Shangri-La Chiang Mai
Take advantage of the many attractions Chiang Mai has to offer with a stay at Shangri-La Chiang Mai.
Shangri-La Chiang Mai provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Chiang Mai.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Shangri-La Chiang Mai. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Shangri-La Chiang Mai include special design features like a separate living room. The hotel also offers a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Shangri-La Chiang Mai. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Never let a day go wasted when you're at Shangri-La Chiang Mai with all the activities and facilities provided. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like non-motorized water sports. Water sports are incredibly convenient with water park provided by Shangri-La Chiang Mai.
Have fun without traveling far, by taking advantage of the ping-pong table, yoga room and tennis court at Shangri-La Chiang Mai. Have fun with your friends or family, or even meet new people at the games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Around the property
Take some time to explore Chiang Mai during your stay at the hotel. The best way to remember your time in Chiang Mai is with a nice gift at Chiang Mai Night Bazaar located about 760 m away. An afternoon of browsing the works at Art in Paradise, Chiang Mai 3D Art Museum located 240 m away can familiarize you with the local art scene.
Reasons to stay here
Guests who stayed here rated the facilities above 94% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 97% of other accommodations in Chiang Mai.
![Swimming pool [outdoor], Shangri-La Chiang Mai in Chiang Mai](http://pix10.agoda.net/hotelImages/108182/-1/c2542ca8dda0f72fbf69bfc11136cdf7.jpg?ca=7&ce=1&s=1024x768 "Swimming pool [outdoor], Shangri-La Chiang Mai in Chiang Mai")
![Swimming pool [outdoor], Shangri-La Chiang Mai in Chiang Mai](http://pix10.agoda.net/hotelImages/108/108182/108182_17082310270055613970.jpg?ca=6&ce=1&s=1024x768 "Swimming pool [outdoor], Shangri-La Chiang Mai in Chiang Mai")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/108182/-1/c2542ca8dda0f72fbf69bfc11136cdf7.jpg?ca=7&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/108/108182/108182_17082310270055613970.jpg?ca=6&ce=1&s=98x98&ar=1x1)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/108182/-1/3c2583ba22c3f04f95370d6675e37ae6.jpg?ca=7&ce=1&s=98x98&ar=1x1)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/108182/-1/3d29778aafde75ab84dae5a2ab0478c9.jpg?ca=7&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/108182/-1/3283974d9c588b896d26518d1bcb540c.jpg?ca=7&ce=1&s=98x98&ar=1x1)
Excellent service and environment”
The staff at the front desk was very friendly and observant. It was my child's birthday and cakes were sent to us upon arrival, made our first day there. Also, our room was very clean and spacey. However, reminders were needed to add another set of towels every night after the first day as we had 3 people staying in the room which was for 2 initially. Overall, it was very pleasant to stay in Shangri-la Hotel with wide variety of breakfast selections and not to mention, all the staff speak English very well and are all polite and friendly. We did not have a problem going around in city especially with the help of the staff at the concierge and gate. Lastly, I would just like to praise the hotel for its safety.
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Simpy Superb”
What an incredible experience! We were welcomed warmly by the staff. The facilities are amazingly beautiful and clean... and were decorated for Christmas. Gorgeous. When the staff (particularly Ms. Dream) found out that we were celebrating our 17th wedding anniversary, and that we were mourning the loss of our furry-child, she made sure everything was absolutely perfect for our stay. All of the staff were incredibly kind, helpful, and offered impeccable service. My wife and I could not be more pleased and thankful for our experience at Shangri La Hotel Chiang Mai.
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Dear Ron, Thank you for taking the time to share your feedback, following your recent visit. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are part of those key elements which differentiate us. I am very pleased to read that you had a pleasant staying experience in our urban resort and that you were impressed by our special set up in your room. Nothing could be more inspiring than your recognition and we will continue to work hard to be able to create other memorable experiences for you and your family on your next visit, hopefully soon. Until then, please feel free to contact me directly if there is anything I can do to further assist you with. Yours sincerely, Gabriele Lombardo General Manager
Great location. Good value on the Horizon club floor.”
It is near the night bazaar but not crowded. We can go everywhere easily and not far. We got the room on Horizon club floor . It is very good value as we have our own check in check out in the lounge where there are always food and drinks available all day long. Staff are very friendly and helpful... ( only 1 thing i think hotel need to be improved is the Thai food .. This is Thailand i expect to have good Thai food .Other style of food are ok but thai food are not nice . i think the hotel may not have Thai chef that why Thai food in the hotel is tasteless and not correct ingredients. ) Overall Shangrila Chiangmai is very good . I still want to come back to stay here next time.
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Dear ploenpun, Thank you for taking the time sharing your feedback related to you recent stay with us. We are extremely delighted to learn that you have found your home away from home in our hotel, and we have at the same time noted your comments regarding tasteless and incorrect of the ingredients of the Thai Food and rest assured that the matter has been shared with our Executive Chef for his attention. We look forward to the pleasure of welcoming you back in the near future, and please feel free to contact me directly, if there is anything I can do to further assist you with. Yours sincerely, Gabriele Lombardo General Manager
Womnderful property Living up to its' Great Brand Reputation ”
I had asked for a high room, with a view. I got that, a gorgeous, large, well-appointed room, a large bathroom and good fittings. The property is stunning and well maintained. The breakfast is lovely, with amazing home-made Granola and yogurt, spectacular. Had the Lobster Feast dinner with unlimited lobster and many other seafood options. Good value. The staff are delightful and the Service exceptional. one minor mishap was dealt with immediately and managed exceptionally well by the Restaurant Manager, the true sign of good training and professionalism. Thoroughly enjoyed my few days stay here, I would not hesitate to have another stay.
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Thank you for taking the time to share your feedback following your recent stay at Shangri-La Hotel, Chiang Mai. My team joins me in thanking you for your generous commendations and we look forward to welcoming you back to our beautiful urban resort soon again.
Grand hotel in the heart of Chiang Mai”
A grand hotel in the heart of Chiang Mai. Like other Shangri-la hotels, it offers a luxury stay with all 5-star facilities, spacious and clean room and great breakfast buffet. Service was very nice, polite and attentive. My family and I had a very nice stay.
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Perfect ”
I don’t usually leave review for hotels but this is exceptional . Delisted having been to Chiang Mai a few times before, I had no idea where to bring my mom but the hotel’s concierge staff had so much knowledge of where to go , what to do /see/eat . Everybody was very helpful and friendly including the lady bartender at the lobby or the gym staff . I felt warmed and welcomed . Great two nights with my mother there ☺️
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Thank you for taking the time to share your feedback following your recent stay at Shangri-La Hotel, Chiang Mai. My team joins me in thanking you for your generous commendations and we look forward to welcoming you back to our beautiful urban resort soon again.
One of the best hotel in Chiang Mai”
The hotel staff Khun Yo, Front Desk, is very friendly and helpful as well as the rest of staffs. Comfortable room and wide variety of breakfast choice. Love the water pressure in the shower. It beats all the places I have been to
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Dear Jettaya, Thank you for taking the time to post such a glowing review of your recent stay at Shangri-La Hotel, Chiang Mai. It is my pleasure to find out that we have all succeeded in providing you an enjoyable stay, thanks to our genuine hospitality from the heart, and particularly to Khun Yo our friendly Guest Service Agent, whose undivided passion makes him exemplary role models for the whole team to be inspired from. We all look forward to welcoming you back in the not too distant future. Until then we wish you all the best. Yours sincerely, Gabriele Lombardo General Manager
Great Hotel”
We had an excellent time. The staff were very accommodating and helpful. The rooms were clean and good value for money.
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Dear Karel, Thank you for taking the time to share your feedback, following your recent visit at Shangri-La Hotel, Chiang Mai. It is extremely delightful to learn that you had an enjoyable staying experience with us. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed some of those key elements which differentiate us. It will be our pleasure to offer you another delightful experience at Shangri-La Hotel, Chiang Mai, in the near future. Please, feel free to contact me directly if there is anything I can do to further assist you with. Yours sincerely, Gabriele Lombardo General Manager
Excellent stay with a knee injury”
I was attending a workshop for teachers at the Shangri La. As I was on crutches at the time I booked transport from and to the airport. The hotel allocated a room with adaptations for disabled guests and provided a wheelchair. The staff were great in helping me get around the hotel, especially serving me at a table for the buffet breakfasts and lunches. Exceptional service. Thank you.
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GREAT PLACE TO STAY”
the room is clean and the staff very helpful. Love it.
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Dear Purepan, Thank you for taking the time to share your feedback, following your recent visit at Shangri-La Hotel, Chiang Mai. It is extremely delightful to learn that you had an enjoyable staying experience with us. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed some of those key elements which differentiate us. It will be our pleasure to offer you another delightful experience at Shangri-La Hotel, Chiang Mai, in the near future. Please, feel free to contact me directly if there is anything I can do to further assist you with. Yours sincerely, Gabriele Lombardo General Manager
Shangri La standard won't disappoint you”
Spacious room, excellent service, everything is within expectation. Suitable for families with seniors.
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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Great stay with awesome service!”
We had a super comfortable stay at the hotel. It would be better if the opening hour for the fitness got extended. (Open earlier and close late).
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A must in Chiang Mai”
The staff here are amazing, you are spoilt from the moment you enter the resort. They go out of their way to please you. I have loved Chiang Mai, so much to see and do and time to relax as well. Fabulous holiday I will be back
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Dear Judy, Thank you for taking the time to share your feedback, following your recent visit at Shangri-La Hotel, Chiang Mai. It is extremely delightful to learn that you had an enjoyable staying experience with us. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed some of those key elements which differentiate us. It will be our pleasure to offer you another delightful experience at Shangri-La Hotel, Chiang Mai, in the near future. Please, feel free to contact me directly if there is anything I can do to further assist you with. Yours sincerely, Gabriele Lombardo General Manager
Exceptional”
Excellent hotel, the staff was very friendly and great location
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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Excellent lounge staff!!”
We stayed in the club room, so we used the club lounge. The lounge staff was friendly, kind, and warm.... the best!!
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Stellar Hotel”
Everything is exceptional, the rooms are great, the staff is excellent and so eager to help, the facilities are nice. Good place to bring a family.
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Exceptional”
Overall is impressive. The room and the bathroom are large, clean and neat. Breakfast is exceptional.
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Dear Pichanun, Thank you for taking the time to share your feedback, following your recent visit at Shangri-La Hotel, Chiang Mai. It is extremely delightful to learn that you had an enjoyable staying experience with us. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed some of those key elements which differentiate us. It will be our pleasure to offer you another delightful experience at Shangri-La Hotel, Chiang Mai, in the near future. Please, feel free to contact me directly if there is anything I can do to further assist you with. Yours sincerely, Gabriele Lombardo General Manager
Wonderful Place!”
Excellent service and great location. The Shangri-La in Chiang Mai is absolutely wonderful and right down from the night bazaar!
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Exceptional”
The hotel, from the staff to the facilities did not disappoint.
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Dear Angelia, Thank you for staying at Shangri-La Hotel, Chiang Mai and for posting this review. We truly believe in delivering hospitality from heart and I shall certainly pass on your warm note to my colleagues who are always pleased to hear thoughtful feedback from our valued guests like you. It will be our pleasure to offer you another delightful experience at Shangri-La Hotel, Chiang Mai, in the near future. Please, feel free to contact me directly if there is anything I can do to further assist you with. Yours sincerely, Gabriele Lombardo General Manager
Exceptional”
We really enjoyed our stay at the Shangri La! Our only concern was the cleanliness of the hot tub area. It was quite dirty in the tub. Otherwise the room was amazing, the staff were awesome! Very happy!
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Dear Madeleine, Thank you for taking the time sharing your feedback related to you recent stay with us. We are delighted to learn that you have found your home away from home in our hotel, and we have at the same time noted your comment regarding the cleanliness of the bathtub area in your room and rest assured that the matter has been shared with our Executive Housekeeper for his attention. We look forward to the pleasure of welcoming you back in the near future, and please feel free to contact me directly, if there is anything I can do to further assist you with. Yours sincerely, Gabriele Lombardo General Manager