Shangri-La Hotel, Bangkok
Shangri-La Hotel, Bangkok
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10.0
Exceptional

"Convenient and confortable hotel"

sophia

|

April 5, 2018

Deluxe - Guestroom Shangri-La Hotel, Bangkok
Deluxe - Guestroom
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Lobby Shangri-La Hotel, Bangkok
Lobby
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Lobby Shangri-La Hotel, Bangkok
Lobby
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Interior view Shangri-La Hotel, Bangkok
Interior view
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Exceptional
Location
9.1
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What guests are saying:
This hotel certainly won't disappoint - Great staff and beautiful hotel
Allan from Australia
Business traveler
The river view was splendid, roomservice very good, a real Shangri-La with it's super service minded staff, great!
Jacob from Netherlands
Couple
My favourite hotel in Bangkok
Juerg from Thailand
Business traveler
Everything was perfect. Slightly disappointed with housekeeping. Had asked for sheets to be changed, but found same sheets used. But attended to immediately after we pointed out. Location was also great.
Irfan from Bangladesh
Couple
Great hotel, friendly and helpful staff. Lots of eateries around
Van from Vietnam
Couple
A pleasant stay at the Shrangri La hotel. The most amazing thing about this hotel is the staff. Very accommodating, extremely polite and helpful.
Alma from United Kingdom
Group
The pillow incident impeded this rating to be perfect
John from Philippines
Couple
I was disappointed that the hotel’s shuttle boat is no longer available, but the public boat is close enough to walk from the hotel(5mins). Every staff was so nice and helpful! Nice staying with kids for 3days in bangkok!
Ji from South Korea
Family with young children
Very nice details in the room, staff very helpful, best breakfast buffet in bkk
Chaloempon from United States
Couple
The Shangri-La Bangkok was a wonderful hotel. The facilities are BEAUTIFUL, the staff is very attentive and they were great about keeping some luggage for us while we traveled outside of Bangkok for a week. We really enjoyed our stay!
Sheri from United States
Couple

Shangri-La Hotel, Bangkok

Exceptional location
- 590 meters from city center
- What's nearby?
Exceptional
From 3216 reviewsSee what guests said
9.0
/
10
Exceptional service
9.2
Recommended by 92% of guests
Value for money8.5
Location rating9.1
Nearest airportDon Mueang International Airport (DMK)
Distance to airport23.6 km
  • 110 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
9.2
Exceptional
Room comfort & quality
This property is in high demand!Last booked 4 hours ago | 17 travelers are looking at this property right now
Deluxe Balcony Room
Deluxe Balcony Room
...
  • Room size: 44 m²/474 ft²
  • River view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe River View Raft
Deluxe River View Raft
...
  • Room size: 36 m²/388 ft²
  • River view
  • 1 super king bed
Enter dates to see prices
Krungthep Wing Deluxe Balcony
Krungthep Wing Deluxe Balcony
...
  • Room size: 44 m²/474 ft²
  • River view
  • 2 single beds or 1 king bed
Enter dates to see prices
Krungthep River View
Krungthep River View
...
  • Room size: 44 m²/474 ft²
  • River view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe
Deluxe
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Horizon Club
Horizon Club
...
  • Room size: 36 m²/388 ft²
  • River view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe River View Room
Deluxe River View Room
...
  • Room size: 36 m²/388 ft²
  • River view
  • 2 single beds or 1 king bed
Enter dates to see prices
Executive Suite
Executive Suite
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe River View With Breakfast
Deluxe River View With Breakfast
...
  • Room size: 36 m²/388 ft²
  • River view
Enter dates to see prices
Krungthep Deluxe Suite
Krungthep Deluxe Suite
...
  • Room size: 84 m²/904 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Have a question for Shangri-La Hotel, Bangkok?

What people love about the property

  • 8.0
    Very good

    "Unbeatable staff and good quality F&B."

    Howard

    |

    January 12, 2018

  • 9.2
    Exceptional

    "Nice ambience hotel with friendly & welcoming staff."

    Bernard

    |

    January 4, 2018

  • 9.6
    Exceptional

    "Very nice, spacious room."

    Tai

    |

    December 21, 2017

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More about Shangri-La Hotel, Bangkok

More about Shangri-La Hotel, Bangkok

9.2
Exceptional

"Room size was great, Thai restaurant was superb."

John

|

January 19, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Saffron
560 m Thai
Why 69
690 m Thai
Jam
740 m Thai, Vegan
American cuisine
American cuisine
Enjoy Bkk Bistro & Bar 57/1
370 m American, Asian, Bar
Bridge Cafe and Art Space
380 m American, British, Thai
Auntie Anne's Silom Complex
870 m American
Asian cuisine
Asian cuisine
Shang Palace
60 m Asian, Chinese
Salathip
80 m Asian, Thai
NEXT2 Cafe
120 m Asian, European, Gluten Free

What they offer

8.8
Excellent

"Best place to stay"

sutjipto

|

February 1, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (3216)Booking.com Reviews (2014)
9.0
/
10
Cleanliness9.2
Facilities8.9
Location9.1
Room comfort and quality9.2
Service9.2
Value for money8.5
Provided by verified guests of Agoda
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All guests (3216)
All room types
Showing 2631 verified guest comments
12345
9.6
Exceptional
Barbara from United Kingdom
Couple
Stayed 3 nights in November 2018
Exceptional”
Fab location on the river with easy access to the water ferry boats. Cocktail lounge excellent. We loved the Singapore Slings Staff so helpful. It’s an oasis of calm in a busy city. Pool lovely and nice touches with fresh fruit and cool water top ups
Reviewed December 04, 2018
9.6
Exceptional
Dan from Denmark
Couple
Stayed 3 nights in November 2018
Nice Hotel with super service”
We stayed there for three days and could have been a couple of weeks. It's super atmosphere and made with good taste all the way down to the details. The staff are professional and provide very good service. There was a problem with electrical repairs one night and the hotel manager did not hesitate to offer 8 hours in addition to check out on the day of departure. Kindness and all the service you could wish for, can only be recommended
Reviewed November 14, 2018
10.0
Exceptional
David from Thailand
Couple
Krungthep Deluxe Suite
Stayed 1 night in November 2018
Wonderful Spot For Some Luxury By The Chao Phraya River”
Nice place to pamper yourselves with some luxury and great views of the Chao Phraya river. I liked the suites in the older Krungthep wing as it's a bit quieter and they have great river view balconies. Rooms are fabulous, just slightly older in design than the newer Shangri-La wing. Either way, great service, great place.
Reviewed November 12, 2018
10.0
Exceptional
Chris from Belgium
Solo traveler
Krungthep River View
Stayed 1 night in October 2018
Magnificent Weekend Staycation ”
Had a wonderful weekend staycation to unwind away from my daily busy traffic jams and hustle and bustle in the city center. Great wonderful hotel, staff, outlets, swimming pools, spa and superb location near the river side. Overall splendid experience and the club floor rooms are grand, not to forget to mention the culinary yummy treats at the club lounge.
Reviewed October 30, 2018
9.2
Exceptional
Dusten from South Africa
Couple
Deluxe
Stayed 1 night in September 2018
One of the best !”
I love this hotel. This is the second time I have stayed here and I can really only think of positive things to say. Exceptional quality, attention to detail and professional staff. They are really in a different class to most hotels. It is expensive, but worth every indulgent cent spent
Reviewed September 30, 2018
8.8
Excellent
SEEH from Malaysia
Business traveler
Double
Stayed 3 nights in September 2018
Great Hotel but breakfast should be better”
Excellent hotel with superb staffs but breakfast seems to be too limited choices especially if you will take it for few conservative days. They should add more local Thai style breakfast like what I had experienced in other similar grade hotels. Overall, it is a great hotel to stay.
Reviewed September 12, 2018
6.0
naito from Thailand
Family with young children
Krungthep Wing Deluxe Balcony
Stayed 1 night in November 2018
Totally good launge”
Horizon club served good service but a little kind alcohol and food. It's good view from launge and mood. Pool is strict keep rule and watch safety. It does'nt have any shuttle boad so not excited to enter hotel.
Reviewed November 12, 2018
5.6
Aylaia from United Kingdom
Couple
Deluxe
Stayed 1 night in November 2018
Not perfect”
We visited the hotel during a trip for our honeymoon. We found the hotel room average. There was building work taking place in the pool area which didn’t make it a relaxing stay. Further, we booked a few nights under one booking and an additional few nights under a second booking. We checked in late (c.130 am) and 20 min after arriving in our room we get a call from reception saying they couldn’t see our second booking and could they come up to our room to take the details. The lady came up to our room at c.2 am and messed around forwarding our booking confirmation to the hotel by email. Why this could not have been checked during our initial check in or in the morning is unknown. We found this frankly bizarre behaviour from a 5 star hotel and as it was so late in the evening incredibly inconsiderate. We found the hotel very shiny / pretty but lacking substance.
Reviewed November 09, 2018
10.0
Exceptional
jSern from Malaysia
Group
Deluxe River View Room
Stayed 1 night in September 2018
Everything is great! ”
All worked out so well for us ... the view, the friendly staff, the facilities, the breakfast ... we really enjoyed our family time at the hotel. For us , the highlight of the stay was really the music session at the lounge, the lady and the pianist were great! Excellent!
Reviewed September 03, 2018
10.0
Exceptional
Michael from United States
Couple
Deluxe River View Room
Stayed 4 nights in July 2018
A pleasant stay in Bangkok”
The staff was absolutely lovely. It’s a clean and modern hotel that made taking a boat ride to different locations and getting on the train very easy. We used the Concierge for all kinds of questions as well as booking tours. They were very helpful with securing our cooking class as they had to go back and forth with different schools as it was a holiday weekend and some were closing and others were booked and others had a change of hours. They made a very simple mistake that was of no harm to us, but gave us an upgrade with a blink of an eye.
Reviewed July 31, 2018
10.0
Exceptional
Sheri from United States
Couple
Deluxe
Stayed 1 night in July 2018
Spectacular!”
The Shangri-La Bangkok was a wonderful hotel. The facilities are BEAUTIFUL, the staff is very attentive and they were great about keeping some luggage for us while we traveled outside of Bangkok for a week. We really enjoyed our stay!
Reviewed July 23, 2018
9.2
Exceptional
carol from Singapore
Couple
Deluxe River View Room
Stayed 4 nights in July 2018
Impeccable service ”
First time staying at Shang in Bangkok. Service was impeccable from concierge to the lobby staff, from housekeeping to restaurant services. Got kinda lost while locating the way to the BTS station and a staff rushing for a meeting actually stopped to direct our way and make sure that we were on the right track before leaving us. Had lunch and dinner at Shang palace and Salatip respectively, food was delicious and table service was excellent. Special shoutout to Bong and Joe at Salatip. Will definitely return and no regrets on getting the river view room and waking up to the Chao Phraya river every morning!
Reviewed July 20, 2018
7.6
Very good
Nguyen from Vietnam
Couple
Horizon Club
Stayed 2 nights in April 2018
Great view of the river”
Beautiful view. Food is nice if you stay at executive levels. Overall, a good hotel.
Reviewed November 29, 2018
9.2
Exceptional
Nanthaporn from Thailand
Couple
Horizon Club
Stayed 2 nights in November 2018
Exceptional”
Service is excellent especially from Horizon Club staffs. Breakfast served at Horizon Club is superb. Only concerned point is the cleanliness of the glass in the room, still has stain. However, impressive for my stay.
Reviewed November 05, 2018
10.0
Exceptional
Heinz from Germany
Couple
Deluxe River View Room
Stayed 3 nights in September 2018
Wonderful hotel in Bangkok”
We are thrilled with this hotel and stayed here last year. Therefore have it selected again. We had the limousine - service of the hotel for the drive from the airport to complete. There we were already very friendly welcome, also in the hotel at check in there were extremely friendly and attentive staff as well as later in all other areas of the hotel. We had a very nice and large room on the 12th floor with a very luxurious bathroom. The room was on the river side and we also had a beautiful view of the pool area. The breakfast, which was not included in the price was very good and rich, with about 25 € per person but a bit expensive.
Reviewed September 24, 2018
9.6
Exceptional
Boonying from Australia
Group
Deluxe
Stayed 7 nights in September 2018
Best hotel and best service in Bangkok”
Had a wonderful stay. Hotel made me feel welcome from the moment we got out of the taxi and the wonderful service continued throughout the 7 night stay. Probably not recommended for those on a tight budget but if you do care for your accommodation and are willing to pay a bit more then this place won't let you down.
Reviewed September 12, 2018
9.6
Exceptional
Rachel from Philippines
Family with teens
Deluxe
Stayed 4 nights in May 2018
Exceptional”
We had an awesome stay at Shangri-la. The staff were friendly especially Bew at the check-in counter. The room was clean and the bed comfortable. Food was excellent. Our room had a nice view of the outdoor pool and the river.
Reviewed May 21, 2018
10.0
Exceptional
Brian from Denmark
Couple
Krungthep River View
Stayed 2 nights in April 2018
Simply Amazing!”
My wife and I stayed for 2 nights in the Krungthep Wing and the stay can be described with one word: Amazing! The decor of the hotel, the location next to Chaopraya River, the view from the Balcony over the river, the small but luxurious breakfast and last but not least the fantastic level of service, smiling helpfulness and very high professionalism made this stay in top three of stays in Bangkok and we will definitely return! Lastly I want to send a special greeting to the following staff that made our stay a superb experience with their genuine smiles and good mood, high level of service and professionalism: Aoi (Restaurant) Jackky (or Jakapong) (Duty Manager) Champ (Luggage) Tueng (Concierge) THANKS for making our stay fantastic!
Reviewed April 21, 2018
10.0
Exceptional
Pakorn from Thailand
Couple
Deluxe River View Room
Stayed 1 night in November 2017
Perfect stay”
the location is perfect, next to the river and easily access by sky train (the station is next to the hotel entrance) . the room is comfort, the staff is professional but friendly. Breakfast is so variety and tasty. I really enjoy relax time at the pool.
Reviewed March 05, 2018
Dear Pakorn Thank you for choosing to stay at Shangri-La Hotel, Bangkok and we truly appreciate you taking your time to write this honest review. We are very happy to learn that you had an overall beautiful time and we are delighted to hear that we were able to provide you a wonderful stay with our professional service. Your compliments and personal recommendations are highly appreciated. We wish to have the opportunity to welcome you back again someday. Sincerely, Caroline Cheah General Manager
Responded March 09, 2018
Shangri-La Hotel, Bangkok
10.0
Exceptional
Karen from United Kingdom
Couple
Deluxe
Stayed 2 nights in December 2017
Only place to stay in Bangkok! Love this hotel.”
The breakfast is one of the best I have ever had at a hotel! Location is awesome because you are in a beautiful hotel that has food markets and local massage right on the doorstep and the river makes it easy to do some sightseeing. Will only ever stay here when in one of my favourite cities! Love this place and keep it up.
Reviewed March 04, 2018
Dear Karen Thank for taking your time to write us this review. We are glad to hear that you had an overall pleasant stay at Shangri-La Hotel, Bangkok. It means a lot to us knowing that we have left you a wonderful experience and that you enjoyed our extensive breakfast and convenient location. We look forward to welcoming you back to our hotel again someday. Sincerely, Caroline Cheah General Manager
Responded March 09, 2018
Shangri-La Hotel, Bangkok
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  • Exceptional location
  • Asiatique - The Riverfront
  • Saphan Taksin BTS Station is within 0.11 km