Shangri-La Chiang Mai
Take advantage of the many attractions Chiang Mai has to offer with a stay at Shangri-La Chiang Mai.
Shangri-La Chiang Mai provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Chiang Mai.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Shangri-La Chiang Mai. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Shangri-La Chiang Mai include special design features like a separate living room. In-room entertainment such as television, is provided for guests in select rooms.
The hotel also offers a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Shangri-La Chiang Mai. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Never let a day go wasted when you're at Shangri-La Chiang Mai with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like non-motorized water sports. Water sports are incredibly convenient with water park provided by Shangri-La Chiang Mai. Have fun without traveling far, by taking advantage of the ping-pong table, yoga room and tennis court at Shangri-La Chiang Mai.
Have fun with your friends or family, or even meet new people at the games room and shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Around the property
Take some time to explore Chiang Mai during your stay at the hotel. The best way to remember your time in Chiang Mai is with a nice gift at Chiang Mai Night Bazaar located about 760 m away. An afternoon of browsing the works at Art in Paradise, Chiang Mai 3D Art Museum located 240 m away can familiarize you with the local art scene.
Reasons to stay here
Guests who stayed here rated the facilities above 94% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 97% of other accommodations in Chiang Mai.
![Swimming pool [outdoor], Shangri-La Chiang Mai in Chiang Mai](http://pix10.agoda.net/hotelImages/108182/-1/c2542ca8dda0f72fbf69bfc11136cdf7.jpg?ca=7&ce=1&s=1024x768&isSkia=true "Swimming pool [outdoor], Shangri-La Chiang Mai in Chiang Mai")
![Swimming pool [outdoor], Shangri-La Chiang Mai in Chiang Mai](http://pix10.agoda.net/hotelImages/108/108182/108182_17082310270055613970.jpg?ca=6&ce=1&s=1024x768&isSkia=true "Swimming pool [outdoor], Shangri-La Chiang Mai in Chiang Mai")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/108182/-1/c2542ca8dda0f72fbf69bfc11136cdf7.jpg?ca=7&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/108/108182/108182_17082310270055613970.jpg?ca=6&ce=1&s=512x384)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/108182/-1/3c2583ba22c3f04f95370d6675e37ae6.jpg?ca=7&ce=1&s=512x384)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/108182/-1/3d29778aafde75ab84dae5a2ab0478c9.jpg?ca=7&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/108182/-1/3283974d9c588b896d26518d1bcb540c.jpg?ca=7&ce=1&s=512x384)
Simpy Superb”
What an incredible experience! We were welcomed warmly by the staff. The facilities are amazingly beautiful and clean... and were decorated for Christmas. Gorgeous. When the staff (particularly Ms. Dream) found out that we were celebrating our 17th wedding anniversary, and that we were mourning the loss of our furry-child, she made sure everything was absolutely perfect for our stay. All of the staff were incredibly kind, helpful, and offered impeccable service. My wife and I could not be more pleased and thankful for our experience at Shangri La Hotel Chiang Mai.
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Dear Ron, Thank you for taking the time to share your feedback, following your recent visit. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are part of those key elements which differentiate us. I am very pleased to read that you had a pleasant staying experience in our urban resort and that you were impressed by our special set up in your room. Nothing could be more inspiring than your recognition and we will continue to work hard to be able to create other memorable experiences for you and your family on your next visit, hopefully soon. Until then, please feel free to contact me directly if there is anything I can do to further assist you with. Yours sincerely, Gabriele Lombardo General Manager
Grand hotel in the heart of Chiang Mai”
A grand hotel in the heart of Chiang Mai. Like other Shangri-la hotels, it offers a luxury stay with all 5-star facilities, spacious and clean room and great breakfast buffet. Service was very nice, polite and attentive. My family and I had a very nice stay.
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Womnderful property Living up to its' Great Brand Reputation ”
I had asked for a high room, with a view. I got that, a gorgeous, large, well-appointed room, a large bathroom and good fittings. The property is stunning and well maintained. The breakfast is lovely, with amazing home-made Granola and yogurt, spectacular. Had the Lobster Feast dinner with unlimited lobster and many other seafood options. Good value. The staff are delightful and the Service exceptional. one minor mishap was dealt with immediately and managed exceptionally well by the Restaurant Manager, the true sign of good training and professionalism. Thoroughly enjoyed my few days stay here, I would not hesitate to have another stay.
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Thank you for taking the time to share your feedback following your recent stay at Shangri-La Hotel, Chiang Mai. My team joins me in thanking you for your generous commendations and we look forward to welcoming you back to our beautiful urban resort soon again.
One of the best hotel in Chiang Mai”
The hotel staff Khun Yo, Front Desk, is very friendly and helpful as well as the rest of staffs. Comfortable room and wide variety of breakfast choice. Love the water pressure in the shower. It beats all the places I have been to
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Dear Jettaya, Thank you for taking the time to post such a glowing review of your recent stay at Shangri-La Hotel, Chiang Mai. It is my pleasure to find out that we have all succeeded in providing you an enjoyable stay, thanks to our genuine hospitality from the heart, and particularly to Khun Yo our friendly Guest Service Agent, whose undivided passion makes him exemplary role models for the whole team to be inspired from. We all look forward to welcoming you back in the not too distant future. Until then we wish you all the best. Yours sincerely, Gabriele Lombardo General Manager
Great Hotel”
We had an excellent time. The staff were very accommodating and helpful. The rooms were clean and good value for money.
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Dear Karel, Thank you for taking the time to share your feedback, following your recent visit at Shangri-La Hotel, Chiang Mai. It is extremely delightful to learn that you had an enjoyable staying experience with us. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed some of those key elements which differentiate us. It will be our pleasure to offer you another delightful experience at Shangri-La Hotel, Chiang Mai, in the near future. Please, feel free to contact me directly if there is anything I can do to further assist you with. Yours sincerely, Gabriele Lombardo General Manager
Shangri La standard won't disappoint you”
Spacious room, excellent service, everything is within expectation. Suitable for families with seniors.
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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
GREAT PLACE TO STAY”
the room is clean and the staff very helpful. Love it.
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Dear Purepan, Thank you for taking the time to share your feedback, following your recent visit at Shangri-La Hotel, Chiang Mai. It is extremely delightful to learn that you had an enjoyable staying experience with us. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed some of those key elements which differentiate us. It will be our pleasure to offer you another delightful experience at Shangri-La Hotel, Chiang Mai, in the near future. Please, feel free to contact me directly if there is anything I can do to further assist you with. Yours sincerely, Gabriele Lombardo General Manager
Great stay with awesome service!”
We had a super comfortable stay at the hotel. It would be better if the opening hour for the fitness got extended. (Open earlier and close late).
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Exceptional”
Excellent hotel, the staff was very friendly and great location
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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Exceptional”
Overall is impressive. The room and the bathroom are large, clean and neat. Breakfast is exceptional.
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Dear Pichanun, Thank you for taking the time to share your feedback, following your recent visit at Shangri-La Hotel, Chiang Mai. It is extremely delightful to learn that you had an enjoyable staying experience with us. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed some of those key elements which differentiate us. It will be our pleasure to offer you another delightful experience at Shangri-La Hotel, Chiang Mai, in the near future. Please, feel free to contact me directly if there is anything I can do to further assist you with. Yours sincerely, Gabriele Lombardo General Manager
Healthy stay ”
Polite staff, wonderful view, many green plants gives fresh air, enough and various facilities.
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Exceptional”
We really enjoyed our stay at the Shangri La! Our only concern was the cleanliness of the hot tub area. It was quite dirty in the tub. Otherwise the room was amazing, the staff were awesome! Very happy!
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Dear Madeleine, Thank you for taking the time sharing your feedback related to you recent stay with us. We are delighted to learn that you have found your home away from home in our hotel, and we have at the same time noted your comment regarding the cleanliness of the bathtub area in your room and rest assured that the matter has been shared with our Executive Housekeeper for his attention. We look forward to the pleasure of welcoming you back in the near future, and please feel free to contact me directly, if there is anything I can do to further assist you with. Yours sincerely, Gabriele Lombardo General Manager
excellent”
Everything here is good
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Dear sonthirat, Thank you for taking the time to share your feedback, following your recent visit at Shangri-La Hotel, Chiang Mai. It is extremely delightful to learn that you had an enjoyable staying experience with us. Our unique Shangri-La hospitality from the heart, together with our undivided commitment to service excellence are indeed some of those key elements which differentiate us. It will be our pleasure to offer you another delightful experience at Shangri-La Hotel, Chiang Mai, in the near future. Please, feel free to contact me directly if there is anything I can do to further assist you with. Yours sincerely, Gabriele Lombardo General Manager
Great place for family vacation”
Good swimming pool with slider
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Great location and top service!”
Great location and top service!
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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Clean and Nice ”
Clean and Nice
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Great”
Starting with, people are extremely humble and helping you going out of the way. From reception to housekeeping, everyone was very very helpul. All had beautiful smile. Room service is available till 9:30pm which is inconvenient as we always came back at around 11pm. So had to buy food from 7eleven. Pool, gym, they all were there but closed early, its understand due to covid. The most disappointing was the TV. Its a very old samsung tv and not a smart tv. So you cant connect and watch photo videos you took. We bought bluetooth HDMI so we could see pictures but it not a good quality. One advise to one last staff at reception, returning customer should not be asked for passport again. We atayed 2 nights and then went to mountain for a night, next day when check-in again, she asked for passports which isnt necessary. One of the male staff then quickly said "look in the history and passports not required". If the hospitality remains this good then we will visit again. Thanks
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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we noted on your comment about the TV and check-in process. Thank you once again and we hope to see you again soon. Sincerely,
Nice stay ”
Good location in Chan Klang road near night bizarre (though it is all quiet at the moment). Restaurants just across the road, Arabian, Italian, Thai you name it. Gym and heath club is awesome. Comfortable bed and nice guest room (though it's a bit old but classic). Complimentary surgical masks, alchol spray, and etc. provided. All in all it's all good.
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Thank you for taking the time to share your feedback following your recent stay at Shangri-La Hotel, Chiang Mai. We are delighted to learn that you enjoyed your stay with us. We hope to welcome you back again soon.
Loved it”
We travelled by motorcycle from Bangkok to Chiang Mai and it was the right decision to book this hotel. From the very first day everyone has been so kind. Room was bigger than most most hotel rooms but since there were some construction noise going on, they upgraded us to a bigger room. We stayed for 2 days and then one night in Pai and came for another night in this hotel (total of 3 nights). They had little staff but their management was good to not have affected. Room service was on time and oh boy food is really really delicious. From sandwiches to thai Tomyam. We still miss the food. Property is big enough but we only stayed in room and enjoyed watching our videos we took using go pro. They have a old samsung tv which only has a HDMI and USB slot and not a smart tv, so we went to the mall and bought a HDMI wire that could connect to phones weriessly. It would be convenient yo see better televisions rather than very basic 32 or 40 inch tv’s. We will be back soon. Cheers
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Thank you for taking the time to share your feedback following your recent stay at Shangri-La Hotel, Chiang Mai. My team joins me in thanking you for your generous commendations and we look forward to welcoming you back to our beautiful urban resort soon again.
nice halal food”
Nice halal food
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Thank you, we are delighted to learn that you enjoyed your stay with us. We hope to welcome you back again soon.