Service Suite at Times Square
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6.1
Good
/10
(593 reviews)See what guests said
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8.4
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
  • Cosmo's World70 m
  • Golden Screen Cinemas in Golden Triangle80 m
  • Ampang Bowl90 m
  • Neway100 m
  • Cosmo’s World Theme Park Theatre100 m
  • JoJoBa Spa110 m
  • Borders Shop120 m
  • Berjaya Times Square120 m
  • Imbi Plaza160 m
  • Imbi Monorail Station210 m
  • Agoda Homes
    Free Wi-Fi

    Service Suite at Times Square

    Lot 09-58, Berjaya Times Square, No 1 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map
    "The suites is good, highly recommended for anyone who wants to come for leisure & shopping."
    Jessy - March 20, 2018
    • 170 meters to public transportation

    • Airport transfer

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Hot tub

    Property ranking|Compared to 13,077 Kuala Lumpur properties
    See all rankings
    Location score
    8.4/10
    Review score - United States
    3.3/10
    Room comfort score
    5.5/10
    Room size
    27 sqm.
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Better than
    95
    %
    of Kuala Lumpur properties
    Bigger than
    95
    %
    of Kuala Lumpur properties
    Value for money6.1
    Distance to city center1.1 Km
    Location rating8.4
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.5 km

    Rooms available at Service Suite at Times Square

    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 124 m²/1335 ft²
    • Shower and bathtub
    • 5 single beds or 1 king bed...
    Enter dates to see prices
    Superior Apartment
    Superior Apartment
    ...
    • Room size: 64 m²/689 ft²
    • Shower and bathtub
    • 1 single bed and 1 king bed...
    Enter dates to see prices
    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 109 m²/1173 ft²
    • Shower and bathtub
    • 3 single beds or 1 king bed
    Enter dates to see prices
    Deluxe Apartment
    Deluxe Apartment
    ...
    • Room size: 57 m²/614 ft²
    • 3 bathrooms
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Superior Apartment
    Superior Apartment
    ...
    • Room size: 59 m²/635 ft²
    • Shower and bathtub
    • 1 single bed and 1 king bed
    Enter dates to see prices
    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds and 1 king be...
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    One-Bedroom Apartment
    One-Bedroom Apartment
    ...
    • Room size: 51 m²/549 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Premier Suite
    Premier Suite
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Standard Apartment
    Standard Apartment
    ...
    • Room size: 62 m²/667 ft²
    • Shower and bathtub
    • 1 king bed or 1 sofa bed
    Enter dates to see prices
    Standard Suite
    Standard Suite
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
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    More about Service Suite at Times Square

    More about Service Suite at Times Square

    8.0
    Very good

    "Location have varities of food, great to shop!"

    Dayang N.

    |

    June 16, 2016

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Big Apple Restaurant
    140 m American, Asian, International
    Vivo American Pizza & Panini, Berjaya Times Square, Kuala Lumpur
    180 m American, Italian, Pizza
    Cafe Dola
    260 m American, Australian, European
    Asian cuisine
    Asian cuisine
    Muhammad Khalid curry house
    100 m Asian, Indian, Malaysian
    Fong Lye
    110 m Asian, Chinese, Taiwanese
    Overseas Restaurant
    140 m Asian, Chinese, Malaysian
    Chinese cuisine
    Chinese cuisine
    Dynasty Dragon Seafood Restaurant
    180 m Chinese, Seafood
    Hong la Qiao
    210 m Chinese
    Keong Kee Herbal Soup
    260 m Chinese, Street food

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Service Suite at Times Square from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (593)Booking.com Reviews (335)
    Cleanliness5.3
    Facilities5.4
    Location8.4
    Room comfort and quality5.5
    Service5.6
    Value for money6.1
    Rating
    9+ Exceptional (41)
    8-9 Excellent (47)
    7-8 Very Good (91)
    6-7 Good (113)
    <6 Below Expectation (289)
    Time of the year
    Mar - May (138)
    Jun - Aug (118)
    Sep - Nov (126)
    Dec - Feb (199)
    All languages
    All guests (593)
    All room types

    Show reviews that mention 

    Showing 581 verified guest comments
    12345
    8.0
    Excellent
    Dayang from Singapore
    Family with young children
    Standard Double Room
    Stayed 1 night in June 2016

    Value for Money”

    Great stay as value for money. Location have varities of food, great to shop! Item very cheap and you can bargain with them. Easy to find food at Berjaya Times Square. Explore outside at Bukit Bintang and you can fing more shop & foods.

    Reviewed June 16, 2016
    9.0
    Exceptional
    Cut from Indonesia
    Group
    2 Bedroom Suite
    Stayed 2 nights in March 2015

    More than we expected”

    location, spacious room, incredible view

    Our family had a pleasant stay at this apartment. The 2 bedroom suite is more than we expected. Previously we were a little bit worried as we read some various review about this unit. But when we arrived, we are more than surprised with everything in the suite. The room is clean and huge, more than enough for six people. The family room was spacious, Aircon and TV are functioned properly; the view is breathtaking with Petronas , Bukit Bintang, and pool view. Mr.Ali , the owner, is very responsive to answer all of our detailed questions , to make sure about everything as we travel with kids and elderly. Checking in is also smooth with the help of Mr.Azhar. If we may suggest , some aspects need improvement ; the flush in the master bathroom doesn’t function really well. Bathroom tiles need to be renewed as they appear quite gloomy. All in all, our family had a good impression with this apartment. Will recommend this to our relatives and to all of you, readers. The key is, you have be wise after reading various comments and be proactive to contact the unit to make sure of everything, don’t be a lazy traveler (!) since this is not hotel afterall ;) We had proven that our stay here was a pleasant one. That’s all. tq

    Reviewed April 15, 2015
    8.7
    Excellent
    Corrina from Singapore
    Family with young children
    2 Bedroom Suite
    Stayed 2 nights in June 2013

    Big clean rooms good for family of 5”

    Apartment in great location

    This is a great hotel if you are staying in KL for the first time, or do not wish to drive, as it is part of a big shopping mall with all the popular food chain, an indoor theme park, and alot of shopping. The underground is also just next door, so going anywhere is really easy. Check in is very smooth. We just called the number given, and someone will be waiting for us in the Lobby, to personally bring us to our room. The rooms were all Pre-prepare for our arrival, with aircon switch on etc, so we were very pleased to enter a cool room in midst of KL heat. The layout is very nice and homely, and wonderful you need a big place for kids to run. They even provide an extra mattress FOC under the master bed, so that was a bonus. The philipino staff who serve us is really nice, but I can't remember her name. Internet was ok for our case. Overall, it's a great stay.

    Reviewed June 24, 2013
    8.0
    Excellent
    ONG from Malaysia
    Family with young children
    Stayed 1 night in June 2013

    RELAX AND COMFORTABLE”

    BIG BATHROOM, NICE VIEW AND BIG BED

    FOR THE ROOM IS BIG AND THE BATHROOM ALSO BIG. THE ROOM HAVE LIVING ROOM AND A SMALL DINNER TABLE. THE KITCHEN HAVE MICROWAVE OVEN. SO OVERALL FOR THE ROOM IS GOOD AND CLEAN. WE STAY AT HIGH LEVEL SO THE VIEW IS BEAUTIFUL DURING THE NIGHT. BESIDES THIS, OUR HOTEL AGENT IS A FRIENDLY AND SMILE STAFF.

    Reviewed June 04, 2013
    10.0
    Exceptional
    ONG from Malaysia
    Family with young children
    Stayed 1 night in June 2013

    HAPPY AND RELAX”

    GOOD LOCATION, FRIENDLY STAFF, NICE VIEW FROM THE HOTEL AND THE BIG ROOM.

    FIRST, OUR HOTEL'S AGENT IS A NICE GIRL. WE BOOK THE PRUDENTIAL SUITE ROOM AND THE ROOM CLEAN AND HAVE A BIG BATHROOM. BESIDE THAT, WE STAY AT LEVEL 38 AND THE VIEW IS BEAUTIFUL. AND THIS ROOM HAVE ONE BIG BED AND ONE MORE SINGLE BED, SO MY FAMILY 2 ADULTS AND 2 CHILD CAN STAY AT ONE ROOM WITH WIDE. THIS ROOM ALSO HAVE LIVING ROOM AND ONE SMALL DINNER TABLE AND A KITCHEN. THIS HOTEL IS GOOD, BECAUSE BESIDE THIS HOTEL IS A SHOPPING CENTER.

    Reviewed June 04, 2013
    8.7
    Excellent
    SALEK from Malaysia
    Family with young children
    Stayed 2 nights in February 2013

    great location”

    big room

    location above the berjaya times square is very strategic. so many entertaiment ang foods available over there. room service is accetable. their staff can arrived within 10 min (at 10.30pm) when i had problems with door lock. cooperative.

    Reviewed February 14, 2013
    8.0
    Excellent
    Sylvain from Canada
    Solo traveler
    Stayed 9 nights in January 2013

    Nice apartment; excellent location”

    Location

    The staff was excellent. There is no one at reception as such but they give you a 24-h number to call and they do answer rght away. We had to call maintenance for a problem in the room and they came right away, found the problem and solved it. The kitchenette is a bit of an over statement and you will not cook anything in there (mini fride and a microwave, that's it). Internet speed was excellent.

    Reviewed January 15, 2013
    8.0
    Excellent
    MARK from Malaysia
    Business traveler
    Standard Suite
    Stayed 2 nights in January 2013

    Nice and Cozy”

    Convenience for my itinerary

    the hotel is aptly located to nearby shopping complexes and convenience for my business activities. the taxis are easily available and getting to places is also easy. love the place. will come back again.

    Reviewed January 14, 2013
    9.7
    Exceptional
    Norasiken from Singapore
    Group
    Stayed 2 nights in January 2013

    Excellent location with a great service staff”

    Excellent service staff, great location with shopping mall below the hotel, big room

    I took the Prudential Suite for 4 people. Big room, toilet and they have a pantry equipped with heater and microwave. Excellent location because the suite is located above a shopping mall with so many food choices and shops as well as cinema, karaoke box, bowling alley and archery. It is also located in front of KL Monorail. Very friendly staff who is very accommodating. Very safe because you require a card to get to your floor via the lift. A pleasant stay overall.

    Reviewed January 12, 2013
    9.3
    Exceptional
    Norifalisa from Singapore
    Family with young children
    2 Bedroom Suite
    Stayed 2 nights in January 2013

    Great location and the best suite so far”

    Indoor theme park, fastfood outlets, tidbits shops , cinema & affordable shopping for clothings & accessories

    love the suite although there's some minor damages to the plug of the tv in the 2 single bedroom, broken leg of the stool in the king size bedroom and a hole under the tub. overall, we had a great stay & an enjoyable night.. accessible to the uptown and petaling street by cab.. superb view of petronas tower & klcc twin tower especially at night.

    Reviewed January 10, 2013
    9.3
    Exceptional
    Carl from Australia
    Couple
    Standard Suite
    Stayed 2 nights in September 2012

    Great location and huge area”

    The apartments are attached to Berjaya Times Square

    I really enjoyed my 10 day stay at the serviced apartments. The apartments are attached to the Berjaya Times Square shopping mall and straight out of the lifts into the shopping centre and also 7 eleven 24 hours is also just out the front door... The staff were more than friendly and accommodating. I would rather stay at the serviced apartments than nearby 4-5 star hotel that I have stayed in previously due the extra space and location, location location... I would recommend the apartments

    Reviewed October 23, 2012
    5.6
    mohd from Malaysia
    Family with young children
    Standard Suite
    Stayed 1 night in October 2018

    NO WIFI IN THIS ROOM”

    After check-in, i notice that no wifi in this room. Then i call their staff to check. Staff promise to fix this problem and say they are not pay the bill yet. They promise to pay the bill and say wifi will be available within 1 hour after payment which is around 6pm will be abailable. Until now, 8.41am wifi still not available. i feel cheated because in Agoda, this property said WIFI is available and i think i can lodge a police report because of this issue. Please do something before i lodge report to autority body such as Police / KPDNHEP. I hate this kind of cheating!

    Reviewed October 14, 2018
    6.8
    Good
    Yusita from Thailand
    Couple
    Premier Suite
    Stayed 1 night in March 2018

    Good”

    Room is not clean enough and no check in counter, need to wait people to pick up from the lobby area, owners just gave us a key n take deposit with no receipt , room is look old n smell of cigarettes , the only impression is big clean swimming pool with no towel provide , need to call the host if need something..how if we don't have local sim card?-nice location but not convenient in many thing

    Reviewed March 29, 2018
    8.8
    Excellent
    Jessy from Malaysia
    Business traveler
    2 Bedroom Suite
    Stayed 3 nights in March 2018

    Satisfied with the service provided, responsive & easily discussing any matter.”

    The suites is good, highly recommended for anyone who wants to come for leisure & shopping. During our stay, the ceiling at the master room is leaked. Complaint done & fixed by the host very quick but then not totally, temporary solution. The host is very responsive whenever trying to reach.

    Reviewed March 20, 2018
    4.8
    Marni from Singapore
    Family with young children
    Standard Suite
    Stayed 1 night in December 2017

    A bit disappointing ”

    The room was a bit run down. The ironing board had holes and no sponge at all. There was no iron. Called for it to be sent to my room the same night, no one sent it. Had to call again the next day for it again. The sofa had staples on the side and we nearly poked ourselves on it.

    Reviewed December 06, 2017
    7.6
    Very good
    dn from Malaysia
    Group
    2 Bedroom Suite
    Stayed 1 night in May 2015

    Worth it!!!”

    Its just a lit bit confius at the time we need to check in bcs this hotel has been divided to 3group building/agent so need to give them a hard copy of booking. The toilet was very smellyyyyyy others just ok, safety and accessable to BTS, thank you.

    Reviewed October 22, 2017
    4.8
    ALAN from Singapore
    Solo traveler
    Standard Suite
    Stayed 3 nights in June 2016

    STAFF FOR THE HOTEL”

    ONE MIDNIGHT GOT WHOLE HOTEL SERVICE SUITE POWER TRIP, STAFFS WAS NOT AWARE TO THE GUEST, ROOMS NO AMENITIES AND THE BATHTOWELS ARE WEAR AND TEAR TO GIVE THE GUEST. THE BEDSHEETS TURNS YELLOW AND AIRCON WAS NOT COOL ENOUGH FOR IT. CALL FOR SERVICE TO EXCHANGE TOWELS AND THROW RUBBBISH WAS VERY SLOW SERVICE. IT'S TAKES AROUND HALF AN HOUR TO GET IT DONE. I WAS QUITE DISAPPOINTED WITH THE SERVICE FOR THE SERVICE SUITE APARTMENT. I WILL NOT STAY THERE AGAIN. MAYBE WILL STAY ON HOTEL ROOMS INSTEAD OF SERVICE APARTMENT.

    Reviewed July 02, 2016
    3.3
    Chung from Malaysia
    Family with young children
    2 Bedroom Suite
    Stayed 1 night in January 2016

    good location, however service is very bad”

    location only

    I hardly gave a bad review for my past bookings, but this time was really bad that i need to warn the others. We came in a group of 6 adults and 2 toddlers. I will just summerise the details - this service suite is not linked with the hotel and unable to check in from the counter! need to go through an agent - suppose to check in at 2pm, however room was given to us only at 4pm - poor house keeping, mattress smell of urine stench - threaten us to check out immediately because i ask him to get me a new mattress and he can sell for RM800 - the master bedroom toilet's was leaking with urine i guess, the whole room has a urine stench!!! - really quite a horrible experience - very disappointed with Times Square stay at your own risk!!

    Reviewed January 06, 2016
    6.7
    Good
    Jasmine from Singapore
    Group
    Standard Suite
    Stayed 2 nights in January 2013

    Great Location but Unclean Room”

    Great location Nice restaurants nearby shopping district

    Room was not well maintained and clean. Not worth the price and check in strictly at 2pm. No concierge for check in. Frustrating check in process. However location is central with good restaurants and boutiques.

    Reviewed June 19, 2015
    5.7
    MAISARAH from Malaysia
    Business traveler
    Standard Suite
    Stayed 1 night in October 2013

    Not well maintained , old but convenient”

    Location to shopping complex is so near n very convenient. Nice room with separate bedroom & living room. Near to event venue

    I was with my husband for an event in their ballroom. The room is nice but not well maintained. The key lock was old and keep on having problem. Water was not clean when we try to take bath in the tub. The best thing about the hotel Is that its near to the shoping complex so most of time we spend time outside the room (",)

    Reviewed May 22, 2015
    12345
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    • Excellent location
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    • Imbi Monorail Station is within 0.21 km