Shangri-La Hotel Dubai
Free Wi-Fi
2018

Shangri-La Hotel Dubai

Sheikh Zayed, Trade Center 1, Sheikh Zayed Road, Dubai, United Arab Emirates, 75880
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Deluxe Burj Khalifa View - Interior view Shangri-La Hotel Dubai
Deluxe Burj Khalifa View - Interior view
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    Interior view Shangri-La Hotel Dubai
    1 bedroom Suite - Bed Shangri-La Hotel Dubai
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     Shangri-La Hotel Dubai

    Shangri-La Hotel Dubai Reviews

    8.8
    Excellent
    /10
    (872 reviews)See what guests said
    8.8
    Excellent

    "Upgraded to a club room and I must admit that was one of the..."

    Satish

    -

    August 30, 2018

    9.2
    Exceptional cleanliness
    Recommended by 97% of guests

    Things you’ll love about Shangri-La Hotel Dubai

    Things you'll love

    • 460 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.9
    See map
    Excellent location
    Nearby
    Popular
  • Ikandy30 m
  • Derby Art Gallery250 m
  • Sheikh Zayed Road410 m
  • Zyara430 m
  • Financial Center Metro Station460 m
  • The Empty Quarter530 m
  • Alif Art Gallery700 m
  • Shakespeare & Company870 m
  • East Wing930 m
  • Mazaya shopping centre950 m
  • 5 travelers are looking at this property right now

    Book now before it's too late!

    Value for money8.3
    Distance to city center5. Km
    Location rating8.9
    Nearest airportDubai International Airport (DXB)
    Distance to airport10.8 km

    Rooms available at Shangri-La Hotel Dubai

    8.9
    Excellent
    Room comfort & quality
    1 bedroom Suite
    1 bedroom Suite
    ...
    • Room size: 83 m²/893 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Deluxe Seaview
    Deluxe Seaview
    ...
    • Room size: 45 m²/484 ft²
    • Partial sea view
    • 1 king bed
    Enter dates to see prices
    Horizon Deluxe Double
    Horizon Deluxe Double
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Burj Khalifa View
    Deluxe Burj Khalifa View
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Horizon Executive Room with Lounge Access
    Horizon Executive Room with Lounge Access
    ...
    • Room size: 55 m²/592 ft²
    • Partial sea view
    • 1 super king bed
    Enter dates to see prices
    Horizon Premier Room with Lounge Access
    Horizon Premier Room with Lounge Access
    ...
    • Room size: 66 m²/710 ft²
    • Shower and bathtub
    • 1 super king bed
    Enter dates to see prices
    Premier Deluxe
    Premier Deluxe
    ...
    • Room size: 45 m²/484 ft²
    • City view
    Enter dates to see prices
    Deluxe Twin Room with Sea View
    Deluxe Twin Room with Sea View
    ...
    • Room size: 45 m²/484 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Double Or Twin Premier Sea View
    Double Or Twin Premier Sea View
    ...
    • Shower and bathtub
    Enter dates to see prices
    Single Deluxe
    Single Deluxe
    ...
    • Shower
    Enter dates to see prices
    Have a question for Shangri-La Hotel Dubai?

    What people love about Shangri-La Hotel Dubai

    • 8.4
      Excellent

      "Very good service from their staff"

      Muhammad

      |

      October 15, 2018

    • 9.6
      Exceptional

      "Hotel was fantastic from start to finish of our holiday, the facilities are very good and the staff are excellent, you won't be disappointed"

      Mark

      |

      October 15, 2018

    • 8.8
      Excellent

      "Staff was very friendly and polite."

      Cai S.

      |

      May 30, 2018

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    More about Shangri-La Hotel Dubai

    More about Shangri-La Hotel Dubai

    10.0
    Exceptional

    "Excellent customer service."

    Angela

    |

    August 29, 2018

    An overview

    Show less

    What they offer

    8.8
    Excellent

    "Professional, good amenities and service, nearby dubai mall..."

    Michael

    |

    May 31, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Arabic cuisine
    Arabic cuisine
    Nine7One
    2.6 km Arabic, Asian, Gluten Free
    Al Khayma at Dubai Marine Beach Resort
    3.1 km Arabic, Halal, Lebanese
    The Market Place
    4.4 km Arabic, Asian, Halal
    American cuisine
    American cuisine
    Applebee's
    360 m American
    Original Wings & Rings Dubai - Home of Buffalo Wings
    460 m American, Bar, Pub
    Double Decker
    720 m American, Bar, British
    Mediterranean cuisine
    Mediterranean cuisine
    The Kana Cafe
    2.4 km Mediterranean
    Level Seven
    3.4 km Mediterranean
    Baku Caspian restaurant and cafe
    4.6 km Mediterranean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Shangri-La Hotel Dubai from real guests

    Agoda Reviews (872)
    8.8
    /
    10
    Cleanliness9.2
    Facilities9.0
    Location8.9
    Room comfort and quality8.9
    Service9.0
    Value for money8.3
    Provided by verified guests of Agoda
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    All guests (872)
    All room types

    Show reviews that mention 

    Showing 613 verified guest comments
    12345
    9.2
    Exceptional
    Frank from United Kingdom
    Couple
    Club Deluxe Room Horizon
    Stayed 3 nights in September 2018

    Great hotel very well located”

    The hotel is really well located for a short stay in Dubai with easy access to all key attractions. A metro station is located 5 mins walk from the hotel. The hotel offers a great choice at breakfast. The pool can be overcrowded due to its size against the size of the hotel.

    Reviewed September 16, 2018

    Dear Frank, Thank you for choosing our hotel and for sharing your experience on Agoda during your stay with us at Shangri-La Hotel, Dubai. We appreciate your positive feedback about our hotel and ideal hotel location, heart of the city. We do take pride in catering to our guests' needs the best way we can. Shangri-La Hotel, Dubai is located only 15 minutes from Dubai International Airport and five minutes from the World Trade Centre, Dubai International Financial Centre, Downtown Dubai and Burj Khalifa. It is indeed a very convenient location that puts you at close proximately to most city landmarks and entertainment facilities. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future and please let us know if we should be of any assistance to you. Yours sincerely, Hakan Ozel, General Manager

    Show more
    Shangri-La Hotel Dubai
    10.0
    Exceptional
    Aiysha from Australia
    Couple
    Deluxe Seaview
    Stayed 5 nights in December 2018

    Perfect Location close to dubai mall very clean”

    Rooms where clean Location is very good free shuttle to city walk and dubai mall Only complaint the bed was a little hard for me and although they provided 2 different types of pillows I wasn't happy with them I needed to get a massage from not being able to sleep good on those pillows provided

    Reviewed December 20, 2018

    Dear Aiysha, Thank you for choosing to stay at Shangri-La Hotel, Dubai and for sharing your experience on Agoda. We are delighted to learn that your overall experience was amazing with us. Our sincere gratitude that you found our service excellent and our colleagues took care of you. We aim to delight and provide all our guests with the highest standards in service and hospitality, our people go to great lengths to ensure that our guests are given the attention and comfort they deserve. Our hotel is conveniently located whilst putting you at proximity to most of the city landmarks and entertainments, and what makes it even more convenient is our shuttle bus services going round-trips on the hour every hour at no cost. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the very near future and please do not hesitate to contact me or any of my colleagues if you need any assistance. Yours sincerely, Hakan Ozel, General Manager

    Show more
    Shangri-La Hotel Dubai
    8.8
    Excellent
    Satish from Singapore
    Business traveler
    Stayed 1 night in September 2017

    Shangri la is heaven”

    Upgraded to a club room and I must admit that was one of the best things in a Shangri la hotel. Privacy, facilities, service that goes the extra mile...and many more things to add. Good and enjoyable stay overall

    Reviewed August 30, 2018

    Dear Satish, Thank you for taking your precious time to write and share your experience with us on Agoda. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. Best regards, Hakan Ozel General Manager

    Responded September 12, 2018
    Shangri-La Hotel Dubai
    10.0
    Exceptional
    Cory from Thailand
    Business traveler
    Horizon Deluxe Double
    Stayed 1 night in May 2018

    Great service and views”

    Cant fault this hotel. Staff there are well trained , polite and eager to help. Great views from the deck and room of downtown Dubai and the Burj Khalifa. Breakfast was really good with a wide variety to suit all tastes. Rooms are beautifully furnished , comfortable and thoroughly cleaned. Bed was awesome to sleep in. Free WiFi was fast .

    Reviewed July 29, 2018

    Dear Cory, Thank you for taking your precious time to write and share your experience on Agoda. We continuously strive to ensure we will always delight our valuable guests such as yourself with our uncompromising quality of products and services. It is indeed our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager

    Responded July 30, 2018
    Shangri-La Hotel Dubai
    10.0
    Exceptional
    Allison from Hong Kong
    Family with teens
    Horizon Deluxe Double
    Stayed 2 nights in June 2018

    Great Location, friendly staff and great rooms and pool. ”

    We really enjoyed our stay here at the Shangri La Hotel Dubai. Although not our first stay in Dubai it was our first stay at this hotel. Room was spacious and we were given an upgrade on arrival to a bigger club lounge room. The lounge was wonderful, plenty of options of food for breakfast, afternoon tea and evening snacks with drinks. My only complaint was our daughter aged 15 years wasn't allowed in the club lounge for cocktails due to alcohol. As I said before we have stayed in different club lounges in Dubai before and our daughter has always been allowed in during cocktails hours. The reason we were told was due to licensing laws for this hotel. But we could have drinks in the restaurants and by the pool with her so really didn't understand why she couldn't join us for happy hour! Anyhow we still enjoyed our stay and our daughter enjoyed the two hour peace and quiet and free run of the hotel room during this time!

    Reviewed July 25, 2018

    Dear Allison, Thank you for taking your precious time to write and share your experience on Agoda. We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our service and facilities are thoroughly appreciated. It is our privilege to be of service to you and we are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future. With best regards, Nicolas Chammaa, Resident Manager

    Responded July 25, 2018
    Shangri-La Hotel Dubai
    8.0
    Excellent
    Tze from Malaysia
    Business traveler
    Premier Deluxe
    Stayed 1 night in July 2018

    Nice room and toilet design”

    Pros: -Nice room design -Comfy bed -Good TV (SmartTV) -Nice and big toilet design, very comfortable -Rainshower and shower tap are superb, easy to adjust taps at the basins. No choking of sewage at max water volumes. -Speakers in the toilet, which is linked to what you tuned in on TV. Has volume control. So I enjoyed MTV music whole day in the toilet!! :D -Complimentary fruits and water in the room -Nicely adjusted air conditioners controls -Features in room are of good, high quality and working well as intended by user (plus points) Cons: -Some waiting time for breakfast queue in the weekends (weekends here are Fri and Sat) -Toilet bowl flush could be made easier to de-press (not a major problem though). Overall, a super nice hotel if the price is not too high during peak periods. Highly recommended.

    Reviewed July 22, 2018

    Dear Tze, Thank you for taking your precious time to write and share your experience with us on Agoda. We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our service and facilities are thoroughly appreciated. It is our privilege to be of service to you and we are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future. With best regards, Nicolas Chammaa, Resident Manager

    Responded July 23, 2018
    Shangri-La Hotel Dubai
    10.0
    Exceptional
    Edison from Philippines
    Couple
    Deluxe Burj Khalifa View
    Stayed 2 nights in May 2018

    Outstanding Hotel With a Great View of Burj Khallifa”

    We really enjoyed our stay in Shangri-la Dubai, our room had the best view of the Burj Khalifa and it was really breath taking. Rooms were nice, clean and spacious. Breakfast is great as well, and staff provided the best service. Would recommend this hotel if you are staying in Dubai.

    Reviewed May 20, 2018

    Dear Edison, We would like to thank you very much for taking the time to write and share your positive experience with us on Agoda. We aim to delight and provide all our guests with the highest standards in service and hospitality. Our people go to great lengths to ensure that our guests are given the attention and comfort they deserve. Our colleagues are our most prized assets as it is through them that we can show the true Shangri-La hospitality as caring family providing unparalleled services straight from the heart. We appreciate your kind words and compliments and it will be my pleasure to share your thoughts with the team in recognition of their hard work and dedication. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager

    Show more
    Shangri-La Hotel Dubai
    10.0
    Exceptional
    Fleur from United States
    Couple
    Deluxe Seaview
    Stayed 1 night in September 2018

    Amazing !!!!!!”

    This hotel was amazing from the room to the food. Everything was top notch.

    Reviewed February 24, 2019
    10.0
    Exceptional
    Asad from United Kingdom
    Group
    Stayed 1 night in January 2018

    Great experience”

    The staff were really friendly and helpful. One of the things i liked was that in the sauna area they had a honey, lemon n ginger drink free for guests, which was perfect for me because i had a cough n a chest infection. And it made me felt 100x times better

    Reviewed January 16, 2018

    Dear Asad, Thank you for taking your precious time to write and share your experience. We continuously strive to ensure we will always delight our valuable guests such as yourself with our uncompromising quality of products and services. It is indeed our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager

    Responded February 01, 2018
    Shangri-La Hotel Dubai
    9.6
    Exceptional
    Joanne from Malaysia
    Couple
    Stayed 2 nights in July 2017

    Love this hotel so much!”

    We went there in July, which was really hot. So, to us, the location wasn't really as convenient but taxis were abundant. So it wasn't really a problem. However, the hotel was really amazing. Good view of the Burj Khalifa and also, exceptional room and customer service. The housekeeping staff basically cleaned our room every single time we went out and we always came back to a clean and neat room. The bed was comfortable and spacious. All in all, a good value for money and we all enjoyed our stay to the max! 9 out of 10 for sure!

    Reviewed August 21, 2017
    10.0
    Exceptional
    Ng from Malaysia
    Couple
    Deluxe Burj Khalifa View
    Stayed 1 night in February 2017

    Perfect hotel, breathtaking view, clean room”

    Check in was very smooth, friendly staff and helpful as well. Location is great where u can find many restaurant and food just outside of the hotel. Upgraded to enjoy free breakfast, high tea and happy hour. Enjoy well on the indoor gym as due to bad weather, outdoor gym was closed. Highly recommend and Worthy stay ever! Deserved for 5star rate!

    Reviewed February 05, 2017
    9.6
    Exceptional
    Vinod from Australia
    Couple
    Stayed 7 nights in December 2016

    Shangri-La lives up to its reputation ”

    We had a great 7 days at Shangri-La Dubai. Everything was perfect right from the time we checked in. Mitch at the reception made our stay memorable! We enjoyed the cocktails st the executive lounge. Nico and Troy besides the other staff there looked after us very nicely. Thank you everyone at Shangri-La.

    Reviewed December 31, 2016
    9.2
    Exceptional
    Edith from Netherlands
    Couple
    Stayed 2 nights in November 2016

    Fantastic place to stay”

    This was the third time for us staying at the hotel. As always, the quality of the room, bathroom, breakfast, facilities and staff is excellent. We tried the Indian restaurant for the first time and being a big fan of Indian food, I must say that the quality of the food is really good.

    Reviewed December 14, 2016
    8.8
    Excellent
    fahhad from Kuwait
    Business traveler
    Stayed 8 nights in October 2016

    Great location. Good value. Spacious rooms”

    The location is great just few minutes from.l burj khalufa,dubai mall, city walk, Easy exits and entry to the hotel. Spacious rooms. Good food. I had 1 problem there were renovation and they apologies in a good way. That was it

    Reviewed November 02, 2016
    9.6
    Exceptional
    Steve from Germany
    Couple
    Deluxe Burj Khalifa View
    Stayed 2 nights in September 2016

    Great view - opposite Burj Khalifa”

    Specious room, clean and easy/quick check-in. Very near to the Dubai Mall and Burj Khalifa. Staff is friendly and always helpful. We rented a car and the valet parking is easy. We requested a high floor and we got one too. Will come back to the Shangri-La anytime.

    Reviewed September 19, 2016
    8.0
    Excellent
    Emily from Singapore
    Solo traveler
    Deluxe Burj Khalifa View
    Stayed 1 night in September 2016

    Fantastic hotel but...”

    I booked this hotel for it's view from it's 42nd floor pool spa deck. I was told by a friend who frequently photographs from there that they allow guests to go up for sunrise and the public for sunset. Unfortunately they would not let me up at sunrise and I checked out after that. Other than that everything is as you expected of a luxury hotel, down to bath robes and slippers. The staff was cheerless and all business like though. I had expected them to be more friendly, smiley and helpful considering they are a well known luxury brand. Someone said they were treated like royalty. Maybe I went on a bad day. However it is still a great hotel and if you can afford it you will definitely enjoy the stay. No regrets booking the hotel but disappointed that I could get my shot. I am coming back again in February for longer and will definitely book again but only if the hotel promise to let me up to shoot sunrise and/or sunset.

    Reviewed September 18, 2016
    10.0
    Exceptional
    Gary from Australia
    Solo traveler
    Stayed 2 nights in August 2016

    Very nice a little disappointed with renovations”

    Stayed for 2 nights. The staff were very nice and friendly. Renovations have just started so things could get a little worse before it gets better. Meal rooms changed every day and then toom service was slightly different to what was advertised. But overall very close to the mall and other areas you may want to visit. Room was very clean. I would stay again.

    Reviewed August 15, 2016
    10.0
    Exceptional
    Pedro from Portugal
    Business traveler
    Stayed 1 night in May 2016

    Fantastic Hotel”

    Shangri-La is an example of what luxury is all about, amazing service and Hotel, I was upgraded on my very first time in the Hotel to a mesmerising deluxe room. The lunch buffet is delicious with a lot of variety.

    Reviewed June 20, 2016
    10.0
    Exceptional
    Pravin from Singapore
    Business traveler
    Deluxe Seaview
    Stayed 2 nights in May 2016

    Stunning Hotel, Great Location”

    Booked this hotel due to proximity to Burj Khalifa, had an amazing view of the building. Convenient hypermarket just behind the hotel and the street had a number of great eateries. Only about 20-25 minutes to the traditional souks as well.

    Reviewed May 19, 2016
    9.0
    Exceptional
    Willibrordus from Indonesia
    Couple
    Deluxe Burj Khalifa View
    Stayed 2 nights in September 2015

    Exceptional 5 stars hotel”

    Hotel is immaculate, very clean and staff is helpful

    Shangri-la hotel standard is excellent. Room is extremely clean. Staff is very friendly and helpful. Our room is looking at the Burj Khalifa which is magnificent. Hotel offer free transfers to Dubai mall. I find this convenient

    Reviewed September 29, 2015
    12345
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    Shangri-La Hotel Dubai
    |Excellent 8.8
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    • Excellent location
    • Burj Khalifa
    • Financial Center Metro Station is within 0.46 km