Very good 7.8
Based on 606 reviews

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About this property


Located on the famous Nanjing Road, this hotel shares close proximity to the Shanghai Exhibition Center, Shanghai Centre, Plaza 66 and famous Wujiang Gourmet Street. The hotel features 514 spacious rooms equipped with modern amenities to fit your needs. The hotel’s recreational facilities include a fully-equipped fitness center, two tennis courts and a spa to name a few. Conference venues, a pillar-less Grand Ballroom and five stylish meeting rooms are ideal for meetings and events. For discerning business executives, the Club floors offer exclusive services and privileges. The renovated lobby features famous artwork with a unique look at Chinese art history. Whatever the reason for your visit, Shanghai JC Mandarin Hotel Limited will make your stay a good one.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park

Things to do, ways to relax

  • Nightclub
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Tennis court(s)
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Elevator
  • Pets allowed
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When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 224 CNY
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 14 km
Internet Usage Fee: 120 CNY
Non-Smoking Rooms / Floors: Yes
Number of Floors: 28
Number of Restaurants: 1
Number of Rooms : 514
Reception Open Until: 00:00AM
Room Voltage: 220
Year Hotel Built: 1991
Year Hotel Last Renovated: 2009
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Verified traveler reviews

Filter by traveler type
Very good

based on 606 reviews
  • Cleanliness 7.9
  • Location 8.9
  • Room Comfort/Standard 7.9
  • Service 7.6
  • Value for money 7.6
  • Food/Dining 7.1
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Kanticha from Thailand
Business travelers
Grand Hot Deal
Stayed 3 nights in October 2012
location, nearby everywhere
prime location, big room, friendly staff
Room was very nice, ok breakfast. Internet was acceptable, great location. Staff were very friendly and helpful. Good restaurants nearby. Would go there again.
Reviewed September 05, 2014

william from Indonesia
Business travelers
Stayed 4 nights in October 2013
Awesome location, value for money
The best and safe area in shanghai.
Very happy ! If i visit shanghai, this hotel will be my number 1 options.
Reviewed June 09, 2014

Bandana from India
Deluxe Hot Deal
Stayed one night in October 2013
very comfortable and breakfast was superb
Big rooms , Great breakfast , good location
Very comfortable with big rooms overlooking garden, Great breakfast, Easy access to public transport to travel to other parts of city . All in all very good
Reviewed May 10, 2014

YUN from United Kingdom
Families with older children
Stayed 3 nights in December 2013
Disappointing Experience
We picked Shanghai JC Mansarin because our kids and us had a good time there years ago after Christmas. This time was different. When we got off the taxi, no one came out to greet us. We , 3 of us had to carry 3 big and 1 small luggages to the lobby. After checking in, I asked if some one would move the luggages to the room. The answer was NO. It was only after I showed a shocking expression that the front desk lady asked someone to bring them up. The pool, supposed to be heated. I went to check, the staff said kindly that the temp was 26/27. Might be a good idea to see if it was too cold for me. And it was actually locked because "not too many people using it". It was an egg and chicken cycle. If it is so cold, why tourists bother to go at risk of catching flu on the road? We checked out on 29/12. Af My husband found out afterwards that the bill was wrong. I called and a staff politely adjusted immediately. On our way out also nobody care about our luggage. Fresh experience in a five star hotel. The staff had one thing in common, efficient but NO smile poker face staff. I wonder is it the same group of HK Mandarin managing it. I prayed not! We stayed in Hangzhou Shangri-la . Everything returned to five star standard. Staff were friendly with smile,had staff moved the luggage in and out. Pool was 29 degree . With grand parents swimming with kids, love to stay in a friendly resort hotel. I won't pick JC Mandarin ever again. For the similar standard of expense I have a lot of choices. Thanks.
Reviewed January 01, 2014

Mario from Australia
Business travelers
Stayed one night in December 2013
Very poor service from staff
Elevator works well, Lobby floor looks nice, windows clean
Staff were rude and could not even smile or assist me with anything. Doorman don't even open the door for you. Internet very slow, I house dining took to long I could of gone out for a meal come back and still be waiting. I have even emailed hotel for assistance for dialled numbers from my stay and staff can not even reply.
Reviewed December 17, 2013

Chukiat from Thailand
Business travelers
Stayed 2 nights in November 2013
Expensive and old room condition just for biz trip
Location and staff
I stayed at JC Mandarin for couple of nights. The hotel room condition were very old despite the deluxe room. The hotel cost was also very expensive comparing to the condition, you pay only for the location. The funniest thing is about the hotel charges 20 USD/day for internet!!!! They should do much more better than this
Reviewed December 01, 2013

aditya from India
Business travelers
Stayed 3 nights in October 2013
Centrally Located
location location and location
JC mandarin stay was decent but not value for money. Rooms are clean buy pretty old fashioned. Also, they charge for wifi! Not heard of in any hotels nowadays! can get other options, even decent 4 starts are a much lesser price, and yes, with free wifi!
Reviewed November 18, 2013

Nee from Singapore
Stayed 4 nights in October 2013
It is a friendly and comfortable hotel
in the midst of high end shopping malls, good location for the feeling of grand city life and conveniently located near to MRT station.
we enjoyed staying in the hotel. Staff were friendly and it was easy to move around all parts of Shanghai by taxi and underground subway. It was a great experience joining the one day tour to near by water town arranged by the hotel tour agent.
Reviewed November 08, 2013

tang from China
Business travelers
Stayed 5 nights in October 2013
Great location, great city views, paid internet
Location, Under brand name "mandarin", great city views
The room is ok for the brand "mandarin" and the high-floor city view is absolutely nice.
Reviewed November 06, 2013

Sue from Singapore
Stayed 5 nights in October 2013
clean, value for money and accessible
Overall it was a pleasant stay and we enjoy it very much
Reviewed October 26, 2013


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