24 May 2020
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25 May 2020
Monday
2 adults
1 room
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![Swimming pool [outdoor] Shahzan Inn Kuantan](http://pix10.agoda.net/hotelImages/276/276751/276751_120731112205861.jpg?s=1024x768)
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7.7
Very good
/10
(3397 reviews)See what guests said
Housekeeping34
View29
Breakfast16
See map
8.6
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
3-star Hotel
Free Wi-Fi
Shahzan Inn Kuantan
Lot PT240, Jalan Bukit Ubi/Jalan Masjid, Kuantan City, Kuantan, Malaysia - See map
"The location is good in the city center and you will find food and ATM booth nearby."
Tajul - June 21, 2018
Exceptional reputation
Recommended by 89% of guests
Recommended by 89% of guests
Very good service
7.5 rating for service
7.5 rating for service
Very good cleanliness
7.3 rating for cleanliness
7.3 rating for cleanliness
Very good facilities on premise
7.2 facilities on premise
7.2 facilities on premise
Located in heart of Kuantan
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Shops
Your dates are popular among travelersUsers are booking a place in Kuantan every 17 minutes on Agoda.com
| Value for money | 8.1 |
| Location rating | 8.6 |
| Nearest airport | Sultan Haji Ahmad Shah Airport (KUA) |
| Distance to airport | 12.6 km |
Rooms available at Shahzan Inn Kuantan
Room photos and details
Deluxe Double or Twin Room
...
- Room size: 15 m²/161 ft²
- Shower
- 1 queen bed or 2 single bed...
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Room photos and details
Deluxe Double Bed (Room Only)
...
- Room size: 15 m²/161 ft²
- City view
- 1 double bed
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Sharedfacilities Suite
...
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Suite Standard Standard
...
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Basic Suite
...
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Room Assigned on Arrival
...
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Deluxe Double
...
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Standard Quadruple
...
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Family Room Standard Standard
...
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Suite Standard
...
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Frequently asked questions
What time is check-in and check-out at Shahzan Inn Kuantan?
Check-in at Shahzan Inn Kuantan starts from 03:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Shahzan Inn Kuantan to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.
How do I get to Shahzan Inn Kuantan?
If you would like to drive to Shahzan Inn Kuantan, a car park is available.
Is breakfast offered at Shahzan Inn Kuantan?
Buffet breakfast is offered at Shahzan Inn Kuantan. Shahzan Inn Kuantan serves continental breakfast. There is an additional charge for adults and children payable at the property, if not included in the room rate.
What are my dining options at Shahzan Inn Kuantan?
Shahzan Inn Kuantan has an in-house restaurant for hungry guests to dine-in. Puteri Teja Coffee House comes highly recommended by the property. A variety of cuisines ranging from Asian to international cuisine is served at the restaurant. You can select signature dishes with the " la carte menu option.
Don't miss a chance to treat your taste buds to onion soup and soup ayam, the most popular dishes at the property.
Can special events be hosted at Shahzan Inn Kuantan?
Special events may be hosted at Shahzan Inn Kuantan. The property has indoor venues that can hold up to 200 people.
Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.
Can business events be hosted at Shahzan Inn Kuantan?
On-site venues and convenient event services make Shahzan Inn Kuantan an ideal choice for hosting events such as conferences and seminars. The business venues at Shahzan Inn Kuantan can hold up to 200 people. An extensive range of facilities and services including projector or LED display, audio-visual equipment and meeting supplies is available to help make your business event a successful one.
Interested in hosting a business event? Let Shahzan Inn Kuantan know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.
What is the smoking policy at Shahzan Inn Kuantan?
Designated smoking areas are provided at Shahzan Inn Kuantan for guests who smoke.
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Explore the neighborhood
What people love about Shahzan Inn Kuantan
- Location8.8Excellent
"The hotel is in the city center near the Kuantan Mosque."
AZMI
|
October 5, 2018
- Location6.0Review score
"Near teluk chempedak beach, tanjung lumpur as well."
nurulhuda
|
January 2, 2019
- 7.2Very good
"Good price offrer and good for big family"
Mazlan
|
December 3, 2018
Property ranking|Compared to 391 Kuantan properties
See all rankings
Review score - United States
9.1/10
Location score
8.6/10
Room comfort score
6.3/10
Value for money score
8.1/10
Better than
99
%
of Kuantan properties
Better than
94
%
of Kuantan properties
Better than
90
%
of Kuantan properties
Better than
86
%
of Kuantan properties
Overall rating:
7.7
Very good
3,397 reviews
3,397 reviews
Cleanliness
7.3
Facilities
7.2
Location
8.6
What travelers say they love:
Good location, near mosque , food courts and shopping mall.
ZALELA A. from Malaysia
Family with older children
Family with older children
Located in the lovely area of Kuantan City, Shahzan Inn Kuantan enjoys a commanding position in the business, shopping, beaches hub of Kuantan. With its location just from the city center and from the airport, this 3-star hotel attracts numerous travelers each year. For those of you who want to venture out, Hospital Pakar Prkmuip, Mahkota Square, Kuantan Parade are just some of the attractions available to visitors.
Take advantage of a wealth of unrivaled services and amenities at this Kuantan hotel. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage.
127 rooms spread over 14 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, desk can be found in selected rooms. The hotel offers many unique recreational opportunities such as golf course (within 3 km), outdoor pool, pool (kids). Enjoy unparalleled services and a truly prestigious address at the Shahzan Inn Kuantan.
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Most talked about facilities
Breakfast
53 mentions
Swimming Pool
53 mentions
Housekeeping
35 mentions
Car Park
23 mentions
What they offer
9.6
Exceptional"Good hospitality, very nice and helpful staffs."
Razuwa H.
|
July 31, 2017
View all reviews
Take a look at these facilities:
- Swimming pool [outdoor]
- Restaurants
- Family room
Languages spoken
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Swimming pool [outdoor]
- Tours
Dining, drinking, and snacking
- Coffee shop
- Restaurants
- Room service
Services and conveniences
- Daily housekeeping
- Luggage storage
- Shops
- Laundry service
- Safety deposit boxes
- Smoking area
For the kids
- Family room
- Swimming pool [kids]
Land sports
- Golf course (within 3 km)
Access
- Check-in/out [express]
- Facilities for disabled guests
- Pets allowed
- Elevator
- Front desk [24-hour]
Getting around
- Car park [free of charge]
Available in all rooms
- Air conditioning
- Hair dryer
- Shower
- Coffee/tea maker
- Internet access – wireless
- Smoking allowed
- Daily newspaper
- Ironing facilities
- TV
- Desk
- Mini bar
- Wi-Fi [free]
- Free bottled water
- On-demand movies
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Nearest essentials
Airports
Sultan Haji Ahmad Shah Airport (KUA)
12.6 km
23 minutes
Kerteh Airport (KTE)
82.5 km
Public transportation
Terminal Sentral Kuantan Bus Station
5.3 km
Hospital or clinic
Hospital Pakar Prkmuip
190 m
Shopping
East Coast Mall
1.4 km
Convenience store
7 Eleven
270 m
Cash withdrawal
ATM
220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby
Popular landmarks
- Masjid Sultan Ahmad Shah - 330 m
- Taman Esplanade - 760 m
- Berjaya Megamall - 960 m
- East Coast Mall - 1.4 km
- Bukit Pelindung Recreational Forest - 3.55 km
- Teluk Cempedak Beach - 5.27 km
- Pantai Balok - 13.79 km
- Sungai Pandan Waterfall - 20.05 km
Nearby landmarks
- Hospital Pakar Prkmuip - 190 m
- Mahkota Square - 280 m
- Kuantan Parade - 290 m
- Masjid Sultan Ahmad Shah - 330 m
- Sekolah Kebangsaan Terentum Jalan Gambut - 350 m
- Lembaga Tabung Haji - 350 m
- Kumpulan Wang Simpanan Pekerja Kuantan - 360 m
- Jabatan Pendidikan Daerah - 440 m
- Standard Charted bank Kuantan - 450 m
- Perbadanan Kemajuan Negeri Pahang - 460 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Infant 0-4 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 5-12 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 13 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 12:00 PM
The property
Number of floors: 14
Number of restaurants: 1
Number of rooms : 124
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Property announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
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Compare to other recommended properties
 Shahzan Inn Kuantan |  |  | Best value!   agodaHomes | |
| Dining | Breakfast available | Breakfast available | Breakfast available | Kitchen |
| Guest rating | Very good 3397 reviews 7.7 Location 8.6 | Very good 6497 reviews 7.7 Location 8.1 | Good 2517 reviews 7.0 Location 7.9 | Exceptional 3 reviews 9.6 Location 9.3 |
| Neighborhood | Kuantan City | Kuantan City | Kuantan City | Beserah |
Reviews of Shahzan Inn Kuantan from real guests
Provided by verified guests of 
Agoda Reviews (3397)Booking.com Reviews (695)
7.7
/
10
Very good
High score for Kuantan
Rating
9+ Exceptional (271)
8-9 Excellent (194)
7-8 Very Good (358)
6-7 Good (182)
<6 Below Expectation (284)
Time of the year
Mar - May (287)
Jun - Aug (315)
Sep - Nov (321)
Dec - Feb (366)
Don't miss out!Users are booking a place in Kuantan every 17 minutes on Agoda.com
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Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Masjid Sultan Ahmad Shah
Reliable Staple”
The property is old and jaded but it serves its purpose wonderfully still. Through hotel reservations sites, the room rates can be a steal! Diligent staff. Adequate - all basic facilities are in decent working order. It sits right in the middle of town and hotel guests can walk to just about anywhere in a jiffy.
Door Lift No Sensor ”
Door lift no sensor, must walk in n out by flash!
Facility Eaten By Age”
Basement car park creepy. Room got big maroon cockroach. Very good location, easy access. Hope hotel management do something on this hotel building soon..make this hotel a great place again..maybe..
I expected more, but it's not that bad ”
All is well. It's just that everything ia too basic. The lock for room doors is quite complicated. Non-worthy room service. You better eat out than order room service
Affordable Price. Excellent location.”
Affordable price. Food selection for breakfast buffet was justifiable for the amount paid. Excellent location. Attentive staffs. However, the swimming pool needs a few repairs (and cleaning) here and there. Cleanliness overall can be improved too.
Worth to stay here”
The room is spacious, the swimming pool is clean and big, the location is at the city centre. Near to the famous local food such as Kula Cakes (walking distance). However, the check in process is a bit slow. Overall, I'm a satisfied customer.
REliable”
For being a very old property, Shahzan Inn is VERY CLEAN. With top notch service staff who really care and are courteous. Its in the heart of Kuantan which is the capital of Pahang state, and its sloce to just about everything you need.
75% below expectation”
We took this hotel for some reasons. Location is good, provides mini bar (fridge) & wifi. Those are the 3 core reasons. Expectation: location is good. Just need to make one big U-turn to get to this hotel. Nonetheless, it's located at the heart of Kuantan City. Mini bar? Huge disappointment. We came in and couldnt find any fridges. Checked with the staff, said they removed all fridges and only has one at their restaurant. So we kept on going there to and fro to keep and collect our food & drinks. I mean if you dont have it, dont mention in the website that you provide it! Third and most importantly, the wifi. We stayed there for 2D2N and we all suffered. The wifi was super slow, kept on getting disconnected so we all gave up. As foreigners, having wifi in the hotel is very important. We spent that extra money for the wifi so we dont have to get Sim card with internet. Unfortunately, because the wifi signal was so bad we had to result to spending more than RM50 for sim+internet!! :(
Good”
The pool has no attendants, which is fine... But there were no one to stop kids from throwing rubbing into the pool, which is kinda irritating..
Clean ”
Not like before. My room so clean. Tq
hair raising xperience”
hair everywhere. pubes hair also. demm....
NICE ROOM”
WILL STAY AGAIN
Exceptional”
Good service
Good for family stay”
good if you are in a budget stay
Exceptional”
no komen
Great two night business stay ”
Agoda had made my last minute booking experiences an ease & affordable price rm79 for a night. My stayed here during my business trip back in my home town. however I’m a little bit stressed out over staff faulty and ignored my request for late check out at 2 pm. I had to book on agoda to get cheaper price for extended night rather had to pay an extra one hour service fees MYR60, 90% worth of my total stay.
Worst hotel.bad experience.rude staff”
Staff are disrespectful .front office guys were worst and bad attic as a hoteliers.rooms are worst quality and have cockroches in bed and around a room(got pictures).upon checkout times the door room was strongly BANGED twice .
Old hotel within city centre.”
The hotel is quite old but the deco still looks great. Parking space is limited. Park outside of hotel compound will cost you RM10 fine if you're not placing coupon tickets on-time but based on my observation, Majlis Perbandaran Kuantan will target hotel visitors first for easy money. Rooms, it is old but nice and cozy. I just love old hotel room design. It brings back my childhood memory. Aircond working fine. Bathroom is just nice except for shower place, which is a bit tight. Room carpet maybe can be changed to new one as it is a bit old and dirty. Those in the room corridor as well. Ironing area is provided outside the room. View of the city from the room is nice. Overall, it is a pleasant stay for me apart of MPK keeping trying to screw on the parking. Love it and will plan to stay again here in the future.
hmmm”
Pros: -Placed at city centre, facilities, restaurants, etc. -Got swimming pool, for kids and adult. -Friendly staff. Cons: -Old furniture -Dirty furniture -The queen bed is not actually a queen bed. It's smaller than it should be.
Good”
I saw cockroaches inside my toilet and its a turn off for me. Used to be my favourite hotel whenever im in Kuantan but sadly i had to change my hotel this time. But i really love this hotel because of its location and parking.