Shangri-La Hotel, Chiang Mai
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Shangri-La Hotel, Chiang Mai

89/8 Chang Klan Road, Chang Khlan, Chiang Mai, Thailand, 50100
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Deluxe  - Bed Shangri-La Hotel, Chiang Mai
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    Lobby Shangri-La Hotel, Chiang Mai
    Swimming pool [outdoor] Shangri-La Hotel, Chiang Mai
    Swimming pool [outdoor] Shangri-La Hotel, Chiang Mai
    Deluxe  - Bed Shangri-La Hotel, Chiang Mai
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    Swimming pool [outdoor] Shangri-La Hotel, Chiang Mai

    Shangri-La Hotel, Chiang Mai Reviews

    8.8
    Excellent
    /10
    (1298 reviews)See what guests said
    9.6
    Exceptional

    "Good location."

    michael

    -

    July 31, 2018

    9.1
    Exceptional cleanliness
    Recommended by 90% of guests

    Things you’ll love about Shangri-La Hotel, Chiang Mai

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    Excellent
    Location
    8.7
    See map
    Excellent location - 760 meters from city center
    Popular
    Nearby
  • Wat Phan Tao1.7 km
  • Wat Chedi Luang1.71 km
  • Wat Srisuphan1.74 km
  • Wat Chiang Man2.08 km
  • Wat Phra Singh2.27 km
  • Wat Lok Molee2.71 km
  • Wat Suan Dok3.64 km
  • Wat Umong5.13 km
  • Doi Suthep Temple8.8 km
  • Doi Suthep12.59 km
  • Don't miss out!

    5 travelers have booked today.

    Value for money8.4
    Location rating8.7
    Nearest airportChiang Mai International Airport (CNX)
    Distance to airport3.5 km

    Rooms available at Shangri-La Hotel, Chiang Mai

    8.9
    Excellent
    Room comfort & quality
    Executive Suite
    Executive Suite
    ...
    • Room size: 86 m²/926 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Horizon Club Premier
    Horizon Club Premier
    ...
    • Room size: 58 m²/624 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Horizon Club - Deluxe
    Horizon Club - Deluxe
    ...
    • Room size: 43 m²/463 ft²
    • Mountain view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Deluxe Pool View
    Deluxe Pool View
    ...
    • Room size: 43 m²/463 ft²
    • Pool view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Premier
    Premier
    ...
    • Room size: 58 m²/624 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Horizon Club Deluxe Double Room
    Horizon Club Deluxe Double Room
    ...
    • Room size: 43 m²/463 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Deluxe Pool View
    Deluxe Pool View
    ...
    • Shower
    Enter dates to see prices
    Deluxe Queen (2 Queen Beds)
    Deluxe Queen (2 Queen Beds)
    ...
    • Kitchenette
    Enter dates to see prices
    Premier Room 2 Queens
    Premier Room 2 Queens
    ...
    • Kitchenette
    Enter dates to see prices
    Have a question for Shangri-La Hotel, Chiang Mai?

    What people love about Shangri-La Hotel, Chiang Mai

    • 8.8
      Excellent

      "GREAT staff!"

      Christian

      |

      July 5, 2018

    • 9.6
      Exceptional

      "Its a great hotel the staff are helpful."

      Bruce K.

      |

      September 8, 2016

    • 10.0
      Exceptional

      "The staff was extremely helpful and kind;"

      Mario

      |

      January 28, 2018

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    More about Shangri-La Hotel, Chiang Mai

    More about Shangri-La Hotel, Chiang Mai

    9.2
    Exceptional

    "Staff are very helpful and friendly, and the hotel is clean..."

    Ka K.

    |

    November 28, 2018

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "Room and bathroom were spacious and clean."

    Sonya

    |

    July 16, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Thai cuisine
    Thai cuisine
    Tum Tong Tang
    150 m Thai
    The center
    200 m Thai
    D-Square By Dusit D2
    450 m Thai
    American cuisine
    American cuisine
    BTC Lametayel Chiangmai Restaurant
    270 m American, Asian, European
    Gekko Garden
    360 m American, Asian, Bar
    Zion Cafe
    360 m American, Asian, Cafe
    Asian cuisine
    Asian cuisine
    Kad Kafe
    30 m Asian, Chinese, European
    China Kitchen
    60 m Asian, Chinese
    Kin-Lum Vegetarian
    310 m Asian, Thai, Vegan

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Shangri-La Hotel, Chiang Mai from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1298)Booking.com Reviews (472)
    8.8
    /
    10
    Cleanliness9.1
    Facilities8.9
    Location8.7
    Room comfort and quality8.9
    Service9.0
    Value for money8.4
    All languages
    All guests (1298)
    All room types

    Show reviews that mention 

    Showing 1108 verified guest comments
    12345
    9.6
    Exceptional
    Kevin from United States
    Business traveler
    Deluxe
    Stayed 3 nights in October 2018

    Wonderful Place!”

    Excellent service and great location. The Shangri-La in Chiang Mai is absolutely wonderful and right down from the night bazaar!

    Reviewed May 09, 2019
    10.0
    Exceptional
    CHEW from Malaysia
    Family with teens
    Deluxe
    Stayed 3 nights in January 2019

    Excellent service and environment”

    The staff at the front desk was very friendly and observant. It was my child's birthday and cakes were sent to us upon arrival, made our first day there. Also, our room was very clean and spacey. However, reminders were needed to add another set of towels every night after the first day as we had 3 people staying in the room which was for 2 initially. Overall, it was very pleasant to stay in Shangri-la Hotel with wide variety of breakfast selections and not to mention, all the staff speak English very well and are all polite and friendly. We did not have a problem going around in city especially with the help of the staff at the concierge and gate. Lastly, I would just like to praise the hotel for its safety.

    Reviewed February 01, 2019
    8.8
    Excellent
    Jessie from Singapore
    Couple
    Deluxe
    Stayed 2 nights in October 2018

    Could’ve been amazing...”

    Lovely amenities, fantastic staff, gorgeous pool area. Breakfast was amazing! However, receiving a note from staff saying pool / area was closed from 2pm onwards made the hotel stay sub par- I wouldn’t pay $250+ for a hotel room to not be able to use the amenities.

    Reviewed October 15, 2018
    7.2
    Very good
    Nicole from Singapore
    Group
    Deluxe
    Stayed 2 nights in January 2019

    Nice pool”

    Encountered a few unfriendly staff who don’t bother to return smile when we greeted first. Housekeeping was horrendous when we checked in. There was mucus in the basin and hair in the bathtub. Buffet breakfast offers many choices but tbh the padthai that they served was the lousiest I’ve tasted in Chiang Mai. In fact, most of the dishes don’t taste good. Swimming pool is nice. Location is good, 10 mins walk to night bazaar.

    Reviewed January 28, 2019
    9.2
    Exceptional
    Yoichi from Japan
    Business traveler
    Deluxe
    Stayed 1 night in November 2018

    you can expect always shangri-la quality all over the world”

    same quality of service of shangri-la, you can expect chinang mai too. however, you will not see any difference even you are in different country as everything is same. after several days, you will be bored of hotel break fast. i recommend you to go out and try local food for breakfast if you stay shangri-la for over 3 days.

    Reviewed November 26, 2018
    10.0
    Exceptional
    Cosmo from New Zealand
    Family with young children
    Executive Suite
    Stayed 1 night in January 2017

    You must stay here ... you must love it”

    Excellent services from all staffs ... I called to CS that could they do something for my parents 33th Anniversary... within 2 hours their house keeper sent a big fruit platter, wine, big heart was made by white choc and a delicious choc cake You won't be cheated for the taxi charge which other hotels staff do this Excellent breakfast buffet ... more than enough... their fresh squeezed dragon fruit juice was nice Must book a room which including the horizon club lounge access .... definitely worth for the $$$ as just less than THB 600 different If you are a 3 adults group, worth to try their executive suites as no extra charge for the 3rd adult Anyway, you must stay here while traveling to Chiangmai

    Reviewed January 10, 2017
    10.0
    Exceptional
    Markus from Austria
    Couple
    Horizon Club - Deluxe
    Stayed 2 nights in October 2016

    very nice hotel”

    the shangri la Hotel is really a very nice place. all good there and very well structured. well maintained and staff is friendly all over. well located, so just a short walk to the night market, all good, like to come back there, sure !

    Reviewed October 31, 2016
    8.4
    Excellent
    Soo from Singapore
    Family with young children
    Deluxe
    Stayed 3 nights in May 2016

    Very happy stay!”

    Staff was awesome! They remembered our anniversary. Wine, cake, chocs, flower bathtub really WOW us. The next day our kids got a giant teddy to play with. We upgraded our room and the lounge service is great. We like this hotel very much.

    Reviewed May 13, 2016
    8.3
    Excellent
    Chi from Taiwan
    Family with young children
    Premier
    Stayed 1 night in July 2015

    Bad check-in experience”

    restaurant, big room, location

    arrived at the hotel early hoping for early check-in would be available since we were traveling with baby. we booked for a premium room. was told room was not ready which i could understand. came back at official check-in time and room still not ready. came back at 2:30pm and once more room was not ready, said housekeeping havnt gotten around to it. finally they gave us a club level room only after we complained for 10 minutes at the front desk. they could have given us the club level room earlier but didnt want to release it for us until they saw we were really upset. we tried to be accomodating but the front desk kept us waiting way past our check in time and we were traveling with baby. i certainly did not expect this level of non-concern from shangri-la, as if we had to fight for our deserved room. and the icing on the cake was they told us even if we got a club level room we could not use their club amenities.... *then just dont put us on that level just give me the room i deserve!

    Reviewed September 27, 2015
    10.0
    Exceptional
    SEAN from Australia
    Couple
    Horizon Club - Deluxe
    Stayed 5 nights in May 2014

    Great hotel and definately stay on club lounge”

    Pool, club lounge and room

    We spent 3 nights at the hotel. I had read reviews about paying extra for the club lounge levels. Definitely my suggestion! Breakfast every morning, high level rooms, drinks/food every afternoon. As I like to eat it was fantastic to relax with the wife each day before we headed out for dinner and town.

    Reviewed December 12, 2014
    8.7
    Excellent
    Rachel from United States
    Couple
    Horizon Club - Deluxe
    Stayed 5 nights in October 2014

    Tranquility Lost -18 Floor Condo Construction”

    Great breakfast buffet, wonderful staff, easy walk to the night market

    We were at this gorgeous hotel for 5 days. The peace and tranquility of the large luscious swimming pool was negatively impacted by the constant pounding of the construction literally a stone's throw away.

    Reviewed November 09, 2014
    8.3
    Excellent
    Man from Hong Kong
    Couple
    Deluxe
    Stayed 4 nights in February 2014

    Luxury and location go hand in hand”

    Location, excellent staffs, beautiful rooms

    Saying with my friend, we were so happy by the choice, excellent location with a short walk to the night bazaar, very impressive lobby. The rooms are so nice and clean, wifi a little slow but still workable. Love the dining experience there too. Shangri La always means luxury no matter where it is in the world, and this one is no exception.

    Reviewed August 12, 2014
    9.3
    Exceptional
    Sandra from Portugal
    Couple
    Premier
    Stayed 5 nights in February 2014

    Amazing Service, great value”

    Great location, excellent service and spacious room

    Hotel room is quite big and confortable and the staff are friendly and helpful. The location is great, near night market, restaurant, minutes away from historic center and tuk tuk are scater around. The food needs some improvement. Overall excellent stay.

    Reviewed May 08, 2014
    9.3
    Exceptional
    KA from Hong Kong
    Family with young children
    Horizon Club - Deluxe
    Stayed 3 nights in April 2014

    good quality of Hotel”

    location, good service,clean environment

    nice polite professional staff to concern her customers much. before i checkin yhis hotel, she sent email to me to reconfirm my request. i was so appreciated about her conern. if breakfast buffet much more food to choose, should be better.

    Reviewed April 24, 2014
    9.7
    Exceptional
    olinda from Portugal
    Couple
    Deluxe
    Stayed 4 nights in January 2014

    Would definitely go back for another stay!”

    Clean, comfortable and attentive staffs!

    I wasn't sure if I would enjoy it when I looked at the pictures online but it definitely has exceeded my expectation with the new, comfortable, spacious room. The pool area was also very nice, it will be very suitable for family who just want an easy vacation.

    Reviewed February 01, 2014
    9.7
    Exceptional
    Kwok from Hong Kong
    Couple
    Horizon Club - Deluxe
    Stayed 3 nights in January 2014

    Peaceful place, Away from bangkok and away from th”

    superior service, friendly staff and wonderful environment

    Although the hotel is a bit old compared to the other newly built hotel, Shangri la is still my first piority as they could maintain its superior service worldwide. The room is amazingly clean and the room service is superb. You cannot be too picky while the hotel price is at the acceptable range. But I think hotel may pay attention to the noise coming from the main road especially during midnight. The roaring sound from Tuktuk is a bit annoying.

    Reviewed January 30, 2014
    9.7
    Exceptional
    yanjun from China
    Family with teens
    Deluxe
    Stayed 1 night in January 2014

    nice hotel”

    clean;good service;beautiful

    this is a moden hotel in the city, we have a free upgate for the room, thanks for the staff.it's nearby night bazaar and very close to old town. but the disadvantage is it costs me 300 bath by using room telephone to dial a few local call.

    Reviewed January 24, 2014
    9.7
    Exceptional
    Mark from Australia
    Family with teens
    Deluxe
    Stayed 4 nights in June 2013

    Top hotel in fascinating city”

    Executive club food, rooms, pool

    We loved the city and the hotel was a wonderful respite from the normal rigours of our tourist exploits. We upgraded to the executive floor and found that to be fantastic value given the amount of food our older children consumed, and naturally the access to included alcohol for the parents. The rooms were beautiful as you'd expect in a luxury hotel, the only downside being a troublesome internet.

    Reviewed October 11, 2013
    8.3
    Excellent
    Paul from Switzerland
    Couple
    Horizon Club - Deluxe
    Stayed 4 nights in August 2013

    Shangri-La quality with reasonable price”

    Luxury hotel in central location that offers all what you need

    After a fast check in at the club lobby, we immediately got our room. The room with garden and pool view was clean and big. The bathroom is spacious but the bathtub to small. The highlight of our stay was definitely the amazing SPA. A lot of shoping opportunities in the hotel itself are provided. If this shouldn't be enough the location of the hotel is perfect and in walking distance to the heart of the city.

    Reviewed August 14, 2013
    9.7
    Exceptional
    Man from Hong Kong
    Couple
    Deluxe
    Stayed 2 nights in February 2013

    A masterpiece of 5 star accommodation”

    location, nice rooms, great service, beautiful surroundings

    My friend and I were so happy with our choice. This is a really beautiful hotel which is well kept, with excellent comfortable rooms, stunning decorations and huge swimming pool. The spa is one of the best in Chiang Mai too! Although on the pricey side, this hotel is a really luxurious treat that is worthy of its price tag. Highly recommended! Only minor issue is their slow and weak wifi which was free to use.

    Reviewed February 13, 2013
    12345
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    Shangri-La Hotel, Chiang Mai
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    • Excellent location
    • Wat Phan Tao
    • Chiang Mai Railway Station is within 1.86 km