Setia Sky by KL Suites
2 Bedroom Superior Apartment Setia Sky by KL Suites
Swimming pool Setia Sky by KL Suites
Swimming pool Setia Sky by KL Suites
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7.6
Very good
/10
(989 reviews)See what guests said
See map
8.0
Excellent
Location rating score
Excellent location - 590 meters from city center
Parking
FREE
  • National Heart Institute of Malaysia240 m
  • National Library of Malaysia290 m
  • Trec400 m
  • Alliance Française620 m
  • Masjid Jamek Kampung Baru790 m
  • LRT Train Station - Kampung Baru810 m
  • Abee Rugs850 m
  • National Art Gallery850 m
  • Embassy of Sweden880 m
  • Kampung Baru Mosque880 m
  • Free Wi-Fi

    Setia Sky by KL Suites

    SETIA Sky Residences, 76 Jalan Raja Muda Abdul Aziz, Off Jalan Tun Razak, KLCC, Kuala Lumpur, Malaysia, 50300 - See map
    "Very good location , the balcony offers a wonderful view of the whole city."
    Monika - January 11, 2019
    Very good cleanliness
    7.7 rating for cleanliness
    Very good facilities on premise
    7.6 facilities on premise
    • 800 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Air conditioning

    This property is in high demand!

    Booked 27 times | 6 travelers are looking at this property right now

    Property ranking|Compared to 13,136 Kuala Lumpur properties
    See all rankings
    Room size
    119 sqm.
    Review score - United States
    7.3/10
    Value for money score
    7.9/10
    Location score
    8.0/10
    Bigger than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Value for money7.9
    Distance to city center2 km
    Location rating8.0
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.8 km

    Rooms available at Setia Sky by KL Suites

    Presidential Suite
    Presidential Suite
    ...
    • Room size: 102 m²/1098 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    3-Bedroom Presidential Suite
    3-Bedroom Presidential Suite
    ...
    • Room size: 161 m²/1733 ft²
    • City view
    • 1 queen bed & 1 queen bed &...
    Enter dates to see prices
    Superior One-Bedroom Apartment
    Superior One-Bedroom Apartment
    ...
    • Room size: 110 m²/1184 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    2 Bedroom Superior Apartment
    2 Bedroom Superior Apartment
    ...
    • Room size: 102 m²/1098 ft²
    • City view
    • 1 single bed and 1 queen be...
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    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 88 m²/947 ft²
    Enter dates to see prices
    3 Bedroom Presidential Suite
    3 Bedroom Presidential Suite
    ...
      Enter dates to see prices
      Premier Suite Two Bedrooms
      Premier Suite Two Bedrooms
      ...
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        Superior Three Bedrooms Suite
        Superior Three Bedrooms Suite
        ...
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          Room Assigned on Arrival
          Room Assigned on Arrival
          ...
            Enter dates to see prices

            What people love about Setia Sky by KL Suites

            • 8.0
              Very good
              Cleanliness

              "Good Kuala Lumpul view and very clean homestay."

              Yong

              |

              May 16, 2018

            • 10.0
              Exceptional
              Staff 

              "The staff who assist us on the check in is friendly."

              norman

              |

              June 29, 2018

            • 9.2
              Exceptional

              "the swimming pool in the 33rd floor is great."

              EIPRIL

              |

              August 29, 2018

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            More about Setia Sky by KL Suites

            More about Setia Sky by KL Suites

            9.6
            Exceptional

            "The unit and balcony was clean and nice."

            JAYANTHI

            |

            January 2, 2019

            An overview

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            What they offer

            8.4
            Excellent

            "Amazing KLCC view."

            fadzli

            |

            March 20, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What to eat nearby

            American cuisine
            American cuisine
            Urbean
            1.0 km American, Cafe, European
            Melts - Fresh Hot Subwich
            1.1 km American
            Arthur's Bar and Grill
            1.7 km American, Asian, Bar
            Asian cuisine
            Asian cuisine
            Le'Park @ Nasi Lemak Malaya
            350 m Asian, Malaysian
            O Mulia
            400 m Asian, Malaysian
            Makan Kitchen at DoubleTree by Hilton Hotel
            470 m Asian, Chinese, Halal
            Chinese cuisine
            Chinese cuisine
            Serena Brasserie
            1.3 km Chinese, Gluten Free, Indian
            Si Chuan Dou Hau Restaurant
            1.4 km Chinese
            Crystal Palm Seafood Restaurant
            1.4 km Chinese

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Reviews of Setia Sky by KL Suites from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (989)Booking.com Reviews (1369)
            7.6
            /
            10
            Cleanliness7.7
            Facilities7.6
            Location8.0
            Service6.8
            Value for money7.9
            Rating
            9+ Exceptional (142)
            8-9 Excellent (70)
            7-8 Very Good (84)
            6-7 Good (27)
            <6 Below Expectation (157)
            Time of the year
            Mar - May (154)
            Jun - Aug (98)
            Sep - Nov (92)
            Dec - Feb (136)
            All guests (989)
            All room types
            All languages

            Show reviews that mention 

            Showing 480 verified guest comments
            12345
            2.0
            Ronnel from Malaysia
            Family with young children
            3-Bedroom Presidential Suite
            Stayed 1 night in July 2019

            WASTE OF MONEY”

            1. We waited for 1-2 hours at the lobby, just because the owner is not around. 2. The place has footprint mud marks. 3. The bed linens, pillow case and blanket smells it was not wash at all!! Smells saliva of sleeping person!! 4. The place is so dirty and looks really old. 5. Its hard to contact the owner. WOULD NOT REALLY RECOMMEND THIS PLACE. Such a waste of money, not worth it!!!

            Reviewed July 25, 2019
            2.4
            Santhi from Malaysia
            Family with young children
            Presidential Suite
            Stayed 1 night in July 2019

            Worst place”

            The check in took 1 hour. Lifts were not working. Have to wait at lobby for almost 30 min just to go back to room after dinner as service lift not working also. Cold & hot tub have mosquitoe larvae and slummy stuffs. Informed management and security but no one came to drain it or help us operate it. When call general line need to be hold for more than 15 min. Room was dusty, no towel even after requested

            Reviewed July 23, 2019
            2.0
            Mohd from Malaysia
            Couple
            Presidential Suite
            Stayed 1 night in July 2019

            Worst place ever”

            I'm sorry to say that, I have a problems with the apartment, the door lock is broken, TV not tune up, washer machine is broken, no instructions for using the facilities in apartment, when call the host, it's very difficult to take the call. I check up early at 2.30pm but ending to check defect in and waiting locker door repairman to finish their work until 7pm. My itinerary for vacation was distracted. Not feeling good at all. The accommodation at sky deck and sky club also out of services, you pay RM3xx for nothing.. better find another services apartment/ hotel. Thanks

            Reviewed July 15, 2019
            6.0
            SZUCHENG from Taiwan
            Family with young children
            3-Bedroom Presidential Suite
            Stayed 1 night in June 2019

            Cleanliness ”

            Cleanliness needs more effort in the improving. I stayed in the same unit twice (2019/07 and 2019/01) and found the ants are everywhere in bedroom, dining area and kitchen. Please well manage, since this is really a nice place for living.

            Reviewed July 04, 2019
            9.6
            Exceptional
            Chia from Malaysia
            Couple
            Presidential Suite
            Stayed 1 night in March 2019

            Best view with affordable price”

            We truly enjoyed the great view from the hotel. We stayed at Presidential Suite, privacy were very good, the unit come with a private that access to your unit directly! Although there's no fancy renovation but u get everything u need, fast wifi, sufficient cookware, clean room. Problem with this stay is that, the checking in and out process is not so smooth as there's no reception from the hotel. my advise, better to check out early to avoid long waiting time. Also, transportation may be an issue for those who don't drive.

            Reviewed March 11, 2019

            Dear Chia, Greetings from KL Suites! First of all we would like to thank you for choosing KL Suites to host your accommodation during your stay at Setia Sky Residence. We appreciate your positives feedback and your feedback is highly appreciated and will help us to improve our ability to serve you and other guest. It is our priority to keep up the standard up to guest expectation and thank you for staying with us! Best regards, KL Suites

            Responded March 15, 2019
            Setia Sky by KL Suites
            2.0
            Menfri from Indonesia
            Family with young children
            Presidential Suite
            Stayed 3 nights in July 2019

            NOT recommended... NO receptionitst, NO bellboy, NO house keeping, NOT COLD Aircon”

            NOT recomended.. STAFF work very slow

            Reviewed July 18, 2019
            4.4
            Noor from Malaysia
            Family with teens
            2 Bedroom Superior Apartment
            Stayed 10 nights in June 2019

            Acceptable”

            Reception and services was bad. The unit I was staying was not duly cleaned. The stove and the washing machine cannot be used. The wifi and internet was frequently interrupted. The security staff in particular at gate 4 was incompetent and at Block C was rude. I do not want to come back again nor recommend my friend and my acquaintance to stay here.

            Reviewed June 23, 2019
            2.0
            Ramdan from Singapore
            Couple
            Stayed 3 nights in April 2019

            Not so good location, poor service”

            U will ve problem when going into the residential area cause the guard wont let u in despite telling u r a guest. Ive to quarrell with them just to explain the situation during the wait under the hot sun for 1/2 hr. The suits ve cocroaches here & there. Theres no view of KL tower for Deluxe room but the pic show otherwise. Ive to wait 2days after complain as there are coffee but no hot water due to stove faulty. The TV r not working yet nobody came down after 2days of stay despite calling them a few times. The towel never change & this is the first hotel i stay when ask for 1hr late chk out time 1pm will be charge. No thanks fir me nxt time for this kind of residence stay. Btw u call grab they will ve problem going into the premises.

            Reviewed May 08, 2019

            Dear Ramdan, Greetings from KL Suites! We would like to express our sincere apologies for the inconveniences that you have experienced. Your feedback is extremely important to us, as we strive to improve with each and every stay. Rest assured we have addressed all of the issues in your feedback with the team and serious actions will be taken. Best regards, KL Suites Management

            Responded May 31, 2019
            Setia Sky by KL Suites
            2.0
            marina from Malaysia
            Group
            2 Bedroom Superior Apartment
            Stayed 1 night in May 2019

            WORST EXPRIENCE”

            1) no wifi n tv channels at all 2) electricity cut off 11.58am when we were advise able to check out 1pm 3) called setia sky managment 12 times n said maintenance will come to help open washing machine as electricity got cut 4) maintenance guy was rude n never apologize for coming late after 1 hour 30mins of waiting in the hot weather in the unit in 24th floor 5) aircond in room was very noisy n very hot although temp was 16°c n full blast 6) only gave 2 towels when the unit is for 4 person 7) no compensation given or apology given after all this hiccups i will never recommend this to anyone..

            Reviewed May 03, 2019

            Dear Marina, Greetings from KL Suites! We would like to express our sincere apologies for the inconveniences that you have experienced. Your feedback is extremely important to us, as we strive to improve with each and every stay. Rest assured we have addressed all of the issues in your feedback with the team and serious actions will be taken. Thank you and have a great day! Best regards, KL Suites

            Responded May 07, 2019
            Setia Sky by KL Suites
            8.4
            Excellent
            Shahrir from Malaysia
            Business traveler
            Superior One-Bedroom Apartment
            Stayed 1 night in April 2019

            Great but...”

            Hv to call all number given regarding this property to arrange ur check in. This to avoid any delay. My case, i didn't realised that there are 3 numbers regarding this property and i only called two of them which ended in the mailbox. I only realised the third number when i arrived at the premise around 9.00pm and hv to wait for another half an hour to get my key. Luckily the staff are very polite and apologised to me for the phone no issues. Overall, i hv a great moment in the apartment except there is no floor mat for the toilet. The view was marvellous and i really like the balcony setting.

            Reviewed April 29, 2019

            Dear Shahrir, Greetings from KL Suites! We appreciate your positives feedback. Your feedback is highly appreciated and will help us to improve our ability to serve you and other guests. It is our priority to keep up the standard up to guest expectation and thank you for staying with us! Best regards, KL Suites

            Responded May 07, 2019
            Setia Sky by KL Suites
            8.0
            Excellent
            nadiah from Malaysia
            Couple
            Presidential Suite
            Stayed 1 night in October 2018

            Amazing deals”

            Pros : very worth the money. Clean and very great view. Cons : i get lost at the parking area. The parking area that i get does'nt connect the with the building that i stayed. Overal, apart from the parking experience everyting was nice and great.

            Reviewed January 23, 2019

            Dear Nadiah, Greetings from KL Suites! We appreciate your positive feedback and thank you for staying with us. Hope to welcome you again. Thank you and have a great day Regards, KL Suites

            Responded January 23, 2019
            Setia Sky by KL Suites
            8.4
            Excellent
            Hussain from Maldives
            Family with young children
            2 Bedroom Superior Apartment
            Stayed 8 nights in December 2018

            Value for money”

            Pros: The apartment has a nice view. Cleaning services were provided daily. Most of the security were very nice. Cons: The check in was awful. We arrived early and had to wait in lobby for 3 hours with a crying baby despite the promise that at least a room will be arranged. The person who checked us in was rude and never bothered to even apologise. He kept on talking about the payment. We were offered an apartment on the 10th floor. We would have loved a higher floor. The security was a pain as they checked each and every car coming into property and were painfully slow in doing it. We were in Tower C but the shopping mart was in Tower B where our access card didnt work. We had to wait for someone to come out in order to get into the building. Cleaning staff did not clean the toilets properly. Despite giving a late checkout a staff bothered us at regular checkout time. Overall, we were happy with the apartment itself. However, there is much need for improvement in customer service.

            Reviewed December 18, 2018

            Dear Hussain, Greetings from KL Suites! We would like to express our sincere apologies for the inconveniences that you have experienced. Your feedback is extremely important to us, as we strive to improve with each and every stay. Rest assured we have addressed all of the issues in your feedback with the team and serious actions will be taken to ensure that this will not happen again. Thank you and have a great day Regards, Ayessha KL Suites

            Responded December 20, 2018
            Setia Sky by KL Suites
            8.4
            Excellent
            Nur from Malaysia
            Business traveler
            2 Bedroom Superior Apartment
            Stayed 1 night in July 2018

            infinity pool is very cooool”

            pro • I really love the apartment .. me was 3Rooms with 2 toilet • really satisfied with master bedroom where it was build in romantic and calm surrounding . sitting in bath tub u can see the whole area • infinity pool was really great .. the water is too cold 😂 u can see KLCC tower and all the beautiful building • unfortunately I didn't have a chance to book spa because it's Scholl holiday , fully booked cons • location .. I've came here for 3times .. was struggle at first before entering main entrance due to traffic jam • u woke up at 3 @ 4 a.m and there's still construction work nearby .. they got no chill 😂

            Reviewed September 15, 2018

            Dear Nur, First of all we would like to thank you for choosing KL Suites to host your accommodation during your stay at Setia Sky Residence. We are delighted that you had enjoyed the room and facilities during your stay. Hope to welcome you again in the future. Thank you and have a great day ahead! Regards, Ayessha KL Suites

            Responded September 20, 2018
            Setia Sky by KL Suites
            5.2
            cher
            Family with young children
            Superior One-Bedroom Apartment
            Stayed 1 night in June 2019

            in house facility ”

            I have been this apartment two time First time I go , washing machine is unable to use . Second time before I go , I have request need check all in house facility . When I reach , gas cooker , oven , washing machine still can't use . So what i request for ? No body Carr about my request Service like shit in this apartment

            Reviewed July 02, 2019
            3.2
            Shyamala from Malaysia
            Couple
            Presidential Suite
            Stayed 13 nights in April 2019

            Not worth the hassle”

            First, we couldn't get into the place cos the guards at the gate weren't informed. After waiting for about half an hour finally 'the agent'(don't know how we got an agent) comes and we r admitted in. Then 'the agent' says we've to pay a deposit of Rm300 which we knew about when we booked the place but there's no paperwork or anything to say they r taking the money from u. All this was done while we were still in our car. They give u a keycard n tell u to find your own designated parking(written on the card) which wasn't easy or they'll clamp your car. After all this hassle, we get to our apartment, the place is run down. The gas was not working. Also the cleaners don't come daily unless u call the front desk. And when they do come, it's anytime they want. We had them coming at 10am once then at 6pm the next day. The cleaners have keys to the kitchen door n may walk in if they knock n don't get an answer. So if u want to shower, lock your bedroom door. Seriously, nothing was worth that

            Reviewed April 21, 2019

            Dear Shymala, Greetings from KL Suites! We would like to express our sincere apologies for the inconveniences that you have experienced. Your feedback is extremely important to us, as we strive to improve with each and every stay. Rest assured we have addressed all of the issues in your feedback with the team and serious actions will be taken to ensure that this will not happen again. Best regards, KL Suites

            Responded May 07, 2019
            Setia Sky by KL Suites
            3.6
            Steven from United States
            Family with young children
            2 Bedroom Superior Apartment
            Stayed 2 nights in April 2019

            Terrible Stay ”

            The pictures looked nice but TOO EXPENSIVE FOR WHAT THEY OFFER! When we showed up at Setia Sky by KL Suites we did not know where to go. There were four entrances and it was around a construction zone. When we made it to the guard gate the guard asked us for the unit number which we did not have. He gave us a phone number to call. A man came out and we had to show him our reservation. He told us to go to Lobby C. We found lobby C and waited for another 20 minutes for someone to show up. Once in the unit 11-2 we were impressed by the size. The bedrooms were large. That is where it ended. The air con in the bedroom did not work. The shower in the bathroom did not drain. There is nothing grosser than knowing that you are standing in water that is dirty from the last person. We called the management but they never came to fix eithe rproblem I do not think I have ever noticed such cheap sheets and blankets. They were really scratchy. The over all unit is run down.

            Reviewed April 21, 2019

            Dear Steven, Greetings from KL Suites! We would like to express our sincere apologies for the inconveniences that you have experienced. Your feedback is extremely important to us, as we strive to improve with each and every stay. Rest assured we have addressed all of the issues in your feedback with the team and serious actions will be taken to ensure that this will not happen again. Best regards, KL Suites

            Responded May 07, 2019
            Setia Sky by KL Suites
            7.2
            Very good
            Fatimah from Malaysia
            Business traveler
            Superior One-Bedroom Apartment
            Stayed 1 night in April 2019

            The room was hot (there is aircond but i dont think it works bcz i was sweating throughout the night”

            The staff was helpful. When i told them there is no power, they came and solved it withim 5 minutes. Same goes to wifi problem, the staff gave me a new router. The female staff who assisted me when i asked about the disfunctionality of the aircond was helpful-she went to my unit and even though eventually the aircond doesnt work still, I am happy with her assistance and willingness to help. I slept in the next room where the aircond is working which unfortunately its so hot later at night and i sweat throughout the night. Luckily its just a short stay before my next vacation.

            Reviewed April 12, 2019

            Dear Fatimah, Greetings from KL Suites! We appreciate your feedback and would like to apologise for the hassle you been through during your stay with us. Thank you for staying with us. Best regards, KL Suites

            Responded May 07, 2019
            Setia Sky by KL Suites
            8.4
            Excellent
            azanah from Malaysia
            Family with young children
            3-Bedroom Presidential Suite
            Stayed 2 nights in April 2019

            Excellent”

            This time my stay here is so awesome. Despite the washing machine is not up to standard but the staff here especially ms ela n ziela incrediblely help me out. En ridzuan the maintenance guy came to the rescue. But i forgotten to tell them about the malfunction of the aircond in the living room. There is water leaking for both of the aircond. Otherwise the view from 38th floor is stunning. Thank you ms ela, ziela and ridzuan.

            Reviewed April 08, 2019

            Dear Azanah, Greetings from KL Suites! We are delighted to hear that our staff has been so helpful and has reached your expectation. However, please accept our apology for the hassle you've been through during your stay with us. Thank you for staying with us and we hope to welcome you again. Best regards, KL Suites

            Responded May 07, 2019
            Setia Sky by KL Suites
            5.6
            Kasma from Malaysia
            Family with teens
            3-Bedroom Presidential Suite
            Stayed 3 nights in April 2019

            Next to IJN”

            The management only gave 1 access card (which is also the only card to power up the unit) ...wanted an additional RM200 deposit for a second access card on top of the the RM300 deposit for the unit. I find that is quite a stupid system. They shld automatically give 2 cards especially because our unit can accommodate up to 6 adults...3 bedroom unit. The security is stringent BUT with no thought thru process to eliminate miscommunication and inconvenience to all visitors/temporary residents. The location is great, a walking distance to local food, near Kampung Baru and for my purpose is 2 min walk to IJN But I will not choose this place again...

            Reviewed April 06, 2019

            Dear Kasma, Greetings from KL Suites! Your feedback is highly appreciated and will help us to improve our ability to serve you and other guests. It is our priority to keep up the standard up to guest expectation and thank you for staying with us! Best regards, KL Suites

            Responded May 07, 2019
            Setia Sky by KL Suites
            4.8
            Vivienne
            Family with teens
            2 Bedroom Superior Apartment
            Stayed 1 night in March 2019

            Bad service ”

            The property was excellent. However, the quality of service was just incredibly bad that the beautiful view and awesome facilities is just not worth it. I had to wait 1 hour to check in, I came to the property with no idea which block I’m supposed to go to, tried to contact the owner but no reply at all until a kind security guard helped me to contact somebody who knew somebody. There were many mosquitoes in the apartment, some of the furniture was broken and in one of the bathrooms there was leftover bar soap from a previous guest. I sincerely hope they improve because the facilities is great with a very impressive view of the twin towers. Such a waste not to maintain the place well.

            Reviewed April 02, 2019

            Dear Vivienne, Greetings from KL Suites! Your feedback is highly appreciated and will help us to improve our ability to serve you and other guests. It is our priority to keep up the standard up to guest expectation and thank you for staying with us! Best regards, KL Suites

            Responded May 07, 2019
            Setia Sky by KL Suites
            12345
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            Setia Sky by KL Suites
            |Very good 7.6
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            • Excellent location
            • Petronas Twin Towers
            • LRT Train Station - Kampung Baru is within 0.81 km