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2015

Shangri-La Hotel, Bangkok

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Excellent9.0
Based on 2545 reviews
93% would recommend to a friend
Shangri-La Hotel, Bangkok
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9.0 Excellent guest rating
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"Great location next to the sky train stop and boat station -..."

PaulPortugal
Interior view
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9.1 Exceptional location
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9.1Location
  • 100 meters to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Room choices
Krungthep Wing Deluxe Balcony
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  • River view
  • 44 m²/474 ft²
  • 2 single beds or 1 double b...
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Deluxe River View Room
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  • River view
  • 36 m²/388 ft²
  • 2 single beds or 1 king bed
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Executive Suite
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  • City view
  • 72 m²/775 ft²
  • 1 king bed
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Horizon Club
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  • River view
  • 36 m²/388 ft²
  • 2 single beds or 1 double b...
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Deluxe Balcony Room
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  • River view
  • 42 m²/452 ft²
  • 2 single beds or 1 double b...
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Deluxe
...
  • City view
  • 36 m²/388 ft²
  • 2 single beds or 1 king bed
Enter dates to see prices
Krungthep River View
...
  • River view
  • 44 m²/474 ft²
  • 2 single beds or 1 king bed
Enter dates to see prices
Have a question for Shangri-La Hotel, Bangkok?

Nearest essentials

Airports
  • Don Mueang International Airport (DMK)
  • 23.6 km
  • Suvarnabhumi International Airport (BKK)
  • 25.9 km
Public transportation
  • Saphan Taksin BTS Station
  • 110 m
  • Surasak BTS Station
  • 820 m
Hospital or clinic
  • Lerdsin Hospital
  • 710 m
Pharmacy
  • Watsons
  • 210 m
Convenience store
  • 7 Eleven
  • 210 m
Cash withdrawal
  • ATM on site

More about Shangri-La Hotel, Bangkok

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Verified guest reviews

Agoda Reviews (2545)Booking.com Reviews (1651)
Filter by guest type:
Cleanliness9.2
Facilities8.9
Location9.1
Room comfort and quality9.2
Service9.2
Value for money8.5
Provided by verified guests of Agoda
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Showing 2361 verified guest comments
12345
4.8
Yu from Indonesia
Couple
Horizon Club
Stayed 2 nights in August 2017
out of my expectation 😕
i was stay in horizon club room and i was thinking the room will mesmerize but it was just normal and classic. so overall everything was quite good.
Reviewed September 30, 2017
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8.4
Katelyn from United States
Business traveler
Krungthep River View
Stayed 3 nights in September 2017
fabulous for a business conference
This is a very comfortable hotel with fantastic food.
Reviewed September 25, 2017
Dear Katelyn Thank you for choosing to stay at Shangri-La Hotel and many thanks for this review. We are happy to hear that you had enjoyed your stay and appreciate your kind compliments. We wish to have the opportunity to welcome you back again soon! Sincerely, Jan Kaiser Hotel Manager
Responded September 26, 2017
Shangri-La Hotel, Bangkok
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9.2
QIZHOU from Australia
Business traveler
Deluxe River View Room
Stayed 3 nights in September 2017
safety , Swimming pool
loved beside The river. The room carpet is too old It makes smell not good.
Reviewed September 09, 2017
Dear QIZHOU Thank you for staying at Shangri-La hotel, Bangkok and for your honest review. We are happy to hear that you had an overall beautiful stay. Your comprehensive feedback is most valuable in our work to further improve. We wish to have the opportunity to welcome you back again someday. Sincerely, Caroline Cheah General Manager
Responded September 12, 2017
Shangri-La Hotel, Bangkok
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10.0
Joseph from Israel
Family with young children
Executive Suite
Stayed 2 nights in August 2017
One of my favorite hotels in the world
Amazing hotel. Probably one of my favorites in the world. Situated on the choapraya river. Great location and amazing staff. It has complimentary fairy taxi to Asiatique where you can shop, go on rides and dine. The breakfast is amazing, and I would recommend getting the dinner buffet and if you have time, the dinner buffet on the boat which is the same price, but leaves at 7:30pm. Special thanks to Pran, who was the nicest and the most accommodating person ever. She made our stay.
Reviewed August 23, 2017
Dear vania510 Thank you for staying at Shangri-La hotel, Bangkok and for sharing your fantastic review with us. Your valuable feedback and personal recommendation means a lot to us and we are truly happy to hear that you had an excellent stay with us. Your special recognition on our attentive colleagues, especially Khun Pran is highly appreciated and we will make sure is notified and rewarded for her professional service. We hope to have the opportunity to welcome you back again in the near future. Sincerely, Jan Kaiser Hotel Manager
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Shangri-La Hotel, Bangkok
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6.4
Jeffrey from United Kingdom
Couple
Deluxe Balcony Room
Stayed 4 nights in August 2017
Busy and expensive
This was our second visit to this hotel we even joined the Shangri La golden circle but we won't be staying here again. We arrived in our limousine at the main entrance only to be quickly ushered around the back door because a VIP was using the main entrance. Apparently the VIP's money was better than ours and we were not worthy to use the main entrance in their presence! Not unacceptable I'm afraid. This hotel is also very popular with many chinese so be prepared to be pushed and shoved in the buffet resturant from people with no manners!
Reviewed August 22, 2017
Dear Jeffrey Thank you for your review and your valuable feedback. We are most concerned to hear about your experience on your recent visit. Kindly accept our sincere apologies for the shortfalls that didn’t meet your expectations as this behavior is not in the standard that we are known for. Please rest assured that we have immediately relayed the matter to our department head concerned for necessary improvements. We wish to have the opportunity to welcome you back again in the near future. Sincerely, Jan Kaiser Hotel Manager
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Shangri-La Hotel, Bangkok
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10.0
Yi-Seul from South Korea
Group
Deluxe
Stayed 1 night in August 2017
Very nice 1 night stay at Shangri la BKK
Great staffs and facilities with an amazing pool and view, except that the breakfast buffet was way too crowded.
Reviewed August 14, 2017
Dear guest, Thank you for saying with us and for your honest review. Makes us happy to know you had an overall wonderful stay here. Your complrehensive feedback on out breakfast has been shared with our team. We wish to welcome you back again someday. Sincerely, Caroline Cheah, General Manager
Responded August 18, 2017
Shangri-La Hotel, Bangkok
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9.2
Paul from Portugal
Family with teens
Krungthep River View
Stayed 3 nights in July 2017
Exceptional
Great location next to the sky train stop and boat station - tranquil haven in the centre on Bankok. Not cheap but good value if you can get a deal.
Reviewed August 05, 2017
Dear Paul Thank you for staying at Shangri-La hotel, Bangkok and many thanks for giving us your review. We are very happy to hear that you enjoyed your stay at our hotel and hope to have the opportunity to see you again in a near future. Sincerely, Caroline Cheah General Manager
Responded August 10, 2017
Shangri-La Hotel, Bangkok
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9.2
Stephen from United Kingdom
Couple
Deluxe
Stayed 4 nights in July 2017
Disappointed
Very nice location, the staff always helpful and pool area was very nice. The room looked and felt quite dated and dark , the bed was huge . The towels were not what I would expect from a Shangri-La hotel they were quite thin and old the shower was very good . The internet was terribly slow . Overall for me I would say 3 out of 5 and having been to Thailand many times there are certainly lots of better hotels and better value for money available .
Reviewed July 30, 2017
Dear Stephen Thank you for staying at Shangri-La hotel, Bangkok and many thanks giving us your review and honest feedback. We appreciate your comprehensive feedback as your valuable comments will help us in our process of further improving our standard. We look forward to welcome you back again someday. Sincerely, Caroline Cheah General Manager
Responded August 18, 2017
Shangri-La Hotel, Bangkok
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9.6
peilan from Australia
Family with teens
Krungthep River View
Stayed 5 nights in July 2017
Great location, friendly staff
Nice and clean, staff are very helpful, my husband developed allergy on 2nd day, he got hotel doctor's attendancy within half an hour
Reviewed July 26, 2017
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10.0
Lau from Hong Kong
Business traveler
Deluxe River View Room
Stayed 7 nights in July 2017
More than 10 times stay
This is my must-stay hotel when I travel to Bangkok !
Reviewed July 24, 2017
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12345

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Shangri-La Hotel, Bangkok
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