Shangri-La Hotel, Chiang Mai
HD Image
Deluxe  - Bed Shangri-La Hotel, Chiang Mai
Kid’s club Shangri-La Hotel, Chiang Mai
Lobby Shangri-La Hotel, Chiang Mai
See all 65 photos
Removed from saved list
8.8
Excellent
/10
(1348 reviews)See what guests said
See map
8.7
Excellent
Location rating score
Excellent location - 760 meters from city center
Parking
FREE
  • Wat Phan Tao1.7 km
  • Wat Chedi Luang1.71 km
  • Wat Srisuphan1.74 km
  • Wat Chiang Man2.08 km
  • Wat Phra Singh2.27 km
  • Wat Lok Molee2.71 km
  • Wat Suan Dok3.64 km
  • Wat Umong5.13 km
  • Doi Suthep Temple8.8 km
  • Doi Suthep12.59 km
  • Free Wi-Fi

    Shangri-La Hotel, Chiang Mai

    89/8 Chang Klan Road, Chang Khlan, Chiang Mai, Thailand, 50100 - See map

    This property is in high demand!

    Booked 33 times

    "Good location."
    michael - July 31, 2018
    Fantastic breakfast
    96% positive mentions
    Exceptional cleanliness
    9.1 rating for cleanliness
    Exceptional service
    9.0 rating for service
    Excellent facilities on premise
    8.9 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    Property ranking|Compared to 6,545 Chiang Mai properties
    See all rankings
    Room comfort score
    8.9/10
    Room size
    55 sqm.
    Cleanliness score
    9.1/10
    Review score - United States
    9.0/10
    Better than
    99
    %
    of Chiang Mai properties
    Bigger than
    98
    %
    of Chiang Mai properties
    Better than
    97
    %
    of Chiang Mai properties
    Better than
    97
    %
    of Chiang Mai properties
    Value for money8.4
    Location rating8.7
    Nearest airportChiang Mai International Airport (CNX)
    Distance to airport3.5 km

    Rooms available at Shangri-La Hotel, Chiang Mai

    8.9
    Excellent
    Room comfort & quality
    Horizon Club - Deluxe
    Horizon Club - Deluxe
    ...
    • Room size: 43 m²/463 ft²
    • Mountain view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 86 m²/926 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Deluxe Pool View
    Deluxe Pool View
    ...
    • Room size: 43 m²/463 ft²
    • Pool view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Premier
    Premier
    ...
    • Room size: 58 m²/624 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Horizon Club Premier
    Horizon Club Premier
    ...
    • Room size: 58 m²/624 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Double Executive
    Double Executive
    ...
      Enter dates to see prices
      Double Or Twin Standard
      Double Or Twin Standard
      ...
        Enter dates to see prices
        Room - Breakfast
        Room - Breakfast
        ...
          Enter dates to see prices
          Luxury Club Room - Breakfast
          Luxury Club Room - Breakfast
          ...
            Enter dates to see prices

            What people love about Shangri-La Hotel, Chiang Mai

            • 8.4
              Excellent
              Staff 

              "I like the tight security and very friendly and helpful staff."

              Zulkhairi

              |

              September 1, 2016

            • 8.4
              Excellent
              Cleanliness

              "Hotel is nice, comfortable, clean and big enough."

              Lai S.

              |

              April 5, 2016

            • 9.6
              Exceptional
              Spaciousness

              "Room and bathroom were spacious and clean."

              Sonya

              |

              July 16, 2018

            Up to 30% off with Agoda Insider Deals!

            Prices drop the moment you sign in!

            Sign in now
            More about Shangri-La Hotel, Chiang Mai

            More about Shangri-La Hotel, Chiang Mai

            8.8
            Excellent

            "Very good location for people interested in Chiang Mai, enjo..."

            Christian

            |

            July 5, 2018

            An overview

            Show less

            Most talked about facilities

            Swimming Pool
            83 mentions
            Breakfast
            34 mentions
            Housekeeping
            32 mentions
            Food & Dining
            28 mentions

            What they offer

            9.2
            Exceptional
            Staff 

            "Staff are very helpful and friendly, and the hotel is clean ..."

            Ka K.

            |

            November 28, 2018

            View all reviews
            Show less

            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Food and dining

            Breakfast options

            American
            Asian
            Continental

            Restaurants on site

            China Kitchen
            Cuisine:Chinese
            Menu:Buffet, A-la-carte
            Dhala wine lounge
            Cuisine:International, Italian, Thai
            Menu:Buffet
            KAD KAFÉ
            Cuisine:Chinese, European, Indian
            Menu:Buffet, A-la-carte
            The Lobby Lounge
            Cuisine:International

            Nearby restaurants

            Thai cuisine
            Thai cuisine
            Tum Tong Tang
            150 m Thai
            The center
            200 m Thai
            D-Square By Dusit D2
            450 m Thai
            American cuisine
            American cuisine
            BTC Lametayel Chiangmai Restaurant
            270 m American, Asian, European
            Gekko Garden
            360 m American, Asian, Bar
            Zion Cafe
            360 m American, Asian, Cafe
            Asian cuisine
            Asian cuisine
            Kad Kafe
            30 m Asian, Chinese, European
            China Kitchen
            60 m Asian, Chinese
            Kin-Lum Vegetarian
            310 m Asian, Thai, Vegan

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Property's guest policies

            Show less

            Some helpful facts

            Show less

            What guests think of this property

            Overall rating
            8.8
            Excellent
            From 1879 reviews
            Provided by verified guests of
            Agoda Reviews (1348)Booking.com Reviews (531)
            Rating via Agoda8.8
            /
            10
            Cleanliness9.1
            Facilities8.9
            Location8.7
            Room comfort and quality8.9
            Service9.0
            Value for money8.4
            High score for Chiang Mai

            Most helpful reviews for Shangri-La Hotel, Chiang Mai

            Family with teens
            Stayed 3 nights in July 2019
            Deluxe
            Excellent8.8
            Excellent service and hotel was clean. Rooms were spacious. Staff were very friendly and helpful. Staff were very helpful and friendly. I booked two rooms and they were trying to get us a connecting room. Concierge mr North was very helpful and I booked all the day tour with him. I will definitely come back again.
            Selinafrom Hong KongReviewed July 07, 2019
            Family with teens
            Stayed 3 nights in January 2019
            Deluxe
            Exceptional10.0
            Excellent service and environmentThe staff at the front desk was very friendly and observant. It was my child's birthday and cakes were sent to us upon arrival, made our first day there. Also, our room was very clean and spacey. However, reminders were needed to add another set of towels every night after the first day as we had 3 people staying in the room which was for 2 initially. Overall, it was very pleasant to stay in Shangri-la Hotel with wide variety of breakfast selections and not to mention, all the staff speak English very well and are all polite and friendly. We did not have a problem going around in city especially with the help of the staff at the concierge and gate. Lastly, I would just like to praise the hotel for its safety.
            CHEWfrom MalaysiaReviewed February 01, 2019
            Couple
            Stayed 2 nights in October 2018
            Deluxe
            Excellent8.8
            Could’ve been amazing...Lovely amenities, fantastic staff, gorgeous pool area. Breakfast was amazing! However, receiving a note from staff saying pool / area was closed from 2pm onwards made the hotel stay sub par- I wouldn’t pay $250+ for a hotel room to not be able to use the amenities.
            Jessiefrom SingaporeReviewed October 15, 2018
            Family with young children
            Stayed 2 nights in July 2019
            Horizon Club Premier
            Exceptional9.6
            Excellent lounge staff!!We stayed in the club room, so we used the club lounge. The lounge staff was friendly, kind, and warm.... the best!!
            WONSEOKfrom South KoreaReviewed July 16, 2019
            Family with teens
            Stayed 4 nights in June 2019
            Premier
            Exceptional10.0
            excellentexcellent
            Sadeqfrom QatarReviewed June 20, 2019

            Reviews of Shangri-La Hotel, Chiang Mai from real guests

            Overall rating
            8.8
            Excellent
            From 1879 reviews
            Provided by verified guests of
            Agoda Reviews (1348)Booking.com Reviews (531)
            Rating via Agoda8.8
            /
            10
            Cleanliness9.1
            Facilities8.9
            Location8.7
            Room comfort and quality8.9
            Service9.0
            Value for money8.4
            High score for Chiang Mai
            Rating
            9+ Exceptional (548)
            8-9 Excellent (272)
            7-8 Very Good (183)
            6-7 Good (72)
            <6 Below Expectation (50)
            Time of the year
            Mar - May (245)
            Jun - Aug (320)
            Sep - Nov (224)
            Dec - Feb (336)
            All guests (1348)
            All room types
            All languages

            Show reviews that mention 

            Showing 1125 verified guest comments
            12345
            8.8
            Excellent
            Selina from Hong Kong
            Family with teens
            Deluxe
            Stayed 3 nights in July 2019

            Excellent service and hotel was clean. Rooms were spacious. Staff were very friendly and helpful. ”

            Staff were very helpful and friendly. I booked two rooms and they were trying to get us a connecting room. Concierge mr North was very helpful and I booked all the day tour with him. I will definitely come back again.

            Reviewed July 07, 2019
            10.0
            Exceptional
            CHEW from Malaysia
            Family with teens
            Deluxe
            Stayed 3 nights in January 2019

            Excellent service and environment”

            The staff at the front desk was very friendly and observant. It was my child's birthday and cakes were sent to us upon arrival, made our first day there. Also, our room was very clean and spacey. However, reminders were needed to add another set of towels every night after the first day as we had 3 people staying in the room which was for 2 initially. Overall, it was very pleasant to stay in Shangri-la Hotel with wide variety of breakfast selections and not to mention, all the staff speak English very well and are all polite and friendly. We did not have a problem going around in city especially with the help of the staff at the concierge and gate. Lastly, I would just like to praise the hotel for its safety.

            Reviewed February 01, 2019
            8.8
            Excellent
            Jessie from Singapore
            Couple
            Deluxe
            Stayed 2 nights in October 2018

            Could’ve been amazing...”

            Lovely amenities, fantastic staff, gorgeous pool area. Breakfast was amazing! However, receiving a note from staff saying pool / area was closed from 2pm onwards made the hotel stay sub par- I wouldn’t pay $250+ for a hotel room to not be able to use the amenities.

            Reviewed October 15, 2018
            9.6
            Exceptional
            WONSEOK from South Korea
            Family with young children
            Horizon Club Premier
            Stayed 2 nights in July 2019

            Excellent lounge staff!!”

            We stayed in the club room, so we used the club lounge. The lounge staff was friendly, kind, and warm.... the best!!

            Reviewed July 16, 2019
            10.0
            Exceptional
            Sadeq from Qatar
            Family with teens
            Premier
            Stayed 4 nights in June 2019

            excellent”

            excellent

            Reviewed June 20, 2019
            9.6
            Exceptional
            Kevin from United States
            Business traveler
            Deluxe
            Stayed 3 nights in October 2018

            Wonderful Place!”

            Excellent service and great location. The Shangri-La in Chiang Mai is absolutely wonderful and right down from the night bazaar!

            Reviewed May 09, 2019
            10.0
            Exceptional
            Cosmo from New Zealand
            Family with young children
            Executive Suite
            Stayed 1 night in January 2017

            You must stay here ... you must love it”

            Excellent services from all staffs ... I called to CS that could they do something for my parents 33th Anniversary... within 2 hours their house keeper sent a big fruit platter, wine, big heart was made by white choc and a delicious choc cake You won't be cheated for the taxi charge which other hotels staff do this Excellent breakfast buffet ... more than enough... their fresh squeezed dragon fruit juice was nice Must book a room which including the horizon club lounge access .... definitely worth for the $$$ as just less than THB 600 different If you are a 3 adults group, worth to try their executive suites as no extra charge for the 3rd adult Anyway, you must stay here while traveling to Chiangmai

            Reviewed January 10, 2017
            10.0
            Exceptional
            Markus from Austria
            Couple
            Horizon Club - Deluxe
            Stayed 2 nights in October 2016

            very nice hotel”

            the shangri la Hotel is really a very nice place. all good there and very well structured. well maintained and staff is friendly all over. well located, so just a short walk to the night market, all good, like to come back there, sure !

            Reviewed October 31, 2016
            8.3
            Excellent
            Chi from Taiwan
            Family with young children
            Premier
            Stayed 1 night in July 2015

            Bad check-in experience”

            restaurant, big room, location

            arrived at the hotel early hoping for early check-in would be available since we were traveling with baby. we booked for a premium room. was told room was not ready which i could understand. came back at official check-in time and room still not ready. came back at 2:30pm and once more room was not ready, said housekeeping havnt gotten around to it. finally they gave us a club level room only after we complained for 10 minutes at the front desk. they could have given us the club level room earlier but didnt want to release it for us until they saw we were really upset. we tried to be accomodating but the front desk kept us waiting way past our check in time and we were traveling with baby. i certainly did not expect this level of non-concern from shangri-la, as if we had to fight for our deserved room. and the icing on the cake was they told us even if we got a club level room we could not use their club amenities.... *then just dont put us on that level just give me the room i deserve!

            Reviewed September 27, 2015
            10.0
            Exceptional
            SEAN from Australia
            Couple
            Horizon Club - Deluxe
            Stayed 5 nights in May 2014

            Great hotel and definately stay on club lounge”

            Pool, club lounge and room

            We spent 3 nights at the hotel. I had read reviews about paying extra for the club lounge levels. Definitely my suggestion! Breakfast every morning, high level rooms, drinks/food every afternoon. As I like to eat it was fantastic to relax with the wife each day before we headed out for dinner and town.

            Reviewed December 12, 2014
            8.7
            Excellent
            Rachel from United States
            Couple
            Horizon Club - Deluxe
            Stayed 5 nights in October 2014

            Tranquility Lost -18 Floor Condo Construction”

            Great breakfast buffet, wonderful staff, easy walk to the night market

            We were at this gorgeous hotel for 5 days. The peace and tranquility of the large luscious swimming pool was negatively impacted by the constant pounding of the construction literally a stone's throw away.

            Reviewed November 09, 2014
            8.3
            Excellent
            Man from Hong Kong
            Couple
            Deluxe
            Stayed 4 nights in February 2014

            Luxury and location go hand in hand”

            Location, excellent staffs, beautiful rooms

            Saying with my friend, we were so happy by the choice, excellent location with a short walk to the night bazaar, very impressive lobby. The rooms are so nice and clean, wifi a little slow but still workable. Love the dining experience there too. Shangri La always means luxury no matter where it is in the world, and this one is no exception.

            Reviewed August 12, 2014
            9.3
            Exceptional
            Sandra from Portugal
            Couple
            Premier
            Stayed 5 nights in February 2014

            Amazing Service, great value”

            Great location, excellent service and spacious room

            Hotel room is quite big and confortable and the staff are friendly and helpful. The location is great, near night market, restaurant, minutes away from historic center and tuk tuk are scater around. The food needs some improvement. Overall excellent stay.

            Reviewed May 08, 2014
            9.3
            Exceptional
            KA from Hong Kong
            Family with young children
            Horizon Club - Deluxe
            Stayed 3 nights in April 2014

            good quality of Hotel”

            location, good service,clean environment

            nice polite professional staff to concern her customers much. before i checkin yhis hotel, she sent email to me to reconfirm my request. i was so appreciated about her conern. if breakfast buffet much more food to choose, should be better.

            Reviewed April 24, 2014
            9.7
            Exceptional
            olinda from Portugal
            Couple
            Deluxe
            Stayed 4 nights in January 2014

            Would definitely go back for another stay!”

            Clean, comfortable and attentive staffs!

            I wasn't sure if I would enjoy it when I looked at the pictures online but it definitely has exceeded my expectation with the new, comfortable, spacious room. The pool area was also very nice, it will be very suitable for family who just want an easy vacation.

            Reviewed February 01, 2014
            9.7
            Exceptional
            Kwok from Hong Kong
            Couple
            Horizon Club - Deluxe
            Stayed 3 nights in January 2014

            Peaceful place, Away from bangkok and away from th”

            superior service, friendly staff and wonderful environment

            Although the hotel is a bit old compared to the other newly built hotel, Shangri la is still my first piority as they could maintain its superior service worldwide. The room is amazingly clean and the room service is superb. You cannot be too picky while the hotel price is at the acceptable range. But I think hotel may pay attention to the noise coming from the main road especially during midnight. The roaring sound from Tuktuk is a bit annoying.

            Reviewed January 30, 2014
            9.7
            Exceptional
            yanjun from China
            Family with teens
            Deluxe
            Stayed 1 night in January 2014

            nice hotel”

            clean;good service;beautiful

            this is a moden hotel in the city, we have a free upgate for the room, thanks for the staff.it's nearby night bazaar and very close to old town. but the disadvantage is it costs me 300 bath by using room telephone to dial a few local call.

            Reviewed January 24, 2014
            9.7
            Exceptional
            Mark from Australia
            Family with teens
            Deluxe
            Stayed 4 nights in June 2013

            Top hotel in fascinating city”

            Executive club food, rooms, pool

            We loved the city and the hotel was a wonderful respite from the normal rigours of our tourist exploits. We upgraded to the executive floor and found that to be fantastic value given the amount of food our older children consumed, and naturally the access to included alcohol for the parents. The rooms were beautiful as you'd expect in a luxury hotel, the only downside being a troublesome internet.

            Reviewed October 11, 2013
            8.3
            Excellent
            Paul from Switzerland
            Couple
            Horizon Club - Deluxe
            Stayed 4 nights in August 2013

            Shangri-La quality with reasonable price”

            Luxury hotel in central location that offers all what you need

            After a fast check in at the club lobby, we immediately got our room. The room with garden and pool view was clean and big. The bathroom is spacious but the bathtub to small. The highlight of our stay was definitely the amazing SPA. A lot of shoping opportunities in the hotel itself are provided. If this shouldn't be enough the location of the hotel is perfect and in walking distance to the heart of the city.

            Reviewed August 14, 2013
            9.7
            Exceptional
            Man from Hong Kong
            Couple
            Deluxe
            Stayed 2 nights in February 2013

            A masterpiece of 5 star accommodation”

            location, nice rooms, great service, beautiful surroundings

            My friend and I were so happy with our choice. This is a really beautiful hotel which is well kept, with excellent comfortable rooms, stunning decorations and huge swimming pool. The spa is one of the best in Chiang Mai too! Although on the pricey side, this hotel is a really luxurious treat that is worthy of its price tag. Highly recommended! Only minor issue is their slow and weak wifi which was free to use.

            Reviewed February 13, 2013
            12345
            This is a popular property. Don't miss out!

            Back to search results

            Back to room choices

            |

            Dismiss

            Shangri-La Hotel, Chiang Mai
            |Excellent 8.8
            ×
            Check in. Step out.
            Experiences on Agoda. Because your room is just the beginning.

            • Excellent location
            • Wat Phan Tao
            • Chiang Mai Railway Station is within 1.86 km