select your datePlease enter your stay dates to see price
Shangri-La Dubai Apartments

"We got upgraded to a superior room with stunning views and facilities."

ROBYN - August 28, 2018
 Shangri-La Dubai Apartments
Lobby Shangri-La Dubai Apartments
Interior view Shangri-La Dubai Apartments
See all 30 photos

Shangri-La Dubai Apartments

Sheikh Zayed Road, Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, 75880 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
See map
Popular landmarks
Ikandy 50 m
Canadian University Dubai 190 m
Union Coop Hypermarket 210 m
Union COOP 230 m
Derby Art Gallery 280 m
Dental Center 380 m
Emirates Grand Hotel 390 m
Zyara 400 m
Financial Center Metro Station 450 m
The Empty Quarter 530 m
Nearby landmarks
Burj Khalifa 1.29 km
The Dubai Mall 1.34 km
Dubai Aquarium & Underwater Zoo 1.46 km
The Dubai Fountain 1.52 km
Dubai Creek 6.82 km
Wild Wadi Waterpark 11.36 km
Burj Al Arab 11.5 km
Ski Dubai 12.57 km
Dubai Miracle Garden 16.75 km
Atlantis Aquaventure Waterpark 17.37 km
9.3

Exceptional

Location rating score

Exceptional location
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
  • 440 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Cheaper than 83% of all properties in Dubai in the last 24 hoursCompared to 2,523 Dubai properties at Agoda for various dates
Value for money8.8
Distance to city center5 Km
Location rating9.2
Nearest airportDubai International Airport (DXB)
Distance to airport10.7 km

Rooms available at Shangri-La Dubai Apartments

Two- Bedroom Apartment with City View
...
  • Room size: 168 m²/1808 ft²
  • 2 bathrooms
  • 2 single beds & 1 king bed
Enter dates to see prices
Studio
...
  • Room size: 50 m²/538 ft²
  • Bathtub
  • 2 single beds or 1 king bed
Enter dates to see prices
Executive Studio
...
  • Room size: 68 m²/732 ft²
  • Bathtub
  • 1 king bed
Enter dates to see prices
3 Bedroom Apartment
...
  • Room size: 222 m²/2390 ft²
  • Partial sea view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
2 Bedroom Apartment
...
  • Room size: 168 m²/1808 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
Executive Studio Apartment
...
  • Room size: 68 m²/732 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Studio Apartment
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
room
...
    Enter dates to see prices
    Apartment
    ...
      Enter dates to see prices
      Premium Room
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Shangri-La Dubai Apartments?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Shangri-La Dubai Apartments?

        Shangri-La Dubai Apartments is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 315 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Shangri-La Dubai Apartments also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Shangri-La Dubai Apartments has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.

        What is the smoking policy at Shangri-La Dubai Apartments?

        Shangri-La Dubai Apartments does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

        See map
        Explore the neighborhood

        What people love about Shangri-La Dubai Apartments

        • 8.4
          Excellent
          Staff 

          "The staff were also very pleasant and helpful."

          Heidi

          |

          August 18, 2019

        • 9.6
          Exceptional

          "Has a great view of Burj kalifa from room."

          YounJae

          |

          October 11, 2019

        • 10.0
          Exceptional
          Staff 

          "The service in the hotel was excellent."

          Nikita

          |

          March 16, 2018

        Property ranking|Compared to 2,523 Dubai properties
        See all rankings
        Value for money score
        8.9/10
        Location score
        9.3/10
        Service score
        9.4/10
        Cleanliness score
        9.5/10
        Better than
        99
        %
        of Dubai properties
        Better than
        99
        %
        of Dubai properties
        Better than
        99
        %
        of Dubai properties
        Better than
        99
        %
        of Dubai properties
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

        Sign in now
        Overall rating:
        9.2
        Exceptional
        263 reviews
        Cleanliness
        9.5
        Facilities
        9.2
        Location
        9.3
        Read all reviews >
        What travelers say they love:
        Will be staying at this hotel everytime i am in Dubai
        Nikita from India
        Group
        More about Shangri-La Dubai Apartments

        More about Shangri-La Dubai Apartments

        Situated in the Sheikh Zayed Road area, Shangri-La Dubai Apartments is the perfect place to experience Dubai and its surroundings. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

        At Shangri-La Dubai Apartments, the excellent service and superior facilities make for an unforgettable stay. For the comfort and convenience of guests, the property offers gift/souvenir shop, private check in/check out, 24-hour front desk, express check-in/check-out, luggage storage.

        The property features 125 beautifully appointed guestrooms, many of which include flat screen television, additional bathroom, additional toilet, carpeting, clothes rack. The property's host of recreational offerings ensures you have plenty to do during your stay. Enjoy a great location and services to match at Shangri-La Dubai Apartments.

        Show less

        Most talked about facilities

        Breakfast
        15 mentions
        Housekeeping
        3 mentions
        Taxi
        2 mentions
        Food & Dining
        1 mention

        What they offer

        10.0
        Exceptional
        Staff 

        "Nice hotel all beautiful stuff and all worker best"

        Tareq

        |

        August 22, 2018

        View all reviews
        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Food and dining

        Breakfast options

        Asian
        Continental
        Vegetarian
        Full English/Irish

        Restaurants on site

        Dunes Cafe
        Cuisine:International
        Menu:A-la-carte
        Shang Palace
        Cuisine:Chinese, Cantonese
        Menu:Buffet
        Hoi An
        Cuisine:Vietnamese
        Menu:Buffet

        Nearby restaurants

        Arabic cuisine
        Arabic cuisine
        Nine7One
        2.7 km Arabic, Asian, Gluten Free
        Al Khayma at Dubai Marine Beach Resort
        3.0 km Arabic, Halal, Lebanese
        The Market Place
        4.4 km Arabic, Asian, Halal
        Mediterranean cuisine
        Mediterranean cuisine
        The Kana Cafe
        2.4 km Mediterranean
        Level Seven
        3.4 km Mediterranean
        Baku Caspian restaurant and cafe
        4.6 km Mediterranean
        Asian cuisine
        Asian cuisine
        Hakkasan Dubai
        460 m Asian, Chinese, Gluten Free
        Mint Leaf of London
        470 m Asian, Bar, Gluten Free
        Teatro
        580 m Asian, Gluten Free, Japanese

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Property announcements

        Show less

        Reviews of Shangri-La Dubai Apartments from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (263)Booking.com Reviews (170)
        9.2
        /
        10
        Exceptional
        Cleanliness9.5
        Facilities9.2
        Location9.3
        Service9.4
        Value for money8.8
        High score for Dubai
        Rating
        9+ Exceptional (75)
        8-9 Excellent (15)
        7-8 Very Good (4)
        6-7 Good (0)
        <6 Below Expectation (4)
        Time of the year
        Mar - May (10)
        Jun - Aug (37)
        Sep - Nov (19)
        Dec - Feb (32)
        All guests (263)
        All room types
        All languages

        Show reviews that mention 

        Showing 98 verified guest comments
        12345
        10.0
        Exceptional
        Yash from India
        Couple
        Executive Studio Apartment
        Stayed 3 nights in January 2020

        Exceptional Customer Service ”

        The hotel is situated in Sheikh Zayed Road and you won’t complain on the location. The staff at the reception are exceptionally polite and very respectful. My flight landed at 5 am and I entered the hotel at around 5:30am. My check in time was at 3 pm but the receptionist got the room ready within an hour when I told him that I had taken a 20 hour long flight to Dubai and I’m extremely tired. Additionally, he didn’t charge a single Dhiram for such act of kindness and hospitality. Kudos to your service team. We have decided to stay at your hotel whenever we come to Dubai. Thanks for making our honeymoon memorable.

        Reviewed January 14, 2020

        Dear Yash, Please accept our sincere thanks for your patronage at Shangri-La Hotel, Dubai and for taking your valuable time to share your experience with us on Agoda. It is through comments such as yours that we are able to keep ourselves highly motivated to continue to delight our guests. We are excited to read your positive feedback on our hospitality and I am happy that our reception colleague was able to accommodate your early arrival and provide an exceptional service. We aim to delight and provide our guests with the authentic experience straight from the heart and go to great lengths to ensure that our guests are given the attention and comfort they deserve. Thank you for your compliments, it was indeed our pleasure to take care of you. We look forward to welcoming you back on your next visit at Shangri-La Hotel, Dubai in the near future. Yours sincerely, Hakan Ozel General Manager

        Show more
        Shangri-La Dubai Apartments
        10.0
        Exceptional
        Steve from India
        Family with teens
        3 Bedroom Apartment
        Stayed 4 nights in July 2017

        Excellent Apartments”

        Stayed in the 3 bedroom apartment with family. The best in terms of luxury apartments on Sheikh Zayed Road. Excellent service and the food at the hotel was outstanding!!! Breakfast buffet is incredible. Great selection.

        Reviewed July 31, 2017
        9.6
        Exceptional
        Remelyn from Singapore
        Family with teens
        Executive Studio Apartment
        Stayed 6 nights in April 2018

        Excellent location, great service and warm, hospitable staff”

        Excellent location and shangri-la provides shuttle to Dubai Mall. We were offered club lounge access (breakfast, afternoon tea and happy hour) at extra cost which we took. Unfortunately we felt it’s not worth the $$$ we paid. Breakfast selection on the 41st floor is very limited and same food daily, likewise for the afternoon tea and happy hour. The timing for happy hour is too short, thus only used 2 happy hours for the 6 nights we paid. Also, individual below 20 yrs old are not allowed during happy hours, which is unfortunate since we travelled with a 12 yr old kid. On our second happy hour night, we saw a young girl with her parents and I brought the attention to the staff, as we were not okay to leave our 12 yr old kid on the room while we r on the loungeand then there’s a younger child dinning in with her parents??? Staff apologized and gave a lousy excuse! If it was the rule, regardless of the reason, a person below 20 yrs old shld not be at the lounge during happy hour.

        Reviewed May 05, 2018

        Dear Remelyn, Thank you very much for your patronage at the Shangri-La Hotel, Dubai and for taking your valuable time to post your experience with us on TrustYou. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager

        Responded May 14, 2018
        Shangri-La Dubai Apartments
        10.0
        Exceptional
        Yaqoob from Oman
        Family with young children
        2 Bedroom Apartment
        Stayed 2 nights in March 2019

        Excellent Service & Excellent location.”

        I have no comments in this hotel, I received a warm smiling faces to all staff in general, from the parking area, reception counters, food services, room boys etc.... you just name it. The staff in this hotel are more than happy to serve you and help you as much as they can. I really enjoyed a lot staying in Shangri-La in UAE and my children enjoyed more than me. Please keep up the same standards. For sure I will be back again and again. Many thanks Shangri-La.

        Reviewed March 24, 2019

        Dear Yaqoob, We would like to thank you for staying at Shangri-La Hotel, Dubai and for taking the time to write and share your positive experience on Agoda. We are delighted to read your complementary words with regards to our colleagues’ exceptional service. In our hotel, our dedicated and experienced colleagues cater to the needs of guests with utmost care, and services rendered straight from the heart. Shangri-La Hotel, Dubai, offers 302 luxuriously appointed rooms and suites, as well as an exclusive Horizon Club with special benefits. The hotel is located only 15 minutes from Dubai International Airport and five minutes from the World Trade Centre, DIFC, Downtown Dubai and Burj Khalifa. We look forward to welcoming you back at Shangri-La Hotel, Dubai and please let us know if we should be of any assistance to you. Yours sincerely, Hakan Ozel, General Manager

        Show more
        Shangri-La Dubai Apartments
        9.6
        Exceptional
        Bruce from Malaysia
        Family with young children
        Executive Studio Apartment
        Stayed 3 nights in December 2017

        All round winner with great breakfast and service.”

        Rooms were large. Service was excellent and breakfast spread was good with international cuisine. A bit away from the city but situated in between strategically in Sheikh Zayed road.

        Reviewed July 29, 2018

        Dear Bruce, Thank you for taking your precious time to write and share your experience on Agoda. We continuously strive to ensure we will always delight our valuable guests such as yourself with our uncompromising quality of products and services. It is indeed our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager

        Responded July 30, 2018
        Shangri-La Dubai Apartments
        9.6
        Exceptional
        YOKE from Malaysia
        Family with teens
        3 Bedroom Apartment
        Stayed 5 nights in April 2018

        Wonderful stay”

        Our extended family booked two 3-Bedroom apartments for five nights recently. Location is superb very near Dubai Mall and close to other attractions. The staff are very attentive and helpful. Apartments are very spacious and clean. It would be perfect only if there are 3 bathrooms. We had breakfast at the hotel every morning and found it boring after 2 days, same food everyday. The service at the Dunes Cafe can be improved. Sometimes can’t get the attention of the staff.

        Reviewed April 16, 2018

        Dear Yoke, Many thanks in sharing your experience with us on Agoda. It gives me great pleasure to know that you were very pleased with our services and enjoyed your stay whilst you were with us. We aim to delight and provide all our guests with the highest standards of service and quality product. In our hotel, our devoted and experienced colleagues cater to the needs of guests with utmost care, and services rendered straight from the heart. We appreciate your kind words and compliments and it will be my pleasure to share your thoughts with Mihaela in recognition of her hard work and dedication. Thank you again for your valuable feedback, we are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future. Best regards, Nicolas Chammaa, Resident Manager

        Responded April 22, 2018
        Shangri-La Dubai Apartments
        9.6
        Exceptional
        Amr from Egypt
        Business traveler
        Studio Apartment
        Stayed 7 nights in February 2018

        Exceptional”

        Excellent hotel, the staff are very friendly and helpful, they really know how to take care of their guests, apartments are very clean and in a very good condition, the price is a bit high, should include breakfast at least, but this is my favourite hotel in Dubai so far.

        Reviewed March 05, 2018

        Dear Amr, Thank you for taking your precious time to write and share your experience with us on Agoda. Our aim is to continuously exceed the expectations of our guests whenever they stay with us. Our people are our most prized assets and it is through comments such as yours, do we all strive to give service straight from the heart. Thank you for your kind words and compliments. It is our privilege to be of service to you and we are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future. With best regards, Nicolas Chammaa, Resident Manager

        Responded March 05, 2018
        Shangri-La Dubai Apartments
        8.8
        Excellent
        Ashish
        Business traveler
        Studio Apartment
        Stayed 3 nights in June 2018

        Great Location, Nice property”

        First time at Shangri La and being at Shangri Dubai was a treat even though I was on business. Staff were friendly and very accomodating

        Reviewed June 20, 2018

        Dear Ashish, We would like to thank you for your excellent rating that you have posted on Agoda. We continuously strive to ensure we will always delight our valuable guests such as yourself with our uncompromising quality of products and services. It is indeed our pleasure to take care of you. We look forward to welcoming you and your family back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager

        Responded June 25, 2018
        Shangri-La Dubai Apartments
        10.0
        Exceptional
        Vigaynder from Denmark
        Business traveler
        Executive Studio Apartment
        Stayed 1 night in December 2018

        Exceptional”

        Great location, excellent service,helpful staff and breakfast buffet is excellent with all fresh things make to your taste. Value for the money. Definitely will be back. Thanks to all staff of Shangri-La.

        Reviewed December 04, 2018

        Dear Vigaynder, Many thanks for the feedback you have posted on Exepdia and thank you for staying at the Shangri-La Hotel, Dubai. Our aim at the hotel is to create an environment where our precious guests such as you will enjoy the stay each and every time. Our highly motivated colleagues accommodate the needs of our valuable guests such as you with utmost care, and services rendered straight from the heart. We are particularly careful with the food quality as our experienced culinary brigade have been demonstrating their skills to create mouth-watering dishes in our restaurants. We are happy to assist should you require any and looking forward to welcome you back very soon at Shangri-La Hotel, Dubai. Yours sincerely, Hakan Ozel, General Manager

        Responded December 06, 2018
        Shangri-La Dubai Apartments
        9.6
        Exceptional
        Lachman from Singapore
        Business traveler
        Executive Studio Apartment
        Stayed 5 nights in February 2018

        Amazing people amazing Hotel ”

        This is an awesome property great value beautiful rooms either facing the sea or city towards the Burj The great service starts at check in all the way to check out Fantastic breakfast with amazing staff service - Nazhifa, Collette and Imie The Chinese and Vietnamese restaurants where great for choice service and value The floor service and room cleaners are just to good - Francisco and Matanadari Rooms are immaculately clean. Totally a great package and must visit when in Dubai. True 5 Star

        Reviewed February 23, 2018

        Dear Lachman, Thank you for your feedback on Agoda. As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are delighted to hear that you had a wonderful experience on your special day whilst staying with us. It is our pleasure to take care of you. It will be my pleasure to share your thoughts with Nazhifa, Collette, Imee, Francisco and Matanadari, in recognition of their hard work and dedication. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the future. With kind regards, Nicolas Chammaa, Resident Manager

        Responded February 26, 2018
        Shangri-La Dubai Apartments
        10.0
        Exceptional
        Pui from Hong Kong
        Couple
        Studio Apartment
        Stayed 2 nights in November 2017

        Excellent service”

        Good location, 5mins walk to Metro, 15mins taxi to dubai mall, 20mins taxi to airport. Excellent service, all staffs are really nice and helpful. Arrived at 945am and the reception help to arrange a room for us in few minutes. Nice breakfast, enough choice with good quality. Breakfast start from 6am, we can have breakfast before a morning flight. Certainly a great experience!

        Reviewed November 27, 2017
        9.2
        Exceptional
        Cynthia from Philippines
        Family with teens
        2 Bedroom Apartment
        Stayed 6 nights in January 2020

        Comfortable, huge room”

        Two bedroom suite apartment is so spacious, well equipped and with superb view of Burj Khalifa. Will book again here when in Dubai

        Reviewed January 15, 2020

        Dear Cynthia, Thank you for taking your precious time to share your review with us on Agoda. We are delighted to learn you had a great experience whilst staying with us during your recent visit and that you enjoyed the superb views of the Burj Khalifa. Thank you for your compliments, it was our pleasure to be at your service. Our heartfelt gratitude for your patronage and we are looking forward to welcome you back at Shangri-La Hotel, Dubai in the near future. With kind regards, Hakan Ozel General Manager

        Responded January 19, 2020
        Shangri-La Dubai Apartments
        10.0
        Exceptional
        Nikita from India
        Group
        Studio Apartment
        Stayed 1 night in March 2018

        Excellent”

        The service in the hotel was excellent. Rooms were clean and spacious. The view was beautiful. Will be staying at this hotel everytime i am in Dubai

        Reviewed March 16, 2018

        Dear Nikita, Thank you for taking your precious time to write and share your experience with us on Agoda. We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our service and facilities are thoroughly appreciated, and we will be looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the near future. With best regards, Nicolas Chammaa, Resident Manager

        Responded March 18, 2018
        Shangri-La Dubai Apartments
        10.0
        Exceptional
        Azenith from Philippines
        Family with young children
        Studio Apartment
        Stayed 1 night in September 2017

        Everything is excellent! Especially the service - it is exceptional! Thanks to Imee & staff of Dunes”

        We had a great stay. We love everything from room, facilities, and dining and even vallet parking... Everyone is nice! Just love it and will definitely come back with my big family in Dubai:)

        Reviewed September 03, 2017
        9.2
        Exceptional
        Edwena from Hong Kong
        Couple
        3 Bedroom Apartment
        Stayed 2 nights in January 2020

        Very Good Location and services”

        Hotel location is very good, many restaurants nearby and have shuttle bus going to Dubai Mall, good choice for everyone. Will stay here again next time.

        Reviewed February 11, 2020

        Dear

        Responded February 13, 2020
        Shangri-La Dubai Apartments
        10.0
        Exceptional
        Hussain from Saudi Arabia
        Couple
        Studio Apartment
        Stayed 3 nights in August 2017

        Impressive ”

        Amazing hotel, they even do my birthday and give some coke and i was shook thx to much Everytime i will come dubai i will choose that hotel

        Reviewed August 18, 2017
        8.4
        Excellent
        Seungchul from South Korea
        Couple
        Executive Studio Apartment
        Stayed 2 nights in June 2019

        Great location”

        10 minutes drive to Dubai Mall. The room is a little bit old but ok. Kitchen has complete utensils.

        Reviewed June 09, 2019

        Dear Seungchul, Many thanks for the feedback you have posted on Agoda and thank you for staying at the Shangri-La Hotel, Dubai. We have noted your feedback during your stay and will look at ways to tackle some of the points you brought forward. Your comments are very much appreciated and will certainly assist us in our efforts to continuously improve our hotel product. I do hope that we will be able to welcome you back at Shangri-La Hotel, Dubai upon your next visit so that we would exceed your expectations and redeem ourselves. Yours sincerely, Hakan Ozel, General Manager

        Responded June 09, 2019
        Shangri-La Dubai Apartments
        10.0
        Exceptional
        Joanne from Philippines
        Couple
        Studio Apartment
        Stayed 7 nights in January 2018

        The location is perfect...15-20mins airport, easy to find taxis, free shuttle to Dubai mall.”

        Pros- free shuttle to Dubai Mall Convenient to find food. Food everywhere. Close to a hypermarket Not far from the airport. Most of all the staff super nice & approachable.

        Reviewed January 24, 2018

        Dear Joanne, Thank you for your positive remarks posted on Agoda. We are grateful that you found our overall products and services to your liking. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With kind regards, Nicolas Chammaa, Resident Manager

        Responded February 26, 2018
        Shangri-La Dubai Apartments
        10.0
        Exceptional
        jingjing from China
        Couple
        Studio Apartment
        Stayed 3 nights in September 2018

        Exceptional”

        breakfast is very nice! attendants are very kind ,and there is shuttle in the hotel to Dubai Mall,good service!

        Reviewed October 12, 2018

        Dear JingJing, Thank you for your patronage at the Shangri-La Hotel, Dubai and for sharing your experience on Agoda during your recent stay with us. Shangri-La Hotel, Dubai has been serving our precious guests for 15 years. We believe that our caring, considerate, anticipating and natural Asian service coming straight from our hearts is making us different. We are very glad to learn that you’ve had an excellent experience and was satisfied with our superb services provided by our fantastic colleagues, sumptuous breakfast and what makes it even more convenient is our shuttle bus services going round-trips to city landmarks and entertainment on the hour every hour complimentary. We do look forward to welcoming you back at the Shangri-La Hotel, Dubai in the near future and please let us know if we should be of any assistance to you. Yours sincerely, Hakan Ozel, General Manager

        Show more
        Shangri-La Dubai Apartments
        8.8
        Excellent
        Lorna from Switzerland
        Family with teens
        Executive Studio
        Stayed 3 nights in February 2018

        Tower View ”

        What a Wonderful hotel .super spa . Pool deck super . View of tower .😍😍😍 Tranfer we didntused taxi prices cheap Negative We can give is ** the pakistan staff in restaurant buffet main restaurant are not friendly🤔🤔🤔 u feel not so welcome with !!!

        Reviewed February 17, 2018

        Dear Lorna, Thank you for taking the time to share your feedback on Agoda following your recent stay with us. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We are looking forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With Best Regards, Nicolas Chammaa, Resident Manager

        Responded February 26, 2018
        Shangri-La Dubai Apartments
        12345
        This is a popular property. Don't miss out!

        Back to search results

        Back to room choices

        |

        Dismiss

        null