Please note that children under the age of 12 may be accompanied in the Deluxe Lake View Room, Cempaka Sari Suite, Lavender Room or Garden Villa, which can accommodate up to 2 Adults & 2 Children.
Please be advised that the resort does not sell any alcoholic beverages and cigarettes. All alcoholic beverages and non-halal food are strictly prohibited from entering the premises.
The property requires a refundable security deposit of 100 MYR upon check-in.
Camping, fishing, cooking and BBQ are strictly not allowed in room or the resort’s compound.
Normal reception hours are from 8:00 AM – 9:00 PM daily. Main entrance gate at the resort will be close at 11:00 PM and opens at 7:00 AM. If you wish to check-out before 8:00 AM or check-in late after 11:00 PM, please advise the property in advance.
Resort's main entrance gate will be closed temporary for housekeeping and general cleaning from 12:30 PM till 2:30 PM.
All miscellaneous transactions or payments will be paid in cash at the resort as the property does not have any credit card facility.
Check-in or check-out outside the mentioned hours may be subject to an additional charge.
When booking more than 5 rooms, different policies and additional supplements may apply.