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Shangri-La Beijing
Shangri-La Beijing
Shangri-La Beijing
Shangri-La Beijing
Shangri-La Beijing
Shangri-La Beijing
Shangri-La Beijing

Removed from saved list

9.1

Exceptional

3,170 reviews

3,170 reviews

Housekeeping2
Breakfast1
See map

7.8

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Long Corridor at the Summer Palace 5.6 km
Summer Palace (Yiheyuan) 6.6 km
Jingshan Park (Jingshan Gongyuan) 7.8 km
Forbidden City-The Palace Museum 8.2 km
Tiananmen Square (Tiananmen Guangchang) 8.7 km
Lama Temple (Yonghegong) 9.3 km
Wangfujing Street 9.3 km
Temple of Heaven 10.4 km
The Great Wall at Badaling 52.1 km
Mutianyu Great Wall 58.3 km
Nearby landmarks
3.18 Martyr Tomb 270 m
Wanshou Temple & Beijing Art Museum 310 m
Haidian White Tower Temple 720 m
Capital Normal University 740 m
National Library Concert Hall 750 m
Zizhuyuan Gongyuan (Black Bamboo Park) 950 m
Beijing Dance Academy 980 m
Beijing Meteorological Bureau 990 m
Foreign Research Building 1.2 km
Beijing Foreign Studies University 1.2 km

Shangri-La Beijing

29 Zizhuyuan Road, Beijing Exhibition Ctr & Xizhimen, Beijing, China, 100089 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Beijing Exhibition Ctr & Xizhimen part of Beijing, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Mutianyu Great Wall. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Airport transport

Complimentary WIFi in all rooms

Currency conversion service

Hot tub

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Transport to airport

Bicycle rental

Car park

Complimentary WIFi in all rooms

Swimming pool [indoor]

Exercise area

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Beijing every 3 minutes on Agoda.com
Value for money8.3
Distance to city center4 km
Location rating7.8
Nearest airportBeijing Capital International Airport (PEK)
Distance to airport29.3 km

Rooms available at Shangri-La Beijing

Excellent
Room comfort & quality

8.8

Valley Wing Diplomat Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 double bed
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Garden Wing Executive Suite
...
  • Room size: 70 m²/753 ft²
  • Garden view
  • 1 king bed
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Valley Wing Premier 1 King
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Valley Wing Premier 2 Twins
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds
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Garden Wing Superior 1 King
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
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Garden Wing Deluxe 1 King
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
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Yellow Duck Superior King Room
...
  • Room size: 34 m²/366 ft²
  • 1 king bed
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Garden Wing Superior 2 Twins
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
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Garden Wing Deluxe 2 Twins
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
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Valley Wing Grand Diplomat Ste King
...
  • Room size: 130 m²/1399 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Shangri-La Beijing?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Shangri-La Beijing?

Shangri-La Beijing is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 700 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Shangri-La Beijing has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Beijing with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Shangri-La Beijing?

Start your mornings right, with the continental and buffet breakfast options offered at Shangri-La Beijing. Western breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 240 CNY if not included in the room rate.

What are my dining options at Shangri-La Beijing?

Shangri-La Beijing features 4 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Shangri-La Beijing?

You may choose an outdoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Shangri-La Beijing. Small or intimate events like honeymoons and graduation parties can also be accomodated. Services for wireless internet and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Shangri-La Beijing?

On-site venues and convenient event services make Shangri-La Beijing an ideal choice for hosting events such as corporate events, conferences and meetings. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Shangri-La Beijing?

Shangri-La Beijing does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Shangri-La Beijing?

Huayuanqiao Subway Station is the closest train, metro, or bus station, about 1.3 km away from Shangri-La Beijing.

What restaurants are nearby Shangri-La Beijing?

Restaurants including Xicun Japanese Restaurant, Xiang Gong Restaurant and Jiuxiao Yunwai Bar are popular in Shangri-La Beijing’s neighborhood which is known as Beijing Exhibition Ctr & Xizhimen.

What popular shopping places are close to Shangri-La Beijing?

Located in the Beijing Exhibition Ctr & Xizhimen area, Shangri-La Beijing is close to great shopping choices like National Museum of Classic Books, GOME Fangyuan Shop and Jinkaili Germany International Clothing Wholesale Market.

What are popular attractions near Shangri-La Beijing?

Guests at Shangri-La Beijing can easily visit Beijing Zoo, 3.18 Martyr Tomb and Wanshou Temple & Beijing Art Museum located in the Beijing Exhibition Ctr & Xizhimen area.

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See map

Explore the neighborhood

What people love about Shangri-La Beijing

  • 7.6

    Very good
    Staff 

    "the can-do attitude and willingness to help from their front desk staff and the duty manger saved the day and were very impressive!"

    Chen

    |

    June 28, 2018

  • 7.6

    Very good
    Staff 

    "The staff was very helpful and friendly, they tried their very best to solve the problem, without causing embarrassment to my guests and also in line with the h..."

    Chen

    |

    June 28, 2018

Property ranking|Compared to 756 Beijing properties
See all rankings
Room comfort score
8.8/10
Cleanliness score
8.8/10
Service score
8.6/10
Value for money score
8.3/10
Better than
98
%
of Beijing properties
Better than
93
%
of Beijing properties
Better than
92
%
of Beijing properties
Better than
91
%
of Beijing properties
Overall rating:

9.1

Exceptional
3,170 reviews
Cleanliness
8.8
Facilities
8.4
Location
7.8
Read all reviews >
More about Shangri-La Beijing

More about Shangri-La Beijing

Shangri-La Beijing

Make everyday special with all that Beijing has to offer with a stay at Shangri-La Beijing.
At Shangri-La Beijing, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Beijing is made even more convenient with the taxi and car hire services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace.
For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Shangri-La Beijing. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Shangri-La Beijing. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Shangri-La Beijing. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, solarium, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't miss out on all that Beijing has to offer! A great museum trip can be had at Forbidden City-The Palace Museum located 8.1 km away, with local art that provides a sense of the region. Be sure to stop by Temple of Heaven located 10.3 km away, one of the most famous of all local landmarks.


Reasons to stay here

Compared to other accommodations in Beijing, facilities here are rated higher than 94% of them.
Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Beijing.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

6 mentions

Breakfast

5 mentions

Taxi

3 mentions

Food & Dining

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • German
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Solarium
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Hair salon
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Transport to airport

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Cafe Cha

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Shang Palace

  • Cuisine: Chinese, Local, Cantonese
  • Menu: Buffet

Nishimura

  • Cuisine: Japanese
  • Menu: Buffet

AZUR by Mauro Colagreco

  • Cuisine: French
  • Menu: Buffet
Location
29 Zizhuyuan Road, Beijing Exhibition Ctr & Xizhimen, Beijing, China, 100089
Very good
Location

7.8

Airports

  • Beijing Capital International Airport (PEK)
    29.3 km 38 min drive
  • Beijing Daxing International Airport (PKX)
    49.1 km

Public transportation

  • Huayuanqiao Subway Station
    1.3 km
  • Xidiaoyutai Station
    1.5 km

Hospital or clinic

  • Dezhitang Sight Health Care Studio
    3.7 km 12 min drive

Shopping

  • Qian Men Street
    9.2 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Long Corridor at the Summer Palace
    5.6 km
  • Summer Palace (Yiheyuan)
    6.6 km
  • Jingshan Park (Jingshan Gongyuan)
    7.8 km
  • Forbidden City-The Palace Museum
    8.2 km
  • Tiananmen Square (Tiananmen Guangchang)
    8.7 km
  • Lama Temple (Yonghegong)
    9.3 km
  • Wangfujing Street
    9.3 km
  • Temple of Heaven
    10.4 km
  • The Great Wall at Badaling
    52.1 km
  • Mutianyu Great Wall
    58.3 km

Nearby landmarks

  • 3.18 Martyr Tomb
    270 m
  • Wanshou Temple & Beijing Art Museum
    310 m
  • Haidian White Tower Temple
    720 m
  • Capital Normal University
    740 m
  • National Library Concert Hall
    750 m
  • Zizhuyuan Gongyuan (Black Bamboo Park)
    950 m
  • Beijing Dance Academy
    980 m
  • Beijing Meteorological Bureau
    990 m
  • Foreign Research Building
    1.2 km
  • Beijing Foreign Studies University
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property.
  • Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee700 CNY
  • Distance from city center4 km
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)240 CNY

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges3
  • Number of floors24
  • Number of restaurants4
  • Number of rooms 670
  • Room voltage220
  • Year property opened1987
  • Most recent renovation2004

Parking

  • Daily parking fee240 CNY

Reviews of Shangri-La Beijing from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.8
Facilities8.4
Location7.8
Room comfort and quality8.8
Service8.6
Value for money8.3
High score for Beijing
Rating
9+ Exceptional (39)
8-9 Excellent (23)
7-8 Very Good (29)
6-7 Good (7)
<6 Below Expectation (7)
Time of the year
Mar - May (36)
Jun - Aug (23)
Sep - Nov (25)
Dec - Feb (21)
All guests (180)
All languages

Show reviews that mention 

Showing 105 verified guest comments
12345
9.6
Exceptional
Pongsit
Solo traveler
Garden Wing Superior 2 Twins
Stayed 1 night in April 2019

Review & Info for traveller”

Hotel is very good, helpful staff, good material in the room, large room. BF is good and variety. Only concerns for traveller, You need to know that Beijing has 2 Shangri-La, one in the China World Center and this one is on the west of Beijing 20 kms from the center of the town and not easy to use subway-only taxi cost you around 100CNY from center of the town.

Reviewed April 17, 2019

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Dear Valued Guest, thank you for staying with us and for taking the time to share your good experience. We are delighted that you had such an enjoyable stay experience and to know that our team looked after you. We do wish to welcome you back again. With best regards, Martin L. Leclerc, General Manager

Responded June 03, 2019
Shangri-La Beijing
9.0
Exceptional
Jennifer from United States
Couple
Stayed 2 nights in April 2012

Great-Luxury comfort and attention to detail!”

Amazing amenities, comfort, and great restaurants.

We had a great stay at the Shangri-La Beijing. This is a great brand of hotel and it lives up to its name. We went with my husbands parents, on their first visit to China. It was perfect in every way. They loved the hotel. The food was amazing and everyone - vegetarian, no glucose diet, meat eaters - found everything they wanted to eat at the buffet breakfast. The gym and pool were great. We checked out the spa one day - so beautiful with wonderful services.

Reviewed June 30, 2012

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9.3
Exceptional
Jennifer from United States
Couple
Stayed 2 nights in April 2012

Amazing first trip to China”

Lovely rooms, excellent restaurant, spa, and gym. Everything you need at your fingertips.

We had a great stay at the Shangri-La Beijing. This is a great brand of hotel and it lives up to its name. We went with my son and daughter in law, our first visit to China. It was perfect in every way. We loved the hotel. The food was amazing and everyone - vegetarian, no glucose diet, meat eaters - found everything they wanted to eat at the buffet breakfast. The gym and pool were great. We checked out the spa one day - so beautiful with wonderful services.

Reviewed June 30, 2012

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8.0
Excellent
Thomas from United Kingdom
Business traveler
Stayed 2 nights in December 2011

Great service, elegance but room slightly dated”

Lobby elegance, attention to detail

The Shangri-la welcome was excellent and the service throughout was very impressive. The hotel's location is not particularly convenient, and those wanting to do business in Haidian or travel by other modes than taxi will want to reconsider. In the mornings it can take as long as 20 minutes to get a cab from the hotel, which can be significantly inconvenient if one has an early appointment. That said, I was very pleased with my stay there. I was in the older block, and the room was not as cutting edge as the new rooms seem to be, and generally speaking, not up to the level of the Formosa Regent, to name one hotel of similar quality in Beijing. However, there is a point where one has to say that the quality is enough, and the Shangri-la is well worth the rate that I paid in order to do some high level meetings in comfort and style, and with service at an international 5 star level.

Reviewed December 19, 2011

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8.3
Excellent
Steve from United States
Business traveler
Stayed 2 nights in December 2011

Great Hotel ”

The service, the staff is awesome

this was my first trip to beijing, and even though i read reviews about the location, it was recommended to me by co-workers. the location for me wasn't a problem, you really have to take taxis to get anywhere, no matter where you stay. the hotel has a very good first impression when you walk in. but the greatest asset the hotel has, is it's staff. they were always friendly, with very good attitudes, and most spoke pretty good english. the shops in the hotel were nice. the rooms were good, although if there was a negative, it would be as some reviews said, dated. they could use some renovation with new carpet and some other small items, but overall the room was clean and comfortable. if i return to beijing, i will definitely stay there again.

Reviewed December 28, 2011

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8.0
Excellent
carl from Australia
Business traveler
Stayed 5 nights in April 2014

Very Nice hotel”

Nice hotel, nice rooms and good staff

This was a business stay and the hotel is located about 4 km from the Beijing exhibition centre(5 min by taxi)The restaurants are every nice and 5 star service but with 5 star price to match. Room cleaning maids are very good and staff have good English and helpful. Everything in this hotel is expensive but there is many local cheap restaurants outside to choose from. But a nice stay for 5 nights and would stay again.

Reviewed April 19, 2014

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8.0
Excellent
carl from Australia
Business traveler
Stayed 5 nights in April 2014

Very Nice hotel”

Nice hotel, good staff and nice rooms

This was a business stay and the hotel is located about 4 km from the Beijing exhibition centre(5 min by taxi)The restaurants are every nice and 5 star service but with 5 star price to match. Room cleaning maids are very good and staff have good English and helpful. Everything in this hotel is expensive but there is many local cheap restaurants outside to choose from. But a nice stay for 5 nights and would stay again.

Reviewed April 19, 2014

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8.0
Excellent
carl from Australia
Business traveler
Stayed 5 nights in April 2014

Very Nice hotel”

Nice hotel, good staff and very nice rooms

This was a business stay and the hotel is located about 4 km from the Beijing exhibition centre(5 min by taxi)The restaurants are every nice and 5 star service but with 5 star price to match. Room cleaning maids are very good and staff have good English and helpful. Everything in this hotel is expensive but there is many local cheap restaurants outside to choose from. But a nice stay for 5 nights and would stay again.

Reviewed April 19, 2014

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8.0
Excellent
carl from Australia
Business traveler
Stayed 5 nights in April 2014

Very nice hotel”

Nice hotel, good staff and very nice rooms

This was a business stay and the hotel is located about 4 km from the Beijing exhibition centre(5 min by taxi)The restaurants are every nice and 5 star service but with 5 star price to match. Room cleaning maids are very good and staff have good English and helpful. Everything in this hotel is expensive but there is many local cheap restaurants outside to choose from. But a nice stay for 5 nights and would stay again.

Reviewed April 19, 2014

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7.3
Very good
Kuo from Taiwan
Business traveler
Stayed 1 night in January 2015

The dinning experience is extremely bad”

room comfort, hotel member service, big lobby area

i would like to raise the service issue at the dinning area for the breakfast. As a five star hotel, the dinning room of Shangri-la Beijing is relatively small, the table arrangement is quite close to each other, thus makes the dinning environment very crowed. I was there for the breakfast at 9.30am and was informed that the breakfast will be closed at 10. After I was hosted to the table, there was no napkin, no sugar and cream, no pepper and salt on the table. I have to ask the waiter to provide them, which is not the standard as five star hotel dinning. And most of the waiters and waitresses were busy to clean up the used tables because it almost the time to close the service. The sugar can was picked up by a waiter (look like a manager) without asking if I need that or not. Everyone seems hurry to off the work. This is really a bad experience for breakfast in a hotel called 5 starts.

Reviewed January 22, 2015

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10.0
Exceptional
efstratios from Greece
Solo traveler
Stayed 2 nights in May 2011

luxurious hotel with first classervice”

very comfortable rooms, excellent restaurants, smiling service

This hotel has made my stay in Beijing really memorable. Service in rooms and public areas very efficient, polite and discreet. Decorated with great taste. Although far from the city center there was always a taxi available to take me anywhere at a regular charge. The business cxenter was also a great help.

Reviewed June 12, 2011

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9.0
Exceptional
Louise from United Kingdom
Group
Stayed 3 nights in September 2010

Shangri-la Hotel, Beijing”

Staff very helpful, beds very comfortable, very nice atmosphere
food not great for western palate

We were staying for the start of the Peking to Paris 2010 rally, it was a great place to start this due to large car park for all the cars. The only downside outside of tourist shopping areas and with heavy beijing traffic it was approx 40 minutes to any sightseeing or shopping area. It had a lovely garden and swimming pool, the rooms were spacious and nicely decorated. Perfect for a business trip. The staff were very friendly and very accomdating even loaning us a menu with english translation for local resturants who could not speak english

Reviewed September 19, 2010

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9.3
Exceptional
Anand from United States
Solo traveler
Stayed 4 nights in July 2011

Elegant hotel and grounds”

excellent rooms, excellent facilities

there's little not to like about this elegant hotel. the only quibbles i have is with the breakfast buffet which is pricey and its location--close to the airport but on the third ring road and far away from central beijing.

Reviewed July 24, 2011

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9.0
Exceptional
XU from Singapore
Business traveler
Stayed 2 nights in July 2013

Beautiful hotel”

room, location, food

Wonderful hotel, in the west part of Beijing. Probably the only one in that area can meet "excellent" standard. Just a bit over priced.

Reviewed July 19, 2013

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7.0
Very good
carl from Australia
Business traveler
Stayed 8 nights in April 2014

Nice stay in 5 star hotel”

Nice room, good staff and nice restaurants

This was a business stay and the hotel is located about 4 km from the Beijing exhibition centre(5 min by taxi)The restaurants are every nice and 5 star service but with 5 star price to match. Room cleaning maids are very good and staff have good English and helpful. Everything in this hotel is expensive but there is many local cheap restaurants outside to choose from. But a nice stay for 5 nights and would stay again.

Reviewed April 19, 2014

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8.3
Excellent
Cindy from Singapore
Business traveler
Stayed 2 nights in November 2010

Rooms with big space”

The rooms are very spacious
The location

The size of the rooms are rather spacious. Staff are courteous. But the location of the hotel is rather out of the place as there are no shops nearby within walking distance. Or maybe all hotels in Beijing are located in such a way?

Reviewed November 26, 2010

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7.6
Very good
Chen from United Kingdom
Business traveler
Garden Wing Executive Suite
Stayed 2 nights in June 2018

Helpful staff but out-of-date payment system”

There’s no doubt this hotel is one of the most admirables in Beijing, but this time a tech issue almost ruined the stay. I booked for my parents to stay for two nights, and was told either I had to be present or I sent copies of both sides of my credit card for authorisation. I couldn’t do either of them, especially the request for copies of creditcard I believe is probably a violation of GDPR which recently took into effect by EU to protect private data. The staff was very helpful and friendly, they tried their very best to solve the problem, without causing embarrassment to my guests and also in line with the hotel’s policy. I doubted very much as a large hotel chain like this, why their system is still not up to date and lack of alternative solution. However, the can-do attitude and willingness to help from their front desk staff and the duty manger saved the day and were very impressive!

Reviewed June 28, 2018

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9.7
Exceptional
Thomas from United Kingdom
Business traveler
Stayed 3 nights in April 2014

Excellent as usual”

Ambience, service and bed

In China, Shangri-la is consistently able to deliver the required level of 5 star service. I love staying here and do so regularly. It never lets me down.

Reviewed May 01, 2014

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9.7
Exceptional
Janet from United States
Business traveler
Stayed 7 nights in April 2013

They couldn't do enough for us - beautiful!”

excellent staff, language skills, food

They couldn't do enough for us at this beautiful hotel. Everybody was so nice! The only negative was the food at the local hot pot restaurant that they recommended, walking distance from the hotel. One of our group liked the food - the rest did not. It was an experience though! Also during our business days there weren't enough taxis ready to take us to work - when a great deal of guests had to go to the same place at the same time. That should be organized better when there is an event close by. Also there should be a shuttle to pick us up at the airport and bring us back!

Reviewed April 20, 2013

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10.0
Exceptional
Bhartendu from India
Business traveler
Stayed 4 nights in August 2014

highly recommend”

very clean, big rooms great reasturant

location is closed to exhibition center, rooms are big and clean with a very good staff. loved the food mostly all the restaurants serve good food. french and the buffet restaurants are worth trying

Reviewed October 30, 2014

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