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Shangri-La Hotel, Bangkok
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9.1 Exceptional location
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9.1Location
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Excellent
From 2751 reviewsSee what guests said
9.0
93% would recommend to a friend
  • Airport transfer

  • 110 meters to public transportation

  • Currency exchange

  • Free Wi-Fi in all rooms

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Room choices
Executive River View Suite King
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  • 72 m²/775 ft²
  • Shower and bathtub
  • 1 super king bed
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Deluxe Balcony Twin
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  • 42 m²/452 ft²
  • Shower and bathtub
  • 2 single beds
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Krungthep Wing Deluxe Balcony
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  • River view
  • 44 m²/474 ft²
  • 2 single beds or 1 double b...
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Deluxe Balcony Room
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  • River view
  • 42 m²/452 ft²
  • 2 single beds or 1 double b...
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Krungthep River View
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  • River view
  • 44 m²/474 ft²
  • 2 single beds or 1 king bed
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Deluxe
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  • City view
  • 36 m²/388 ft²
  • 2 single beds or 1 king bed
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Deluxe River View Room
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  • River view
  • 36 m²/388 ft²
  • 2 single beds or 1 king bed
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Horizon Club
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  • River view
  • 36 m²/388 ft²
  • 2 single beds or 1 double b...
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Deluxe Balcony With Breakfast
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  • River view
  • 42 m²/452 ft²
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Double Deluxe
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    Verified guest reviews

    Agoda Reviews (2751)
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    Cleanliness9.3
    Facilities9.0
    Location9.1
    Room comfort and quality9.2
    Service9.2
    Value for money8.5
    Provided by verified guests of Agoda
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    Room type
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    Showing 2445 verified guest comments
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    10.0
    Gary from United Kingdom
    Couple
    Deluxe
    Stayed 1 night in January 2018
    Exceptional
    Great staff great hotels wherever you are
    Reviewed January 21, 2018
    Dear Gary, Thank you for staying with us and for leaving a review. We are happy you enjoyed a wonderful stay. We wish to welcome you back again soon. Sincerely, Jan Kaiser Hotel Manager
    Responded January 22, 2018
    Shangri-La Hotel, Bangkok
    Did you find this review helpful?|
    9.2
    John from United States
    Couple
    Krungthep River View
    Stayed 5 nights in January 2018
    Great views and wonderful service.
    Room size was great, Thai restaurant was superb. Would have preferred a bar in the New wing where we were staying.
    Reviewed January 19, 2018
    Dear John, Thank you for staying at Shangri-La Hotel, Bangkok and for your review. We are happy to hear about your overall beautiful stay. We appreciate your comprehensive feedback regarding the bar location as it's most valuable. Thank you for your time and we wish to see you again. Sincerely, Jan Kaiser Hotel Manager
    Responded January 22, 2018
    Shangri-La Hotel, Bangkok
    Did you find this review helpful?|
    8.4
    Patricia from United Kingdom
    Couple
    Krungthep Wing Deluxe Balcony
    Stayed 1 night in January 2018
    Superb location. Excellent attentive staff
    A most enjoyable stay at this prestigious hotel
    Reviewed January 18, 2018
    Dear Patricia, Thank you for staying with us and for leaving your honest review. It was all our pleasure having your here and we wish to see you again soon. Sincerely, Jan Kaiser Hotel Manager
    Responded January 22, 2018
    Shangri-La Hotel, Bangkok
    Did you find this review helpful?|
    10.0
    Robert from Thailand
    Couple
    Krungthep Wing Deluxe Balcony
    Stayed 2 nights in December 2017
    First Class Stay
    The hotel is well situated on the river. Close to boat piers and BTS Station. Service is excellent.
    Reviewed January 18, 2018
    Dear Robert, Thank you for staying with us and for your review. We appreciate your kind compliments and it makes us very happy to hear you had a wonderful stay. We wish to welcome you back again soon. Sincerely, Jan Kaiser Hotel Manager
    Responded January 18, 2018
    Shangri-La Hotel, Bangkok
    Did you find this review helpful?|
    8.0
    Howard from United Kingdom
    Couple
    Deluxe Balcony Room
    Stayed 1 night in January 2018
    Fabulous staff
    Large, long established major hotel, directly on the river, now a little dated. Unbeatable staff and good quality F&B. On the negative side ridiculously priced drinks, an overcrowded swimming pool area, rooms ready for upgrade but overall still a quality experience.
    Reviewed January 12, 2018
    Dear Howard Thank you for choosing to stay at Shangri-La Hotel and many thanks for this review. We are glad to hear that you enjoyed an overall pleasant stay at our hotel. We appreciate your personal recommendations and feedback on some aspects that didn't meet your expectations this time. Your valuable comments has been shared with our team as we work further to improve our services. We wish to have the opportunity to welcome you back again. Sincerely, Jan Kaiser Hotel Manager
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    Shangri-La Hotel, Bangkok
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    9.6
    Ellen from United States
    Solo traveler
    Deluxe
    Stayed 5 nights in January 2018
    Conference Attendee
    I stayed at the hotel while a conference was held on site. I stayed in the hotel for the duration of the conference. I enjoyed room service, the spa, the pool and visited the lobby bar and one of the multiple restaurants on site. I didn't venture out into Bangkok city as much as I anticipated because I was enjoying my stay at the hotel. It was a splurge for me to stay at the hotel, but I greatly enjoyed my holiday at the hotel.
    Reviewed January 11, 2018
    Dear Ellen We are glad to hear that you had an excellent stay at our hotel and many thanks for sharing your honest feedback with us. We are delighted to hear that we were able to provide you a wonderful time here with our attentive service. Thank you for staying at Shangri-La hotel, Bangkok and we look forward to welcoming you back again soon. Sincerely, Jan Kaiser Hotel Manager
    Responded January 11, 2018
    Shangri-La Hotel, Bangkok
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    10.0
    Zina from Bangladesh
    Solo traveler
    Deluxe
    Stayed 1 night in January 2018
    Simply outstanding!
    This is my second stay at the property and it was even better than the first time. From the doorman at the Krungthep Wing through to the hotel manager, everyone went beyond their call of duty to make me feel right at home. Can’t recommend the hotel enough!
    Reviewed January 09, 2018
    Dear Zina Thank you so much for choosing to stay at Shangri-La Hotel, Bangkok. We truly appreciate you for taking your time to give us your positive review. It makes us very happy to hear that we were able to provide you an excellent stay at our Krungthep Wing with our attentive service. Thank you for your kind compliments and recommendations. It was all our pleasure having you here and we hope to see you again soon. Sincerely, Jan Kaiser Hotel Manager
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    Shangri-La Hotel, Bangkok
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    10.0
    Vidal from Sweden
    Family with young children
    Krungthep River View
    Stayed 4 nights in January 2018
    The best hotel in Bangkok and best location..
    Beds could've bin slightly softer but their still really great
    Reviewed January 08, 2018
    Dear Vidal Thank you for staying with us and for your review. It makes us happy to hear that you had an enjoyable stay at our hotel and many thanks for sharing your honest feedback with us. Thank you for staying at Shangri-La hotel, Bangkok and we wish to welcome you back again soon. Sincerely, Jan Kaiser Hotel Manager
    Responded January 11, 2018
    Shangri-La Hotel, Bangkok
    Did you find this review helpful?|
    9.2
    Colin from United States
    Couple
    Deluxe
    Stayed 1 night in January 2018
    Great Place if you’ve got money to burn
    My wife and I saw this hotel from the water and were so impressed, we booked a room. Based on Agoda’s listing, we received a very nice discount, but it was still more than we have ever spent on a hotel. The hotel certainly did not disappoint with great facilities, a favulous location, and great staff. Of course, when you spend that much, you should expect it. Would have loved to have stayed more than the one night that we did, but time and budget restrictions precluded that for us. Hopefully, anyone reading this review will not have the same limitations and can enjoy a 3 or 4 day stay which would be perfect.
    Reviewed January 05, 2018
    Dear Colin Thank for taking your time to write this review and for staying at Shangri-La Hotel, Bangkok. We are very happy to hear that you had a beautiful experience with our hotel and that we were able to provide you with exceptional service. Your personal recommendations are appreciated. We look forward to welcoming you back again soon. Sincerely, Jan Kaiser Hotel Manager
    Responded January 11, 2018
    Shangri-La Hotel, Bangkok
    Did you find this review helpful?|
    9.2
    Bernard from Singapore
    Couple
    Krungthep Wing Deluxe Balcony
    Stayed 1 night in December 2017
    stunning view of the river
    Nice ambience hotel with friendly & welcoming staff. Feel great once step in to the hotel. Glad to have our room upgraded to apartment and really made our stay so memorable. Thanks to the manager Mr Nirun Chompoo for being so kind. Just a minor issue about the hairdryer in the room. It was not working well as the power of the hairdryer was quite low so we requested to get it replaced but waited for quite sometime though not a big issue. Other than that everything is perfect! Will definitely come back again!
    Reviewed January 04, 2018
    Dear Bernard Thank you for deciding to stay at Shangri-La Hotel, Bangkok and many thanks for this review. We are happy to hear that you had a wonderful stay at our hotel and highly appreciate your kind compliments and valuable recommendations. Your special mention of our team members, Especially Khun Nirun Chompoo is most kind and we will make sure he is informed about your kind compliments. We wish to welcome you back again in a near future. Sincerely, Jan Kaiser Hotel Manager
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    Shangri-La Hotel, Bangkok
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