Setia Sky by KL Suites
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Kuala Lumpur City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to hot tub, fitness center and indoor pool on-site.
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Swimming pool [indoor]
Hot tub
Luggage storage
Fitness center
Worth for money! Superb view and spacious unit! Prepare early for check in ”
I have read tons of review online about the cons of this Homestay, mainly on the check in issue. However, after personally experience it myself, I would say all the hassle can be avoid by simply doing more preparation ahead. One day before I arrive I called Agoda customer service to get Setia Sky PIC phone number, then I communicated via WhatsApp and make sure they are notified of my arrival. When I arrive, I simply call the phone number given and meet their personnel at the lobby and paid them RM300 deposit on the spot (take note deposit receipt is only available via email. Peace to saving trees). Then the personnel show us the room and how to use the key cards and we took over from there. I was stunt because the view is superb and I can see a full panaroma KL view. And plus I’m shock to see how spacious the unit is! I had fun with my friends as we were throwing CNY gathering party and we had a lot of fun having the whole unit by our own. Overall I would say it’s a super worth deal
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Hi Beverly, Your feedback is extremely valuable to us. We apologized for the miscommunication,please rest assured that we have addressed the issues with the team to ensure we improve on this.We hope you consider staying with us again in the future.Thank you very much! Warm regards, Anne
Still the best place to stay in KL for travelling group”
It's my 4th or 5th stay in SETIA Sky Residences KL and I've seen how they have grown from my initial stay until my current stay and I hope that I can continue to see their growth (in a positive way) in future stays. Initially, their "Help Desk" aren't working, phone lines are down, typically it's disoriented and disorganised when it comes to checking in and checking out and housekeeping updates. Fortunately, the housekeeping team did a great job in keeping the cleanliness of the place. Currently, things have improved, however, there's a requirement for a hefty sum of deposit to be made while staying at this property. The entrance to this property is monitored by CCTV with infrared capabilities, thereby raising privacy concerns. The availability of the facilities in the property is solely controlled by the SETIA Sky's management and is in no way affiliated to the Agoda's booking, hence you can read about or email the SETIA Sky's management to enquire about the status of the property's facilities during the duration of your stay should you wish to do so.
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Probably the best experience from a luxury apartment”
I booked a 3 bedroom suite which has more than 1000 sq.m in size. Needless to say, it's spacious and as one of the most luxurious apartment in Kuala Lumpur, it's luxuriously furnished as well. From electronics, television, home appliances to kitchen appliances, everything is branded, luxurious and squeaky clean. I was given a relatively Low floor due to the fact that I'm travelling with the children. I appreciate the staff for taking the children into consideration when choosing the rooms. The view from the balcony at the 12th storey is nice, however, the view from the 33rd storey infinity pool is way better. The master bedroom and its respective toilet is separated by a full glass panel, frosted for privacy considering that the rooms are more family oriented. Even the full length glass window in the toilet facing the twin towers are semi opaque due to the Low floor. The check in and check out process is swift and hassle free. Thanks for all the necessary preparations done promptly.
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Good scenery and it is a great place for relaxing.”
I will come to the setia sky again and stay there for relaxing just to see the view of klcc and kl tower even just for one day due to the scenery is actually good enough. The location is actually at massive jam area but wort it. Please offer good discounts for other guests and keep on open this promo.
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Stunning KL View”
Stayed at the 3 bedroom presidential suite for 2 days 1 night. KL view is really STUNNING and BEAUTIFUL, and the bed is SUPER COMFORTABLE! Initially was quite worried on the bad services that a lot of customer reviewed about. Although the check in process might took a little bit of time (around 20 minutes), but so far I am quite satisfy with their services, staffs were quite nice and friendly as well. The condo and the rooms are very nice, but I think the management team should put in more effort in maintaining the cleanliness and orderliness of the condo. Overall, it was a pleasant stay at Setia sky Residence :)
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Hi Chin, Thank you for your kind words,we are glad that we are able to accommodate you with our Three bedroom apartment.We are looking forward to seeing you again at KL SUITES. Warm regards, Anne
Very Nice”
We loved the place and stay here again our next trip to Kuala Lumpur. We stayed 2 nights. Checking took about 20 minutes (notify the guard then wait in the lobby). The rooms were cleaner, and newer/better condition than another hotel I stayed in for roughly the same price (and also having same infinity pool overlooking the city). Get Uber installed on your mobile before arrival because getting a taxi can be hard.
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Dear Christopher Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Warm Regards Regine
satisfactory stay. only the master bathroom kinda dissappoint us.”
3 bedroom presidential suite -the room deco and furnitures are not exactly the same as per displayed on the web. nevertheless, they are still okay. looks nice and expensive too. - spacious rooms, kitchen, dining table and living hall. perfect for 6 people. - amazing kl city view during the night on the balcony. - clean and comfortable on the overall unit, except for the master bathroom. it's curtain was broken with several holes on it. We all ended up using only the 2nd bathroom during our stay. - the living room has a 65" 4k smart tv. never had a tv this big at any other hotels before. but the downside is, only limited tv channels (astro njoi) - strong n fast wifi. connect your phone with the big tv, and you can watch any youtube videos anytime you want. - construction noise outside the hotel only stops from 12 midnight till 6 am. even though the room is soundproof, u can still hear them. i guess, there's not much that the hotel can do about this. since the price is very reasonable, can't complain. in conclusion 8/10
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Hi Hafiz, Thank you for your time writing this feedback,please rest assured that we have addressed the issues with the team to ensure we improve on this.We hope to see you again in our property in the future.Thank you very much. Warm regards, Anne
Exceptional”
The place is great with value for money, we enjoyed our stay in Setia Sky. Their units are superb with high class facilities. The only thing that they need to improve is to have a receptionist round the clock who will attend to the needs of their guests, for example, if we need to ask something, there's no one to talk to except during office hours.
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Recommended”
make birthday for myson 2 years old , the price and the room is nice and im very recommend to who view my reviews to visit setia sky if doing birthday or family gathering . place and and view is nice but at on my staying day swimming pool at topfloor still undermaintance .
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Hi Azrul, Thank you very much for your kind words,your feed backs and reviews are very valuable to us.We appreciate your time sharing your experience with us.We hope to see you again.Thank you very much Warm regards, Anne
Exceptional”
Setia Sky is an excellent option for stay in KL. It has value for money and fantastic view of the KL and twin towers.
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BEST APARTMENT I EVER HAD”
Location: A little bit far off but living in a technology world - please be updated. There is an app called uber / grab that can get get you anywhere just a click away. If you have a car, it is an advantage to travel. The view is such a gem. We got the apartment at level 38. Comfort: I do not have to say much, it is beyond my expectations. Cleanliness: Good Facilities: Ouh this building has a lot to say about it's facilities. There is nothing like home in here. It is fabulous. The facilities provided such as swimming pool, sauna, game room, table tennis, studio is a plus point. And everything looks very new. Overall rating: 5 of 5 (Except for the late check in) Thank you KL suites for the hospitality provided. Would recommend and book again.
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Dear Nurul Thank you for taking the time to review our property, your comments are very much valued. Warm Regards Regine
modern, spacious apartment”
really modern apartment with excellent views of KLCC, Petronas Towers and Merderka Tower. balcony, bath with views, small kitchen, lounge room. there is a 24 hour petrol station across the road with an ATM and convenience store. there are local food stalls within walking distance. there is a shuttle service to go into KLCC or catch a cab. cabs are really cheap in KL. the apartments have a great resort style pool and also an infinity pool in the 2nd tower on the 34th floor.
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The view is great but that was it ...”
Cons: 1) There is deposit rm300 required upon check in which was not mentioned in Agoda or a Setia Sky. Fix this please! 2) the bathroom drain was blocked so there was faulty smell the entire room. Reported but no action taken since we only stayed one night. 3) one of our access card did not work to enter the premise/ lift. The guard was trying to help but he doesn’t speak any Malay or english. And even worst he was trying to give wrong info to the agent when we were in that situation. I was very upset at that time. We waited for about 30mins while d guard was trying to help but to no avail. Finally an agent came Mr Manokumar to help. He was fast. 4) the middle room door was locked. Have to enter via the smelly bathroom door. Reported but no action taken since we only stayed one night. 5) No convenience store nearby. Pro: 1) The view of Klcc and Menara KL. 2) spacious apartment. 3) privacy
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The mist excellent view ever”
Even with all the negative reviews i read about the management of the establishment, i was surprise that they provided excellent service to me and wife. Check in check out was smooth. The room setting was excellent. The 3 bedroom we stayed was one of the best rooms i ever stayed in any hotels or service apartments. I would recommend this place 100%. Plus you can see the full view of KL city from their huge balcony.
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AMAZING”
You can not put a price on the views overlooking kl. this place was unreal. Infinity pool with stunning views. Fantastic pool on ground level, the apartment was beautiful and very big, always clean and perfect. I would stay here again in a heartbeat. Only downfall was the location. Only 10 mins from the centre of kl but you could not walk because of the huge highway in between , and flagging down a taxi proved very difficult. If you have your own transport or use uber then it's no issue. Honest well the worth the price for the stay!
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Great place to stay in KL.”
Easy access (by car) to KLCC and magnificent view from the premise. Clean with all basic necessary items in place. It's not a hotel, so may have some inconvenience getting in to the building first time with security there, but after you have your access card, its easy. Really love staying there except the problem with elevator. One big problem - may be its just the momentary problem but we got stuck in the elevator thrice (including once with the staff). The elevator door (on 22/f) wouldn't open so we had to go 33/f and change lift. Next night after party around 2am, we got stuck again as second lift won't accept the access card to go up. Staff are nice and right there when you need and they helped us go to our floor.
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Hi Brajesh, Thank you very much for your review,we apologize for the inconvenience caused during your stay,rest assured that the issue is being address.Thank you for choosing KL SUITES. Best regards, Anne
Exceptional”
Setia Sky I would say would be one of the best services apartment, staff friendly and responsive to my request.
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Dear Edwin Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Warm Regards Regine
Great and pleasant stay for my occasion. The property is great and have a very nice view. ”
A great choice to stay @ Setia Sky. View is perfect. Location is not really near to the centre but easy access with transport.
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Hi Melvin, Thank you very much for your time writing this review.We appreciate your kind words,We would love to have you again as our guest in the future.Thank you very much Warm regards, Anne
Enjoyed my stay ”
I enjoyed my stay with setia sky, its very staff ,many facilities and good services,
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Hi Anand, Thank you very much for your time writing this review.We appreciate your kind words,We would love to have you again as our guest in the future.Thank you very much Warm regards, Anne
Excellent Stay with Great View of KL”
We got a very good deal from Agoda. We were upgraded to 2-bedroom suite. Advisable to book 1 day earlier so your name will be available in the list at the guard house for entrance permission. Since we book 1 hour before arrival, we need to wait for the security person to check with the management. Someone will be meeting you at the lobby to lead you to the unit. The suite is complete/fully furnished - kitchen with gas hob & oven, dishes, washer/dryer/detergent etc. Great view from balcony.
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