Excellent Hotel”

I enjoyed staying at Shanghai Marriott Hotel City Centre very much. Like Marriott hotels in Asia, this hotel offer a very high quality of service and environment to the hotel guests. I didn't have time to try out other facilities like the gym, spa and swimming pool in the hotel, and I look forward to try it in the next trip.

Fantastic hotel with perfect location.”

The Marriott City Centre is located in a fantastic location of Shanghai. The People's Park is right across the street. Nanjing Road is a stone's throw away. You can enjoy the city up to the late hours of the day. And at the end of the day, coming into your hotel room is the best thing to happen to you. Comfortable beds, large bathrooms with a bath tub and all the amenities you need at your fingertips. The stay in the hotel is as fantastic as the visit of the city.

Great hotel, location and service”

We pondered long and hard on where to stay in Shanghai. We eventually chose this Marriott. Our room on the 36th floor was great and lovely views over the city. The room was large and incredibly well equipped, with a nice bathroom too. It had a lovely pool area with a huge jacuzzi, (although very warm it did not seem very bubbly!) We used the Exec/business area on the 37th floor. It was very well serviced with food & drinks available through out our stay. All the staff were incredibly friendly and helpful. Thank you to al the staff that made our stay so pleasant. If returning to Shanghai I will definitely with no hesitation stay again.

Awesome hotel in a super convenient location”

Stayed 3 nites in Dec 2018. The family suite was very spacious and comfortable. They kindly added an extra bed for us FOC. Staff were attentive and helpful. Great location. Only 5 mins walk to Nanjing Rd shopping district and People's Square metro station. Many eateries and malls nearby. McD, Costa Coffee and Watsons just next door. Short taxi rides to Yu Garden, The Bund, Shanghai Natural History Museum, Xintiandi and Tianzifang shopping areas. Definitely will stay here in my next trip to Shanghai.

Clean, comfortable, good location”

This is our 3rd time in Shanghai and we've stayed in different hotels. This time, we wanted to try the Marriott City Center. Overall, highly recommend. The rooms and bathrooms are very clean. The other Marriott showed signs of dated bathroom and mild molds, but NOT this one. So, was really happy about that. Bed was comfy. High water pressure! Location was walking distance to East Nanjing Station and walking distance to the pedestrian street. Costa and restaurants nearby. I didn't use the pool or other facilities, so can't comment.

Amazing Hotel with nice big room”

Wodnderful,great and big rooms with clean and comfort bathroom, the stafs of the hotel also very helpful and lovely service with great smile, the lobby of the hotel is great so beautiful with charcter chinese design ,the populer place in shanghai is in nanjing road only take 5 minutes by walking from hotel and we took dining in near the hotel with nice food, visiting shopping mall and near the hotel we found also underground rail station inside shopping mall,visiting also shanghai museum not far from hotel ,15 minutes by walking, we stay 4 days and really enjoy shanghai because the hotel is located in the center of tourism center, Great holiday

Nice Hotel”

The best hotel I stayed so far in Shanghai. Very good location and a walk to the Bund is only around 15-20 minutes. Shopping centres and eating outlets are plenty nearby. Room is big, clean and comfortable. Overall very happy with my stay at this 5 star hotel.

Great Location, Near The Bund and Nanjing Road”

Stayed at Marriot City Center with my parents for bussines trip for 2 night. Great location, as the name city center :) it's so close to The Bund and Nanjing Road. Easy to find food and transportation. Breakfast in the hotel is not a necessary, as it easy to find local food in the Nanjing Road's alleys. So appreciate their friendly and helpful staff. We check-out with our package still at the hotel, due to delayed delivery pick-up. They assist us to store the package and wait for the post man to pick up our package. Due to a short-staying, we didn't use any facilities (like gym or pool), but overall the hotel is clean and comfortable.

Exceptional”

Luxury hotel, convenient location, good restaurants, excellent room clean services. Will go back to Marriott city center hotel every time go to Shanghai , highly recommended.

Ample staffs and great overall”

everything about this hotel is right. Inagiku restaurant was top stuff but a tad expensive. Dimsum at Man Ho restaurant was pretty good too. Overall I find Marriott Shanghai coming up tops amongst other Marriotts

nice shoping location”

I arrived early on July 2, 2012 and was immediately checked-in without having to wait until noon (some hotel will only allow check-in at 2pm), however I had problem with the hotel address stated in the Confirmation of Booking, it said something about Tibet road, my taxi driver at the downtown Maglev station did not know it even with the help of 5 other taxi drivers, I had to call the hotel to talk to the driver. May be the hotel should use the main road as the address instead of the side road. I took the upgrade and enjoyed the breakfast and tea-time on the executive floor, the food was well worth it at RMB690 per day for 2 persons, both white and red wine were provided at tea time, for breakfast and tea time, we had asian and western food and should be good for substituted dinner. The concierge was helpful and spoke good english, he patiently explained the Shanghai Metro for us

Good location”

We arrived at the hotel pass midnight, the staff couldnt find my reservation, but they did all the calls to make sure i got my reservation right. The room was big and cozy so we were happy with what we chose in shanghai, my only comment is that they didnt clean our room the next day, but we were tired from all the walkings so we dont really mind sleeping in a messy room. On our 3rd day, i asked to clean our room, which they did, but i found our used coffee mug with unfinished coffee left on the table. They covered it with coaster instead of changing it. So that was kinda wierd.. but over all it was a good stay. Nanjing road is just across the street.. very accessible to all the areas. Airport transfer is really cheap with a nice van to pick you up right infront of your hotel.

EXCELLENT! Location n staffs were amazing!”

All the hotel staffs portrayed the highest quality of customer service. They were all very polite and helpful. Rooms were beautiful and the pillows are heavenly. I loved everything about Shanghai Marriot City Centre. I would definitely stay here again if i do head to Shanghai in the future. Excellent excellent excellent!

Excellent location and value for money”

The hotel is right at the city centre of Shanghai. Only 10 minutes walk to People's Square metro station and 5 minutes walk to East Nanjing pedestrian road. Moreover, it is right at line 2 metro which is directly connected to Pudong international airport. If you want to go to the hotel from Pudong or the other way round, it costs only RMB8 or USD1.2 for a long journey of 60km . Ridiculously cheap.

Great location. Clean and comfortable room”

Very good location. Very easy access from the People Square station and short distance to all the shopping malls. Very good and spacious room, friendly and helpful reception staffs. Now the negative points: they couldn't find me a non smoking room with king size bed, but asked me to pay and upgrade to upper level if I really want to. And then when I checked out they gave me the wrong bill and ask me to pay for my prepaid room. No big deal but wouldn't expect it happened in such classy hotel. But overall I'd still recommend this hotel to anyone

Great Location”

Great hotel. Pity the breakfast wasn't included, but it was a great spread. It's right on Peoples Square, but still tucked away in a little street so it's quiet. The rooms are lavishly furnished and overall I had a great stay. Being at Peoples Square, there's a lot of food options within walking distance.

Nice shopping location with helpful staffs”

I had two consecutive bookings at the hotel, the first one was an upgrade while the second was the standard one as I would not have time to enjoy the breakfast nor tea time on the hotel executive floor, upon checking out from the first booking early in the day, I would have thought the hotel will ask me to wait to check-in after the noon, but it was a great surpirse that they immediately checked me in to the standard room without waiting, that is a very good point that shows the hotel does have the interest of the customer in mind, I would certainly consider coming back to stay with them again when I visit Shanghai the next time

Good experience with my first time stay here”

I have enjoyed my 3 nights' stay in Shanghai Marriott City Centre. It is well managed. The breakfast buffet is satisfactory, the Japanese Cucina restaurant on the other hand is highly recommended. We love the variety and value of the food.

Location, hospitality, facilities”

First time staying here but I'll be back. Room (we had a "Skyline" room) was large, with a great view. Nice gym, everything comfortable, and very convenient to subways and other things to do. Staff was generally friendly and accommodating. I've never been to a really good-looking Marriott and this was no exception, but it's new and well maintained and clean and everything worked. Two areas to improve: breakfast in the main dining room only so so (better in the lounge if you can get in); elevators slow. But these are quibbles.

Nice and clean”

I was having hard time with hotels throuout the China biz trip itinerary, but last day at Shanghai staying at Marriott Citycenter was so relaxing.