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Shangri-La The Shard, London
Shangri-La The Shard, London
Shangri-La The Shard, London
Shangri-La The Shard, London
Shangri-La The Shard, London
Shangri-La The Shard, London
Shangri-La The Shard, London
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9.2

Exceptional

3,799 reviews

3,799 reviews

View34
Breakfast3
Housekeeping3

Will definitely be returning

jonathan
- Nov 17, 2019
See map

9.4

Exceptional

Location rating score

Exceptional location - 90 meters from city center
Parking
Available
Popular landmarks
Tower Bridge 1.1 km
Tower of London 1.3 km
London Eye 2.2 km
Big Ben 2.5 km
National Gallery 3.0 km
The British Museum 3.5 km
Buckingham Palace 3.7 km
V&A - Victoria and Albert Museum 5.8 km
Natural History Museum 6.1 km
Nearby landmarks
Colab Factory 160 m
Guy Street Park 290 m
Balin House car park 320 m
Cave Cru Classe 330 m
Snowsfields car park 330 m
Bermondsey & Landowne Medical Mission 390 m
Dickens Square 420 m
Cockfighter of Bermondsey 440 m
White Cube 440 m
Borough Tube Station 450 m
Free Wi-Fi

Shangri-La The Shard, London

31 St Thomas Street, London, Waterloo and Southwark, London, United Kingdom, SE19QU - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 450 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Daily housekeeping

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money8.3
Distance to city center10.2 km
Location rating9.4
Nearest airportLondon City Airport (LCY)
Distance to airport9.5 km

Rooms available at Shangri-La The Shard, London

Exceptional
Room comfort & quality

9.7

Iconic City View Room - 1 King
...
  • Shower and bathtub
  • 1 king bed
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Deluxe City View Room - 1 King
...
  • Shower and bathtub
  • 1 king bed
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Premier City View Room - 2 Twins
...
  • Shower and bathtub
  • 2 single beds
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Premier Shard Room King
...
  • Shower and bathtub
  • 1 king bed
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Iconic Shard Suite
...
    Enter dates to see prices
    Superior Shard Room - 1 King
    ...
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Premier City View Room - 1 King
    ...
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Premier Shard Suite
    ...
    • 1 king bed
    Enter dates to see prices
    Iconic Shard Suite
    ...
    • Room size: 60 m²/646 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Premier Shard Suite
    ...
    • Room size: 65 m²/700 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Shangri-La The Shard, London?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

    How do I get to Shangri-La The Shard, London?

    Shangri-La The Shard, London is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Shangri-La The Shard, London has a car park available for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around London with private transportation, the hotel can arrange both taxis or car rental.

    What are my dining options at Shangri-La The Shard, London?

    Shangri-La The Shard, London features 2 on-site restaurants for your dining convenience.

    What is the smoking policy at Shangri-La The Shard, London?

    Shangri-La The Shard, London does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Shangri-La The Shard, London?

    Borough Tube Station is the closest train, metro, or bus station, about 440 m away from Shangri-La The Shard, London.

    What restaurants are nearby Shangri-La The Shard, London?

    Restaurants including Greggs, Dover Castle Bar and The Roebuck are popular in Shangri-La The Shard, London’s neighborhood which is known as Waterloo and Southwark.

    What popular shopping places are close to Shangri-La The Shard, London?

    Located in the Waterloo and Southwark area, Shangri-La The Shard, London is close to great shopping choices like Cave Cru Classe, White Cube and New Caledonian Market.

    What are popular attractions near Shangri-La The Shard, London?

    Guests at Shangri-La The Shard, London can easily visit London Eye, The View from The Shard and Tate Modern located in the Waterloo and Southwark area.

    What popular beaches are close to Shangri-La The Shard, London?

    Guests at Shangri-La The Shard, London can easily visit Low Tide Lady in the Waterloo and Southwark area.

    What popular natural sightseeing spots are close to Shangri-La The Shard, London?

    Shangri-La The Shard, London is located in the Waterloo and Southwark area, which is famous for natural sightseeing destinations such as Fresh Air Square, Jajco and Richard Reynolds.

    Show more questions
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    Explore the neighborhood

    What people love about Shangri-La The Shard, London

    • 10

      Exceptional

      "Will definitely be returning"

      jonathan

      |

      November 17, 2019

    • 10

      Exceptional

      "World class food Very helpful staff The cleaners are SO good and ordered our belongings beside the bed and in the bathroom."

      jonathan

      |

      November 17, 2019

    • 9.6

      Exceptional

      "All staffs are pretty friendly and helpful, excellent experience"

      Ren

      |

      October 2, 2019

    Overall rating:

    9.2

    Exceptional
    3,799 reviews
    Cleanliness
    9.6
    Facilities
    9.5
    Location
    9.4
    Read all reviews >
    What travelers say they love:
    the room, bathroom and views are worth going for.
    malcolm from United Kingdom
    Couple
    More about Shangri-La The Shard, London

    More about Shangri-La The Shard, London

    Situated in the heart of historic London, the elegant Shangri-La The Shard, London is the city’s first elevated hotel offering exciting dining options, luxurious bedrooms, and panoramic views over the city. Housed within Renzo Piano’s iconic building on the 34th to 52nd floors, the hotel is within easy reach of some of London’s major attractions including Borough Market and Tate Modern, as well as the Canary Wharf business and commercial hub. Guests can take a dip in the hotel’s indoor infinity pool, savor a cup of Chinese tea at TĪNG, or relax with a cocktail at the stylish GŎNG bar. The spacious bedrooms have floor-to-ceiling windows where guests can watch the life of the city unfold along the River Thames.

    Show less
    Amenities and facilities
    Exceptional
    Facilities

    9.5

    Most talked about facilities

    View

    14 mentions

    Breakfast

    11 mentions

    Swimming Pool

    5 mentions

    Food & Dining

    3 mentions

    Languages spoken

    • English
    • Arabic
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    • Dutch
    • French
    • German
    • Italian
    • Russian
    • Spanish

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Golf course [on-site]
    • Massage
    • Sauna
    • Swimming pool [indoor]
    • Tours

    Cleanliness and safety

    • First aid kit
    • Hand sanitizer
    • Protective screens in common areas
    • Staff trained in safety protocol

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Laundry service
    • Luggage storage
    • Postal service
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Babysitting service
    • Family room

    Access

    • Check-in/out [express]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Airport transfer
    • Car park [on-site]
    • Rental car
    • Taxi service
    • Valet parking

    Available in all rooms

    • Air conditioning
    • Blackout curtains
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Full kitchen
    • Hair dryer
    • In-room safe box
    • Ironing facilities
    • LAN Internet in room [free]
    • Mini bar
    • On-demand movies
    • Private bathroom
    • Satellite/cable channels
    • Slippers
    • Telephone
    • Toiletries
    • Wi-Fi [free]
    Food and dining
    Restaurants on site

    Ting

    • Cuisine: Asian, European
    • Menu: Buffet
    Location
    31 St Thomas Street, London, Waterloo and Southwark, London, United Kingdom, SE19QU
    Exceptional
    Location

    9.4

    Airports

    • London City Airport (LCY)
      9.5 km
    • Gatwick Airport (LGW)
      39.0 km

    Shopping

    • Camden Market
      6.2 km

    Convenience store

    • WHSmith
      980 m 16 min walk

    Cash withdrawal

    • ATM
      100 m 1 min walk
    What's nearby

    Popular landmarks

    • Tower Bridge
      1.1 km
    • Tower of London
      1.3 km
    • London Eye
      2.2 km
    • Big Ben
      2.5 km
    • National Gallery
      3.0 km
    • The British Museum
      3.5 km
    • Buckingham Palace
      3.7 km
    • V&A - Victoria and Albert Museum
      5.8 km
    • Natural History Museum
      6.1 km

    Nearby landmarks

    • Colab Factory
      160 m
    • Guy Street Park
      290 m
    • Balin House car park
      320 m
    • Cave Cru Classe
      330 m
    • Snowsfields car park
      330 m
    • Bermondsey & Landowne Medical Mission
      390 m
    • Dickens Square
      420 m
    • Cockfighter of Bermondsey
      440 m
    • White Cube
      440 m
    • Borough Tube Station
      450 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    Minimum age of guests is: 18 year(s).

    Others
    • There is an additional meal charge for children. Please contact the property directly for more information.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00
    • Reception open until00:00

    Getting around

    • Distance from city center10.2 km
    • Travel time to airport (minutes)35

    The property

    • Number of bars/lounges1
    • Number of floors18
    • Number of restaurants2
    • Number of rooms 202
    • Year property opened2014
    • Most recent renovation2014

    Reviews of Shangri-La The Shard, London from real guests

    Provided by verified guests of Agoda
    9.2
    /
    10
    Exceptional
    Cleanliness9.6
    Facilities9.5
    Location9.4
    Room comfort and quality9.7
    Service9.3
    Value for money8.3
    High score for London
    Rating
    9+ Exceptional (117)
    8-9 Excellent (25)
    7-8 Very Good (8)
    6-7 Good (5)
    <6 Below Expectation (7)
    Time of the year
    Mar - May (35)
    Jun - Aug (47)
    Sep - Nov (43)
    Dec - Feb (37)
    Don't miss out!Users are booking a place in London every 1 minutes on Agoda.com
    All guests (255)
    All languages

    Show reviews that mention 

    Showing 162 verified guest comments
    12345
    9.2
    Exceptional
    Mark from United Kingdom
    Couple
    Stayed 2 nights in June 2018

    Amazing experience ”

    We visited the Shard , Shangri La Hotel for a 2 night break to watch the trooping the colour to celebrate our 50th ! All I can say from the moment we arrived to when we left it was an amazing experience, we stayed in a deluxe city view room overlooking London Bridge you could see St Paul, London Eye, Buckingham Palace, Tower of London and wonderful views of the city and Thames and a short stroll to the famous Borough Market for a spot of street food lunch ! Staff were excellent and very attentive, food in the TING restaurant was absolutely delicious, a dip in the skypool is a must ... I can’t fault the stay apart from not long enough 😀! Thanks to Shangari La for your excellent facilities and service , we will return one day for sure Mark and Julie from Nottingham

    Reviewed June 11, 2018

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    10.0
    Exceptional
    Simon from United Kingdom
    Couple
    Stayed 1 night in April 2018

    A must stay”

    From the moment you arrive at the Shangri-La Hotel you are treated like royalty, while you check in you are given a glass of champagne. The reception staff are very friendly and professional. Check in time is 3 o'clock but we arrived at 11.30 am and our room was ready for us so we didn't have to wait around, which was fantastic! The room you can not fault at all it is perfect, big comfortable bed big tv, coffee machine, it has everything you would need for a nice stay. The bathroom was massive with a big double shower and a bath tub in the middle of the room facing the amazing view over London. We didn't eat at either restaurant as we had other plans but the menu looked amazing, we did go up to the 54th floor where there is a bar again with amazing views over the city. The bar has an extensive drinks and cocktail menu, the only slightly negative think i would say is that some of the cocktails are quite expensive. I personally didn't mind paying the prices as it was a special occasion.

    Reviewed April 04, 2018

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    10.0
    Exceptional
    Pauline from United Kingdom
    Couple
    Stayed 1 night in January 2016

    Best Birthday stay ever”

    We praised everything about this hotel. Every aspect of our stay far outweighed our expectations, and they were pretty high given the cost.

    We only stayed at The Shard for one night as part of my 65th birthday and retirement celebration. From the moment we entered the room it was breath-taking. The view (41st floor) was truly amazing, even when it was raining in the morning. Dinner in the restaurant was of Masterchef standard i.e. exquisite. The staff made us feel like royalty. They were courteous respectful and cheerful from front of house staff through to housekeepers and waiters. Nothing was too much trouble for them. The room itself was wonderful with every conceivable modern convenience and service. There was even cable internet for those without Wi Fi. We would surely recommend the Shard to anyone thinking of staying at a truly five star hotel in London.

    Reviewed January 15, 2016

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    9.0
    Exceptional
    James from United Kingdom
    Couple
    Stayed 2 nights in May 2015

    Fantastic views and great bar staff.”

    Room quality, views, and the sky bar (gong)

    Our stay was at first what I would consider average for such a high class hotel of this standard due to a couple of issues encountered, however the staff were amazing at dealing with our complaints and they were quickly remedied making our stay what you would expect. The staff in the gong bar (sky bar) on the 52nd floor were truly amazing and made our nights in their amazing. Great views, lovely cocktails, lovely welcoming atmosphere and staff. Definitely would recommend a stay, only if you're going to use the facilities and experience the "shard" if you just want a room with a view I suggest visiting the bar one evening (as its open to the public), experience the views and stay else where because you are most definitely paying a huge premium for the "shard" experience and you can get the same room standards elsewhere in the city for less cost.

    Reviewed May 26, 2015

    See room deals

    10.0
    Exceptional
    Christian from Taiwan
    Couple
    Stayed 2 nights in September 2016

    I'll definitely come back with staying here! They got the best view and concierge service in London.”

    I've staying here for two nights, everything was perfect. The concierge is very kind and professional. They help me on suggesting the best restaurants not only dinner and lunch but also afternoon tea and even if you are looking for fish and chips. They also book the tickets of the London eye and Westminster Abbey for me , that make my trip efficiently accomplished. The hotel from level 34 to 52 of course you'll got the best view of city. The view of my room was perfect. I can see London eye and Big Ben even from my bathtub. I really recommend to stay at Shangrila at the shard.

    Reviewed October 04, 2016

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    9.2
    Exceptional
    XINGNING from Australia
    Couple
    Stayed 2 nights in July 2017

    Very nice hotel but location could have better”

    Shangri la's flagship hotel in Europe , together the one in Paris , distinguish itself from other shangri la's business Hotel image . Very spacious room and bathroom with top facilities , great view from the shard, nice staff, offer some Asian food options but overall food quality needs to be improved . Busy breakfast and sometimes small Mistakes occurs. Location is on south wharf and need to travel to the other side of the river for tourist spot . If for tourists , maybe not a perfect location . But overall very nice stay

    Reviewed July 19, 2017

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    9.0
    Exceptional
    Marcelle from United States
    Couple
    Stayed 1 night in February 2016

    Birthday Weekend”

    The room was great we were upgraded, amazing view, we enjoyed the pool area.

    I enjoyed my stay at the Shangri-La Hotel very much. It did take sometime when we checked im as we were told the hotel was busy but we were upgraded to a better room. It was mine and my boyfriends birthday weekend and the stay at the hotel was a surprise for him. I did explain this prior to arriving at the hotel and they said they would have some cake in the room complimentary. Unfortunately this didnt happen.. and this was the only negative point of my stay at the hotel.

    Reviewed February 09, 2016

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    8.4
    Excellent
    fadzillah from Singapore
    Couple
    Stayed 1 night in December 2016

    Same view, same experience”

    Beautiful views, second to none in London. Very pricey but totally worth it for a one-time experience. Not a good second visit for me, considering that I already had a bad first experience. Was invited to stay again with a free upgrade but my check-in was delayed for 2.5 hours until the winter daylight is over. Not too happy with how they communicate within the establishment. Same experience with the first visit, lack of communication between the departments within the hotel. Service level not comparable to other Shangri-La properties. At breakfast, staff we're not attentive. Most walk past avoiding eye-contact, despite you trying to get their attention. Tried getting the attention of the captain, same outcome. Only one staff, a young man from Australia, was helpful and he made my day. My bad experiences aside, this hotel has a very good and convenient location, excellent facilities, both in the room and in common areas. As mentioned earlier, it is worth the experience.

    Reviewed December 19, 2016

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    10.0
    Exceptional
    Ju-vin from South Korea
    Couple
    Deluxe City View Room - 1 King
    Stayed 1 night in November 2017

    Very nice”

    I really satisfied with this hotel. cozy, clean, nice view , luxuriouse and kind service. ^^ also famouse market is just across the street. hope you had nice memory with Shangri-La the shard.

    Reviewed February 01, 2018

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    10.0
    Exceptional
    Qmar from United Kingdom
    Couple
    Stayed 1 night in February 2016

    Excellent stay”

    First time used the Shangri La and I have to say will definitely be coming back. The whole environment, staff and facilities are nothing short of excellent. I've stayed in a few so-called 5* hotels before, but the Shangri la lived up to that status. Well done

    Reviewed February 24, 2016

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    10.0
    Exceptional
    Spencer from United Kingdom
    Couple
    Stayed 2 nights in October 2016

    Incredible hotel - Definitely worth staying here”

    My partner and I went there for our anniversary. The service was outstanding from start to finish. They even provided a small cake the size of a post-it note with the words "Happy Anniversary". It was an unexpected finishing touch. When you enter the room you are engulfed by luxury. The bathroom floor was heated, as was the toilet seat. Electric blinds gave you privacy at a tap of a button. The bathroom mirror has its own in-built TV, so you can watch it whilst going about your business. The gym is average, although the infinity pool is relaxing with a view of London. Room service is great but you can expect quite a mark up on food & drink. To sum it up in a few words - Visit this hotel at least once in your life.

    Reviewed May 31, 2017

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    8.7
    Excellent
    Caterine from Sweden
    Family with teens
    Stayed 2 nights in May 2015

    Amazing but slight lack in customer service”

    Location, amenities and decorative finish

    We loved the hotel, the location couldn't have been better (just outside tube station as well), the view amazing and the attention to detail in terms of decorative finish is outstanding. When it comes to good old fashioned customer service however, I felt it failed on a 5 star rating. Having had extensive conversations & confirmations prior to visit with the hotel, in particular with regards to children and if there were specific hours they were allowed to use the pool we were told they were welcome to use it and that the pool was open between 6 am and 8 pm. Upon arrival, however, they were only allowed to use this between restricted family hours. Not a problem, just don't like being told one thing and then something else upon arrival. In particular since my husband is unwell and we knew we would be spending more time than normal in the hotel. We stayed two nights and after the first night, they forgot to clean our room which was annoying, although this would usually not be a problem, but my husband had overdone it in the day and desperately needed a rest (again, importance of everything being as smooth as possible was clearly outlined in earlier conversation with hotel) and the added stress to him and myself was unnecessary in terms of getting the room done. In particular since I couldn't get hold of anyone over the phone, but had to take the lift down to the reception to query in person. Other minor details include things like no turn down service in the evening which I would have expected and upon checking out, we weren't even asked how our stay was which again, with such a lovely hotel, little things makes a difference and paying premium prices to me should give you an overall premium experience which I felt we didn't have. Shame, but that said, the hotel itself was so lovely and I would probably go back.

    Reviewed June 01, 2015

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    8.8
    Excellent
    Carol from United Kingdom
    Couple
    Stayed 1 night in October 2017

    Excellent”

    We booked this for our Son and his girlfriend - he proposed to her whilst they were staying with you, she said yes which is super - we normally stay in one of the older hotels in London but may well try our the Shard next time we are down in London

    Reviewed October 23, 2017

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    9.7
    Exceptional
    Mohamad from Malaysia
    Solo traveler
    Stayed 3 nights in March 2015

    Just Fantastic”

    City views, sky pool, excellent service

    Stayed 4D 3N, in the premier room... the view from my room is just incredible, facing Tower Bridge and River Thames. This is probably the best view from a hotel room that I ever stayed in London. Apart from that, the check in was quick and friendly, just what I needed after an 11 hr flight. I didn't manage to book at Ting as it was fully booked, but ordering in the room is very good. The sky pool on 52nd floor is a must place to experience in the hotel. The gym, located on the same floor, while small is just great due to the fantastic view. Will definitely come again to stay.

    Reviewed March 12, 2015

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    7.3
    Very good
    Maria from United Kingdom
    Family with young children
    Stayed 1 night in March 2015

    Fabulous!”

    Luxury, comfortable, extravagant

    My family and I stayed at the Shangri-La for one night to celebrate my husband's 50th birthday. It is a lovely hotel but expensive! We had breakfast in the Ting Restaurant which was nice, nothing special. What we paid for was the 'view'. The hotel room was a superior standard room, was very comfortable. Bathroom very nice, heated floor and heated toilet seat - bliss! On the day we were there, it was a very warm day and we could not get the temperature right. It was very warm in the room, even with the fan on and the temperature at the lowest it would go. The bed was very comfortable. I paid for an extra bed for my daughter to sleep in which she said was so comfortable. We used the swimming pool which was nice, great view from the 52nd floor. We enjoyed our stay and if we could afford it, would stay here again, but it's very pricey so cannot justify spending that kind of money again. It was a memorable stay and my husband enjoyed spending his 50th birthday at the Shangri-La.

    Reviewed March 09, 2015

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    8.8
    Excellent
    Sandra from Germany
    Couple
    Iconic City View Room - 1 King
    Stayed 1 night in May 2019

    Wonderful stay”

    We had a great stay at ShangriLa. The hotel stuff is so so friendly. We had an Ionic room with an amazing view. The room was really big, comfortable and very clean. However when you book the afternoon tea 6 months in advance and when you have one of the most expensive hotel rooms, I expect to have a window seat during afternoon tea. We were seated in the back and only after some checking, we could take a table at the window. Also we had to wait 15 minutes in the morning for a table for breakfast.We asked for water until we were seated, this seemed to be a problem at first. Breakfast was not included in the £640 room/night and was very expensive. I had much better breakfasts in other hotels. Also our ordered newspaper wasn't there. Great hitel with an amazing view, but for such a price, I expect perfect service.

    Reviewed May 10, 2019

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    10.0
    Exceptional
    Stephen from Malaysia
    Couple
    Stayed 1 night in September 2016

    the best and coolest hotel in europe”

    they upgraded us when they found out we are on our last day of honeymoon which is super sweet!!!!! of them, the view is amazing, so the London eye can go to hell, it is like so much taller than the London eye, your bathtub you can chill and turn off all the lights and enjoy the flickering lights of London, see the sunrise, and cool swimming pool.the staff are so professional and so kind and friendly . breakfast is a mix of western (75%) and oriental (25%) cool. its romantic and although pricey but really its worth every bit of it, and I thought its pricey, but when I lived there wow, its worth it, great way to end your holiday, book your last stay there. right on top of the London bridge, damn near to the borough market, great great great!

    Reviewed October 04, 2016

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    9.7
    Exceptional
    ZeWei from China
    Couple
    Stayed 1 night in January 2015

    Quite Good”

    Room service, room service and room service!

    There are a "huge" pillar and desk in the room (Deluxe) which are the major obstacles of the view. To be frank, the view is lower than my expected, I would like to try premier room next time just because the room service. BTW, the TING restaurant is awful and the other restaurant in SHARD need to advance booking. Thus, should better to bring homemade sandwich :)

    Reviewed January 28, 2015

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    9.2
    Exceptional
    Colin from United Kingdom
    Couple
    Stayed 1 night in September 2017

    Fantastic Hotel, but expensive”

    The hotel here is fantastic, with awesome views from the rooms (and their bar on the 52nd floor). The rooms and amenities are all great too and the staff were brilliant, and looked after us throughout our stay. But it is expensive, and it's difficult to justify the extra cost for what you get compared to other London hotels. Look for good offers or splurge for a special occasion.

    Reviewed September 04, 2017

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    10.0
    Exceptional
    Weeling from Singapore
    Solo traveler
    Stayed 2 nights in April 2017

    Impleccable service ”

    The view from my room was nice. Should have opted for the St Paul Cathedral view though. Was also slightly surprised that my room was made up even on the same day I checked in. The staff were warm and helpful. The hotel is just next to London Bridge Station and 3 minutes away from Borough Market which is very convenient for brunch. Very accessible to most places. Will definitely be back.

    Reviewed April 22, 2017

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