9.1

Exceptional
/10
(1,452 reviews)See what guests said
Highly rated by guests – 96% would recommend
Highly rated by guests – 96% would recommend
Housekeeping25
Breakfast18
Food & Dining7
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Parking
FREE
Popular landmarks
Robinsons Place Manila 7.3 km
Rizal Park 8.1 km
National Museum 8.1 km
Quiapo Church 8.5 km
Manila Ocean Park 8.6 km
Fort Santiago 8.7 km
San Agustin Church 8.7 km
Casa Manila 8.8 km
Manila Cathedral 9.1 km
Intramuros 9.3 km
Nearby landmarks
High Street 60 m
Net Cube Parking Entrance / Exit Ramp 90 m
The Marketplace 150 m
J.Y. Campos Park 160 m
Crescent North 180 m
Village Tavern 200 m
Three Parkade 210 m
F45 270 m
Cotton On 270 m
Early Night 290 m
Shangri-La The Fort, Manila

"Room is clean and beatiful, it has everything I need"

Ye - October 9, 2018
 Shangri-La The Fort, Manila
Lobby Shangri-La The Fort, Manila
Lobby Shangri-La The Fort, Manila
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Free Wi-Fi

Shangri-La The Fort, Manila

30th Street corner 5th Avenue, Bonifacio Global City, Bonifacio Global City (BGC) / Taguig, Manila, Philippines, 1634 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Manila every 1 minutes on Agoda.com
Value for money8.3
Distance to city center0 km
Location rating9.5
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport5.5 km

Rooms available at Shangri-La The Fort, Manila

Deluxe Room - 2 Twins
...
  • Shower and bathtub
  • 2 single beds
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Horizon Deluxe Room - 1 King
...
  • Shower and bathtub
  • 1 king bed
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Deluxe Room - 1 King
...
  • Shower and bathtub
  • 1 king bed
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Deluxe High Street View Room 1 King
...
  • Shower and bathtub
  • 1 king bed
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Deluxe High Street View Room 2 Twin
...
  • Shower and bathtub
  • 2 single beds
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Premier Suite King
...
  • Room size: 110 m²/1184 ft²
  • Shower and bathtub
  • 1 king bed
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Executive Suite 1 King
...
  • Shower and bathtub
  • 1 king bed
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Staycation Package - Executive Suite King
...
  • Room size: 93 m²/1001 ft²
  • Shower and bathtub
  • 1 king bed
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Staycation Package - Premiere Suite
...
  • Room size: 110 m²/1184 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Executive Suite Twin
...
  • Room size: 93 m²/1001 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Shangri-La The Fort, Manila?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Shangri-La The Fort, Manila?

Shangri-La The Fort, Manila is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2950 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Shangri-La The Fort, Manila has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1200 PHP per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Shangri-La The Fort, Manila?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Shangri-La The Fort, Manila. Western breakfast is available for guests. There's an additional charge of 1200 PHP for adults and 725 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Shangri-La The Fort, Manila?

Shangri-La The Fort, Manila features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Shangri-La The Fort, Manila?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Shangri-La The Fort, Manila. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Shangri-La The Fort, Manila?

On-site venues and convenient event services make Shangri-La The Fort, Manila an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 890 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Shangri-La The Fort, Manila?

Shangri-La The Fort, Manila does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about Shangri-La The Fort, Manila

  • 9.6

    Exceptional
    Cleanliness

    "Clean ,beautiful, and with the best service."

    Frances

    |

    February 17, 2021

  • 10.0

    Exceptional

    "A safe and relaxing place for staycation."

    Melody

    |

    February 15, 2021

  • 9.6

    Exceptional

    "Will always be in love with this hotel!"

    Frances

    |

    February 17, 2021

Property ranking|Compared to 4,217 Manila properties
See all rankings
Location score
9.4/10
Service score
9.1/10
Cleanliness score
9.5/10
Room size
68 sqm.
Better than
99
%
of Manila properties
Better than
99
%
of Manila properties
Better than
99
%
of Manila properties
Bigger than
99
%
of Manila properties
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Overall rating:

9.1

Exceptional
1,452 reviews
Cleanliness
9.5
Facilities
9.3
Location
9.5
Read all reviews >
What travelers say they love:
Relatively big rooms with excellent facilities.
Jena from Philippines
Business traveler
More about Shangri-La The Fort, Manila

More about Shangri-La The Fort, Manila

Ideal for fun and relaxation, Shangri-La at the Fort Manila is located in the Bonifacio Global City area of Manila. Only 7 km away, this 5-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Shangri-La at the Fort Manila offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides 24-hour room service, 24-hour security, free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop to ensure our guests the greatest comfort.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, additional toilet, bathroom phone, carpeting, clothes rack. The complete list of recreational facilities is available at the hotel, including yoga room, fitness center, sauna, golf course (within 3 km), outdoor pool. Shangri-La at the Fort Manila is your one-stop destination for quality hotel accommodations in Manila.

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Most talked about facilities

Breakfast

28 mentions

Housekeeping

16 mentions

Swimming Pool

13 mentions

Food & Dining

8 mentions

What they offer

10.0

Exceptional
Staff 

"Everyone there were so helpful and friendly."

ANNABELLE

|

December 28, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

High Street Cafe
Cuisine:International
Menu:Buffet, A-la-carte
High Street Cafe
Cuisine:International
Menu:Buffet, A-la-carte
Canton Road
Cuisine:Chinese
Canton Road
Cuisine:Chinese
High Street Lounge
Cuisine:International
High Street Lounge
Cuisine:International
Raging Bull Chophouse & Bar
Cuisine:Steakhouse
Raging Bull Chophouse & Bar
Cuisine:Steakhouse
Samba
Cuisine:Peruvian
Samba
Cuisine:Peruvian
Raging Bull Burgers
Cuisine:American
Raging Bull Burgers
Cuisine:American
Ministry Of Crab
Cuisine:Seafood
Ministry Of Crab
Cuisine:Seafood
Bake House
No additional information available
Bake House
No additional information available
Show more

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Shangri-La The Fort, Manila from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.3
Location9.5
Room comfort and quality2.0
Service9.1
Value for money8.3
High score for Manila
Rating
9+ Exceptional (193)
8-9 Excellent (50)
7-8 Very Good (31)
6-7 Good (10)
<6 Below Expectation (11)
Time of the year
Mar - May (61)
Jun - Aug (56)
Sep - Nov (64)
Dec - Feb (114)
Don't miss out!Users are booking a place in Manila every 1 minutes on Agoda.com
All guests (878)
All room types
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Show reviews that mention 

Showing 295 verified guest comments
12345
10.0
Exceptional
Billy from Italy
Group
Stayed 2 nights in December 2016

Great luxury hotel with fantastic staff and in the perfect location”

What I have to say? This Hotel is awesome no wonder I have been staying here everytime I am in Manila. Manila is a mis-understood City due the negative Publicity the international Mainstream media writes about it. But Manila has it hidden side like Bonifacio Global City and Makati. This are not just one way street modern enclaves but a big sprauling Central Business districts, which in a planning perspective it rivals those famous cities like singapore and hong kong. Anyhow Shang the fort! Filipinos are generally friendly so you can never go wrong, the Service here is excellent! the structure the per se is modern but at the same time homey! I hope to receive an upgrade in my next stay :) Calling out Shang for this :)

Reviewed October 30, 2017

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Dear Billy, Thank you for your great review and rating of our hotel! I'm very delighted to know that you had a wonderful experience at our hotel. Manila is truly a gem and there are a lot of hip places for you to discover here. We at Shangri-La at the Fort would like to ensure that our guests get to experience what Manila has to offer. We look forward to welcoming you back at our hotel soon! Sincerely, Sam Gallardo Director of Communications

Responded November 27, 2017
Shangri-La The Fort, Manila
10.0
Exceptional
Monica from United States
Solo traveler
Deluxe Room - 1 King
Stayed 3 nights in June 2019

Amazing experience”

Shangri-la at the Fort Manila was an amazing experience. From the airport pickup to my check-in, everything was exceptional. The food at the High Street Cafe is not to be missed. I would recommend getting the breakfast and also make time for the dinner buffet. The staff was wonderful and super attentive. I'll definitely be staying here when I go back to Manila!

Reviewed June 18, 2019

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10.0
Exceptional
Corinne from Philippines
Solo traveler
Stayed 1 night in February 2017

Excellent”

Loved every moment of my stay at the Shangrila Hotel Bonifacio Global City, I booked a Deluxe high street view room on the 22nd floor, it was very spacious & elegant, the room had a comfy king sized bed, a 3-seater sofa,a coffee table, a work desk, the bathroom was huge , equipped with a toilet, bathtub and shower! Plus there was a pack each of Complimentary dried mangoes & pineapple , along with. Bottled water. The Kerry gym is wonderful, complete with various cardio , weight machines, and classes. The SAMBA Peruvian restaurant on the 8th floor is absolutely delicious!

Reviewed February 20, 2017

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9.6
Exceptional
VIET from Philippines
Group
Deluxe Room - 1 King
Stayed 1 night in April 2019

Great Location in the heart of BGC. Recommended”

We had a nice stay at Shangri-la The Fort. It has Great Location in the heart of BGC, so very accessible from Airport, Makati or Pasay. Staffs are friendly and helpful. Since we had a late check-in while they were finding 2 connected rooms, we were offered a late check-out. The beds are comfy. Bathroom is clean and spacious. Just a minus point is the welcome apples. They were not crunchy and juicy (not really fresh I think) Overall it's still a nice place to stay. You can explore High Street just within walking distance

Reviewed May 27, 2019

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8.4
Excellent
Michael from Philippines
Group
Deluxe Room - 1 King
Stayed 2 nights in April 2019

Great expectations, great disappointments”

I was extremely excited when we booked a staycation at Shangri-La at the Fort during the Holy Week. I greatly anticipated it because of my respect and admiration for the Shangri-La brand and reputation. I've had previous experiences with Shangri-La in the past in terms of banquet, events, and dining but it was my first time to experience Shang's accommodation with our recent booking. Hence, I was agog over it. However, upon check-in and actual stay, my earlier excitement slowly turned into despair and frustration. Took two hours before we could be checked in, no extra pillows available, and initial refusal to grant a late check-out. Felt no empathy, saw no initiative to be proactive. My love for Shang has faded.

Reviewed April 30, 2019

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10.0
Exceptional
Kriselda from Australia
Couple
Stayed 4 nights in July 2017

Amazing stay!”

I cannot recommend Shangri-La The Fort enough to write this review. We stayed in the Horizon Club room which included all the extra service we needed. From prior to arrival and our last day, every person met have been so nice and accommodating to our every need. We are located in a central location surrounded by restaurants and malls. This is a high end property and every cent spent is truly worth it. Thank you Shangri-La The Fort. I will definitely come back again!

Reviewed July 20, 2017

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10.0
Exceptional
Billy from Italy
Couple
Stayed 2 nights in January 2018

This is Review is for the hardworking Filipino customer facing staff. You are the best ”

I have made two negative reviews about this hotel not because of the service received but because of an issue involving Shang's controversial decision concerning cats living in an adjacent park, handling of such issue (pre and post) by the management has been very poor. They clearly had miscalculated the reactions of local Filipinos and the BGC community as a whole (maybe thinking that the local population still don't have the empathy, that some "first" world citizens have, toward pets. But their judgement was clearly wrong just look at the outrage and ratings they have received in Facebook from the Filipino local community). But since I was staying in this hotel very often I luckily have the chance to make several reviews and I wanted to make this a positive one, towards the Filipino staff who greeted us with a smile when we arrived, to the Filipino receptionist who tried his best to provide us a gift wrapper at 3am for a surprise gift we bought, to the Filipino staff who stops and greets us at any given time of the day, to the Filipino service people at horizon club who decided to make our drinks complimentary since she noticed that after several stays we never took advantage of the free happy hour, for the Filipino on duty manager receptionist who gave us the best room upgrade we ever received from a hotel, for the Filipino staff who run towards our car when we were leaving to the airport in order to hand us some packed breakfast (we didn't even know it was available), to the Filipino cleaner of the entrance driveway and smoking area, to the Filipino staff who asked us if we need help when we entered the hotel full of shopping bags, to the Filipino Supervisor of Canton Road resto who handled perfectly an issue we encountered with their restaurant and lastly to all the hardworking Filipino staff on the back alley which We didn't have the pleasure to meet. these perfect 10 review is for you, you only deserve my upmost respect and gratitude, please do never change

Reviewed February 21, 2018

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10.0
Exceptional
Czarina from Philippines
Business traveler
Stayed 1 night in May 2017

Excellent”

Location was great. A short walk to everything. Wasn't surprised about the excellent facilities, cleanliness and friendliness. It is what one should expect from a Shangri-La hotel. This one didn't disappoint. What I found amazing was the customer service. Had several concerns... not complaints, more like queries & requests... most were immediately addressed and those that needed coordination with another department were all properly handled. I wasn't given the run around and it was very obvious that there was proper turnover between shifts & personnel. I didn't have to keep explaining even if I was talking to a different person. That is what I would call excellent customer service. Given the nature of our stay (exhibitors' for a symposium) and despite long hours of preparation, we had a relaxed, comfortable and restful night before the symposium itself. Many thanks, Shangri-La!

Reviewed May 08, 2017

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10.0
Exceptional
michael from Philippines
Solo traveler
Stayed 1 night in December 2016

One of the best Hotel (if not the best) in the metro”

I love shangri la the fort. I love everything about it. I dont usually write reviews but this time they all deserve a commendation. The only thing I dont like in this hotel were the mosquitoes at the poolside in kerry. But other than that everything is almost perfect. Thanks for making my stay worthwhile.

Reviewed December 27, 2016

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8.8
Excellent
Hitomi from Philippines
Couple
Deluxe Room - 1 King
Stayed 1 night in January 2019

Almost perfect”

As a 5-star hotel, Shangri-la at the Fort delivers for the most part. Our room was everything as we expected: luxurious and peaceful. We were slightly put off by the musty smell when we first entered the room upon check-in, as if it hadn't been aired out properly. Surprisingly, the toilet didn't have a bidet (lol). Nevertheless, overall a good experience!

Reviewed January 21, 2019

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10.0
Exceptional
Brian from Philippines
Solo traveler
Deluxe Room - 1 King
Stayed 1 night in October 2020

Amazing experience for staycation during a pandemic”

amazing experience, even during a pandemic, the protocols are easy to follow and well relayed to you. They also cater to your needs and are very very veeeeeeeeeeeeery welcoming. It was my first time to do a solo staycation and indeed a perfect choice for me to do it with Shangri-La Fort! will be booking again for sure

Reviewed October 26, 2020

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8.0
Excellent
Jon from Canada
Solo traveler
Stayed 1 night in December 2017

Average hotel and stay”

Everyone kept telling me throughout my last journey and this journey across Asia that I must stay at Shangri-La because it is the epitome of luxury hotel. Now I stay at many hotels of various prices and sizes throughout my trip across Asia. I was expected to be blown away by the level of service at this hotel but it seemed rather average. They had security at every entrance to this hotel which perhaps I did not understand because I know little about Manila but security seems to be everywhere but this was the first hotel that they had airport like security. My bags were never offered to be brought up to the hotel room or carried. The lady at the counter simply just walked me to the elevator. Now I do really appreciate the cleaning/service lady named Jenn. She asked me within 5 minutes of arriving in my room if I needed anything and I asked if I could have a few bottles of water, which was nice. But for tje price I paid at this hotel, I paid less at 4 stars and received better.

Reviewed January 07, 2018

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9.2
Exceptional
Jolaine from Philippines
Business traveler
Horizon Deluxe Room - 1 King
Stayed 1 night in March 2018

Exceptional”

It was my second time staying at Shangri La fort and as expected their service even became better from the first time. Everything was smooth and easy with the help of the lovely ladies namely Catt Princess, Aby and Melody who assisted me through my entire stay mostly in the horizon club coz of all the business meetings I had throughout the day. Check in and check out was also hassle free. Will definitely go back here again

Reviewed March 11, 2018

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9.2
Exceptional
Sarah from Philippines
Family with young children
Deluxe Room - 1 King
Stayed 2 nights in October 2019

Family Staycation at Shangri-La Fort”

Ever since our family loves staying and eating at Shangri-La because of its premium quality when it comes to service, facilities and good food. The only disappointing during our stay was the Cashier and lady server at High Street Cafe. We stayed for 3 days and 2 nights, paid everything upon check-in which includes the extra bed and buffet breakfast for 8 persons to celebrate my Mom's 60th Birthday. To our surprise, as per your system at High Street Cafe, there were only 4 persons registered as paid for buffet breakfast. And the lady server insisted me to sign the bill for additional charges despite the fact that I already told her twice re the full amount I paid upon check-in inclusive of the number of heads included in the bill and to also double check with Front Office for better clarification on their end. Overall experience was only Satisfactory. I hope you will fix the glitches you have internally between the systems of Front Office and High Street Cafe. Thanks!

Reviewed November 05, 2019

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8.4
Excellent
Christcel from Philippines
Business traveler
Deluxe Room - 1 King
Stayed 3 nights in September 2018

Still excellent though room service food has dipped in quality”

This is the 2nd time we've stayed in Shangri-La Fort. All in all, our stay had the same quality as we had last year and it was as good as before. I really think everyone has said enough glowing praises. There was just one glaring difference which was a quality of ingredients in the food. We normally order room service and the most noticeable was the clubhouse sandwich. The sandwich before used a nice crusty sourdough bread, so you can imagine our surprise when our order came and we got a sandwich with a plain white (most possibly) store bought commercial bread. Such a shame as that sourdough bread was lovely and it such a big difference from the current iteration. And now that I think about it, there was just more duds in the room service food this time than last year. Don't get me wrong, service was impeccable, but food quality has become a hit or miss.

Reviewed January 16, 2019

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10.0
Exceptional
Maria from Philippines
Couple
Stayed 2 nights in January 2017

So posh and excellent”

You can't go wrong with Shangri-la specially if it's a new hotel!!! The design and interiors were so posh and elegant...everything so pleasing to they eyes. The rooms were so beautiful...the bathrooms so beautiful too! The breakfast buffet was as expected...5 stars!!! The gym is big wit indoor basketball court and complete equipment! Free classes (pilates, yoga, zumba, etc.) are also available! Just a block away from the shops and restaurants. My fiance and I really enjoyed everything here.

Reviewed February 25, 2017

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10.0
Exceptional
Hildegarde from Philippines
Family with teens
Deluxe High Street View Room 2 Twin
Stayed 2 nights in February 2019

simply the best”

ten out of ten.. its really nice... the service is exceptional and the location... if there is one thing i would ask them to fix its their food... I am not that happy with the taste and the variety... but it would not affect y choice to stay with shangri-la fort again

Reviewed February 24, 2019

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9.6
Exceptional
Bernardine from Philippines
Couple
Deluxe Room - 1 King
Stayed 1 night in November 2020

Indeed a welcome home stay”

I got a welcome package for our anniversary, it was worth all the money as we got to enjoy an extended stay courtesy of the hotel. At first, we haven't noticed any room feature that stand out based on other reviews and room tour videos. But to our surprise, the Deluxe King room was elegant and spacious. The bed was really comfortable and ergonomic. It is well equipped with the basic room amenities, it was clean but you may notice some stain on the carpet and in the bathroom. Overall, the room stands out to its value and very relaxing for couples celebrating a special event like us. Moreover, I would like to commend all staffs as they went the extra mile in helping me out to arrange for a beautiful surprise for my wife. They were just one call away and they will take care of everything for you. It really touched my heart to see them welcoming us at the drop-off and walking with us right to the front desk. Additionally, the Raging Bull Chophouse has an awesome steak!

Reviewed November 18, 2020

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8.4
Excellent
Precious from Philippines
Couple
Deluxe Room - 1 King
Stayed 1 night in March 2019

It was a good stay but once was enough”

First time to stay at this Shangri La hotel and might probably be the last. The room was great but somehow flies got in and would be buzzing in my ear while sleeping. I'm not the type to complain since they were gracious enough to accomodate our early arrival plus we were only staying for one night anyway. I still think it might be worth looking into why insects got inside the hotel.

Reviewed March 14, 2019

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9.6
Exceptional
Angelita from Philippines
Family with young children
Deluxe Room - 1 King
Stayed 1 night in December 2020

Best experience just only few concerns”

Had the best experience as staycation and especially to all staff. They were all courteous. I really love all of them. I enjoyed my stay. I love the location of this hotel. When you will go down to its building you will see lots of establishments like reastaurants,coffeeshop and etc. Just only few concerns, like we requested for utensils. We already ate our food and still utensils haven't arrived in our room. Just improve your room service pls. Overall I really love all, even their buffet bfast. Ate crunchy bacon. I love it.

Reviewed December 31, 2020

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