Shangri-La Hotel, Chiang Mai
Shangri-La Hotel, Chiang Mai
See all 42 photos
Deluxe - Bed Shangri-La Hotel, Chiang Mai
Deluxe - Bed
See all 42 photos
Lobby Shangri-La Hotel, Chiang Mai
Lobby
See all 42 photos
Lobby Shangri-La Hotel, Chiang Mai
Lobby
See all 42 photos
Interior view Shangri-La Hotel, Chiang Mai
Interior view
See all 42 photos
See map Shangri-La Hotel, Chiang Mai
See map
Excellent
Location
8.7
See all 42 photos Shangri-La Hotel, Chiang Mai
See all 42 photos
Removed from saved list
2016

Shangri-La Hotel, Chiang Mai

Excellent location
See what's nearby
Have a question for Shangri-La Hotel, Chiang Mai?
Excellent
From 1175 reviewsSee what guests said
8.8
Recommended by 86% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Hot tub

Room choices
8.9
Excellent
Room comfort & quality
Don't miss out!9 travelers are looking at this property right now | 3 travelers have booked today.
Horizon Club - Deluxe
Horizon Club - Deluxe
...
  • Mountain view
  • 43 m²/463 ft²
Enter dates to see prices
Executive Suite
Executive Suite
...
  • Mountain view
  • 86 m²/926 ft²
  • 1 king bed
Enter dates to see prices
Deluxe
Deluxe
...
  • City view
  • 43 m²/463 ft²
  • 2 single beds
Enter dates to see prices
Horizon Club Premier
Horizon Club Premier
...
  • Mountain view
  • 58 m²/624 ft²
Enter dates to see prices
Deluxe Pool View
Deluxe Pool View
...
  • Pool view
  • 43 m²/463 ft²
Enter dates to see prices
Premier
Premier
...
  • City view
  • 58 m²/624 ft²
  • 1 king bed and 2 single bed...
Enter dates to see prices
Horizon Club Premier Double Room
Horizon Club Premier Double Room
...
  • 58 m²/624 ft²
  • Executive lounge access
  • 1 king bed
Enter dates to see prices
Horizon Club Deluxe Double Room
Horizon Club Deluxe Double Room
...
  • 43 m²/463 ft²
  • Executive lounge access
  • 1 double bed
Enter dates to see prices
Deluxe Queen (2 Queen Beds)
Deluxe Queen (2 Queen Beds)
...
  • Kitchenette
Enter dates to see prices
Premier Room 2 Queens
Premier Room 2 Queens
...
  • Kitchenette
Enter dates to see prices
Have a question for Shangri-La Hotel, Chiang Mai?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Shangri-La Hotel, Chiang Mai

More about Shangri-La Hotel, Chiang Mai

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What to eat nearby

Thai cuisine
Thai cuisine
Tum Tong Tang
150 mThai
The center
200 mThai
Paddock Cafe
380 mThai
Asian cuisine
Asian cuisine
Kad Kafe
30 mAsian, Chinese, European
China Kitchen
60 mAsian, Chinese
Kin-Lum Vegetarian
310 mAsian, Thai, Vegan
Cafe
Cafe
Outside in Cafe' & Studio
320 mCafe
Cafe de L'amour
360 mCafe
Boncafe
370 mCafe

What they offer

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Guest policies

Show more

Some helpful facts

Show more

Real reviews from real guests

Agoda Reviews (1175)Booking.com Reviews (445)
8.8
Excellent
Cleanliness9.1
Facilities8.9
Location8.7
Room comfort and quality8.9
Service9.0
Value for money8.4
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
简体中文
日本語
ภาษาไทย
more
Room type
Deluxe
Premier
Horizon Club - Deluxe
Executive Suite
more
Search reviews
Now you can search for any keyword within the reviews
Showing 1068 verified guest comments
12345
9.6
Exceptional
Sonya from Taiwan
Solo traveler
Deluxe Pool View
Stayed 4 nights in July 2018
Exceptional”
Room and bathroom were spacious and clean. The pool was excellent! -- very well serviced and attended. The fitness facilities were exceptional, with well maintained equipment, work-out spaces, and spa/locker room. My travel companion and I were the only ones to sign up for the daily classes during our stay, so we basically had a personal trainer to ourselves free of charge. Great location within walking distance to the night market. Recommended!
Reviewed July 16, 2018
10.0
Exceptional
FUMIO from Thailand
Couple
Deluxe
Stayed 3 nights in June 2018
finest hotel to stay in Chiengmai”
I am repeat customer to this hotel. Good room, clean and neat. Staff is friendly. Good location to Night Bazar, and historical points.
Reviewed July 11, 2018
8.8
Excellent
Christian from Hong Kong
Family with teens
Premier
Stayed 3 nights in July 2018
Excellent”
GREAT staff! Very good location for people interested in Chiang Mai, enjoying the night market and shopping. Yet, so close to town but super quiet. Pricey for sure, but never disappointed with Shangri-La resorts. Ideal for a deluxe 4 days-shopping spree!
Reviewed July 05, 2018
3.6
Gregory from United States
Couple
Deluxe
Stayed 4 nights in June 2018
Run down not even 4 star, needs to be renovated ”
Property is old and shows. In need of a renovation. Not even up to 3 star standards of a basic Marriott in the US. Food was sub par, staff was not accommodating, did not go out of there way, am very confused how this hotel is rated 5 star for service and the property, would advise to seek alternate real 5 star properties
Reviewed June 25, 2018
9.6
Exceptional
Dawn from China
Group
Deluxe
Stayed 1 night in June 2018
Exceptional”
Spa and technicians were amazing. Best facial and foot massage ever!! They accommodated our needs in every way- even let us checkout towels for Elephant Sanctuary trip. Let us use gym facilities after to shower even though we had checked out. Great customer service.
Reviewed June 16, 2018
9.6
Exceptional
Brian from United Kingdom
Couple
Stayed 4 nights in April 2018
Great hotel, centrally located with large beautiful swimming pool and facilities”
The normal very high standards expected from Shangri-La are maintained at this hotel. Very good rooms, well maintained and spacious with friendly efficient staff. Centrally located and with a beautiful large swimming pool and gym etc. Excellent breakfast with attentive helpful staff. `After a couple of days the chef remembered I liked some smoked salmon and brought it out to me without me having to ask. The waitress also remembered I liked 3 black coffees with my breakfast and started to bring them again without me having to ask. Only disappointment was buffet we had on first night after arriving which I felt was not up to quality and choice.
Reviewed May 02, 2018
10.0
Exceptional
Kevin from United States
Couple
Deluxe Pool View
Stayed 3 nights in April 2018
Excellent!”
We so enjoyed our time at the Shangri-La Hotel. We found everything of absolute excellence. We highly recommend it as a place to stay while visiting Chiang Mai!!!
Reviewed April 17, 2018
8.0
Excellent
Chui from Hong Kong
Solo traveler
Deluxe
Stayed 2 nights in March 2018
Nice hotel and helpful staff”
One thing is the hotel requires security check every time we go in
Reviewed April 05, 2018
8.0
Excellent
cheung from Hong Kong
Couple
Horizon Club - Deluxe
Stayed 2 nights in March 2018
Very good”
The horizon club is not as good as others.
Reviewed March 27, 2018
10.0
Exceptional
Mario from Thailand
Business traveler
Deluxe
Stayed 4 nights in January 2018
The staff was exceptionally nice”
The staff was extremely helpful and kind; Making sure that we were happy and full attention.
Reviewed January 28, 2018
9.6
Exceptional
Xiayi from China
Solo traveler
Deluxe
Stayed 1 night in January 2018
First stay in a Shangri-la Hotel”
The staffs in the concierge department are extremely helpful. Check-in time is a little bit long. The interior design is old yet in Thai style.
Reviewed January 27, 2018
7.6
Very good
Richard from United States
Couple
Deluxe
Stayed 3 nights in November 2017
Not standard I expectedAgoda marketing rip-off”
I don't stay at 5-stars often, but was sponsored by my work so chose this hotel and took my wife. Upon checking in was told breakfast was not included in a 7700 baht a night (230 USD) room! I realize with other hotels Agoda offers deals not including breakfast, but who books hotels like this and doesn't want the breakfast?! After me being visibly upset, the counter person offers me a promotion that includes happy hour and breakfast for 2000 baht EACH a day more when the breakfast is only 720 each. On a business trip so no time for that. Hot shower didn't work the first morning and after told it was immediately fixed. The room was nice, we paid for a breakfast and it was good, and the night bazaar was located within walking distance of the hotel. Everything downtown was a 10 minute 100 baht tuk-tuk ride away. I haven't been to Changmai in a while and I wasn't impressed. My wife wanted to shop at markets during the day while I was working, and all the markets only open at night.
Reviewed November 28, 2017
9.6
Exceptional
Franko from Australia
Couple
Deluxe
Stayed 1 night in October 2017
A perfect night”
The staff at this hotel know how to do their jobs exceptionally well. Nothing was a problem and all aspects of the hotel were just great. Loved the stay.
Reviewed October 12, 2017
10.0
Exceptional
Wong from Hong Kong
Family with teens
Deluxe
Stayed 3 nights in August 2017
Good location, clean, big room and big swimming pool”
The hotel is locating near old town. Big room and clean. Swimming pool is big and nice too. Staffs are very helpful and friendly.
Reviewed September 04, 2017
10.0
Exceptional
Khadija from Oman
Family with young children
Horizon Club - Deluxe
Stayed 1 night in July 2017
Awsome! ”
Everything was just perfect from our stay to the breakfast and the executive launge, staff were super professional and helpful. Thanks a lot! Khadija from Oman
Reviewed July 23, 2017
10.0
Exceptional
Tang from Hong Kong
Family with teens
Deluxe
Stayed 3 nights in April 2017
Good experience for live there three day”
The house keeper knows us with a daughter, she put a small toys on the bed to her. On the second day , the house keeper give her a ver big teddy bear, my daughter loves it and very happy, my family also feel so touching service. Excellent experience in Chiang Mai. Excellent hotel
Reviewed April 22, 2017
8.0
Excellent
SAU from China
Family with young children
Horizon Club - Deluxe
Stayed 1 night in August 2015
Light shell fell from the roof”
We stayed there for one night in Aug 2015 on its horizontal club room. everything was perfect except that one light shell suddenly dropped from the roof after we had checked in. Luckily no one was hurt but it did impose danger considering that the light was located right on top of bed. Shan-grila management did take the matter seriously and even called me from overseas after my trip to explain the matter once again. I appreciate their attitude to this matter much but just wrote here to let viewers know accidents did happen even in 5 stars hotel. This incident won't stop me from considering to stay in Shangrila hotel in the future if the promotion is good enough. By the way Shangrila in Chiang Mai did have a nice swimming pool which my kids enjoyed much !
Reviewed April 05, 2017
8.4
Excellent
Goesta from Germany
Family with young children
Horizon Club - Deluxe
Stayed 2 nights in June 2016
It is getting a bit old”
The name Shangri-La is promising more than you'll finally get. The hotel itself is showing its age. The surroundings are not what they used to be. Huge apartment buildings are surrounding the beautiful pool and garden area and thus stealing the charm of this hotel.
Reviewed April 04, 2017
10.0
Exceptional
Patric from Switzerland
Solo traveler
Deluxe
Stayed 1 night in March 2017
Sans titre ”
Very nice hotel
Reviewed March 15, 2017
9.6
Exceptional
Kangmin from South Korea
Couple
Deluxe
Stayed 2 nights in January 2017
Great hotel to choose in Chiang Mai”
Very clean, spacious, luxurious hotel. OK location. Can walk to night market area (10-15mins). Need to take tuktuk or seongthaew if you want to go to the old city area. Breakfast cafe can be improved a bit.
Reviewed February 01, 2017
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss