Serviced Apartments in San Francisco (CA)

"I read the reviews and thought people were overreacting - they were not. The neighborhood is terrible - I did not feel safe walking around after dark by myself. Beyond that - there are major problems with the hotel. (1) There was no heat - I was freezing all night (the thermostat was turned to the max - but nothing happened). (2) There is no front desk - this was problem b/c in the middle of the night (3am) I heard someone stumbling down the stairs and around the hall. They then proceeded to knock on my door (I did not know anyone else staying at the hotel). When I didn't answer, I heard them sigh and then bang on my door (also no deadbolts on the hotel room doors - this is a small thing they could do to make you feel a tiny bit better). And as there is no front desk there was no one I could call for help. (3) No Wifi, there were no networks that exactly matched the info I was given, I tried logging into a similar sounding one and was able to get one for a minute then it cut out and I tried for 15 minutes to get it back and could not. (4) Again, bad neighborhood, and I could hear everything with the windows closed from the nightclub down the street to people yelling and fighting until dawn. I can say the woman who cleaned the rooms and gave me my key was very friendly and did a fine job. To sum up, I didn't sleep thanks to the cold, noise, and concerns about my safety and that's the one thing a hotel promises - a place to sleep. "