Seri Pengantin Resort

Lot 686, Kg. Sum-Sum Hilir, Janda Baik, Bentong, Malaysia, 28750 - See map
3-star Resort
5.3
Review score
/10
(515 reviews)See what guests said
Housekeeping2
Swimming Pool1
Children's activities1
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Seri Pengantin Resort

"Everything was okay, all good."

MOHAMAD - February 7, 2019

Specialty Room - Lavender Seri Pengantin Resort
Lobby Seri Pengantin Resort
Lobby Seri Pengantin Resort
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Wellness activities
Spa & Beauty

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Property highlightsRead all 515 reviews

Good point, staffs were polite and friendly, natural environment (with lotsa crickets' melody at night), clean air, fridge working, bed ok.

Siew V. | June 7, 2019

this hotel was the best located for the purpose of my stay ( actionasia event malaysia 50 race) Then i decided to give it a try.

Nicolas | November 20, 2017

The staff did more than what I expected!

Siti A. | September 14, 2018

Only good thing was the helpful staff.

Grace F. | March 24, 2019

Suitable for a quick weekend retreat.

Zaahira A. | July 25, 2018

Toilet and shower were really clean.

Nicolas | November 20, 2017

  • Airport transfer

  • Garden

  • Smoking area

  • Convenience store

  • Room service

Your dates are popular among travelersUsers are booking a place in Bentong every 10 minutes on Agoda.com
Value for money5.0
Distance to city center45 km.Km
Location rating5.9

Rooms available at Seri Pengantin Resort

Specialty Room - Cempaka Sari
Specialty Room - Cempaka Sari
...
  • Lake view
  • Balcony/terrace
  • 2 double beds
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Garden Villa
Garden Villa
...
  • Pool view
  • Balcony/terrace
  • 2 double beds
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Economy Twin Room
Economy Twin Room
...
  • Room size: 10 m²/108 ft²
  • Balcony/terrace
  • 2 single beds
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Specialty Room - Mayang Melati
Specialty Room - Mayang Melati
...
  • Garden view
  • Balcony/terrace
  • 1 queen bed
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Deluxe Air Conditioning Room
Deluxe Air Conditioning Room
...
  • Lake view
  • Balcony/terrace
  • 2 double beds
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Budget Twin Room
Budget Twin Room
...
  • Room size: 10 m²/108 ft²
  • Balcony/terrace
  • 2 single beds
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Economy Air Conditioning Room
Economy Air Conditioning Room
...
  • Garden view
  • Balcony/terrace
  • 2 single beds
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Specialty Room - Lavender
Specialty Room - Lavender
...
  • Room size: 10 m²/108 ft²
  • Garden view
  • 4 double beds
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economy fan room
economy fan room
...
  • Garden view
  • Balcony/terrace
  • 2 single beds
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Standard Twin Room with Garden View
Standard Twin Room with Garden View
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
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Frequently asked questions

What time is check-in and check-out at Seri Pengantin Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to Seri Pengantin Resort?

Seri Pengantin Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 240 MYR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Seri Pengantin Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Bentong with private transportation, the resort can arrange taxi service.

What is the smoking policy at Seri Pengantin Resort?

Seri Pengantin Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about Seri Pengantin Resort

  • 7.6
    Very good

    "Hotel well maintained."

    Zaahira A.

    |

    July 25, 2018

  • 10.0
    Exceptional

    "Check in was smooth."

    Nicolas

    |

    November 20, 2017

  • 10.0
    Exceptional

    "Booking was smooth."

    Nicolas

    |

    November 20, 2017

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Overall rating:
5.3
Review score
515 reviews
Cleanliness
5.4
Facilities
5.0
Location
5.9
Read all reviews >
What travelers say they love:
The room was very clean.
Nicolas from France
Solo traveler
More about Seri Pengantin Resort

More about Seri Pengantin Resort

Perfectly located in a quaint and serene setting, this property is a perfect base for all types of travelers who wish to have a great escape from the bustling city lives. You will get an opportunity to stay in the typical Malaysian-styled rooms and suites which are surrounded by beautiful tropical gardens, stone statue fountains, waterfalls, fish ponds, and the beautiful verandas. To relax, dip in the large swimming, retreat at the Di Hilir Brasserie, or enjoy the traditional massage. The nearby attractions include Pulau Santap, Ulu Tampit Waterfall, Mount Nuang, The Aborigines Museum, Lentang Forest Recreational Park, and Elephant Conservation Center. Whether you’re holding a private business meeting or planning a romantic getaway, Seri Pengantin Resort is definitely the right choice for you.

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Most talked about facilities

Swimming Pool
31 mentions
Breakfast
17 mentions
Food & Dining
11 mentions
View
4 mentions

What they offer

8.4
Excellent

"Very nice place to stay."

Nazira

|

July 13, 2018

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Food and dining

Breakfast options

Asian
Continental
Halal

Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Seri Pengantin Resort from real guests

Overall rating
5.3
Review score
From 515 reviews
Provided by verified guests of
Agoda Reviews (465)Booking.com Reviews (50)
Rating via Agoda5.3
/
10
Review score
Cleanliness5.4
Facilities5.0
Location5.9
Room comfort and quality5.2
Service5.5
Value for money5.0
High score for Bentong
Rating
9+ Exceptional (6)
8-9 Excellent (14)
7-8 Very Good (39)
6-7 Good (47)
<6 Below Expectation (227)
Time of the year
Mar - May (78)
Jun - Aug (78)
Sep - Nov (83)
Dec - Feb (94)
Don't miss out!Users are booking a place in Bentong every 10 minutes on Agoda.com
All guests (465)
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Showing 333 verified guest comments
12345
7.0
Very good
Muhammad from Malaysia
Family with young children
Garden Villa
Stayed 1 night in January 2013

Just above average”

Nice environment

Been there for family holiday. hotel room was cozy and clean. located 2-3km from janda baik. surrounding environment was nice and secluded from noisy town. during my stay i found that the resort vicinity was not maintain properly especially the pool, water look hazy. dont bother to call resort number because i tried plenty of time without any respond. just message the phone number provided in the web for any enquiry.

Reviewed January 16, 2013
7.6
Very good
AZARUL from Malaysia
Family with young children
Deluxe Air Conditioning Room
Stayed 1 night in September 2017

Great location but need to improve facilities. ”

The place have great location in Janda Baik. Serene and tranquil within driving distance from KL. The swimming pool uses natural water from nearby streams which is extremely refreshing. However, the place have seen its better days.

Reviewed September 11, 2017

Dear Azarul, Thank you for your feedback. We are happy you enjoyed your stay with us and have taken your comments on board. We are always looking at improving our services on board. It would be a pleasure to welcome you again and hope to see you in the future. Thank you.

Responded December 14, 2017
Seri Pengantin Resort
10.0
Exceptional
Nicolas from France
Solo traveler
economy fan room
Stayed 1 night in November 2017

Nov 2017 review ”

To be honest, after reading the reviews from internet, i hesitated to book. But this hotel was the best located for the purpose of my stay ( actionasia event malaysia 50 race) Then i decided to give it a try. Booking was smooth. I received a pdf file with all the resort's policies. no surprises regarding late checkin or anything else. Check in was smooth. eventhough the staff got very limited english skills, he was very nice, and wanted to be sure everything was clear. The room was very clean. of course, it's not the most modern compared to KL center but I feel it's still ok for such a remote location. Room got TV, fan. my room did not get AC but no surprise: i knew it. Toilet and shower were really clean. with some soap / shampoo provided. Check out was smooth. i could stay a little longer than 12 as i came back late from the race to take a shower. Overall staff was very friendly, organizing taxi back to KL for me.

Reviewed November 20, 2017

Dear Nicolas, Thank you for your feedback. We are happy you enjoyed your stay with us and have taken your comments on board. We are always looking at improving our services on board. It would be a pleasure to welcome you again and hope to see you in the future. Thank you.

Responded December 14, 2017
Seri Pengantin Resort
8.0
Excellent
Artur from Poland
Couple
Stayed 1 night in February 2011

Romantic destination”

location, privacy, river, 7 ft. deep swimming pool, huge beds with

The rooms are very small, but romantic. Equipped with the quality wooden traditionally carved furniture. Nice and clean bathroom with the bath tub and hot water. Quality and clean towels. The staff is invisible, you feel as if there is nobody around but you. The balcony is on the ground level and faces the beautiful tropical garden with the fish pond. The pool is pretty big, and 7 feet deep. A hundred meters of walk, and you'll find yourself by the cold jungle river with a series of tiny waterfalls. TV is bad and without satellite programs, so don't go there to watch TV. The place is perfect for the wild couples who love their privacy and comfort.

Reviewed February 27, 2011
6.3
Good
ibrahim from Lebanon
Couple
Economy Air Conditioning Room
Stayed 1 night in August 2011

nice area, amazing service”

swimming pool so nice, i like it

hi, i enjoyed my stay in that hotel. it was my 1st visit in janda baik,, and i think this hotel is 1 of the best in that area, u know why? because the service is nice, ppl there are frendlyy and the assets of the hotel well maintained.. in fact i got a very nice deal with agoda 4 that hotel.. and i enjoy swimming in the hotel swimming pool.. add that the weather there like a cameron highland or genting,, you just go and try it then u know what iam talking about

Reviewed October 30, 2011
8.3
Excellent
hamidah from Malaysia
Group
Deluxe Air Conditioning Room
Stayed 1 night in November 2012

Beautiful place, also relaxed and cool ”

Nice view with lake and a lot fish inside

This is my first time holiday at widow good to look and feel natural beauty and serenity are in the forest, a very interesting experience for a quiet and calm from the busy city and can calm the mind and stress from work. a very cold night with a sound of crickets feels like being at hometown page, for those who do not have a village, can expect to find there own beauty, greenery and serenity are at hometown, the resort also has a river clean, clear water and beautiful surroundings . noise of rushing water is very calm and cool hearts and minds. also have pool with very cool water because their using natural water from groundwater without chlorine. Overall I am very satisfied with this resort and nice holiday at good widow

Reviewed November 07, 2012
5.7
Jason from Malaysia
Couple
Stayed 1 night in July 2012

Lovely hotel”

Its really

Seri Pengantin Resort is an intimate hideaway where you will indulge and rejuvenate your soul in cooling mountain atmosphere.

Reviewed August 20, 2012
7.7
Very good
Azrizan from Malaysia
Family with young children
Deluxe Air Conditioning Room
Stayed 1 night in December 2013

Sorrounded by natures...”

Large room, nice garden, natural water pool

Family with 3 young kids. A resort in a green garden full of variety of flowers. Large room with 2 double beds. It is not lake view but only pond view. A lot of fishes in the pond. All rooms have a balcony above the pond. Bathroom old designed and need to replace the water heater and to repair all the wirings. The swimming pool filled with natural water from a river nearby. If you are not so adventures, you will be scared of the quiteness and the garden sorrounding the resort.

Reviewed January 23, 2014
4.0
Asziah from Singapore
Family with young children
Specialty Room - Lavender
Stayed 2 nights in December 2012

What you see(pics) is not what you will really get”

By a tiny river.

It is different from the pictures that we see. There are too many ferns/plants unkempt/untrimmed that we brushed (and hi-5) to almost all the plants/ferns that lined the passage way to our room. The swimming pool was deep, 7-8ft on one end and 5-6ft on the other. There was a baby pool as well. The water was green in colour. The staff was nice and polite but obviously understaffed. Most probably because of the holidays season. One thing that was weird and inconvenient was, they locked the gates to the resort from around 1 to 3 pm so that they could do housekeeping. We were coming back from lunch at around 2pm so we were told to come back later. Since we were returning from Janda Baik village, we decided to take a look at the rest stop at Perhentian Genting and Janda Baik. So far so good until we returned to the hotel thinking that they would have finished with our rooms as we were locked out before that. Well they did not. The room was not made up. They came much later in the evening to do it. If they had informed us earlier about the lock up, maybe we could have managed our time better. And since they didn't they should have come up with a better reason than that.

Reviewed December 29, 2012
7.3
Very good
Muhammad from Malaysia
Family with young children
Deluxe Air Conditioning Room
Stayed 1 night in April 2012

Lovely place with nice view”

Sceneries, Garden type resort

The stay at the resort was extremely good. We were the only guest staying at the resort despite all of the good comments/remarks. Quite shock about that. There's garden with the river and small lakes near to our room. My kids were so excited when then can easily see the fishes from our balcony. The best part of being the only guest staying there was that we have the luxury to fully utilize the pool! The bad part of it is that is quite hard to get foods. The nearest small restaurant will be around 5 km from the resort. It will be really scary especially during the night.

Reviewed May 07, 2012
8.4
Excellent
Norhuda from Malaysia
Family with teens
Deluxe Air Conditioning Room
Stayed 1 night in January 2018

good surrounding”

very good surrounding,quiet,and cold, but before reach the resort make sure buy some food stock because at the resort lack of food and quite expensive if you buy at the reception.

Reviewed January 15, 2018
4.3
larry from Malaysia
Family with young children
Deluxe Air Conditioning Room
Stayed 1 night in August 2013

Nothing extraordinary”

fresh air, village life

i went with my two nieces. There was an old water heater in the room but the water that came out wasnt hot nor warm. The person-in-charge of the resort informed us that the water source of Janda Baik is very cold hence the heater is capable enough to heat up the water that rapidly. besides that, there was no air-cond remote controller for us as the staff claimed that it is the resort's policy to prevent children (guests) from throwing the remote control into the lake in front of the room. There was nothing much for the children to play and the usability of the swimming pool is subjective. There was not internet service, not even TELEPHONE service in the resort. If you do not mind all stated above, it might be a good place for you.

Reviewed August 12, 2013
8.0
Excellent
suzilawati from Malaysia
Family with young children
Economy Air Conditioning Room
Stayed 1 night in October 2017

BEST RESORT ”

This resort suitable for family because have pool for kids n adult ,nice river , space for barburque , traditional spa . it a quiet place. standard room is bit small for family...pick a family room much better . All staf very friendly. suitable for famly day..

Reviewed November 29, 2017

Dear Suzilawati, Thank you for taking the time to share your wonderful review and we are delighted that you and your family have enjoyed such a great stay. We will certainly share all of your wonderful feedback with our team and we are all looking forward to welcome you back in future!

Responded December 14, 2017
Seri Pengantin Resort
10.0
Exceptional
Ahmad from Malaysia
Family with young children
Economy Air Conditioning Room
Stayed 1 night in February 2016

Very rare adventureous resort”

Location, fresh air and mountain fresh water pool

I feel so relax and comfortable. Nice and inviting caretakers. Helpfull and kind assistance. Only problem was limited parking spot. It's very quiet and privacy. Not suitable for those rich kiasu that expecting 5 star treatment with 3 star price tag.

Reviewed March 03, 2016
8.0
Excellent
MOHAMAD from Malaysia
Family with young children
Stayed 1 night in February 2019

Feel back to nature”

This is my second time visited to this resort. Everything was okay, all good. Breakfast was too much (worth it). You can feel serenity and really can relaxed. River just nearby, pool using natural water. Also that the time to switch off all our gadjet because no internet coverage at this area. Even if yes, the connection was too weak.

Reviewed February 07, 2019
6.7
Good
Jean from Malaysia
Couple
Economy Air Conditioning Room
Stayed 1 night in November 2012

Friendly Staff but far and eerie on the way there.”

Relaxing river nearby.

Its actually an 'OK' place, the receptionist was quite friendly, otherwise i'll give even lower grades for this resort. This place is quite deep inside, and when driving into this resort at night is quite scary. They said the check in time is 3pm but we had to wait for quite awhile only we can check in due to the slow room cleaning process. The room we stayed is garden view, an ok-ish place, bathroom was quite dim. There is no air-cond control, but if guest are lazy to call for help from the staff, there's an on off button on that aircon. Overall its an okay place to stay, but just rmb to bring food as there is no food and the nearby cafe is quite far unless you drive. Had our breakfast at Kopi something(forgot the name), nasi lemak served quite nice, but environment a little hot and many mosquitoes.

Reviewed November 28, 2012
4.0
Hafiza from Malaysia
Family with young children
Deluxe Air Conditioning Room
Stayed 1 night in October 2013

Not recommended”

none

This was our second night in Janda Baik. We arrived around 1 pm but the gate was closed. There was a noticed at the gate stated that the hotel reopened at 2.45pm. Noted that there were only 3 staff, a Malay lady and 2 foreign workers. The staff wasn't that friendly as compared to staff in other resort. Difficult to communicate with the 2 foreign workers as they seem not able to speak English and Malay languages. Room was in average and old condition; noted one light not working and the hot shower host broke. The shower curtain was dirty.Breakfast was provided but guest need to walk about 700 metres to the café. Line and internet connection was really bad. The swimming pool was also not well maintained.

Reviewed October 23, 2013
4.3
siti from Malaysia
Group
Deluxe Air Conditioning Room
Stayed 1 night in September 2013

Peaceful boring highly not recommended this hotel”

They have pool, small river, pond with variety of fish and pond which is not taken care ;(

Our trip was boring staying here with unfriendly staff. Not helpful at all. We stay in the hotel but we have to get out and figure by ourself what to do what activities can we do. Luckily we met a guy who was guided us to restaurant, waterfall, jungle trekking and the best coffee shop in Janda Baik. Owner of the hotel is too arrogant i guess. We were smiling at him but him just buat muka bodo. Haha at least smile back lol because 2,3 times we smile at him but no smiling back . I dont like this hotel. Thats it

Reviewed October 02, 2013
4.3
Masron from Malaysia
Couple
Deluxe Air Conditioning Room
Stayed 1 night in October 2013

Very quiet surroundings”

The hotel has a very quiet surrounding. If you need peace and quiet away from the hustle and bustle of city life, this is a good place. The room is big. Air is fresher in Janda Baik.

Comfortable for just one night stay. The surroundings is very quiet and it is best to just stay indoors at night as it is very dark outside. The TV is rather old. Maybe the management can improve the amenities and provide more up to date equipment. We requested for an early breakfast as we wanted to start exploring Janda Baik early but the hotel management could not accommodate. The staff at the reception during the check in did not know how to speak Bahasa Malaysia.

Reviewed December 16, 2013
6.0
ELDA from Malaysia
Family with young children
Deluxe Air Conditioning Room
Stayed 1 night in February 2012

Nice Location but with a bad servicing ”

best places to release your mind

When i arrive at the resort to check in, the person incharge as a receptionist were too slow, even what time check in also they said not sure, suddenly said ohh i just remembered check in at 3pm. Even she don't know how to communicate in english, keep calling the supervisor , passing her hand-phone ,to communicate with us because she don't know how and what to tell us. It doesn't matter if don't have any lobby but make sure the person in charge is educated and at least can communicate in english and make sure the resort have a basic facility such as telephone in every room and wifi. Actually, it was a peaceful n nice places. But it was so annoying when a foreigner group stay there , make noise around 12.30 a.m, dancing like a hell such as clubbing n laughing without cares about others. We made a complaint but no solution at all, they still with their bad attitude. Huhh its a good place to stay with nice environment but it will make the resort much better if they provide a good facility and a good servicing.

Reviewed February 09, 2012
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