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Shangri-La Dubai Apartments
Shangri-La Dubai Apartments
Shangri-La Dubai Apartments
Shangri-La Dubai Apartments
Shangri-La Dubai Apartments
Shangri-La Dubai Apartments
Shangri-La Dubai Apartments

Removed from saved list

9.2

Exceptional

270 reviews

270 reviews

View12
Breakfast9
Housekeeping4

Staff are kind, nice view, nice hotel we will visit again

Sarantuya
- Jan 4, 2022
See map

9.4

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
Ikandy

50 m

Canadian University Dubai

190 m

Union Coop Hypermarket

210 m

Union COOP

230 m

Derby Art Gallery

280 m

Popular landmarks
Burj Khalifa

1.3 km

The Dubai Mall

1.3 km

Dubai Aquarium & Underwater Zoo

1.5 km

The Dubai Fountain

1.5 km

Dubai Creek

6.8 km

Closest landmarks
Number One Tower Suites

270 m

Carlton Downtown Hotel

360 m

Dental Center

380 m

Emirates Grand Hotel

390 m

DAMAC Properties Dubai PJSC

670 m

Shangri-La Dubai Apartments

Sheikh Zayed Road, Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, 75880 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sheikh Zayed Road part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

440 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent view

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Mind - Body
Yoga room

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money8.8
Distance to city center5 Km
Location rating9.4
Nearest airportDubai International Airport (DXB)
Distance to airport10.7 km

Rooms available at Shangri-La Dubai Apartments

Two- Bedroom Apartment with City View
...
  • Room size: 168 m²/1808 ft²
  • Outdoor view
  • 1 king bed & 2 single beds
Enter dates to see prices
3 Bedroom Apartment
...
  • Room size: 222 m²/2390 ft²
  • Partial sea view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Horizon King Club Room with Lounge Access
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
One-Bedroom Club Suite with Lounge Access
...
  • Room size: 83 m²/893 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Horizon Premier Room with Lounge Access
...
  • Room size: 66 m²/710 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Studio
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
Enter dates to see prices
Horizon Executive Room with Lounge Access
...
  • Room size: 55 m²/592 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Executive Studio
...
  • Room size: 68 m²/732 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe King Room with Burj Khalifa View
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
2 Bedroom Apartment
...
  • Room size: 168 m²/1808 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices

Frequently asked questions

Does Shangri-La Dubai Apartments have a hot tub?

A hot tub is one of the facilities available at Shangri-La Dubai Apartments.

How much does it cost to stay at Shangri-La Dubai Apartments?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Shangri-La Dubai Apartments?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Shangri-La Dubai Apartments?

Shangri-La Dubai Apartments is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 315 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Shangri-La Dubai Apartments also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Shangri-La Dubai Apartments has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Shangri-La Dubai Apartments?

Start your mornings right, with the continental and buffet breakfast options offered at Shangri-La Dubai Apartments. Adults can enjoy breakfast offered with an additional charge of 150 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Shangri-La Dubai Apartments?

Shangri-La Dubai Apartments features 3 on-site restaurants for your dining convenience.

Can special events be hosted at Shangri-La Dubai Apartments?

Your special occasion or event can be hosted at one of the 3 versatile venues.

What is the smoking policy at Shangri-La Dubai Apartments?

Shangri-La Dubai Apartments does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Shangri-La Dubai Apartments

  • 10

    Exceptional
    Staff 

    "Staff are kind, nice view, nice hotel we will visit again"

    Sarantuya

    |

    January 4, 2022

  • 10

    Exceptional

    "Feeling safe and comfortable"

    Duong

    |

    December 22, 2021

  • 9.6

    Exceptional

    "My room located at 36th floor , I have a really nice view of downtown dubai."

    Jom

    |

    June 17, 2021

Property ranking|Compared to 3,370 Dubai properties
See all rankings
Value for money score
8.8/10
Location score
9.4/10
Service score
9.4/10
Cleanliness score
9.4/10
Better than
99
%
of Dubai properties
Better than
99
%
of Dubai properties
Better than
99
%
of Dubai properties
Better than
99
%
of Dubai properties
Overall rating:

9.2

Exceptional
270 reviews
Cleanliness
9.4
Facilities
9.2
Location
9.4
Read all reviews >
What travelers say they love:
The staff at the reception are exceptionally polite and very...
Yash from India
Couple
More about Shangri-La Dubai Apartments

More about Shangri-La Dubai Apartments

Shangri-La Dubai Apartments

Shangri-La Dubai Apartments is a distinct addition to Dubai and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Enjoy more possibilities on your vacation at Shangri-La Dubai Apartments, with its convenient location just 1.2 km from the Burj Khalifa.
Enjoy all that Shangri-La Dubai Apartments has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Dubai is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Shangri-La Dubai Apartments. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Shangri-La Dubai Apartments provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Shangri-La Dubai Apartments are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a coffee or tea maker, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Shangri-La Dubai Apartments. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
Fill your days with the array of activities and facilities offered at Shangri-La Dubai Apartments. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At Shangri-La Dubai Apartments, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room and tennis court. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't spend all your time inside while in Dubai! Be sure to visit The Dubai Fountain located 1.5 km away, an item on every checklist of those who travel to Dubai. Find that special item or souvenir that will commemorate your trip to Dubai at The Dubai Mall located 1.3 km away.


Reasons to stay here

Find incredible value for money here, which is ranked better than 99% of the city's accommodation.
Compared to other accommodations in Dubai, facilities here are rated higher than 99% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 99% of other accommodations in the city.

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Amenities and facilities
Exceptional
Facilities

9.2

Most talked about facilities

Breakfast

15 mentions

Housekeeping

3 mentions

Taxi

2 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Romanian
  • Russian
  • Spanish
  • Tamil
  • Thai
  • Turkish
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Nightclub
  • Pool with view
  • Sauna
  • Spa
  • Squash court
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • High floor
  • Internet access – LAN
  • Internet access – wireless
  • LAN Internet in room [free]
  • Laptop safe box
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Smoking allowed
  • Telephone
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
  • Continental
  • Vegetarian
  • Full English/Irish
Restaurants on site

Dunes Cafe

  • Cuisine: International
  • Menu: A-la-carte

Shang Palace

  • Cuisine: Chinese, Cantonese
  • Menu: Buffet

Hoi An

  • Cuisine: Vietnamese
  • Menu: Buffet
Location
Sheikh Zayed Road, Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, 75880
Exceptional
Location

9.4

Airports

  • Dubai International Airport (DXB)
    10.7 km 33 min drive
  • Sharjah International Airport (SHJ)
    28.0 km 41 min drive

Public transportation

  • Financial Center Metro Station
    450 m
  • Emirates Towers Metro Station
    1.3 km 8 min drive

Hospital or clinic

  • Dental Center
    380 m

Shopping

  • The Dubai Mall
    1.3 km

Convenience store

  • Circle K
    790 m 10 min drive

Cash withdrawal

  • ATM
    220 m
What's nearby

Popular landmarks

  • Burj Khalifa
    1.3 km
  • The Dubai Mall
    1.3 km
  • Dubai Aquarium & Underwater Zoo
    1.5 km
  • The Dubai Fountain
    1.5 km
  • Dubai Creek
    6.8 km
  • Wild Wadi Waterpark
    11.4 km
  • Burj Al Arab
    11.5 km
  • Ski Dubai
    12.6 km
  • Dubai Miracle Garden
    16.8 km
  • Atlantis Aquaventure Waterpark
    17.4 km

Nearby landmarks

  • Ikandy
    50 m
  • Canadian University Dubai
    190 m
  • Union Coop Hypermarket
    210 m
  • Union COOP
    230 m
  • Number One Tower Suites
    270 m
  • Derby Art Gallery
    280 m
  • Carlton Downtown Hotel
    360 m
  • Dental Center
    380 m
  • Emirates Grand Hotel
    390 m
  • Zyara
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • There is an additional breakfast charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Airport transfer fee315 AED
  • Distance from city center5 Km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)150 AED

The property

  • Number of bars/lounges3
  • Number of restaurants3
  • Number of rooms 125
  • Year property opened2003

Reviews of Shangri-La Dubai Apartments from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.4
Facilities9.2
Location9.4
Service9.4
Value for money8.8
High score for Dubai
Rating
9+ Exceptional (75)
8-9 Excellent (15)
7-8 Very Good (4)
6-7 Good (0)
<6 Below Expectation (4)
Time of the year
Mar - May (10)
Jun - Aug (37)
Sep - Nov (19)
Dec - Feb (32)
All guests (270)
All room types
All languages

Show reviews that mention 

Showing 98 verified guest comments
12345
10.0
Exceptional
Yash from India
Couple
Executive Studio Apartment
Stayed 3 nights in January 2020

Exceptional Customer Service ”

The hotel is situated in Sheikh Zayed Road and you won’t complain on the location. The staff at the reception are exceptionally polite and very respectful. My flight landed at 5 am and I entered the hotel at around 5:30am. My check in time was at 3 pm but the receptionist got the room ready within an hour when I told him that I had taken a 20 hour long flight to Dubai and I’m extremely tired. Additionally, he didn’t charge a single Dhiram for such act of kindness and hospitality. Kudos to your service team. We have decided to stay at your hotel whenever we come to Dubai. Thanks for making our honeymoon memorable.

Reviewed January 14, 2020

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Dear Yash, Please accept our sincere thanks for your patronage at Shangri-La Hotel, Dubai and for taking your valuable time to share your experience with us on Agoda. It is through comments such as yours that we are able to keep ourselves highly motivated to continue to delight our guests. We are excited to read your positive feedback on our hospitality and I am happy that our reception colleague was able to accommodate your early arrival and provide an exceptional service. We aim to delight and provide our guests with the authentic experience straight from the heart and go to great lengths to ensure that our guests are given the attention and comfort they deserve. Thank you for your compliments, it was indeed our pleasure to take care of you. We look forward to welcoming you back on your next visit at Shangri-La Hotel, Dubai in the near future. Yours sincerely, Hakan Ozel General Manager

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Shangri-La Dubai Apartments
10.0
Exceptional
Steve from India
Family with teens
3 Bedroom Apartment
Stayed 4 nights in July 2017

Excellent Apartments”

Stayed in the 3 bedroom apartment with family. The best in terms of luxury apartments on Sheikh Zayed Road. Excellent service and the food at the hotel was outstanding!!! Breakfast buffet is incredible. Great selection.

Reviewed July 31, 2017

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9.6
Exceptional
Remelyn from Singapore
Family with teens
Executive Studio Apartment
Stayed 6 nights in April 2018

Excellent location, great service and warm, hospitable staff”

Excellent location and shangri-la provides shuttle to Dubai Mall. We were offered club lounge access (breakfast, afternoon tea and happy hour) at extra cost which we took. Unfortunately we felt it’s not worth the $$$ we paid. Breakfast selection on the 41st floor is very limited and same food daily, likewise for the afternoon tea and happy hour. The timing for happy hour is too short, thus only used 2 happy hours for the 6 nights we paid. Also, individual below 20 yrs old are not allowed during happy hours, which is unfortunate since we travelled with a 12 yr old kid. On our second happy hour night, we saw a young girl with her parents and I brought the attention to the staff, as we were not okay to leave our 12 yr old kid on the room while we r on the loungeand then there’s a younger child dinning in with her parents??? Staff apologized and gave a lousy excuse! If it was the rule, regardless of the reason, a person below 20 yrs old shld not be at the lounge during happy hour.

Reviewed May 05, 2018

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Dear Remelyn, Thank you very much for your patronage at the Shangri-La Hotel, Dubai and for taking your valuable time to post your experience with us on TrustYou. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager

Responded May 14, 2018
Shangri-La Dubai Apartments
10.0
Exceptional
Yaqoob from Oman
Family with young children
2 Bedroom Apartment
Stayed 2 nights in March 2019

Excellent Service & Excellent location.”

I have no comments in this hotel, I received a warm smiling faces to all staff in general, from the parking area, reception counters, food services, room boys etc.... you just name it. The staff in this hotel are more than happy to serve you and help you as much as they can. I really enjoyed a lot staying in Shangri-La in UAE and my children enjoyed more than me. Please keep up the same standards. For sure I will be back again and again. Many thanks Shangri-La.

Reviewed March 24, 2019

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Dear Yaqoob, We would like to thank you for staying at Shangri-La Hotel, Dubai and for taking the time to write and share your positive experience on Agoda. We are delighted to read your complementary words with regards to our colleagues’ exceptional service. In our hotel, our dedicated and experienced colleagues cater to the needs of guests with utmost care, and services rendered straight from the heart. Shangri-La Hotel, Dubai, offers 302 luxuriously appointed rooms and suites, as well as an exclusive Horizon Club with special benefits. The hotel is located only 15 minutes from Dubai International Airport and five minutes from the World Trade Centre, DIFC, Downtown Dubai and Burj Khalifa. We look forward to welcoming you back at Shangri-La Hotel, Dubai and please let us know if we should be of any assistance to you. Yours sincerely, Hakan Ozel, General Manager

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Shangri-La Dubai Apartments
9.6
Exceptional
Bruce from Malaysia
Family with young children
Executive Studio Apartment
Stayed 3 nights in December 2017

All round winner with great breakfast and service.”

Rooms were large. Service was excellent and breakfast spread was good with international cuisine. A bit away from the city but situated in between strategically in Sheikh Zayed road.

Reviewed July 29, 2018

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Dear Bruce, Thank you for taking your precious time to write and share your experience on Agoda. We continuously strive to ensure we will always delight our valuable guests such as yourself with our uncompromising quality of products and services. It is indeed our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager

Responded July 30, 2018
Shangri-La Dubai Apartments
9.6
Exceptional
YOKE from Malaysia
Family with teens
3 Bedroom Apartment
Stayed 5 nights in April 2018

Wonderful stay”

Our extended family booked two 3-Bedroom apartments for five nights recently. Location is superb very near Dubai Mall and close to other attractions. The staff are very attentive and helpful. Apartments are very spacious and clean. It would be perfect only if there are 3 bathrooms. We had breakfast at the hotel every morning and found it boring after 2 days, same food everyday. The service at the Dunes Cafe can be improved. Sometimes can’t get the attention of the staff.

Reviewed April 16, 2018

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Dear Yoke, Many thanks in sharing your experience with us on Agoda. It gives me great pleasure to know that you were very pleased with our services and enjoyed your stay whilst you were with us. We aim to delight and provide all our guests with the highest standards of service and quality product. In our hotel, our devoted and experienced colleagues cater to the needs of guests with utmost care, and services rendered straight from the heart. We appreciate your kind words and compliments and it will be my pleasure to share your thoughts with Mihaela in recognition of her hard work and dedication. Thank you again for your valuable feedback, we are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future. Best regards, Nicolas Chammaa, Resident Manager

Responded April 22, 2018
Shangri-La Dubai Apartments
9.6
Exceptional
Amr from Egypt
Business traveler
Studio Apartment
Stayed 7 nights in February 2018

Exceptional”

Excellent hotel, the staff are very friendly and helpful, they really know how to take care of their guests, apartments are very clean and in a very good condition, the price is a bit high, should include breakfast at least, but this is my favourite hotel in Dubai so far.

Reviewed March 05, 2018

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Dear Amr, Thank you for taking your precious time to write and share your experience with us on Agoda. Our aim is to continuously exceed the expectations of our guests whenever they stay with us. Our people are our most prized assets and it is through comments such as yours, do we all strive to give service straight from the heart. Thank you for your kind words and compliments. It is our privilege to be of service to you and we are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future. With best regards, Nicolas Chammaa, Resident Manager

Responded March 05, 2018
Shangri-La Dubai Apartments
8.8
Excellent
Ashish
Business traveler
Studio Apartment
Stayed 3 nights in June 2018

Great Location, Nice property”

First time at Shangri La and being at Shangri Dubai was a treat even though I was on business. Staff were friendly and very accomodating

Reviewed June 20, 2018

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Dear Ashish, We would like to thank you for your excellent rating that you have posted on Agoda. We continuously strive to ensure we will always delight our valuable guests such as yourself with our uncompromising quality of products and services. It is indeed our pleasure to take care of you. We look forward to welcoming you and your family back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager

Responded June 25, 2018
Shangri-La Dubai Apartments
10.0
Exceptional
Vigaynder from Denmark
Business traveler
Executive Studio Apartment
Stayed 1 night in December 2018

Exceptional”

Great location, excellent service,helpful staff and breakfast buffet is excellent with all fresh things make to your taste. Value for the money. Definitely will be back. Thanks to all staff of Shangri-La.

Reviewed December 04, 2018

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Dear Vigaynder, Many thanks for the feedback you have posted on Exepdia and thank you for staying at the Shangri-La Hotel, Dubai. Our aim at the hotel is to create an environment where our precious guests such as you will enjoy the stay each and every time. Our highly motivated colleagues accommodate the needs of our valuable guests such as you with utmost care, and services rendered straight from the heart. We are particularly careful with the food quality as our experienced culinary brigade have been demonstrating their skills to create mouth-watering dishes in our restaurants. We are happy to assist should you require any and looking forward to welcome you back very soon at Shangri-La Hotel, Dubai. Yours sincerely, Hakan Ozel, General Manager

Responded December 06, 2018
Shangri-La Dubai Apartments
9.6
Exceptional
Lachman from Singapore
Business traveler
Executive Studio Apartment
Stayed 5 nights in February 2018

Amazing people amazing Hotel ”

This is an awesome property great value beautiful rooms either facing the sea or city towards the Burj The great service starts at check in all the way to check out Fantastic breakfast with amazing staff service - Nazhifa, Collette and Imie The Chinese and Vietnamese restaurants where great for choice service and value The floor service and room cleaners are just to good - Francisco and Matanadari Rooms are immaculately clean. Totally a great package and must visit when in Dubai. True 5 Star

Reviewed February 23, 2018

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Dear Lachman, Thank you for your feedback on Agoda. As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are delighted to hear that you had a wonderful experience on your special day whilst staying with us. It is our pleasure to take care of you. It will be my pleasure to share your thoughts with Nazhifa, Collette, Imee, Francisco and Matanadari, in recognition of their hard work and dedication. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the future. With kind regards, Nicolas Chammaa, Resident Manager

Responded February 26, 2018
Shangri-La Dubai Apartments
10.0
Exceptional
Pui from Hong Kong SAR, China
Couple
Studio Apartment
Stayed 2 nights in November 2017

Excellent service”

Good location, 5mins walk to Metro, 15mins taxi to dubai mall, 20mins taxi to airport. Excellent service, all staffs are really nice and helpful. Arrived at 945am and the reception help to arrange a room for us in few minutes. Nice breakfast, enough choice with good quality. Breakfast start from 6am, we can have breakfast before a morning flight. Certainly a great experience!

Reviewed November 27, 2017

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9.2
Exceptional
Cynthia from Philippines
Family with teens
2 Bedroom Apartment
Stayed 6 nights in January 2020

Comfortable, huge room”

Two bedroom suite apartment is so spacious, well equipped and with superb view of Burj Khalifa. Will book again here when in Dubai

Reviewed January 15, 2020

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Dear Cynthia, Thank you for taking your precious time to share your review with us on Agoda. We are delighted to learn you had a great experience whilst staying with us during your recent visit and that you enjoyed the superb views of the Burj Khalifa. Thank you for your compliments, it was our pleasure to be at your service. Our heartfelt gratitude for your patronage and we are looking forward to welcome you back at Shangri-La Hotel, Dubai in the near future. With kind regards, Hakan Ozel General Manager

Responded January 19, 2020
Shangri-La Dubai Apartments
10.0
Exceptional
Nikita from India
Group
Studio Apartment
Stayed 1 night in March 2018

Excellent”

The service in the hotel was excellent. Rooms were clean and spacious. The view was beautiful. Will be staying at this hotel everytime i am in Dubai

Reviewed March 16, 2018

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Dear Nikita, Thank you for taking your precious time to write and share your experience with us on Agoda. We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our service and facilities are thoroughly appreciated, and we will be looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the near future. With best regards, Nicolas Chammaa, Resident Manager

Responded March 18, 2018
Shangri-La Dubai Apartments
10.0
Exceptional
Azenith from Philippines
Family with young children
Studio Apartment
Stayed 1 night in September 2017

Everything is excellent! Especially the service - it is exceptional! Thanks to Imee & staff of Dunes”

We had a great stay. We love everything from room, facilities, and dining and even vallet parking... Everyone is nice! Just love it and will definitely come back with my big family in Dubai:)

Reviewed September 03, 2017

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9.2
Exceptional
Edwena from Hong Kong SAR, China
Couple
3 Bedroom Apartment
Stayed 2 nights in January 2020

Very Good Location and services”

Hotel location is very good, many restaurants nearby and have shuttle bus going to Dubai Mall, good choice for everyone. Will stay here again next time.

Reviewed February 11, 2020

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Dear

Responded February 13, 2020
Shangri-La Dubai Apartments
10.0
Exceptional
Hussain from Saudi Arabia
Couple
Studio Apartment
Stayed 3 nights in August 2017

Impressive ”

Amazing hotel, they even do my birthday and give some coke and i was shook thx to much Everytime i will come dubai i will choose that hotel

Reviewed August 18, 2017

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8.4
Excellent
Seungchul from South Korea
Couple
Executive Studio Apartment
Stayed 2 nights in June 2019

Great location”

10 minutes drive to Dubai Mall. The room is a little bit old but ok. Kitchen has complete utensils.

Reviewed June 09, 2019

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Dear Seungchul, Many thanks for the feedback you have posted on Agoda and thank you for staying at the Shangri-La Hotel, Dubai. We have noted your feedback during your stay and will look at ways to tackle some of the points you brought forward. Your comments are very much appreciated and will certainly assist us in our efforts to continuously improve our hotel product. I do hope that we will be able to welcome you back at Shangri-La Hotel, Dubai upon your next visit so that we would exceed your expectations and redeem ourselves. Yours sincerely, Hakan Ozel, General Manager

Responded June 09, 2019
Shangri-La Dubai Apartments
10.0
Exceptional
Joanne from Philippines
Couple
Studio Apartment
Stayed 7 nights in January 2018

The location is perfect...15-20mins airport, easy to find taxis, free shuttle to Dubai mall.”

Pros- free shuttle to Dubai Mall Convenient to find food. Food everywhere. Close to a hypermarket Not far from the airport. Most of all the staff super nice & approachable.

Reviewed January 24, 2018

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Dear Joanne, Thank you for your positive remarks posted on Agoda. We are grateful that you found our overall products and services to your liking. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With kind regards, Nicolas Chammaa, Resident Manager

Responded February 26, 2018
Shangri-La Dubai Apartments
10.0
Exceptional
jingjing from China
Couple
Studio Apartment
Stayed 3 nights in September 2018

Exceptional”

breakfast is very nice! attendants are very kind ,and there is shuttle in the hotel to Dubai Mall,good service!

Reviewed October 12, 2018

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Dear JingJing, Thank you for your patronage at the Shangri-La Hotel, Dubai and for sharing your experience on Agoda during your recent stay with us. Shangri-La Hotel, Dubai has been serving our precious guests for 15 years. We believe that our caring, considerate, anticipating and natural Asian service coming straight from our hearts is making us different. We are very glad to learn that you’ve had an excellent experience and was satisfied with our superb services provided by our fantastic colleagues, sumptuous breakfast and what makes it even more convenient is our shuttle bus services going round-trips to city landmarks and entertainment on the hour every hour complimentary. We do look forward to welcoming you back at the Shangri-La Hotel, Dubai in the near future and please let us know if we should be of any assistance to you. Yours sincerely, Hakan Ozel, General Manager

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Shangri-La Dubai Apartments
8.8
Excellent
Lorna from Switzerland
Family with teens
Executive Studio
Stayed 3 nights in February 2018

Tower View ”

What a Wonderful hotel .super spa . Pool deck super . View of tower .😍😍😍 Tranfer we didntused taxi prices cheap Negative We can give is ** the pakistan staff in restaurant buffet main restaurant are not friendly🤔🤔🤔 u feel not so welcome with !!!

Reviewed February 17, 2018

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Dear Lorna, Thank you for taking the time to share your feedback on Agoda following your recent stay with us. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We are looking forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With Best Regards, Nicolas Chammaa, Resident Manager

Responded February 26, 2018
Shangri-La Dubai Apartments
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