Serenotel Pattaya
Serenotel Pattaya
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Standard - Bed Serenotel Pattaya
Standard - Bed
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Lobby Serenotel Pattaya
Lobby
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Interior view Serenotel Pattaya
Interior view
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Interior view Serenotel Pattaya
Interior view
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Excellent
Location
8.6
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Serenotel Pattaya

Excellent location
Stay in the heart of Pattaya
Have a question for Serenotel Pattaya?
Very good
From 1563 reviewsSee what guests said
7.6
  • Airport transfer

  • 30 meters to the beach

  • Currency exchange

  • Heart of the city

Room choices
Don't miss out!6 travelers have booked today.
Deluxe Side Seaview with Balcony
Deluxe Side Seaview with Balcony
...
  • Sea view
  • 25 m²/269 ft²
  • 1 king bed
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Superior With Balcony
Superior With Balcony
...
  • 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Family Connecting Room
Family Connecting Room
...
  • 50 m²/538 ft²
  • Non-smoking
  • 2 single beds and 1 king be...
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Standard Sea View
Standard Sea View
...
  • Partial sea view
  • 13 m²/140 ft²
  • 1 king bed
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Standard
Standard
...
  • 13 m²/140 ft²
  • Non-smoking
  • 1 double bed
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Deluxe Sea View
Deluxe Sea View
...
  • Sea view
  • 25 m²/269 ft²
  • 1 super king bed
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Standard
Standard
...
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    Family Room
    Family Room
    ...
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      Family Room Shared Bed
      Family Room Shared Bed
      ...
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        Family Double or Twin Room
        Family Double or Twin Room
        ...
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          More about Serenotel Pattaya

          More about Serenotel Pattaya

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          Thai cuisine
          Thai cuisine
          Chokdee Sukhumvit Pattaya
          80 mThai
          Dang-Dum Restaurant
          520 mThai
          Happy Home Thai Restaurant
          560 mThai
          European cuisine
          European cuisine
          Le Petrus Pattaya
          390 mEuropean, French, Swiss
          Sunset Lounge
          480 mEuropean, International
          Karaoke LIVE
          490 mEuropean, Indian, Russian
          Asian cuisine
          Asian cuisine
          Le Saigon Bayview
          90 mAsian, International, Thai
          Flare
          210 mAsian, International, Thai
          Drift
          210 mAsian, Thai

          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (1563)Booking.com Reviews (456)
          7.6
          Very good
          Cleanliness8.0
          Facilities6.9
          Location8.6
          Room comfort and quality7.0
          Service7.6
          Value for money7.1
          Provided by verified guests of Agoda
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          Room type
          Deluxe Side Seaview with Balcony
          Superior With Balcony
          Standard
          Family Connecting Room
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          Showing 1044 verified guest comments
          12345
          4.8
          MURTAZA from Pakistan
          Couple
          Standard
          Stayed 1 night in July 2018
          Room is too small ”
          price is expensive
          Reviewed July 16, 2018
          6.4
          Good
          JINNA from Thailand
          Couple
          Standard
          Stayed 1 night in February 2018
          Fair for just sleep”
          If you need to just only sleep please select this place
          Reviewed July 10, 2018
          8.0
          Excellent
          Loo from Malaysia
          Couple
          Stayed 3 nights in June 2018
          Very good”
          Staff service so bad
          Reviewed June 19, 2018
          7.2
          Very good
          Md from Bangladesh
          Family with teens
          Standard
          Stayed 2 nights in April 2018
          Really small rooms”
          Initially booked their standard room; extremely dingy, the sink was outside the bathroom. You can't take a shower without wetting the whole bathroom. So we changed our room but we had to pay a premium for upgrade. Their breakfast is really basic, nothing interesting. Not value for money,.
          Reviewed June 18, 2018
          8.0
          Excellent
          RATTINAN from Thailand
          Couple
          Standard
          Stayed 1 night in May 2018
          ห้องคับแคบไม่มีระเบียง”
          ห้องคับแคบไปหน่อย แต่ก็จัดได้ดีกับขนาดห้อง ซึ่งยังขาดระเบียงที่จะเดินไปสูดอากาศ หรือชมวิวด้านนอก
          Reviewed June 18, 2018
          7.6
          Very good
          WAH from Singapore
          Family with young children
          Standard Sea View
          Stayed 1 night in June 2018
          satisfactory stay”
          though location was good, room was very small. some items such as the kettle had to be requested for..no doubt it was indicated in the hotel room.
          Reviewed June 14, 2018
          6.0
          Saranya from Thailand
          Couple
          Standard
          Stayed 1 night in June 2018
          ไม่มีมารยาท”
          ตอนเช้าพนักงานแม่บ้านตะโกนคุยกันหัวเราะให้วุ่น ไม่มีมารยาท เสียงวอดังแต่เช้าและทั้งเช้า อยากนอนตื่นสายแต่ตื่นตั้งแต่6โมงและไม่ได้นอนอีกเลย รบกวนอบรมพนักงานแม่บ้านให้มีมารยาทด้วยค่ะ
          Reviewed June 11, 2018
          4.0
          Wing from Singapore
          Family with young children
          Standard
          Stayed 1 night in June 2018
          Poor hotel ”
          The room is totally different from the photo. Room and toilet is very small, don’t even have space to walk. Bed has sound when turn my body. Counter staffs not helpful. I can book a better hotel with this price. Not recommended.
          Reviewed June 07, 2018
          4.0
          Chung from Hong Kong
          Business traveler
          Standard
          Stayed 1 night in May 2018
          I was treated !!!”
          I booked a sea-view room but finally just a bad view room !! It must be Agoda' s poblem that it shows in the web-site booking with sea-view , but never show the actual room photos that I booked !!! I won't use Agoda as a media for hotel room booking anymore !
          Reviewed June 01, 2018
          6.4
          Good
          Santhosh from Thailand
          Solo traveler
          Standard
          Stayed 1 night in May 2018
          Average ”
          hotel is good but staff at reception is worst. there have many restrictions some where feel that i came to enjoy my travel or jail. Location is good and good Sky Top bar and bistro. I booked standard room but it was very small. no space and very small bed.
          Reviewed May 31, 2018
          3.6
          Syed from Australia
          Solo traveler
          Standard
          Stayed 6 nights in May 2018
          Disgusting place to stay people smoke inside the building . ”
          worst place i ever stay in my 15 years traveling rooms are extremely small , there is no space for shower that’s why u have to sit top of toilet to take shower . Reciptionist are very rude i request them to chang the room if possible but they start arguing me like i am stupid . Plz do ur self a faber do not stay this place and breakfast is so disgusting i wouldn’t feed it to my Dog . You can get way better Hotel with less money .Oh one more thing they don’t provide any complementory toothpest , tea or coffe
          Reviewed May 29, 2018
          8.4
          Excellent
          Ong from Malaysia
          Group
          Standard
          Stayed 3 nights in April 2018
          best hotel ever”
          good location
          Reviewed May 28, 2018
          2.0
          Lee from Malaysia
          Group
          Standard
          Stayed 1 night in May 2018
          Serenotel charged me twice my credit card, reported but no response ”
          Serenotel charged me twice my credit card, reported but no response
          Reviewed May 07, 2018
          3.2
          Adrian from Thailand
          Couple
          Standard
          Stayed 2 nights in April 2018
          Very Bad Value”
          The rate included breakfast but receipt excluded it so had problem paid extra The room was the smelliest size ever stayed at 9inches walking space around bed Awfully badly designed Water when raining all down the walls even in the electric sockets Safety dangerous Section A And B bot clear what you are booking do not rebook
          Reviewed May 01, 2018
          7.2
          Very good
          Stefan from Germany
          Couple
          Standard
          Stayed 2 nights in April 2018
          Pool was closed without notification”
          The hotel is OK, rooms are very small (but this was advised at the website). However, Pool was closed without reason. Afterwards we was informed because it was Songkran day and they don't want any dirt in the pool. Even with pool open there are better options for same value of money nearby.
          Reviewed April 24, 2018
          10.0
          Exceptional
          Damien from Australia
          Solo traveler
          Standard
          Stayed 8 nights in April 2018
          Good hotel”
          Room is spacious and very clean. Staff are very helpful and polite. Great views from the rooftop pool.
          Reviewed April 24, 2018
          6.0
          mayank from India
          Family with young children
          Standard
          Stayed 2 nights in April 2018
          Neutral view”
          - Just entered for check in and see bell boy seated on a guest chair in reception area looks very rude and yes during my two days stay he is always be seated in the guest chair. - Requested 2 adjacent rooms and already mentioned we have a child during booking and all the rooms on the same floor are vacant still they gave the smallest room and during the check-in bell boy tell me this is your small standard room:). Anyways if I got a better available room then the facility is Satisfactory and can be booked. More thing to mention during check out time receptionist explaining for some bachelor's who are doing check in at that time that if they bring girls then they have to pay 500 extra and this does not seem right for bachelors :).
          Reviewed April 24, 2018
          3.2
          Ahmed from Pakistan
          Couple
          Standard
          Stayed 2 nights in April 2018
          Extream pathetic hotel”
          They extreamly discourage people who booked from agoda, and give u the wrost possible room, and when ask for room change they replied you booked standard room (belive it you wont be able stand or small trolly beg space in room just a small bed 13 inch, leg space like aircraft aisel,toilet are extream small you cant even take bath if you want you will have to sit on toilet seat )which they said double to or pay extra 400 bhat per day to get a normal room the so this is the one had a bad expeirence. And more important if you asked for spoon or plate they reply plz come down stairs or go up to resturent and take it. Rooms have no ventilation Last but not the least i will never recomend this hotel to any one in life ever.
          Reviewed April 19, 2018
          7.6
          Very good
          Murray from Thailand
          Couple
          Standard
          Stayed 2 nights in April 2018
          With qualifications, a good hotel. Room size is an issue to be clear about”
          The standard room offered is 13 square meters. 144 square feet is just less than 12 feet by 12 feet including the bathroom. That is too small for us and the photos seemed to confuse. They looked bigger. These "standard" rooms were in Tower B and for a 900 baht upgrade we moved to Tower A with 25 sq m "Superior" rooms It was still not expensive even with the upgrade but there was barely any room to put even one suitcase on the floor in the small rooms. My wife is not claustrophobic but she could not stay in the original room. I did not like it but on my own would have managed, but as a couple, no way for us. The upgraded room was fine but only one of the 3 water outlets in the bathroom could produce hot water, the main shower rose. The hand/hair shower and hand basin could only produce cold water in our "Superior" grade room. Pool on the 9th floor was small but nice. Hotel location is fantastic. Breakfast is nice but the menu system is unusual in our experience.
          Reviewed April 17, 2018
          9.6
          Exceptional
          Robert from Thailand
          Solo traveler
          Standard Sea View
          Stayed 1 night in April 2018
          Beach view room”
          Got the small beach view room. Only problem was the narrow walkway around the bed. My feet are big and bumped my leg on the corner of the bed, which cut myself. The corner is not rounded. Otherwise very nice facility and great staff and location.
          Reviewed April 15, 2018
          12345
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