Shahzan Inn Kuantan
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Deluxe Double Bed (Room Only) Shahzan Inn Kuantan
Swimming pool [outdoor] Shahzan Inn Kuantan
Bathroom Shahzan Inn Kuantan
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7.7
Very good
/10
(3397 reviews)See what guests said
Housekeeping34
View29
Breakfast16
See map
8.6
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Masjid Sultan Ahmad Shah330 m
  • Taman Esplanade760 m
  • Berjaya Megamall960 m
  • East Coast Mall1.4 km
  • Bukit Pelindung Recreational Forest3.55 km
  • Teluk Cempedak Beach5.27 km
  • Pantai Balok13.79 km
  • Sungai Pandan Waterfall20.05 km
  • 3-star Hotel
    Free Wi-Fi

    Shahzan Inn Kuantan

    Lot PT240, Jalan Bukit Ubi/Jalan Masjid, Kuantan City, Kuantan, Malaysia - See map
    "The location is good in the city center and you will find food and ATM booth nearby."
    Tajul - June 21, 2018
    Exceptional reputation
    Recommended by 89% of guests
    Very good service
    7.5 rating for service
    Very good cleanliness
    7.3 rating for cleanliness
    Very good facilities on premise
    7.2 facilities on premise
    • Located in heart of Kuantan

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Shops

    Your dates are popular among travelersUsers are booking a place in Kuantan every 17 minutes on Agoda.com
    Value for money8.1
    Location rating8.6
    Nearest airportSultan Haji Ahmad Shah Airport (KUA)
    Distance to airport12.6 km

    Rooms available at Shahzan Inn Kuantan

    Deluxe Double or Twin Room
    Deluxe Double or Twin Room
    ...
    • Room size: 15 m²/161 ft²
    • Shower
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Deluxe Double Bed (Room Only)
    Deluxe Double Bed (Room Only)
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 double bed
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    Sharedfacilities Suite
    Sharedfacilities Suite
    ...
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      Suite Standard Standard
      Suite Standard Standard
      ...
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        Basic Suite
        Basic Suite
        ...
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          Room Assigned on Arrival
          Room Assigned on Arrival
          ...
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            Deluxe Double
            Deluxe Double
            ...
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              Standard Quadruple
              Standard Quadruple
              ...
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                Family Room Standard Standard
                Family Room Standard Standard
                ...
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                  Suite Standard
                  Suite Standard
                  ...
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                    Frequently asked questions

                    What time is check-in and check-out at Shahzan Inn Kuantan?

                    Check-in at Shahzan Inn Kuantan starts from 03:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Shahzan Inn Kuantan to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

                    How do I get to Shahzan Inn Kuantan?

                    If you would like to drive to Shahzan Inn Kuantan, a car park is available.

                    Is breakfast offered at Shahzan Inn Kuantan?

                    Buffet breakfast is offered at Shahzan Inn Kuantan. Shahzan Inn Kuantan serves continental breakfast. There is an additional charge for adults and children payable at the property, if not included in the room rate.

                    What are my dining options at Shahzan Inn Kuantan?

                    Shahzan Inn Kuantan has an in-house restaurant for hungry guests to dine-in. Puteri Teja Coffee House comes highly recommended by the property. A variety of cuisines ranging from Asian to international cuisine is served at the restaurant. You can select signature dishes with the " la carte menu option.
                    Don't miss a chance to treat your taste buds to onion soup and soup ayam, the most popular dishes at the property.

                    Can special events be hosted at Shahzan Inn Kuantan?

                    Special events may be hosted at Shahzan Inn Kuantan. The property has indoor venues that can hold up to 200 people.
                    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

                    Can business events be hosted at Shahzan Inn Kuantan?

                    On-site venues and convenient event services make Shahzan Inn Kuantan an ideal choice for hosting events such as conferences and seminars. The business venues at Shahzan Inn Kuantan can hold up to 200 people. An extensive range of facilities and services including projector or LED display, audio-visual equipment and meeting supplies is available to help make your business event a successful one.
                    Interested in hosting a business event? Let Shahzan Inn Kuantan know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

                    What is the smoking policy at Shahzan Inn Kuantan?

                    Designated smoking areas are provided at Shahzan Inn Kuantan for guests who smoke.

                    Show more questions
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                    Explore the neighborhood

                    What people love about Shahzan Inn Kuantan

                    • 8.8
                      Excellent
                      Location

                      "The hotel is in the city center near the Kuantan Mosque."

                      AZMI

                      |

                      October 5, 2018

                    • 6.0
                      Review score
                      Location

                      "Near teluk chempedak beach, tanjung lumpur as well."

                      nurulhuda

                      |

                      January 2, 2019

                    • 7.2
                      Very good

                      "Good price offrer and good for big family"

                      Mazlan

                      |

                      December 3, 2018

                    Property ranking|Compared to 391 Kuantan properties
                    See all rankings
                    Review score - United States
                    9.1/10
                    Location score
                    8.6/10
                    Room comfort score
                    6.3/10
                    Value for money score
                    8.1/10
                    Better than
                    99
                    %
                    of Kuantan properties
                    Better than
                    94
                    %
                    of Kuantan properties
                    Better than
                    90
                    %
                    of Kuantan properties
                    Better than
                    86
                    %
                    of Kuantan properties
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                    Overall rating:
                    7.7
                    Very good
                    3,397 reviews
                    Cleanliness
                    7.3
                    Facilities
                    7.2
                    Location
                    8.6
                    Read all reviews >
                    What travelers say they love:
                    Good location, near mosque , food courts and shopping mall.
                    ZALELA A. from Malaysia
                    Family with older children
                    More about Shahzan Inn Kuantan

                    More about Shahzan Inn Kuantan

                    Located in the lovely area of Kuantan City, Shahzan Inn Kuantan enjoys a commanding position in the business, shopping, beaches hub of Kuantan. With its location just from the city center and from the airport, this 3-star hotel attracts numerous travelers each year. For those of you who want to venture out, Hospital Pakar Prkmuip, Mahkota Square, Kuantan Parade are just some of the attractions available to visitors.

                    Take advantage of a wealth of unrivaled services and amenities at this Kuantan hotel. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage.

                    127 rooms spread over 14 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, desk can be found in selected rooms. The hotel offers many unique recreational opportunities such as golf course (within 3 km), outdoor pool, pool (kids). Enjoy unparalleled services and a truly prestigious address at the Shahzan Inn Kuantan.

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                    Most talked about facilities

                    Breakfast
                    53 mentions
                    Swimming Pool
                    53 mentions
                    Housekeeping
                    35 mentions
                    Car Park
                    23 mentions

                    What they offer

                    9.6
                    Exceptional
                    Staff 

                    "Good hospitality, very nice and helpful staffs."

                    Razuwa H.

                    |

                    July 31, 2017

                    View all reviews
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                    Nearest essentials

                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                    What's nearby

                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                    Property's guest policies

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                    Some helpful facts

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                    Property announcements

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                    Reviews of Shahzan Inn Kuantan from real guests

                    Provided by verified guests of Agoda
                    Agoda Reviews (3397)Booking.com Reviews (695)
                    7.7
                    /
                    10
                    Cleanliness7.3
                    Facilities7.2
                    Location8.6
                    Room comfort and quality6.3
                    Service7.5
                    Value for money8.1
                    High score for Kuantan
                    Rating
                    9+ Exceptional (271)
                    8-9 Excellent (194)
                    7-8 Very Good (358)
                    6-7 Good (182)
                    <6 Below Expectation (284)
                    Time of the year
                    Mar - May (287)
                    Jun - Aug (315)
                    Sep - Nov (321)
                    Dec - Feb (366)
                    Don't miss out!Users are booking a place in Kuantan every 17 minutes on Agoda.com
                    All guests (3397)
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                    Show reviews that mention 

                    Showing 1289 verified guest comments
                    12345
                    8.4
                    Excellent
                    wahti from Malaysia
                    Family with young children
                    Deluxe Double Bed (Room Only)
                    Stayed 1 night in June 2019

                    Reliable Staple”

                    The property is old and jaded but it serves its purpose wonderfully still. Through hotel reservations sites, the room rates can be a steal! Diligent staff. Adequate - all basic facilities are in decent working order. It sits right in the middle of town and hotel guests can walk to just about anywhere in a jiffy.

                    Reviewed June 15, 2019
                    7.6
                    Very good
                    Katherine from Malaysia
                    Business traveler
                    Deluxe Double Bed (Room Only)
                    Stayed 3 nights in July 2019

                    Door Lift No Sensor ”

                    Door lift no sensor, must walk in n out by flash!

                    Reviewed July 22, 2019
                    5.2
                    Romaizi from Malaysia
                    Couple
                    Deluxe Double Bed (Room Only)
                    Stayed 2 nights in June 2019

                    Facility Eaten By Age”

                    Basement car park creepy. Room got big maroon cockroach. Very good location, easy access. Hope hotel management do something on this hotel building soon..make this hotel a great place again..maybe..

                    Reviewed July 20, 2019
                    8.0
                    Excellent
                    Muna from Malaysia
                    Solo traveler
                    Deluxe Double Bed (Room Only)
                    Stayed 2 nights in July 2019

                    I expected more, but it's not that bad ”

                    All is well. It's just that everything ia too basic. The lock for room doors is quite complicated. Non-worthy room service. You better eat out than order room service

                    Reviewed July 16, 2019
                    8.0
                    Excellent
                    Atiqah from Malaysia
                    Group
                    Deluxe Double Bed (Room Only)
                    Stayed 2 nights in March 2019

                    Affordable Price. Excellent location.”

                    Affordable price. Food selection for breakfast buffet was justifiable for the amount paid. Excellent location. Attentive staffs. However, the swimming pool needs a few repairs (and cleaning) here and there. Cleanliness overall can be improved too.

                    Reviewed April 01, 2019
                    8.8
                    Excellent
                    Natasha from Malaysia
                    Couple
                    Deluxe Double Bed (Room Only)
                    Stayed 1 night in March 2019

                    Worth to stay here”

                    The room is spacious, the swimming pool is clean and big, the location is at the city centre. Near to the famous local food such as Kula Cakes (walking distance). However, the check in process is a bit slow. Overall, I'm a satisfied customer.

                    Reviewed April 01, 2019
                    9.6
                    Exceptional
                    wahti from Malaysia
                    Family with young children
                    Deluxe Double Bed (Room Only)
                    Stayed 3 nights in January 2019

                    REliable”

                    For being a very old property, Shahzan Inn is VERY CLEAN. With top notch service staff who really care and are courteous. Its in the heart of Kuantan which is the capital of Pahang state, and its sloce to just about everything you need.

                    Reviewed March 07, 2019
                    5.6
                    fathmah from Singapore
                    Family with young children
                    Deluxe Double Bed (Room Only)
                    Stayed 2 nights in June 2019

                    75% below expectation”

                    We took this hotel for some reasons. Location is good, provides mini bar (fridge) & wifi. Those are the 3 core reasons. Expectation: location is good. Just need to make one big U-turn to get to this hotel. Nonetheless, it's located at the heart of Kuantan City. Mini bar? Huge disappointment. We came in and couldnt find any fridges. Checked with the staff, said they removed all fridges and only has one at their restaurant. So we kept on going there to and fro to keep and collect our food & drinks. I mean if you dont have it, dont mention in the website that you provide it! Third and most importantly, the wifi. We stayed there for 2D2N and we all suffered. The wifi was super slow, kept on getting disconnected so we all gave up. As foreigners, having wifi in the hotel is very important. We spent that extra money for the wifi so we dont have to get Sim card with internet. Unfortunately, because the wifi signal was so bad we had to result to spending more than RM50 for sim+internet!! :(

                    Reviewed July 15, 2019
                    6.8
                    Good
                    Amitha from Malaysia
                    Solo traveler
                    Deluxe Double Bed (Room Only)
                    Stayed 4 nights in July 2019

                    Good”

                    The pool has no attendants, which is fine... But there were no one to stop kids from throwing rubbing into the pool, which is kinda irritating..

                    Reviewed July 14, 2019
                    7.2
                    Very good
                    mohd from Malaysia
                    Business traveler
                    Deluxe Double Bed (Room Only)
                    Stayed 1 night in July 2019

                    Clean ”

                    Not like before. My room so clean. Tq

                    Reviewed July 14, 2019
                    7.6
                    Very good
                    khairul from Malaysia
                    Couple
                    Deluxe Double Bed (Room Only)
                    Stayed 1 night in June 2019

                    hair raising xperience”

                    hair everywhere. pubes hair also. demm....

                    Reviewed July 13, 2019
                    8.0
                    Excellent
                    FATIN from Malaysia
                    Business traveler
                    Deluxe Double Bed (Room Only)
                    Stayed 1 night in July 2019

                    NICE ROOM”

                    WILL STAY AGAIN

                    Reviewed July 08, 2019
                    9.6
                    Exceptional
                    nor from Malaysia
                    Solo traveler
                    Deluxe Double Bed (Room Only)
                    Stayed 1 night in June 2019

                    Exceptional”

                    Good service

                    Reviewed July 02, 2019
                    8.8
                    Excellent
                    Aimi from Malaysia
                    Family with young children
                    Deluxe Double Bed (Room Only)
                    Stayed 1 night in June 2019

                    Good for family stay”

                    good if you are in a budget stay

                    Reviewed June 29, 2019
                    10.0
                    Exceptional
                    zuraidah from Malaysia
                    Family with young children
                    Deluxe Double Bed (Room Only)
                    Stayed 1 night in June 2019

                    Exceptional”

                    no komen

                    Reviewed June 27, 2019
                    4.8
                    ainina from Malaysia
                    Business traveler
                    Deluxe Double Bed (Room Only)
                    Stayed 1 night in June 2019

                    Great two night business stay ”

                    Agoda had made my last minute booking experiences an ease & affordable price rm79 for a night. My stayed here during my business trip back in my home town. however I’m a little bit stressed out over staff faulty and ignored my request for late check out at 2 pm. I had to book on agoda to get cheaper price for extended night rather had to pay an extra one hour service fees MYR60, 90% worth of my total stay.

                    Reviewed June 13, 2019
                    3.2
                    Mohd from Malaysia
                    Business traveler
                    Deluxe Double Bed (Room Only)
                    Stayed 1 night in June 2019

                    Worst hotel.bad experience.rude staff”

                    Staff are disrespectful .front office guys were worst and bad attic as a hoteliers.rooms are worst quality and have cockroches in bed and around a room(got pictures).upon checkout times the door room was strongly BANGED twice .

                    Reviewed June 12, 2019
                    8.0
                    Excellent
                    Ahmad from Malaysia
                    Family with young children
                    Deluxe Double Bed (Room Only)
                    Stayed 1 night in June 2019

                    Old hotel within city centre.”

                    The hotel is quite old but the deco still looks great. Parking space is limited. Park outside of hotel compound will cost you RM10 fine if you're not placing coupon tickets on-time but based on my observation, Majlis Perbandaran Kuantan will target hotel visitors first for easy money. Rooms, it is old but nice and cozy. I just love old hotel room design. It brings back my childhood memory. Aircond working fine. Bathroom is just nice except for shower place, which is a bit tight. Room carpet maybe can be changed to new one as it is a bit old and dirty. Those in the room corridor as well. Ironing area is provided outside the room. View of the city from the room is nice. Overall, it is a pleasant stay for me apart of MPK keeping trying to screw on the parking. Love it and will plan to stay again here in the future.

                    Reviewed June 12, 2019
                    7.2
                    Very good
                    Mustafa from Malaysia
                    Couple
                    Deluxe Double Bed (Room Only)
                    Stayed 2 nights in April 2019

                    hmmm”

                    Pros: -Placed at city centre, facilities, restaurants, etc. -Got swimming pool, for kids and adult. -Friendly staff. Cons: -Old furniture -Dirty furniture -The queen bed is not actually a queen bed. It's smaller than it should be.

                    Reviewed May 14, 2019
                    6.4
                    Good
                    Nur from Malaysia
                    Business traveler
                    Deluxe Double Bed (Room Only)
                    Stayed 1 night in June 2018

                    Good”

                    I saw cockroaches inside my toilet and its a turn off for me. Used to be my favourite hotel whenever im in Kuantan but sadly i had to change my hotel this time. But i really love this hotel because of its location and parking.

                    Reviewed May 02, 2019
                    12345
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                    Shahzan Inn Kuantan
                    |Very good 7.7
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                    • Excellent location
                    • Masjid Sultan Ahmad Shah