed January 26, 2019
    9.6
    Exceptional
    Monica from United States
    Family with young children
    Penthouse
    Stayed 3 nights in January 2019

    Amazing property!! Book it! ”

    Last minute we saw that the penthouse was available and booked they upgraded us to 801 and it was by far the best! Every part of this facility is amazing, trust me with 2 kids and traveling to Thailand from US 4 times this is one of the absolute best stays we have ever had! Mariam the guest service rep was so helpful as was the entire staff!

    Reviewed January 10, 2019
    8.8
    Excellent
    Aviv from Singapore
    Family with young children
    Penthouse
    Stayed 7 nights in December 2018

    Lovely resort near Rawai Beach”

    Serenity is a smaller resort with full amenities. We spent a full week there during the xmas holiday. The rooms are spacious and clean, with everything functioning at 100%. The facilities are nice - swimming pool has a childrens area, a deeper adult zone, and even a jacuzzi area. The food at the resort is quite good, especially the Thai selections. The staff are very friendly and helpful - it is a marked difference from other resorts and so worth mentioning. Its tough for me to give a score on the value for money as we were there during the "high season": where resorts raise their rates 2-3x the norm -this is not just here but throughout Phuket as demand is higher. I would say this is a 4 star resort - don't expect 5 stars - but quite nice and I would not hesitate to stay here again.

    Reviewed December 28, 2018
    9.2
    Exceptional
    Billy from Hong Kong
    Family with teens
    Pool Residence
    Stayed 2 nights in December 2018

    Very nice place to hide away from the crowd”

    We stay in the pool residence and it was huge and wonderful. There is no compliant on anything related to the villa. The private pool is big enough for two children to spend the whole day. Within 5 seconds we can also reach the common pool which is also nice. Breakfast doesn’t have lots of choices but is sufficient and satisfactory from a villa standard. Massage is nice and not expensive. Kayak is for free and not too many people use it. The only problem is the beach as the water is generally muddy. So long as you don’t expect to swim there this is a highly recommended place to stay away from the crowd for a few days

    Reviewed December 25, 2018
    8.4
    Excellent
    mohamed from Australia
    Family with teens
    Grand Sea View
    Stayed 7 nights in December 2018

    Absolute serenity”

    Highly recommended. staff are friendly. we were in Grand sea view suite, Spacious clean room, very nice view and bed was very comfortable . My regards to the manager Urs and staff for doing such an excellent job. we will definitely come back. Mohamed , Douaa and family- Melbourne Australia

    Reviewed December 17, 2018
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