Shangri-La at the Fort Manila
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Deluxe Room Shangri-La at the Fort Manila
Kid’s club Shangri-La at the Fort Manila
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9.1
Exceptional
/10
(672 reviews)See what guests said
See map
9.4
Exceptional
Location rating score
Exceptional location - Inside city center
Parking
FREE
  • Bonifacio High Street580 m
  • Embassy of The Republic of Singapore680 m
  • Serendra760 m
  • Manila Polo Club980 m
  • Market! Market!990 m
  • SM Aura Premier1 km
  • St. Luke's Medical Center Global City1.07 km
  • Buendia 3 MRT Station1.37 km
  • P Burgos Street1.44 km
  • British Embassy1.47 km
  • Free Wi-Fi
    2017

    Shangri-La at the Fort Manila

    30th Street corner 5th Avenue, Bonifacio Global City, Bonifacio Global City, Manila, Philippines, 1634 - See map

    This property is in high demand!

    Booked 42 times | 10 travelers are looking at this property right now

    "All staff were approachable."
    Raymond - November 19, 2018
    Fantastic breakfast
    100% positive mentions
    Exceptional reputation
    Recommended by 95% of guests
    Exceptional cleanliness
    9.4 rating for cleanliness
    Exceptional facilities on premise
    9.3 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    Property ranking|Compared to 9,177 Manila properties
    See all rankings
    Location score
    9.4/10
    Service score
    9.0/10
    Cleanliness score
    9.5/10
    Overall score
    9.1/10
    Better than
    99
    %
    of Manila properties
    Better than
    99
    %
    of Manila properties
    Better than
    99
    %
    of Manila properties
    Better than
    99
    %
    of Manila properties
    Value for money8.2
    Distance to city center0 km
    Location rating9.4
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport6.0 km

    Rooms available at Shangri-La at the Fort Manila

    Horizon Deluxe Room
    Horizon Deluxe Room
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed or 2 double beds
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Deluxe City View
    Deluxe City View
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed or 2 double beds
    Enter dates to see prices
    Premier Suite
    Premier Suite
    ...
    • Room size: 110 m²/1184 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Suite King
    Executive Suite King
    ...
    • Room size: 93 m²/1001 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Executive Room
    Executive Room
    ...
    • Room size: 93 m²/1001 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Suite Twin
    Executive Suite Twin
    ...
    • Room size: 93 m²/1001 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Deluxe High Street Twin
    Deluxe High Street Twin
    ...
    • Room size: 45 m²/484 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Executive Suite Twin
    Executive Suite Twin
    ...
    • Shower and bathtub
    • Executive lounge access
    • 2 single beds
    Enter dates to see prices
    Executive Suite King
    Executive Suite King
    ...
    • Shower and bathtub
    • Executive lounge access
    • 1 super king bed
    Enter dates to see prices

    What people love about Shangri-La at the Fort Manila

    • 9.6
      Exceptional
      Staff 

      "All facilities are superb staff are very accommodating great location"

      Irene

      |

      September 4, 2018

    • 10.0
      Exceptional
      Staff 

      "Location is excellent and hotel staff were very accommodating."

      Randy

      |

      May 15, 2018

    • 9.2
      Exceptional
      Cleanliness

      "Room is clean and beatiful, it has everything I need"

      Ye

      |

      October 9, 2018

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    More about Shangri-La at the Fort Manila

    More about Shangri-La at the Fort Manila

    10.0
    Exceptional

    "This Hotel is awesome no wonder I have been staying here eve..."

    Billy J.

    |

    October 30, 2017

    An overview

    Show less

    Most talked about facilities

    Breakfast
    28 mentions
    Housekeeping
    16 mentions
    Swimming Pool
    13 mentions
    Food & Dining
    8 mentions

    What they offer

    9.6
    Exceptional
    Staff 

    "Great hotel made even special by the hospitality and warm se..."

    Yasmin P.

    |

    September 17, 2018

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    High Street Cafe
    Cuisine:International
    Menu:Buffet, A-la-carte
    Canton Road
    Cuisine:Chinese
    Menu:Buffet
    High Street Lounge
    Cuisine:International
    Menu:Buffet
    Raging Bull Chophouse & Bar
    Cuisine:Steakhouse
    Menu:Buffet
    Samba
    Cuisine:Peruvian
    Menu:Buffet
    Raging Bull Burgers
    Cuisine:American
    Menu:Buffet
    Ministry Of Crab
    Cuisine:Seafood
    Menu:Buffet
    The Back Room
    Menu:Buffet
    Show more

    Nearby restaurants

    Filipino cuisine
    Filipino cuisine
    Vatel Restaurant Manila
    5.5 km Filipino, French, Mediterranean
    iBread
    7.2 km Filipino
    Hizon's Cakes & Pastries
    7.7 km Filipino
    American cuisine
    American cuisine
    Wild West Roadhouse Grill
    4.1 km American
    Bacolod Chicken Express
    4.2 km American, Asian, Filipino
    Shakers
    5.5 km American, Asian, Filipino
    Asian cuisine
    Asian cuisine
    Rose
    330 m Asian, Japanese, Sushi
    Seoul Galbi
    2.3 km Asian, Korean
    Chicken Charlie
    2.3 km Asian, Fast food

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Shangri-La at the Fort Manila from real guests

    Overall rating
    9.1
    Exceptional
    From 1292 reviews
    Provided by verified guests of
    Agoda Reviews (672)Booking.com Reviews (620)
    Rating via Agoda9.1
    /
    10
    Exceptional
    Cleanliness9.4
    Facilities9.3
    Location9.4
    Room comfort and quality2.0
    Service9.0
    Value for money8.2
    High score for Manila
    Rating
    9+ Exceptional (149)
    8-9 Excellent (44)
    7-8 Very Good (30)
    6-7 Good (8)
    <6 Below Expectation (10)
    Time of the year
    Mar - May (60)
    Jun - Aug (48)
    Sep - Nov (54)
    Dec - Feb (79)
    All guests (672)
    All room types
    All languages

    Show reviews that mention 

    Showing 241 verified guest comments
    12345
    9.2
    Exceptional
    al from Philippines
    Family with young children
    Executive Suite King
    Stayed 1 night in June 2019

    Exceptional”

    Extending our stay in the suite was expensive but getting access to the executive lounge was worth it. I was disappointed that that the guest services folks didnt have a candle for my 4 year old's birthday cake. We went out and got one just the same. The front desk people were really great, one of them anticipated our needs and this type of customer service is probably why I will be back.

    Reviewed June 11, 2019
    9.6
    Exceptional
    VIET from Philippines
    Group
    Deluxe Room
    Stayed 1 night in April 2019

    Great Location in the heart of BGC. Recommended”

    We had a nice stay at Shangri-la The Fort. It has Great Location in the heart of BGC, so very accessible from Airport, Makati or Pasay. Staffs are friendly and helpful. Since we had a late check-in while they were finding 2 connected rooms, we were offered a late check-out. The beds are comfy. Bathroom is clean and spacious. Just a minus point is the welcome apples. They were not crunchy and juicy (not really fresh I think) Overall it's still a nice place to stay. You can explore High Street just within walking distance

    Reviewed May 27, 2019
    8.4
    Excellent
    Michael from Philippines
    Group
    Deluxe Room
    Stayed 2 nights in April 2019

    Great expectations, great disappointments”

    I was extremely excited when we booked a staycation at Shangri-La at the Fort during the Holy Week. I greatly anticipated it because of my respect and admiration for the Shangri-La brand and reputation. I've had previous experiences with Shangri-La in the past in terms of banquet, events, and dining but it was my first time to experience Shang's accommodation with our recent booking. Hence, I was agog over it. However, upon check-in and actual stay, my earlier excitement slowly turned into despair and frustration. Took two hours before we could be checked in, no extra pillows available, and initial refusal to grant a late check-out. Felt no empathy, saw no initiative to be proactive. My love for Shang has faded.

    Reviewed April 30, 2019
    9.6
    Exceptional
    Alvin from Philippines
    Business traveler
    Deluxe Room
    Stayed 1 night in July 2019

    Consistent ”

    Shang is always very consistent with their service. Keep up

    Reviewed July 16, 2019
    10.0
    Exceptional
    Dillian from Philippines
    Family with young children
    Deluxe City View
    Stayed 2 nights in June 2019

    Exceptional”

    Great stay heart of the fort, great staff, great service

    Reviewed July 15, 2019
    10.0
    Exceptional
    Libia from United States
    Family with teens
    Deluxe Room
    Stayed 1 night in July 2019

    Excellent in all aspects”

    What stood out was the good service and friendly staff.

    Reviewed July 14, 2019
    8.4
    Excellent
    Precious from Philippines
    Couple
    Deluxe Room
    Stayed 1 night in March 2019

    It was a good stay but once was enough”

    First time to stay at this Shangri La hotel and might probably be the last. The room was great but somehow flies got in and would be buzzing in my ear while sleeping. I'm not the type to complain since they were gracious enough to accomodate our early arrival plus we were only staying for one night anyway. I still think it might be worth looking into why insects got inside the hotel.

    Reviewed March 14, 2019
    10.0
    Exceptional
    Monica from United States
    Solo traveler
    Deluxe Room
    Stayed 3 nights in June 2019

    Amazing experience”

    Shangri-la at the Fort Manila was an amazing experience. From the airport pickup to my check-in, everything was exceptional. The food at the High Street Cafe is not to be missed. I would recommend getting the breakfast and also make time for the dinner buffet. The staff was wonderful and super attentive. I'll definitely be staying here when I go back to Manila!

    Reviewed June 18, 2019
    7.6
    Very good
    Myla from Philippines
    Couple
    Horizon Deluxe Room
    Stayed 1 night in June 2019

    Very good”

    Had an experience when the hotel was very new and just opened three years ago.. and my recent stay this week made me notice the “ freshness” wasn’t there anymore.. Facilities like the pool was still okay, and the staff still courteous and accommodating (as should always be expected from a five star hotel)

    Reviewed June 08, 2019
    10.0
    Exceptional
    Hildegarde from Philippines
    Family with teens
    Deluxe High Street Twin
    Stayed 2 nights in February 2019

    simply the best”

    ten out of ten.. its really nice... the service is exceptional and the location... if there is one thing i would ask them to fix its their food... I am not that happy with the taste and the variety... but it would not affect y choice to stay with shangri-la fort again

    Reviewed February 24, 2019
    8.4
    Excellent
    Christcel from Philippines
    Business traveler
    Deluxe Room
    Stayed 3 nights in September 2018

    Still excellent though room service food has dipped in quality”

    This is the 2nd time we've stayed in Shangri-La Fort. All in all, our stay had the same quality as we had last year and it was as good as before. I really think everyone has said enough glowing praises. There was just one glaring difference which was a quality of ingredients in the food. We normally order room service and the most noticeable was the clubhouse sandwich. The sandwich before used a nice crusty sourdough bread, so you can imagine our surprise when our order came and we got a sandwich with a plain white (most possibly) store bought commercial bread. Such a shame as that sourdough bread was lovely and it such a big difference from the current iteration. And now that I think about it, there was just more duds in the room service food this time than last year. Don't get me wrong, service was impeccable, but food quality has become a hit or miss.

    Reviewed January 16, 2019
    8.0
    Excellent
    Russell from United States
    Couple
    Deluxe Room
    Stayed 3 nights in July 2018

    Very good”

    I found the management or front office to be somewhat rude. now, the housekeeping or waitstaff were completely awesome. But my experience soured as soon as I arrived. the hotel itself was nice, clean and new. the food I ordered through room service was very good. I hope this is somewhat helpful. oh, I also stayed at the Shangri La in Cebu on this trip and they were so great there and the steam room was the nicest I have ever used..

    Reviewed September 20, 2018
    10.0
    Exceptional
    Marcy from Philippines
    Family with young children
    Executive Suite King
    Stayed 1 night in July 2019

    Great hotel ”

    You get what you pay for!

    Reviewed July 17, 2019
    7.6
    Very good
    Zarah from Philippines
    Couple
    Deluxe Room
    Stayed 1 night in March 2019

    It was okay”

    Well everything else is great except that we were advised that bfast buffet is at 6am-10.30am. Went to have breakfast at 5mts before 10am only to find out that buffet is about to close and food plates are almost empty. Please make sure customers are informed with the right information to avoid conflict.

    Reviewed March 11, 2019
    9.6
    Exceptional
    Jose from Philippines
    Family with young children
    Horizon Deluxe Room
    Stayed 1 night in March 2019

    Exceptional”

    Great location, great facilities and great staff. We'll book this again on our next staycation.

    Reviewed June 04, 2019
    9.2
    Exceptional
    Kimberly from Philippines
    Family with young children
    Deluxe Room
    Stayed 1 night in December 2018

    Exceptional”

    We loved our stay here! The gym is amazing - they even have free classes like yoga, pound, etc. Will definitely book here again the next time my family wants a staycation.

    Reviewed May 01, 2019
    9.2
    Exceptional
    Heidi from Philippines
    Family with young children
    Deluxe Room
    Stayed 1 night in July 2018

    Luxurious Stay at Shangri-La the Fort.”

    Place is so beautiful and new, yet it lucks the balance of nature and humanity, it's more of luxury. Not so relaxing to stay since it's so Urban feel,,,, maybe they can also try to make it calming by putting some greens and water falls around the hotel to make it more relaxing and calming.

    Reviewed September 06, 2018
    8.8
    Excellent
    carminia from Philippines
    Family with young children
    Deluxe City View
    Stayed 2 nights in August 2018

    Hotel is very nice”

    When I checked, your staff was kind enough to offer me a upgrade with a fee. It was the best decision ever. The room was perfect. Some minor suggestions. Pls include a bidet and if ever check on the fixtures of the bathroom especially in the bath tub. I would like to book again if ever.

    Reviewed August 23, 2018
    8.4
    Excellent
    Maria from Philippines
    Family with young children
    Deluxe High Street Twin
    Stayed 1 night in July 2018

    Smelly pillows and sheets”

    if i could just send some pictures. i am currently checked-in now in a horizon deluxe room (4013 to be exact) and the beddings even the pillows are foul and very smelly. i noticed it when i smelled my 6mths old baby, looked where the stinky odor came just to found out it was the pillow she was using -of course as a mom i would really want to find where it came from and there. it’s 4am now and its too late to call the room service to change the beddings, i just put towels just to make it through until the sunrises. i can’t sleep now. my poor baby :( i am very disappointed. (i called room service and told to send someone by 6:30am, they could tell)

    Reviewed July 29, 2018
    8.4
    Excellent
    Betchie from Philippines
    Couple
    Deluxe Room
    Stayed 2 nights in July 2018

    Not Again! Thanks for fixing it on the 2nd day.”

    On the 1st day while I was resting in the bed it’s impossible to sleep there’s this irritating hammering noise from the next door room. I was right! they’re doing preventive maintenance but why they can’t make it stop till 5pm. Why they don’t read my request every time I checked in The Fort. That evening I cried of frustration that I didn’t get my needed rest for my next day BIOPSY TEST. On the 2nd day morning, Jinnah approached us and offered us new keys to our new Suite room. We were upgraded as an apology. Thank you Jinnah for reaching out, Joy for always making our meals at Hight Street memorable and JC for the best chicken noodles.

    Reviewed July 28, 2018
    12345
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    Shangri-La at the Fort Manila
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    • Exceptional location
    • Manila Bay
    • Buendia 3 MRT Station is within 1.37 km