Shangri-La Hotel Dubai
Free Wi-Fi
2018

Shangri-La Hotel Dubai

Sheikh Zayed, Trade Center 1, Sheikh Zayed Road, Dubai, United Arab Emirates, 75880
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Deluxe Burj Khalifa View - Interior view Shangri-La Hotel Dubai
Deluxe Burj Khalifa View - Interior view
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    1 bedroom Suite - Bed Shangri-La Hotel Dubai
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     Shangri-La Hotel Dubai

    Shangri-La Hotel Dubai Reviews

    8.8
    Excellent
    /10
    (876 reviews)See what guests said
    8.8
    Excellent

    "Upgraded to a club room and I must admit that was one of the..."

    Satish

    -

    August 30, 2018

    9.2
    Exceptional cleanliness
    Recommended by 96% of guests

    Things you’ll love about Shangri-La Hotel Dubai

    Things you'll love

    • 460 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.9
    See map
    Excellent location
    Popular
    Nearby
  • Burj Khalifa1.26 km
  • The Dubai Mall1.4 km
  • Dubai Fountains1.49 km
  • Wild Wadi Waterpark11.31 km
  • Mall of the Emirates12.34 km
  • Dolphin Bay17.03 km
  • Aquaventure Water Park17.58 km
  • Dubai Marina Walk18.63 km
  • IBN Battuta Mall23.76 km
  • Gurunanak Darbar Sikh Temple25.71 km
  • Value for money8.3
    Distance to city center5. Km
    Location rating8.9
    Nearest airportDubai International Airport (DXB)
    Distance to airport10.8 km

    Rooms available at Shangri-La Hotel Dubai

    8.9
    Excellent
    Room comfort & quality
    1 bedroom Suite
    1 bedroom Suite
    ...
    • Room size: 83 m²/893 ft²
    • Partial sea view
    • 1 king bed
    Enter dates to see prices
    Deluxe Seaview
    Deluxe Seaview
    ...
    • Room size: 45 m²/484 ft²
    • Partial sea view
    • 1 king bed
    Enter dates to see prices
    Horizon Deluxe Double
    Horizon Deluxe Double
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Burj Khalifa View
    Deluxe Burj Khalifa View
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Horizon Executive Room with Lounge Access
    Horizon Executive Room with Lounge Access
    ...
    • Room size: 55 m²/592 ft²
    • Partial sea view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Room with Sea View
    Deluxe Twin Room with Sea View
    ...
    • Room size: 45 m²/484 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Horizon Premier Room with Lounge Access
    Horizon Premier Room with Lounge Access
    ...
    • Room size: 66 m²/710 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Premier Deluxe
    Premier Deluxe
    ...
    • Room size: 45 m²/484 ft²
    • City view
    Enter dates to see prices
    Deluxe Double Room (Double bed) (full size double bed, sea view) ( No Breakfast )
    Deluxe Double Room (Double bed) (full size double bed, sea view) ( No Breakfast )
    ...
      Enter dates to see prices
      DOUBLE DELUXE - ROOM ONLY
      DOUBLE DELUXE - ROOM ONLY
      ...
        Enter dates to see prices
        Have a question for Shangri-La Hotel Dubai?

        What people love about Shangri-La Hotel Dubai

        • 8.4
          Excellent

          "Very good service from their staff"

          Muhammad

          |

          October 15, 2018

        • 9.6
          Exceptional

          "Hotel was fantastic from start to finish of our holiday, the facilities are very good and the staff are excellent, you won't be disappointed"

          Mark

          |

          October 15, 2018

        • 8.8
          Excellent

          "Staff was very friendly and polite."

          Cai S.

          |

          May 30, 2018

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        More about Shangri-La Hotel Dubai

        More about Shangri-La Hotel Dubai

        10.0
        Exceptional

        "Excellent customer service."

        Angela

        |

        August 29, 2018

        An overview

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        What they offer

        8.8
        Excellent

        "Professional, good amenities and service, nearby dubai mall..."

        Michael

        |

        May 31, 2018

        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        Arabic cuisine
        Arabic cuisine
        Nine7One
        2.6 km Arabic, Asian, Gluten Free
        Al Khayma at Dubai Marine Beach Resort
        3.1 km Arabic, Halal, Lebanese
        The Market Place
        4.4 km Arabic, Asian, Halal
        American cuisine
        American cuisine
        Applebee's
        360 m American
        Original Wings & Rings Dubai - Home of Buffalo Wings
        460 m American, Bar, Pub
        Double Decker
        720 m American, Bar, British
        Mediterranean cuisine
        Mediterranean cuisine
        The Kana Cafe
        2.4 km Mediterranean
        Level Seven
        3.4 km Mediterranean
        Baku Caspian restaurant and cafe
        4.6 km Mediterranean

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show less

        Some helpful facts

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        Reviews of Shangri-La Hotel Dubai from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (876)Booking.com Reviews (3127)
        8.8
        /
        10
        Cleanliness9.2
        Facilities9.0
        Location8.9
        Room comfort and quality8.9
        Service9.0
        Value for money8.3
        All languages
        All guests (876)
        All room types

        Show reviews that mention 

        Showing 619 verified guest comments
        12345
        8.8
        Excellent
        Heinz from United Arab Emirates
        Couple
        Deluxe Seaview
        Stayed 7 nights in April 2019

        manager”

        all ok and very happy noting to complain

        Reviewed May 13, 2019

        Dear Guest, We would like to thank you very much for choosing Shangri-La Hotel, Dubai on your recent visit and we appreciate your efforts on posting your feedback. We are delighted to learn that we were able to exceed your expectations when it comes to service and hospitality. Please do not hesitate to contact us should you need any assistance. Yours sincerely, Hakan Ozel, General Manager

        Responded May 19, 2019
        Shangri-La Hotel Dubai
        10.0
        Exceptional
        Shamin from United Kingdom
        Couple
        Deluxe Seaview
        Stayed 8 nights in April 2019

        Had a time to remember and al made possible by staying at Shangri La”

        Firstly it was in a unique location near all the restaurants and main areas. Secondly the staff were amazing and I advice them that it was our anniversary and they made special arrangements in the room for us, which I thought was nice touch and made my other half very very happy to. So very thank you for that. Thirdly the all staffs were very patient and friendly with a smile on their faces which include from room service to the security and reception. Last but not the least you get what you paid for and yes they are expensive but if you book in advance you will get value for money and in my opinion a VIP treatment from 10 star hotel.

        Reviewed April 22, 2019

        Dear Shamin, We would like to thank you very much for choosing Shangri-La Hotel, Dubai as your meeting venue and for taking your valuable time to post your feedback with excellent rating on Agoda. We are delighted to learn that you had a wonderful experience and we exceeded your expectation when it comes to service and hospitality. Shangri-La Hotel, Dubai offers 302 luxuriously appointed rooms and suites, as well as a Horizon Club services with exclusive benefits. Hotel is located only 15 minutes from Dubai International Airport and five minutes from the World Trade Centre, DIFC, Downtown Dubai, Dubai Mall and City Walk. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future. Please do not hesitate to contact us should you need any assistance. Yours sincerely, Hakan Ozel, General Manager

        Show more
        Shangri-La Hotel Dubai
        10.0
        Exceptional
        Nadhmi
        Solo traveler
        Deluxe Burj Khalifa View
        Stayed 1 night in April 2019

        Luxury hotel & highly recommended ”

        From the start you have to choose the level of the room that you need in this hotel and the view, so Burj Khalifa view is the best, and it’s more expensive than the sea view of the same hotel. As for me, every was perfect and so much better than other hotels that I have tried before on the same road (Sheikh Zayed Road). Good luck 👍🏼

        Reviewed April 22, 2019

        Dear Nadhmi, Thank you for sharing your Shangri-La experience during your recent visit at Shangri-La Hotel, Dubai. We are very glad to read that you had a wonderful time and the hotel view from your room was amazing. Your thoughts are indeed appreciated. We do look forward to welcome you back again and please let me know should you require any assistance. Best regards, Hakan Ozel, General Manager

        Responded April 30, 2019
        Shangri-La Hotel Dubai
        9.2
        Exceptional
        Frank from United Kingdom
        Couple
        Club Deluxe Room Horizon
        Stayed 3 nights in September 2018

        Great hotel very well located”

        The hotel is really well located for a short stay in Dubai with easy access to all key attractions. A metro station is located 5 mins walk from the hotel. The hotel offers a great choice at breakfast. The pool can be overcrowded due to its size against the size of the hotel.

        Reviewed September 16, 2018

        Dear Frank, Thank you for choosing our hotel and for sharing your experience on Agoda during your stay with us at Shangri-La Hotel, Dubai. We appreciate your positive feedback about our hotel and ideal hotel location, heart of the city. We do take pride in catering to our guests' needs the best way we can. Shangri-La Hotel, Dubai is located only 15 minutes from Dubai International Airport and five minutes from the World Trade Centre, Dubai International Financial Centre, Downtown Dubai and Burj Khalifa. It is indeed a very convenient location that puts you at close proximately to most city landmarks and entertainment facilities. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future and please let us know if we should be of any assistance to you. Yours sincerely, Hakan Ozel, General Manager

        Show more
        Shangri-La Hotel Dubai
        8.8
        Excellent
        Satish from Singapore
        Business traveler
        Stayed 1 night in September 2017

        Shangri la is heaven”

        Upgraded to a club room and I must admit that was one of the best things in a Shangri la hotel. Privacy, facilities, service that goes the extra mile...and many more things to add. Good and enjoyable stay overall

        Reviewed August 30, 2018

        Dear Satish, Thank you for taking your precious time to write and share your experience with us on Agoda. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. Best regards, Hakan Ozel General Manager

        Responded September 12, 2018
        Shangri-La Hotel Dubai
        9.2
        Exceptional
        Tan from Singapore
        Couple
        Stayed 2 nights in July 2018

        Great hospitality from the whole team at Shangri-la”

        Everything you need from facilities to information from the stay can be found here! Staff was helpful and provided very warm hospitality taking their time to talk and understand our trip to providing information on Dubai and recommending tours and places to visit. We will return for sure, thank you Shangri-la for the awesome experience!

        Reviewed August 11, 2018

        Dear Tan, Thank you for taking your precious time to write and share your experience with us on Agoda. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. Best regards, Hakan Ozel General Manager

        Responded September 12, 2018
        Shangri-La Hotel Dubai
        10.0
        Exceptional
        Cory from Thailand
        Business traveler
        Horizon Deluxe Double
        Stayed 1 night in May 2018

        Great service and views”

        Cant fault this hotel. Staff there are well trained , polite and eager to help. Great views from the deck and room of downtown Dubai and the Burj Khalifa. Breakfast was really good with a wide variety to suit all tastes. Rooms are beautifully furnished , comfortable and thoroughly cleaned. Bed was awesome to sleep in. Free WiFi was fast .

        Reviewed July 29, 2018

        Dear Cory, Thank you for taking your precious time to write and share your experience on Agoda. We continuously strive to ensure we will always delight our valuable guests such as yourself with our uncompromising quality of products and services. It is indeed our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager

        Responded July 30, 2018
        Shangri-La Hotel Dubai
        10.0
        Exceptional
        Allison from Hong Kong
        Family with teens
        Horizon Deluxe Double
        Stayed 2 nights in June 2018

        Great Location, friendly staff and great rooms and pool. ”

        We really enjoyed our stay here at the Shangri La Hotel Dubai. Although not our first stay in Dubai it was our first stay at this hotel. Room was spacious and we were given an upgrade on arrival to a bigger club lounge room. The lounge was wonderful, plenty of options of food for breakfast, afternoon tea and evening snacks with drinks. My only complaint was our daughter aged 15 years wasn't allowed in the club lounge for cocktails due to alcohol. As I said before we have stayed in different club lounges in Dubai before and our daughter has always been allowed in during cocktails hours. The reason we were told was due to licensing laws for this hotel. But we could have drinks in the restaurants and by the pool with her so really didn't understand why she couldn't join us for happy hour! Anyhow we still enjoyed our stay and our daughter enjoyed the two hour peace and quiet and free run of the hotel room during this time!

        Reviewed July 25, 2018

        Dear Allison, Thank you for taking your precious time to write and share your experience on Agoda. We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our service and facilities are thoroughly appreciated. It is our privilege to be of service to you and we are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future. With best regards, Nicolas Chammaa, Resident Manager

        Responded July 25, 2018
        Shangri-La Hotel Dubai
        8.0
        Excellent
        Tze from Malaysia
        Business traveler
        Stayed 1 night in July 2018

        Nice room and toilet design”

        Pros: -Nice room design -Comfy bed -Good TV (SmartTV) -Nice and big toilet design, very comfortable -Rainshower and shower tap are superb, easy to adjust taps at the basins. No choking of sewage at max water volumes. -Speakers in the toilet, which is linked to what you tuned in on TV. Has volume control. So I enjoyed MTV music whole day in the toilet!! :D -Complimentary fruits and water in the room -Nicely adjusted air conditioners controls -Features in room are of good, high quality and working well as intended by user (plus points) Cons: -Some waiting time for breakfast queue in the weekends (weekends here are Fri and Sat) -Toilet bowl flush could be made easier to de-press (not a major problem though). Overall, a super nice hotel if the price is not too high during peak periods. Highly recommended.

        Reviewed July 22, 2018

        Dear Tze, Thank you for taking your precious time to write and share your experience with us on Agoda. We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our service and facilities are thoroughly appreciated. It is our privilege to be of service to you and we are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future. With best regards, Nicolas Chammaa, Resident Manager

        Responded July 23, 2018
        Shangri-La Hotel Dubai
        10.0
        Exceptional
        Aiysha from Australia
        Couple
        Deluxe Seaview
        Stayed 5 nights in December 2018

        Perfect Location close to dubai mall very clean”

        Rooms where clean Location is very good free shuttle to city walk and dubai mall Only complaint the bed was a little hard for me and although they provided 2 different types of pillows I wasn't happy with them I needed to get a massage from not being able to sleep good on those pillows provided

        Reviewed December 20, 2018

        Dear Aiysha, Thank you for choosing to stay at Shangri-La Hotel, Dubai and for sharing your experience on Agoda. We are delighted to learn that your overall experience was amazing with us. Our sincere gratitude that you found our service excellent and our colleagues took care of you. We aim to delight and provide all our guests with the highest standards in service and hospitality, our people go to great lengths to ensure that our guests are given the attention and comfort they deserve. Our hotel is conveniently located whilst putting you at proximity to most of the city landmarks and entertainments, and what makes it even more convenient is our shuttle bus services going round-trips on the hour every hour at no cost. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the very near future and please do not hesitate to contact me or any of my colleagues if you need any assistance. Yours sincerely, Hakan Ozel, General Manager

        Show more
        Shangri-La Hotel Dubai
        10.0
        Exceptional
        Edison from Philippines
        Couple
        Deluxe Burj Khalifa View
        Stayed 2 nights in May 2018

        Outstanding Hotel With a Great View of Burj Khallifa”

        We really enjoyed our stay in Shangri-la Dubai, our room had the best view of the Burj Khalifa and it was really breath taking. Rooms were nice, clean and spacious. Breakfast is great as well, and staff provided the best service. Would recommend this hotel if you are staying in Dubai.

        Reviewed May 20, 2018

        Dear Edison, We would like to thank you very much for taking the time to write and share your positive experience with us on Agoda. We aim to delight and provide all our guests with the highest standards in service and hospitality. Our people go to great lengths to ensure that our guests are given the attention and comfort they deserve. Our colleagues are our most prized assets as it is through them that we can show the true Shangri-La hospitality as caring family providing unparalleled services straight from the heart. We appreciate your kind words and compliments and it will be my pleasure to share your thoughts with the team in recognition of their hard work and dedication. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager

        Show more
        Shangri-La Hotel Dubai
        10.0
        Exceptional
        Asad from United Kingdom
        Group
        Stayed 1 night in January 2018

        Great experience”

        The staff were really friendly and helpful. One of the things i liked was that in the sauna area they had a honey, lemon n ginger drink free for guests, which was perfect for me because i had a cough n a chest infection. And it made me felt 100x times better

        Reviewed January 16, 2018

        Dear Asad, Thank you for taking your precious time to write and share your experience. We continuously strive to ensure we will always delight our valuable guests such as yourself with our uncompromising quality of products and services. It is indeed our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager

        Responded February 01, 2018
        Shangri-La Hotel Dubai
        9.2
        Exceptional
        KARL from India
        Couple
        Deluxe Burj Khalifa View
        Stayed 4 nights in December 2017

        Exceptional quality and service ”

        My wife and I stayed at Shangri-La Dubai for our 15th anniversary. From checkin to checkout, the hotel staff ensured the trip was a memorable one. We were welcomed with an anniversary cake and a beautiful swan folding with rose petals which was quite unexpected. The hotel also surprised us with a cake the next for my wife’s birthday. The staff were welcoming and courteous throughout our stay. Breakfast was fabulous and the live counter staff ensured our orders were delivered to perfection. Even the gentlemen who stands at the entrance made us feel welcome ensuring we had a few tips on getting around. I’d have to place this hotel near the top of the several hotels I’ve visited across Europe and Asia when it came to customer service.

        Reviewed December 24, 2017

        Dear Karl, We would like to thank you for your stay at the Shangri-La Hotel, Dubai and for posting your excellent comments on Agoda. Your positive feedback about our excellent service from our colleagues is very much pleases and encourages our entire team to continue working hard to keep exceeding guests’ expectations. It's guests like you that make our job wonderful and we are looking forward to welcoming you back again during your next stay with us. We look forward to welcoming you and your friends back to Shangri-La Hotel, Dubai soon and please let us know if we could be of any assistance to you. Yours sincerely, Nicolas Chammaa, Resident Manager

        Responded July 25, 2018
        Shangri-La Hotel Dubai
        9.6
        Exceptional
        Joanne from Malaysia
        Couple
        Stayed 2 nights in July 2017

        Love this hotel so much!”

        We went there in July, which was really hot. So, to us, the location wasn't really as convenient but taxis were abundant. So it wasn't really a problem. However, the hotel was really amazing. Good view of the Burj Khalifa and also, exceptional room and customer service. The housekeeping staff basically cleaned our room every single time we went out and we always came back to a clean and neat room. The bed was comfortable and spacious. All in all, a good value for money and we all enjoyed our stay to the max! 9 out of 10 for sure!

        Reviewed August 21, 2017
        10.0
        Exceptional
        Ng from Malaysia
        Couple
        Deluxe Burj Khalifa View
        Stayed 1 night in February 2017

        Perfect hotel, breathtaking view, clean room”

        Check in was very smooth, friendly staff and helpful as well. Location is great where u can find many restaurant and food just outside of the hotel. Upgraded to enjoy free breakfast, high tea and happy hour. Enjoy well on the indoor gym as due to bad weather, outdoor gym was closed. Highly recommend and Worthy stay ever! Deserved for 5star rate!

        Reviewed February 05, 2017
        9.6
        Exceptional
        Vinod from Australia
        Couple
        Stayed 7 nights in December 2016

        Shangri-La lives up to its reputation ”

        We had a great 7 days at Shangri-La Dubai. Everything was perfect right from the time we checked in. Mitch at the reception made our stay memorable! We enjoyed the cocktails st the executive lounge. Nico and Troy besides the other staff there looked after us very nicely. Thank you everyone at Shangri-La.

        Reviewed December 31, 2016
        9.2
        Exceptional
        Edith from Netherlands
        Couple
        Stayed 2 nights in November 2016

        Fantastic place to stay”

        This was the third time for us staying at the hotel. As always, the quality of the room, bathroom, breakfast, facilities and staff is excellent. We tried the Indian restaurant for the first time and being a big fan of Indian food, I must say that the quality of the food is really good.

        Reviewed December 14, 2016
        8.8
        Excellent
        fahhad from Kuwait
        Business traveler
        Stayed 8 nights in October 2016

        Great location. Good value. Spacious rooms”

        The location is great just few minutes from.l burj khalufa,dubai mall, city walk, Easy exits and entry to the hotel. Spacious rooms. Good food. I had 1 problem there were renovation and they apologies in a good way. That was it

        Reviewed November 02, 2016
        9.6
        Exceptional
        Steve from Germany
        Couple
        Deluxe Burj Khalifa View
        Stayed 2 nights in September 2016

        Great view - opposite Burj Khalifa”

        Specious room, clean and easy/quick check-in. Very near to the Dubai Mall and Burj Khalifa. Staff is friendly and always helpful. We rented a car and the valet parking is easy. We requested a high floor and we got one too. Will come back to the Shangri-La anytime.

        Reviewed September 19, 2016
        8.0
        Excellent
        Emily from Singapore
        Solo traveler
        Deluxe Burj Khalifa View
        Stayed 1 night in September 2016

        Fantastic hotel but...”

        I booked this hotel for it's view from it's 42nd floor pool spa deck. I was told by a friend who frequently photographs from there that they allow guests to go up for sunrise and the public for sunset. Unfortunately they would not let me up at sunrise and I checked out after that. Other than that everything is as you expected of a luxury hotel, down to bath robes and slippers. The staff was cheerless and all business like though. I had expected them to be more friendly, smiley and helpful considering they are a well known luxury brand. Someone said they were treated like royalty. Maybe I went on a bad day. However it is still a great hotel and if you can afford it you will definitely enjoy the stay. No regrets booking the hotel but disappointed that I could get my shot. I am coming back again in February for longer and will definitely book again but only if the hotel promise to let me up to shoot sunrise and/or sunset.

        Reviewed September 18, 2016
        12345
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        Shangri-La Hotel Dubai
        |Excellent 8.8
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        • Excellent location
        • Burj Khalifa
        • Financial Center Metro Station is within 0.46 km