See all 1,516 properties in Hanoi.

Serenity Villa Hotel Hanoi

Have a question for Serenity Villa Hotel Hanoi?
Excellent8.8
Based on 96 reviews
Serenity Villa Hotel Hanoi
See more photos
Interior view
See more photos
Bathroom
See more photos
Entrance
See more photos
Entrance
See more photos
9.0 Excellent location
See map
See all 36 photos
9.0Location
  • 700 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Airport transfer

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Room choices
Junior Suite
...
  • City view
  • 28 m²
  • 1 king bed
Enter dates to see prices
Deluxe Double or Twin
...
  • City view
  • 18 m²
  • 1 king bed
Enter dates to see prices
Family Suite
...
  • City view
  • 28 m²
  • 1 single bed and 1 double b...
Enter dates to see prices
Executive King Suite
...
  • City view
  • 30 m²
  • 1 king bed
Enter dates to see prices
Deluxe Double Or Twin City View
...
  • City view
  • 22 m²
  • 1 king bed
Enter dates to see prices
Have a question for Serenity Villa Hotel Hanoi?

Nearest essentials

Airports
  • 4.2 kilometers to
  • Gia Lam Airport (VGL)
  • 21 kilometers to
  • Noi Bai International Airport (HAN)
Public transportation
  • 700 meters to
  • Le Duan Railway Station
  • 900 meters to
  • Hanoi Railway Station
Hospital or clinic
  • 250 meters to
  • Benh Vien Phu San Ha Noi
Pharmacy
  • 250 meters to
  • Quan Hoan Kiem Pharmacy
Convenience store
  • 500 meters to
  • Circle K
Cash withdrawal
  • 450 meters to
  • ATM

More about

An overview

Show more

What they offer

Show less

Guest policies

Show more

Some helpful facts

Show more

Verified guest reviews

Agoda Reviews (96)
Booking.com Reviews (1053)

4.9

Filter by guest type:
  • Cleanliness 8.9
  • Facilities 7.8
  • Location 9.0
  • Room comfort and quality 9.0
  • Service 9.3
  • Value for money 8.9
  • Cleanliness 8.2
  • Facilities 8.0
  • Location 8.4
  • Room comfort and quality 6.0
  • Service 8.8
  • Value for money 8.2
  • Cleanliness 9.0
  • Facilities 8.2
  • Location 9.1
  • Room comfort and quality 9.3
  • Service 9.3
  • Value for money 9.1
  • Cleanliness 8.9
  • Facilities 7.3
  • Location 9.0
  • Room comfort and quality 8.5
  • Service 9.4
  • Value for money 8.8
Excellent
  • Cleanliness 9.0
  • Facilities 7.7
  • Location 9.0
  • Room comfort and quality 9.0
  • Service 9.5
  • Value for money 9.5
Excellent
  • Cleanliness 9.0
  • Facilities 7.5
  • Location 9.5
  • Service 8.5
  • Value for money 9.0
Excellent
  • Cleanliness 8.6
  • Facilities 7.6
  • Location 9.1
  • Room comfort and quality 10.0
  • Service 9.1
  • Value for money 8.9
Provided by verified guests of Agoda
Filter guest comments by:

Language
  • English
  • 한국어
  • Deutsch
  • 日本語
  • Français
  • 简体中文
  • Tiếng Việt
  • Español
  • Italiano
  • ภาษาไทย
  • 繁體中文 (香港)
more less

Room type
  • Deluxe Double or Twin
  • Deluxe Double Or Twin City View
  • Junior Suite
  • Family Suite

Sort by
Showing 84 verified guest comments
  • clear all

6.8
Chana from Vietnam
Couple
Deluxe Double or Twin
Stayed 1 night in August 2017
Hotel not really good ”
They were fully booked but they did not inform with guest or the other partners (online booking website). And then when we came, they decided to move us to another hotel far to the old quarter (at Chau Long street). This another hotel was new, but it had some smelly and very noisy (because the Housekeeper brought their children to work).
Reviewed August 20, 2017
Did you find this review helpful? |
8.0
Hoang from Vietnam
Solo traveler
Deluxe Double or Twin
Stayed 1 night in February 2017
good location”
good location, good staff, the rooms are clean
Reviewed July 10, 2017
Did you find this review helpful? |
9.6
Hope from United Kingdom
Couple
Deluxe Double or Twin
Stayed 2 nights in April 2017
Amazing hotel ”
The staff make this place, they're so attentive and helpful, we got a little map and shown ideas of places to go on arrival. We were very lucky and got ungraded to a suite which was beautiful and spacious - The bed was so cosy and wifi worked really well. Breakfast was a small buffet with an option to have something cooked from a menu. We would 100% reccomend and stay here again.
Reviewed April 24, 2017
Did you find this review helpful? |
4.8
Nick from United Kingdom
Group
Deluxe Double or Twin
Stayed 4 nights in February 2017
Worse than last time”
This hotel is quiet, but it's got worse since the last time I stayed (a year ago). The wifi is patchy, the staff are different (esp. at breakfast, where they seemed more concerned with having a conversation than actually doing their job and helping guests), and everything feels a little tired. It is in a good(ish) location, but there are other hotels in the vicinity that I'll be staying at when I'm back in Hanoi (better value for money).
Reviewed March 15, 2017
Did you find this review helpful? |
6.8
chun from Taiwan
Solo traveler
Deluxe Double or Twin
Stayed 1 night in February 2017
Comfortable”
Good
Reviewed February 03, 2017
Did you find this review helpful? |
6.8
from South Korea
Couple
Deluxe Double or Twin
Stayed 1 night in January 2017
Dark room”
Too dark so cant reading a book
Reviewed January 27, 2017
Did you find this review helpful? |
7.6
Carrie from United States
Couple
Junior Suite
Stayed 2 nights in January 2017
Good Hotel in Old Quarter”
My husband and I typically stay at luxury properties, but decided that's not how we wanted to experience Asia this time. This hotel is right in the center of Old Quarter (absolute madness), but down a slightly more quiet side alley. I wouldn't say there's anything particularly fancy about the property, but it serves its purpose, and the staff was fabulous! Friendly, accommodating, etc. Breakfast was great as well, ask for a menu as there are made to order options in addition to the buffet (I had pho every morning and my husband had eggs). Overall I'd recommend.
Reviewed January 21, 2017
Did you find this review helpful? |
8.0
Shardul from United States
Family with young children
Deluxe Double or Twin
Stayed 7 nights in December 2016
Great location”
The two biggest strengths of this hotel are the location and the staff, particularly the lady (manager?) at the front desk - who sets a very high bar for customer service. We loved being able to walk through the Old Quarter from here. The hotel is very conveniently located from some great street-food places in Hanoi.
Reviewed January 08, 2017
Did you find this review helpful? |
10.0
Brandon from United States
Solo traveler
Deluxe Double or Twin
Stayed 1 night in December 2016
Great experience”
The hotel is very quiet, on the end of a sort of alleyway. Very beautiful though and just a couple minute walk to the main road where my taxi dropped and picked me up at. The staff was very welcoming and spoke great English. The room was just as nice as the photos and the view from my window on the 8th floor was really nice. Hot water in the very clean bathroom and quiet AC. Really no complaints at all. I didn't try room service but the breakfast was pretty good. I highly recommend this hotel and will come here again with family in the future.
Reviewed December 25, 2016
Did you find this review helpful? |
8.0
Caitlyn from Australia
Couple
Deluxe Double or Twin
Stayed 3 nights in November 2016
Nice couple of days”
we had a rough start here. arrived after a 3 day cruise of Halong bay very tired and ready to check in. arrived at hotel and the lovely lady at reception sat us down and chatted for around half an hour about what to do and where to go etc, only to be told after that the room we had booked and paid for was unavailable due to plumbing issues (6 rooms affected) and they offered to relocate us to another hotel. this had happened to us with a different hotel a week before and the "better hotel" we were relocated to was bad, so at hearing this we were quite unhappy as we were very tired and had a bad experience. we picked this hotel for its location (right on backpacker alley and in the middle of old quarter) and did not want to be relocated. we asked if they had any other rooms available and we were happy to pay more, we just wanted go stay there. after ten minutes of convincing they allowed us to stay in a family room at no extra charge, which we appreciate, but the fact this option was not offered earlier and was a struggle to achieve, is really the only negative. the room was clean and very well furnished. beds comfy and clean, TV and aircon work well. hot water is very good and staff are lovely and happy to help. we also used the private car service to the airport for $15usd which was a nice change from erratic taxi drivers. overall a nice stay but some issues at the start
Reviewed November 22, 2016
Did you find this review helpful? |

Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Explore
  • Eat
  • Shop
  • Play
×
Serenity Villa Hotel Hanoi
|Excellent 8.8

1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program:
Prev
September 2017
MoTuWeThFrSaSu
    123
45678910
11121314151617
18192021222324
252627282930 
Next
October 2017
MoTuWeThFrSaSu
      1
2345678
9101112131415
16171819202122
23242526272829
3031