Shangri-La Dubai Apartments
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Shangri-La Dubai Apartments

Sheikh Zayed Road, Trade Center Area, Sheikh Zayed Road, Dubai, United Arab Emirates
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     Shangri-La Dubai Apartments

    Guest reviews

    9.3
    Exceptional
    /10
    (204 reviews)See what guests said
    10.0
    Exceptional

    "Great location, excellent service,helpful staff and breakfas..."

    Vigaynder

    -

    December 4, 2018

    9.5
    Exceptional cleanliness
    Recommended by 97% of guests

    Property highlights

    Things you'll love

    • 450 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.3
    See map
    Exceptional location
    Nearby
    Popular
  • Ikandy50 m
  • Derby Art Gallery280 m
  • Zyara400 m
  • Financial Center Metro Station450 m
  • Sheikh Zayed Road450 m
  • The Empty Quarter530 m
  • Alif Art Gallery700 m
  • Shakespeare & Company850 m
  • East Wing930 m
  • Mazaya shopping centre970 m
  • Value for money8.9
    Location rating9.3
    Nearest airportDubai International Airport (DXB)
    Distance to airport10.8 km
    Select your room
    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Room size: 168 m²/1808 ft²
    • City view
    • 1 super king bed or 2 super...
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    Studio
    Studio
    ...
    • Room size: 50 m²/538 ft²
    • Bathtub
    • 2 single beds or 1 super ki...
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    Executive Studio Apartment
    Executive Studio Apartment
    ...
    • Room size: 68 m²/732 ft²
    • City view
    • 2 single beds and 1 super k...
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    3 Bedroom Apartment
    3 Bedroom Apartment
    ...
    • Room size: 222 m²/2390 ft²
    • City view
    • 3 single beds and 1 super k...
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    Executive Studio
    Executive Studio
    ...
    • Room size: 68 m²/732 ft²
    • Bathtub
    • 1 super king bed
    Enter dates to see prices
    Studio Apartment
    Studio Apartment
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 2 double beds and 4 king be...
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    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
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      room
      room
      ...
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        Premium With View Single
        Premium With View Single
        ...
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          Deluxe Double
          Deluxe Double
          ...
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            Have a question for Shangri-La Dubai Apartments?

            What people love about the property

            • 10.0
              Exceptional

              "The service in the hotel was excellent."

              Nikita

              |

              March 16, 2018

            • 10.0
              Exceptional

              "Rooms were clean and spacious."

              Nikita

              |

              March 16, 2018

            • 10.0
              Exceptional

              "Most of all the staff super nice & approachable."

              Joanne

              |

              January 24, 2018

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            More about Shangri-La Dubai Apartments

            More about Shangri-La Dubai Apartments

            9.2
            Exceptional

            "Excellent service and excellent staff great amenities breakf..."

            Joseph

            |

            September 20, 2018

            An overview

            Show less

            What they offer

            10.0
            Exceptional

            "Nice hotel all beautiful stuff and all worker best"

            Tareq I.

            |

            August 22, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            Arabic cuisine
            Arabic cuisine
            Nine7One
            2.7 km Arabic, Asian, Gluten Free
            Al Khayma at Dubai Marine Beach Resort
            3.0 km Arabic, Halal, Lebanese
            The Market Place
            4.4 km Arabic, Asian, Halal
            American cuisine
            American cuisine
            Applebee's
            350 m American
            Original Wings & Rings Dubai - Home of Buffalo Wings
            460 m American, Bar, Pub
            Double Decker
            750 m American, Bar, British
            Mediterranean cuisine
            Mediterranean cuisine
            The Kana Cafe
            2.4 km Mediterranean
            Level Seven
            3.4 km Mediterranean
            Baku Caspian restaurant and cafe
            4.6 km Mediterranean

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (204)
            9.3
            /
            10
            Exceptional
            Cleanliness9.5
            Facilities9.3
            Location9.3
            Service9.5
            Value for money8.9
            Provided by verified guests of Agoda
            All languages
            All guests (204)
            All room types

            Show reviews that mention 

            Showing 77 verified guest comments
            1234
            10.0
            Exceptional
            Ibrahim from Spain
            Family with young children
            Studio Apartment
            Stayed 4 nights in December 2018
            Location is excellent you get the view of burj khalifa and other good art buildings.smart choice ”
            Unfortunately the morning breakfast hall is not sufficient for their customers, all the time crowded and you have to wait on crews..never the less the breakfast menu buffet is awesome. I would like to go again.
            Reviewed December 29, 2018
            Dear Ibrahim, Thank you for taking your precious time to write and share your experience on Agoda. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the not too distant future. Yours sincerely, Hakan Ozel, General Manager
            Responded December 30, 2018
            Shangri-La Dubai Apartments
            9.2
            Exceptional
            Jays
            Family with teens
            Studio Apartment
            Stayed 2 nights in November 2018
            A pleasant stay”
            Very big room with kitchen, excellent city view, great breakfast. The restroom was a bit small and we had to make shower inside the bath tub which I don’t prefer. There was no big sofa for child to sleep on so we had to add a extra bed. Other things were fine. I love the fresh flowers display in all shangrla hotels.
            Reviewed February 17, 2019
            Dear Jays, Many thanks for the positive rating that you have posted on Agoda and for your visit at Shangri-La Hotel, Dubai. We aim to delight and provide all our guests with the highest standards in service and hospitality, our people go to great lengths to ensure our facilities and product is second to none. We have noted your feedback during your stay and will update your profile enable to assist you on your next visit. Your comments are very much appreciated and will certainly assist us in our efforts to continuously improve our hotel product. We certainly hope that you would stay with us again soon and I look forward to warmly welcoming you back. With best regards, Hakan Ozel, General Manager
            Responded February 17, 2019
            Shangri-La Dubai Apartments
            10.0
            Exceptional
            ROBYN from Australia
            Solo traveler
            Executive Studio Apartment
            Stayed 1 night in August 2018
            Beautiful hotel with views of the city”
            We arrived very late 1am and only got to stay there for a couple if hours but the staff were so friendly, helpful and professional, both at check-in and helping to call a taxi. We got upgraded to a superior room with stunning views and facilities. Would recommend
            Reviewed August 29, 2018
            Dear Robyn, Thank you for taking your precious time to write and share your experience with us on Agoda. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. Best regards, Hakan Ozel General Manager
            Responded September 12, 2018
            Shangri-La Dubai Apartments
            10.0
            Exceptional
            Vigaynder from Denmark
            Business traveler
            Executive Studio Apartment
            Stayed 1 night in December 2018
            Exceptional”
            Great location, excellent service,helpful staff and breakfast buffet is excellent with all fresh things make to your taste. Value for the money. Definitely will be back. Thanks to all staff of Shangri-La.
            Reviewed December 04, 2018
            Dear Vigaynder, Many thanks for the feedback you have posted on Exepdia and thank you for staying at the Shangri-La Hotel, Dubai. Our aim at the hotel is to create an environment where our precious guests such as you will enjoy the stay each and every time. Our highly motivated colleagues accommodate the needs of our valuable guests such as you with utmost care, and services rendered straight from the heart. We are particularly careful with the food quality as our experienced culinary brigade have been demonstrating their skills to create mouth-watering dishes in our restaurants. We are happy to assist should you require any and looking forward to welcome you back very soon at Shangri-La Hotel, Dubai. Yours sincerely, Hakan Ozel, General Manager
            Responded December 06, 2018
            Shangri-La Dubai Apartments
            10.0
            Exceptional
            Vigaynder from Denmark
            Business traveler
            Executive Studio Apartment
            Stayed 13 nights in November 2018
            Viki Goel Denmark ”
            Everything is fantastic here have been many times in this property. Breakfast buffet is great lots of choice and fresh, service is of first class. Staff is very friendly. Location is central. No complaints at all.
            Reviewed December 03, 2018
            Dear Vigaynder, We would like to thank you very much for your patronage at the Shangri-La Hotel, Dubai and for taking your valuable time to post your feedback on Agoda. We are delighted to read about your kind comments about your overall staying experience from the room facilities to our colleague hospitality. We aim to delight and provide all our guests with the highest standards in service and hospitality. Thank you, too, for sharing your breakfast experience. Our chefs work tirelessly to ensure our breakfast spread, variety and quality caters the all tastes and dietary requirements. In fact, at Dunes Café we offer an array of cuisines ranging from International to specialized themes such as, Arabic, Indian, Seafood and more. I highly recommend Shang Palace, our signature Chinese Restaurant and Hoi An, our award-winning Vietnamese Restaur We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. Best regards, Hakan Ozel, General
            Show more
            Shangri-La Dubai Apartments
            8.4
            Excellent
            Jaiprakash from South Africa
            Family with teens
            2 Bedroom Apartment
            Stayed 4 nights in December 2018
            Excellent”
            Thought the overcrowding at breakfast led to a drop in service and quality.
            Reviewed December 27, 2018
            Dear Jaiprakash, Thank you for taking your precious time to write and share your experience with us on Agoda. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the not too distant future. Yours sincerely, Hakan Ozel, General Manager
            Responded December 30, 2018
            Shangri-La Dubai Apartments
            10.0
            Exceptional
            CHONG from Malaysia
            Family with young children
            2 Bedroom Apartment
            Stayed 2 nights in December 2018
            Valueable”
            Will return once i visit DUBAI again.
            Reviewed December 23, 2018
            Dear Chong, Thank you for choosing Shangri-La Hotel, Dubai and for sharing your experience on Agoda. We are happy to learn that you had a fabulous time from the hotel features and colleagues service overall. Our sincere gratitude that you had an amazing overall staying experience the second time around. It is always our pleasure to be of service to you. We aim to delight and provide all our guests with the highest standards in service and hospitality. Our colleagues go to great lengths to ensure that our guests are given the attention and comfort they deserve with caring attitude straight from our hearts. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Please do not hesitate to contact us should you need any assistance. Yours sincerely, Hakan Ozel, General Manager
            Responded December 24, 2018
            Shangri-La Dubai Apartments
            9.6
            Exceptional
            YOKE from Malaysia
            Family with teens
            3 Bedroom Apartment
            Stayed 5 nights in April 2018
            Wonderful stay”
            Our extended family booked two 3-Bedroom apartments for five nights recently. Location is superb very near Dubai Mall and close to other attractions. The staff are very attentive and helpful. Apartments are very spacious and clean. It would be perfect only if there are 3 bathrooms. We had breakfast at the hotel every morning and found it boring after 2 days, same food everyday. The service at the Dunes Cafe can be improved. Sometimes can’t get the attention of the staff.
            Reviewed April 16, 2018
            Dear Yoke, Many thanks in sharing your experience with us on Agoda. It gives me great pleasure to know that you were very pleased with our services and enjoyed your stay whilst you were with us. We aim to delight and provide all our guests with the highest standards of service and quality product. In our hotel, our devoted and experienced colleagues cater to the needs of guests with utmost care, and services rendered straight from the heart. We appreciate your kind words and compliments and it will be my pleasure to share your thoughts with Mihaela in recognition of her hard work and dedication. Thank you again for your valuable feedback, we are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future. Best regards, Nicolas Chammaa, Resident Manager
            Responded April 22, 2018
            Shangri-La Dubai Apartments
            8.8
            Excellent
            Hengky from Indonesia
            Family with teens
            Executive Studio Apartment
            Stayed 4 nights in December 2017
            Exceptional Service”
            In general the staff, from bell-boy, house-keeping, frontdesk to restaurant staff were very helpful, attentive and friendly. In particular I would like to highlight Lamia from Guest relation and Bo Bo at consierge who went all the way to help retrieve back successfully my mobile phone that was left in the taxi. They were full of urgency and initiative.
            Reviewed December 30, 2017
            Dear Hengky, Thank you for taking your precious time to write and share your experience with us on Agoda. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. Best regards, Hakan Ozel General Manager
            Responded September 12, 2018
            Shangri-La Dubai Apartments
            10.0
            Exceptional
            Steve from India
            Family with teens
            3 Bedroom Apartment
            Stayed 4 nights in July 2017
            Excellent Apartments”
            Stayed in the 3 bedroom apartment with family. The best in terms of luxury apartments on Sheikh Zayed Road. Excellent service and the food at the hotel was outstanding!!! Breakfast buffet is incredible. Great selection.
            Reviewed July 31, 2017
            9.6
            Exceptional
            Remelyn from Singapore
            Family with teens
            Executive Studio Apartment
            Stayed 6 nights in April 2018
            Excellent location, great service and warm, hospitable staff”
            Excellent location and shangri-la provides shuttle to Dubai Mall. We were offered club lounge access (breakfast, afternoon tea and happy hour) at extra cost which we took. Unfortunately we felt it’s not worth the $$$ we paid. Breakfast selection on the 41st floor is very limited and same food daily, likewise for the afternoon tea and happy hour. The timing for happy hour is too short, thus only used 2 happy hours for the 6 nights we paid. Also, individual below 20 yrs old are not allowed during happy hours, which is unfortunate since we travelled with a 12 yr old kid. On our second happy hour night, we saw a young girl with her parents and I brought the attention to the staff, as we were not okay to leave our 12 yr old kid on the room while we r on the loungeand then there’s a younger child dinning in with her parents??? Staff apologized and gave a lousy excuse! If it was the rule, regardless of the reason, a person below 20 yrs old shld not be at the lounge during happy hour.
            Reviewed May 05, 2018
            Dear Remelyn, Thank you very much for your patronage at the Shangri-La Hotel, Dubai and for taking your valuable time to post your experience with us on TrustYou. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager
            Responded May 14, 2018
            Shangri-La Dubai Apartments
            10.0
            Exceptional
            jingjing from China
            Couple
            Studio Apartment
            Stayed 3 nights in September 2018
            Exceptional”
            breakfast is very nice! attendants are very kind ,and there is shuttle in the hotel to Dubai Mall,good service!
            Reviewed October 12, 2018
            Dear JingJing, Thank you for your patronage at the Shangri-La Hotel, Dubai and for sharing your experience on Agoda during your recent stay with us. Shangri-La Hotel, Dubai has been serving our precious guests for 15 years. We believe that our caring, considerate, anticipating and natural Asian service coming straight from our hearts is making us different. We are very glad to learn that you’ve had an excellent experience and was satisfied with our superb services provided by our fantastic colleagues, sumptuous breakfast and what makes it even more convenient is our shuttle bus services going round-trips to city landmarks and entertainment on the hour every hour complimentary. We do look forward to welcoming you back at the Shangri-La Hotel, Dubai in the near future and please let us know if we should be of any assistance to you. Yours sincerely, Hakan Ozel, General Manager
            Show more
            Shangri-La Dubai Apartments
            10.0
            Exceptional
            khalid from Saudi Arabia
            Family with young children
            2 Bedroom Apartment
            Stayed 6 nights in August 2018
            top luxery apartment”
            great supurb apartment with amaizing furniture and view.
            Reviewed August 25, 2018
            Dear Khalid, Thank you for taking your precious time to write and share your experience with us on Agoda. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. Best regards, Hakan Ozel General Manager
            Responded September 12, 2018
            Shangri-La Dubai Apartments
            10.0
            Exceptional
            Tareq from Saudi Arabia
            Family with teens
            Studio Apartment
            Stayed 3 nights in August 2018
            No word to writing all best”
            Nice hotel all beautiful stuff and all worker best
            Reviewed August 22, 2018
            Dear Tareq, Thank you for taking your precious time to write and share your experience with us on Agoda. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. Best regards, Hakan Ozel General Manager
            Responded September 12, 2018
            Shangri-La Dubai Apartments
            9.6
            Exceptional
            Prakash from India
            Family with teens
            2 Bedroom Apartment
            Stayed 3 nights in July 2018
            Will stay Again and Again”
            Everything was outstanding. Its a pleasure to stay in this hotel.
            Reviewed August 14, 2018
            Dear Guest, Thank you for taking your precious time to write and share your experience with us on Agoda. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. Best regards, Hakan Ozel General Manager
            Responded September 12, 2018
            Shangri-La Dubai Apartments
            9.6
            Exceptional
            Bruce from Malaysia
            Family with young children
            Executive Studio Apartment
            Stayed 3 nights in December 2017
            All round winner with great breakfast and service.”
            Rooms were large. Service was excellent and breakfast spread was good with international cuisine. A bit away from the city but situated in between strategically in Sheikh Zayed road.
            Reviewed July 29, 2018
            Dear Bruce, Thank you for taking your precious time to write and share your experience on Agoda. We continuously strive to ensure we will always delight our valuable guests such as yourself with our uncompromising quality of products and services. It is indeed our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager
            Responded July 30, 2018
            Shangri-La Dubai Apartments
            9.6
            Exceptional
            Amr from Egypt
            Business traveler
            Studio Apartment
            Stayed 7 nights in February 2018
            Exceptional”
            Excellent hotel, the staff are very friendly and helpful, they really know how to take care of their guests, apartments are very clean and in a very good condition, the price is a bit high, should include breakfast at least, but this is my favourite hotel in Dubai so far.
            Reviewed March 05, 2018
            Dear Amr, Thank you for taking your precious time to write and share your experience with us on Agoda. Our aim is to continuously exceed the expectations of our guests whenever they stay with us. Our people are our most prized assets and it is through comments such as yours, do we all strive to give service straight from the heart. Thank you for your kind words and compliments. It is our privilege to be of service to you and we are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future. With best regards, Nicolas Chammaa, Resident Manager
            Responded March 05, 2018
            Shangri-La Dubai Apartments
            9.6
            Exceptional
            Lachman from Singapore
            Business traveler
            Executive Studio Apartment
            Stayed 5 nights in February 2018
            Amazing people amazing Hotel ”
            This is an awesome property great value beautiful rooms either facing the sea or city towards the Burj The great service starts at check in all the way to check out Fantastic breakfast with amazing staff service - Nazhifa, Collette and Imie The Chinese and Vietnamese restaurants where great for choice service and value The floor service and room cleaners are just to good - Francisco and Matanadari Rooms are immaculately clean. Totally a great package and must visit when in Dubai. True 5 Star
            Reviewed February 23, 2018
            Dear Lachman, Thank you for your feedback on Agoda. As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are delighted to hear that you had a wonderful experience on your special day whilst staying with us. It is our pleasure to take care of you. It will be my pleasure to share your thoughts with Nazhifa, Collette, Imee, Francisco and Matanadari, in recognition of their hard work and dedication. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the future. With kind regards, Nicolas Chammaa, Resident Manager
            Responded February 26, 2018
            Shangri-La Dubai Apartments
            8.8
            Excellent
            Lorna from Switzerland
            Family with teens
            Executive Studio
            Stayed 3 nights in February 2018
            Tower View ”
            What a Wonderful hotel .super spa . Pool deck super . View of tower .😍😍😍 Tranfer we didntused taxi prices cheap Negative We can give is ** the pakistan staff in restaurant buffet main restaurant are not friendly🤔🤔🤔 u feel not so welcome with !!!
            Reviewed February 17, 2018
            Dear Lorna, Thank you for taking the time to share your feedback on Agoda following your recent stay with us. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We are looking forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With Best Regards, Nicolas Chammaa, Resident Manager
            Responded February 26, 2018
            Shangri-La Dubai Apartments
            8.8
            Excellent
            Gurmehboob from Australia
            Family with teens
            Executive Studio Apartment
            Stayed 5 nights in January 2018
            Make sure you get what you booked!!!”
            We booked a non smoking room a month in advance but at check in we were told no non smoking room is available and they offer non smoking upgraded room for extra $370. With no choice left after a long flight we agreed. Room offered was without kitchen, which we booked earlier. Wasted our 3 hours as upgraded room was getting ready. On 4th day I spoke to front manager about all that happened and he agreed to waive extra charges. Conclusion, we didn't like the way we were received on first day. On the good side staff was very helpful and nice.
            Reviewed January 27, 2018
            Dear Gurmehboob, Thank you for taking the time to share your feedback on Agoda following your recent stay with us. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We are looking forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With Best Regards, Nicolas Chammaa, Resident Manager
            Responded February 26, 2018
            Shangri-La Dubai Apartments
            1234
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            Shangri-La Dubai Apartments
            |Exceptional 9.3
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            Experiences on Agoda. Because your room is just the beginning.

            • Exceptional location
            • Burj Khalifa
            • Financial Center Metro Station is within 0.45 km