"Upon arriving the front desk staff was so helpful and inform..."
February 28, 2018
Free Wi-Fi in all rooms!
|Value for money||8.3|
"Amazing staff, cumfy beds, great location"
January 4, 2019
"Nearby facilities: Yamakazi convenient store to stock up on food and good sandwiches/ eclairs etc."
February 28, 2018
January 11, 2017
"Shuttle bus stop right outside hotel, many restaurants and s..."
January 11, 2017
Located in the lovely area of Hakuba, Shakespeare Hotel enjoys a commanding position in the sports, skiing hub of Nagano. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
The facilities and services provided by Shakespeare Hotel ensure a pleasant stay for guests. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, luggage storage, Wi-Fi in public areas, car park, restaurant.
20 rooms spread over 3 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, carpeting, complimentary tea, linens, sofa can be found in selected rooms. Throughout the day you can enjoy the relaxing atmosphere of the skiing, garden. Discover an engaging blend of professional service and a wide array of features at Shakespeare Hotel.
"In general the hotel is good value for money."
December 29, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Great location in Echoland”
Fantastic hotel. Close to food, shops and Hakuba base camp bus stop. 7/11 and big supermarket about 20min stroll, smaller supermarket in Echoland a 2min walk. Beds are comfortable and a good sized room. Super friendly staff, will definitely be booking here again when we return.
Amazing staff, cumfy beds, great location
Awesome stay ”
Upon arriving the front desk staff was so helpful and informative. They have us maps and walked us to our room. In the lobby they have a space for yoga classes, coffee and tea, and right outside the globe bar for food and drinks. Not a far walking distance to lots of good food and transportation to the slopes. The rooms were very comfy and clean. You have the option to set thermostat on 0, low, medium, or high. We kept it on 0 as low made it a bit too warm for us. We would open the windows on some nights if we got too hot. Only issue was the shower. It would be a comfortable temperature and then spray lava hot water on you while showering.
Cosy Accommodation in convenient location ”
Location : Located in the heart of Echoland, just 1 minute walk to the Hakuba Base Camp where you can take the free bus shuttle to the various ski slopes. Nearby facilities: Yamakazi convenient store to stock up on food and good sandwiches/ eclairs etc. Kyoto Restaurant very good. Staff: kudos to Drake and Miki for being ever helpful. They will make reservations for you for dinner, purchase tickets to the nearby onsen at the bus terminal. Amenities: free coffee / tea/ hot soup throughout the day. Dry room to store your skis and equipment, laundry, microwave facilities in basement. Rooms: big and spacious, although baths are a bit small, the usual compact jap style. Breakfast : nothing much to shout about at Cheaper to buy sandwiches at yamakazi in the morning.
Great location and staff”
Great location in echo land just across the road from free shuttle bus to the slopes and walking distance to all restaurants. Staff were great especially Drake. We stayed in the annex which is fine but out dated and needs a bit of an uplift so that was the only disappointing aspect.
Good location, friendly staff&helpful”
In general the hotel is good value for money. Location, staff, transportation, dry room for ski gear are perfectly available. Need to improve variety of food. Overall, this hotel is a good choice.
Well located, in Echoland, friendly staff and comfortable. A bit disappointing that the near-by onsen, to which the hotel used to provide free vouchers has closed down. The hotel now offer discounts at more distant onsens.
Fully renovated!! Super easy location”
New yoga studio, new rooms and the staff were wonderful and professional. Located in an area with a lot of bars and diners so it's super easy for tourists. Shuttle bus right in front of the hotels so it's easy access to the slopes. Rental shop right next to the hotel. Super super easy if it's your first trip to Japan, or hakuba
shuttle bus stop right outside hotel, many restaurants and ski rental shops around. Great location. simple buffet breakfast available, though there is wifi available but quite weak in room, have to go to lobby for better connection Hotel used to have complimentary onsen but it was discontinued... disappointed. Front desk staff is helpful, room is clean, amenities included. Bed is cosy, room is warm enough for winter.
We booked this hotel to enjoy some of the Japan's country side during Green Season. This hotel was perfectly located. We were steps away from delicious restaurants and the activity shop for bike rentals and such. The hotel staff was incredible. They went out of their way to drive us 20 minutes away so we could enjoy one of the nearby lakes. They also drove us to the train station for no extra charge. It was great, there was always an english staff behind the desk. We will definitely stay again. Excellent!
Lovely spot lovely staff lovely food nice hotel”
We found them very very kind and accomodating
忙しくお疲れだったのでしょうが、年配の男性がお部屋まで案内頂く時に荷物を持つ素振りも見せなかったのに案内途中に「お荷物大丈夫ですか？」と言う問い掛けは如何なものかと。また、お部屋のご説明も短略化され雑でした。 また、部屋のカップも茶渋まみれ、ソーサーも汚れて埃まみれ。 前泊したお客様の忘れたヨーグルトが冷蔵庫に入りっぱなしでした。 残念です。
白馬村酒店選擇其實唔多，今次入住呢間酒店既已翻新版本房間，感覺係「正常」，即係如果未翻新的話就真係有點不敢想像。 其實床頗舒適，暖氣都夠，就係廁所冇免治馬桶呢樣嘢講唔過去，冰冷既天氣坐係冰凍既馬桶上，不可思議。 職員方面，台灣人開既酒店，普通話可以溝通，有美國員工，英文溝通亦絕對冇問題；有事請求佢地都會盡力協助，呢樣非常好！ 如果廁所可以改進一下，都算不錯既一間酒店。
Dear Mr. Wong, 煩請你與本飯店聯絡、您送去軽井澤的行李已經被Apa Hotel 退回, 因為他們無法保存你的行李到二月。請速與本飯店聯絡、以便我們協助你處理你的行李。 謝謝您