Shangri-La Hotel Colombo
Shangri-La Hotel Colombo
See all 38 photos

"Good services & good foods in this hotel."

Hei Y.

February 22, 2018

Deluxe Lake View - Guestroom Shangri-La Hotel Colombo
Deluxe Lake View - Guestroom
See all 38 photos
Lobby Shangri-La Hotel Colombo
Lobby
See all 38 photos
Interior view Shangri-La Hotel Colombo
Interior view
See all 38 photos
Interior view Shangri-La Hotel Colombo
Interior view
See all 38 photos
See map Shangri-La Hotel Colombo
See map
Excellent
Location
8.9
See all 38 photos Shangri-La Hotel Colombo
See all 38 photos
Removed from saved list

Shangri-La Hotel Colombo

Newly built
Excellent location
- Inside city center
- What's nearby?
Excellent
From 59 reviewsSee what guests said
8.9
/
10
Exceptional cleanliness
9.3
Recommended by 93% of guests
Value for money8.2
Distance to city center3 km
Location rating8.9
Nearest airportRatmalana Airport (RML)
Distance to airport12.7 km
  • 880 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Air conditioning

Room choices
Premier Balcony
Premier Balcony
...
  • Room size: 42 m²/452 ft²
  • Harbor view
  • 1 super king bed
Enter dates to see prices
Executive Suite - 1-Bedroom + 1 Living Room
Executive Suite - 1-Bedroom + 1 Living Room
...
  • Room size: 84 m²/904 ft²
  • Ocean view
  • 1 super king bed
Enter dates to see prices
Premier Ocean View
Premier Ocean View
...
  • Room size: 42 m²/452 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
Horizon Club
Horizon Club
...
  • Room size: 42 m²/452 ft²
  • Lake view
  • 1 super king bed
Enter dates to see prices
Two Bed Room Apartment
Two Bed Room Apartment
...
  • Room size: 126 m²/1356 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
One Bedroom Apartment
One Bedroom Apartment
...
  • Room size: 84 m²/904 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Deluxe Lake View
Deluxe Lake View
...
  • Room size: 42 m²/452 ft²
  • Lake view
  • 1 king bed or 2 single beds
Enter dates to see prices
Premier
Premier
...
  • Room size: 42 m²/452 ft²
  • Ocean view
  • 2 single beds and 1 king be...
Enter dates to see prices
Deluxe Ocean View
Deluxe Ocean View
...
  • Room size: 42 m²/452 ft²
  • Ocean view
  • 1 super king bed or 2 singl...
Enter dates to see prices
Single Club Land View
Single Club Land View
...
  • Room size: 42 m²/452 ft²
Enter dates to see prices
Have a question for Shangri-La Hotel Colombo?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Shangri-La Hotel Colombo

More about Shangri-La Hotel Colombo

"Very good service."

Reviewed January 12, 2018

Premaraj from United Kingdom

|

Couple

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What they offer

"Awesome hotel, super service & special thanks to mr"

javidh from Sri Lanka

|

Family with young children
Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

Show less

Some helpful facts

Show more

Real reviews from real guests

Agoda Reviews (59)Booking.com Reviews (688)
8.9
/
10
Cleanliness9.3
Facilities9.2
Location8.9
Service8.9
Value for money8.2
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
日本語
العربية
Search reviews
Now you can search for any keyword within the reviews
Showing 25 verified guest comments
12
10.0
Exceptional
Vinuri from New Zealand
Solo traveler
Stayed 6 nights in September 2018
Best hotel in Sri Lanka”
Horizon club is incredible. Service and facilities are fantastic.
Reviewed October 07, 2018
10.0
Exceptional
Bharatha from Australia
Family with teens
Deluxe Lake View
Stayed 2 nights in September 2018
Exceptional”
Bathroom lighting to be improved as hard to see the face for shaving.
Reviewed October 04, 2018
10.0
Exceptional
Hussain from Maldives
Business traveler
Deluxe Lake View
Stayed 3 nights in September 2018
Great Stay and Love this ”
I had a wonderful stay at this hotel. It's amazing and certainly a must play for anyone to stay. The TableONE Team is wonderful and I admire the service by the TABLEONE Restaurant Manager and Other staff. Keep it UP!
Reviewed October 03, 2018
9.6
Exceptional
suraj from Australia
Couple
Deluxe Lake View
Stayed 1 night in June 2018
Excellent facility ”
Nice location and great staff
Reviewed June 06, 2018
9.2
Exceptional
HILARY from Australia
Couple
Stayed 3 nights in April 2018
Very inviting Superb location”
Guest relations Gavin was excellent
Reviewed April 29, 2018
8.4
Excellent
CHAOYUN from United States
Business traveler
Deluxe Lake View
Stayed 2 nights in April 2018
STEONG SMELL OF PAINT”
There are still strong smell of paint which is common for new hotels. If you are sensitive to that you need to think again before booking. We have to check out earlier and switch to other hotel. Checkin and out are extremely slow. At least 30 minutes.
Reviewed April 13, 2018
10.0
Exceptional
Alexey from Ukraine
Business traveler
Deluxe Single Lake View
Stayed 1 night in April 2018
This is the best of all the Shangri-la”
This is the best of all the Shangri-la
Reviewed April 09, 2018
9.2
Exceptional
Lee from Malaysia
Business traveler
Stayed 5 nights in March 2018
Exceptional”
ROOM IS RATHER SMALL COMPARE WITH OTHER 5 STAR HOTEL IN COLOMBO . BREAKFAST HAS NOT MUCH CHOICES .
Reviewed April 06, 2018
9.2
Exceptional
Peter from South Africa
Couple
Stayed 2 nights in December 2017
New Hotel”
The gave us a room type that was not what we booked on Agoda. They they tried to convince us the the lower grade room was better than the one booked. I asked if I was going to get a refund and they said no. After showing my booking the manager agreed to move us to the right room. Not what I have experienced with Shangri La before. Other than the check-in issue the hotel was fine.
Reviewed March 03, 2018
10.0
Exceptional
Hussain from Oman
Business traveler
Stayed 3 nights in February 2018
Great experience ”
All great ! No doubt I look forward to my next visit and stay with them
Reviewed February 26, 2018
9.2
Exceptional
Hussain from Maldives
Family with young children
Stayed 3 nights in February 2018
Excellent hotel”
My stay was perfect except for a couple of issues. On my 1st day at the hotel, I went out of the room around noon. I asked the staff to clean up the room but when I came back after 3 hours I found that it was still not cleaned. My 2nd issue was that I contacted the Guest Services on the night before my check out date and requested for an Airport Transfer. I was then asked by the person who answered to confirm the exact time I wanted the transfer, I requested for 5pm but he insisted that due to heavy traffic I should leave a bit earlier. I told him that I am thinking about it and will call back. I called back after about 5 minutes and asked him that I wanted the transfer to be set at 4:30pm to which I was confirmed that the transfer will be arranged. When I came to make the payment during checkout, I found out that there was no transfer inputted in the system. Fortunately, the girl I met during checkout arranged a taxi for me and I was able to leave on time.
Reviewed February 25, 2018
8.4
Excellent
Hei from Hong Kong
Couple
Premier
Stayed 2 nights in February 2018
New hotel”
New hotel. Highly recommend choose horizon club room, value for money. Good services & good foods in this hotel.
Reviewed February 22, 2018
10.0
Exceptional
Avichi from Singapore
Family with young children
Stayed 3 nights in February 2018
Very clean and nice hotel. Location is a plus ”
Very clean and nice hotel. Location is a plus.
Reviewed February 15, 2018
6.8
Good
Maggie from Hong Kong
Business traveler
Deluxe Lake View
Stayed 3 nights in January 2018
Good”
Very new & nice hotel but phone system is not functioning well, must improve.
Reviewed February 05, 2018
4.8
Siddharth from Singapore
Business traveler
Deluxe Lake View
Stayed 3 nights in January 2018
Service needs significant improvement. ”
The staff are not trained well. every step of the way when you need assistance, there are more problems than solutions presented by the staff.
Reviewed January 26, 2018
10.0
Exceptional
NILARI from Australia
Family with young children
Stayed 1 night in December 2017
Exceptional”
From the time you enter the hotel ,until you leave the place best customer service I have ever had.
Reviewed January 16, 2018
10.0
Exceptional
javidh from Sri Lanka
Family with young children
Stayed 1 night in January 2018
awesome hotel, super service & special thanks to mr.wazeer concierge who was very helpful!”
awesome hotel, super service & special thanks to mr.wazeer concierge who was very helpful!
Reviewed January 15, 2018
9.6
Exceptional
Premaraj from United Kingdom
Couple
Stayed 2 nights in January 2018
Exceptional”
Very good service.
Reviewed January 12, 2018
9.6
Exceptional
Victoria from Australia
Couple
Deluxe Lake View
Stayed 2 nights in December 2017
Could not fault it”
We stayed at the new Shangri La for 2 nights and could not fault the service. The place is a top class hotel and definitely lives up to its name. Service we received was outstanding, especially on NYE when we needed to get to Negombo after our ride cancelled. The assitant concierge went out of his way to try all options which resulted in us getting to our party on time :) The pool area is great and the staff will go out of their way for you. Buffet breakfast was out of this world and Prabath was extremely friendly and helpful. We will definately be visiting other Shangri La hotels in future after this great experience.
Reviewed January 07, 2018
4.0
manida from Thailand
Couple
Stayed 2 nights in January 2018
Acceptable”
1. staff opened the door of my room without knocking. fortunately I locked the safety chain. this never happen to me in any hotel that staffs opened the door without knocking. 2. reception at the Shang palace cannot speak English. I think they expect only local people and Chinese tour group.
Reviewed January 05, 2018
12
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss