Shangri-La Hotel Dubai
Shangri-La Hotel Dubai
See all 6 photos
8.0
Very good

"Big room & bath room, Comfortable bed"

Sook M.

|

January 26, 2018

Deluxe Burj Khalifa View - Interior view Shangri-La Hotel Dubai
Deluxe Burj Khalifa View - Interior view
See all 6 photos
Lobby Shangri-La Hotel Dubai
Lobby
See all 6 photos
Interior view Shangri-La Hotel Dubai
Interior view
See all 6 photos
Interior view Shangri-La Hotel Dubai
Interior view
See all 6 photos
See map Shangri-La Hotel Dubai
See map
Excellent
Location
8.9
See all 6 photos Shangri-La Hotel Dubai
See all 6 photos
Removed from saved list
What guests are saying:
Fantastic service
Scott from United Kingdom
Couple
You will find a nice hotel with good location, great service and so many facilities. I had a wonderful holiday with my husband, They got me a nice premiere room with Burj Khalifa view! And they kindly gave me late check out knowing that i had a late night flight.
Kartika from Indonesia
Couple
Excellent staff and easy to everywhere
Nazar from Pakistan
Business traveler
Many restaurant is inside hotel: Vietnam, china,... Breakfast is good taste. Swimming pool have a nice view to Khalifa but it is always crowded
from Vietnam
Couple
Will definitely return!
Cheryl from Philippines
Couple
Original room was on the 23rd floor. Once we saw our friends room on the 35th floor we had to switch instantly. All rooms should look the same!!! But once we moved to a higher floor we were very happy!!!
Sean from United States
Couple
Great location! great service, will stay there again!
Ekaterina from Australia
Solo traveler
Perfect location! Walking distance to restaurant,supermarket, metro station! About 15 minutes from airport, free shuttle to Dubai mall every hour!
Minori from Japan
Solo traveler
An exceptional hotel 👌🏻 I strongly recommended this to any one.
Ghadeer from Saudi Arabia
Couple
Room curtains not fully blind out Not big room for upgraded city view Tv signal so bad
sami from Kuwait
Solo traveler
Excellent
From 831 reviewsSee what guests said
8.8
/
10
Exceptional cleanliness
9.2
Recommended by 95% of guests
Value for money8.3
Distance to city center5. Km
Location rating8.9
Nearest airportDubai International Airport (DXB)
Distance to airport10.6 km
  • 460 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.9
Excellent
Room comfort & quality
7 travelers are looking at this property right nowBook now before it's too late!
Deluxe Room
Deluxe Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds and 1 king be...
Enter dates to see prices
Deluxe Twin Room with Sea View
Deluxe Twin Room with Sea View
...
  • Room size: 45 m²/484 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Horizon Executive Room with Lounge Access
Horizon Executive Room with Lounge Access
...
  • Room size: 55 m²/592 ft²
  • Partial sea view
  • 1 super king bed
Enter dates to see prices
Horizon Deluxe Double
Horizon Deluxe Double
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Bedroom Suite
1 Bedroom Suite
...
  • Room size: 83 m²/893 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Horizon Premier Room with Lounge Access
Horizon Premier Room with Lounge Access
...
  • Room size: 66 m²/710 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Premier Deluxe
Premier Deluxe
...
  • Room size: 45 m²/484 ft²
  • City view
Enter dates to see prices
Deluxe Burj Khalifa View
Deluxe Burj Khalifa View
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Horizon Twin Club Room with Lounge Access
Horizon Twin Club Room with Lounge Access
...
  • Room size: 45 m²/484 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Double Or Twin Premier Sea View
Double Or Twin Premier Sea View
...
  • Shower and bathtub
Enter dates to see prices
Have a question for Shangri-La Hotel Dubai?

What people love about the property

  • 9.2
    Exceptional

    "Rooms with the Burj Khalifa view are amazing!!"

    Steve

    |

    December 11, 2016

  • 10.0
    Exceptional

    "The staff were really friendly and helpful."

    Asad

    |

    January 16, 2018

  • 8.8
    Excellent

    "Good internet connection, lovely outdoor swimming pool."

    Ercan

    |

    March 16, 2017

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Shangri-La Hotel Dubai

More about Shangri-La Hotel Dubai

8.8
Excellent

"This hotel was good value fir moneyGood service, good food"

Marbella

|

January 16, 2017

An overview

Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What to eat nearby

Arabic cuisine
Arabic cuisine
Nine7One
2.6 km Arabic, Asian, Gluten Free
Al Khayma at Dubai Marine Beach Resort
3.1 km Arabic, Halal, Lebanese
The Market Place
4.4 km Arabic, Asian, Halal
American cuisine
American cuisine
Applebee's
360 m American
Original Wings & Rings Dubai - Home of Buffalo Wings
460 m American, Bar, Pub
Double Decker
720 m American, Bar, British
Mediterranean cuisine
Mediterranean cuisine
The Kana Cafe
2.4 km Mediterranean
Level Seven
3.4 km Mediterranean
Baku Caspian restaurant and cafe
4.6 km Mediterranean

What they offer

8.4
Excellent

"Perfect location!"

Minori

|

March 15, 2018

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

Show less

Some helpful facts

Show less

Real reviews from real guests

Agoda Reviews (831)Booking.com Reviews (2850)
8.8
/
10
Cleanliness9.2
Facilities9.0
Location8.9
Room comfort and quality8.9
Service9.0
Value for money8.3
Provided by verified guests of Agoda
All languages
All guests (831)
All room types
Showing 606 verified guest comments
12345
9.2
Exceptional
Frank from United Kingdom
Couple
Club Deluxe Room Horizon
Stayed 3 nights in September 2018
Great hotel very well located”
The hotel is really well located for a short stay in Dubai with easy access to all key attractions. A metro station is located 5 mins walk from the hotel. The hotel offers a great choice at breakfast. The pool can be overcrowded due to its size against the size of the hotel.
Reviewed September 16, 2018
Dear Frank, Thank you for choosing our hotel and for sharing your experience on Agoda during your stay with us at Shangri-La Hotel, Dubai. We appreciate your positive feedback about our hotel and ideal hotel location, heart of the city. We do take pride in catering to our guests' needs the best way we can. Shangri-La Hotel, Dubai is located only 15 minutes from Dubai International Airport and five minutes from the World Trade Centre, Dubai International Financial Centre, Downtown Dubai and Burj Khalifa. It is indeed a very convenient location that puts you at close proximately to most city landmarks and entertainment facilities. We look forward to welcoming you back at Shangri-La Hotel, Dubai in the near future and please let us know if we should be of any assistance to you. Yours sincerely, Hakan Ozel, General Manager
Show more
Shangri-La Hotel Dubai
8.8
Excellent
Satish from Singapore
Business traveler
Stayed 1 night in September 2017
Shangri la is heaven”
Upgraded to a club room and I must admit that was one of the best things in a Shangri la hotel. Privacy, facilities, service that goes the extra mile...and many more things to add. Good and enjoyable stay overall
Reviewed August 30, 2018
Dear Satish, Thank you for taking your precious time to write and share your experience with us on Agoda. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. Best regards, Hakan Ozel General Manager
Responded September 12, 2018
Shangri-La Hotel Dubai
9.2
Exceptional
Tan from Singapore
Couple
Stayed 2 nights in July 2018
Great hospitality from the whole team at Shangri-la”
Everything you need from facilities to information from the stay can be found here! Staff was helpful and provided very warm hospitality taking their time to talk and understand our trip to providing information on Dubai and recommending tours and places to visit. We will return for sure, thank you Shangri-la for the awesome experience!
Reviewed August 11, 2018
Dear Tan, Thank you for taking your precious time to write and share your experience with us on Agoda. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. Best regards, Hakan Ozel General Manager
Responded September 12, 2018
Shangri-La Hotel Dubai
10.0
Exceptional
Cory from Thailand
Business traveler
Horizon Deluxe Double
Stayed 1 night in May 2018
Great service and views”
Cant fault this hotel. Staff there are well trained , polite and eager to help. Great views from the deck and room of downtown Dubai and the Burj Khalifa. Breakfast was really good with a wide variety to suit all tastes. Rooms are beautifully furnished , comfortable and thoroughly cleaned. Bed was awesome to sleep in. Free WiFi was fast .
Reviewed July 29, 2018
Dear Cory, Thank you for taking your precious time to write and share your experience on Agoda. We continuously strive to ensure we will always delight our valuable guests such as yourself with our uncompromising quality of products and services. It is indeed our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager
Responded July 30, 2018
Shangri-La Hotel Dubai
10.0
Exceptional
Allison from Hong Kong
Family with teens
Horizon Deluxe Double
Stayed 2 nights in June 2018
Great Location, friendly staff and great rooms and pool. ”
We really enjoyed our stay here at the Shangri La Hotel Dubai. Although not our first stay in Dubai it was our first stay at this hotel. Room was spacious and we were given an upgrade on arrival to a bigger club lounge room. The lounge was wonderful, plenty of options of food for breakfast, afternoon tea and evening snacks with drinks. My only complaint was our daughter aged 15 years wasn't allowed in the club lounge for cocktails due to alcohol. As I said before we have stayed in different club lounges in Dubai before and our daughter has always been allowed in during cocktails hours. The reason we were told was due to licensing laws for this hotel. But we could have drinks in the restaurants and by the pool with her so really didn't understand why she couldn't join us for happy hour! Anyhow we still enjoyed our stay and our daughter enjoyed the two hour peace and quiet and free run of the hotel room during this time!
Reviewed July 25, 2018
Dear Allison, Thank you for taking your precious time to write and share your experience on Agoda. We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our service and facilities are thoroughly appreciated. It is our privilege to be of service to you and we are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future. With best regards, Nicolas Chammaa, Resident Manager
Responded July 25, 2018
Shangri-La Hotel Dubai
8.0
Excellent
Tze from Malaysia
Business traveler
Stayed 1 night in July 2018
Nice room and toilet design”
Pros: -Nice room design -Comfy bed -Good TV (SmartTV) -Nice and big toilet design, very comfortable -Rainshower and shower tap are superb, easy to adjust taps at the basins. No choking of sewage at max water volumes. -Speakers in the toilet, which is linked to what you tuned in on TV. Has volume control. So I enjoyed MTV music whole day in the toilet!! :D -Complimentary fruits and water in the room -Nicely adjusted air conditioners controls -Features in room are of good, high quality and working well as intended by user (plus points) Cons: -Some waiting time for breakfast queue in the weekends (weekends here are Fri and Sat) -Toilet bowl flush could be made easier to de-press (not a major problem though). Overall, a super nice hotel if the price is not too high during peak periods. Highly recommended.
Reviewed July 22, 2018
Dear Tze, Thank you for taking your precious time to write and share your experience with us on Agoda. We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our service and facilities are thoroughly appreciated. It is our privilege to be of service to you and we are looking forward to welcoming you back to the Shangri-La Hotel, Dubai in the future. With best regards, Nicolas Chammaa, Resident Manager
Responded July 23, 2018
Shangri-La Hotel Dubai
10.0
Exceptional
Edison from Philippines
Couple
Deluxe Burj Khalifa View
Stayed 2 nights in May 2018
Outstanding Hotel With a Great View of Burj Khallifa”
We really enjoyed our stay in Shangri-la Dubai, our room had the best view of the Burj Khalifa and it was really breath taking. Rooms were nice, clean and spacious. Breakfast is great as well, and staff provided the best service. Would recommend this hotel if you are staying in Dubai.
Reviewed May 20, 2018
Dear Edison, We would like to thank you very much for taking the time to write and share your positive experience with us on Agoda. We aim to delight and provide all our guests with the highest standards in service and hospitality. Our people go to great lengths to ensure that our guests are given the attention and comfort they deserve. Our colleagues are our most prized assets as it is through them that we can show the true Shangri-La hospitality as caring family providing unparalleled services straight from the heart. We appreciate your kind words and compliments and it will be my pleasure to share your thoughts with the team in recognition of their hard work and dedication. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager
Show more
Shangri-La Hotel Dubai
10.0
Exceptional
Asad from United Kingdom
Group
Stayed 1 night in January 2018
Great experience”
The staff were really friendly and helpful. One of the things i liked was that in the sauna area they had a honey, lemon n ginger drink free for guests, which was perfect for me because i had a cough n a chest infection. And it made me felt 100x times better
Reviewed January 16, 2018
Dear Asad, Thank you for taking your precious time to write and share your experience. We continuously strive to ensure we will always delight our valuable guests such as yourself with our uncompromising quality of products and services. It is indeed our pleasure to take care of you. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future. With best regards, Nicolas Chammaa, Resident Manager
Responded February 01, 2018
Shangri-La Hotel Dubai
10.0
Exceptional
Nasim from United States
Family with young children
Deluxe Burj Khalifa View
Stayed 2 nights in October 2017
Exceptional”
I need to really appreciate the valet parking staff hospitality and also very much thanks to yasiar helped me personally escorting me my wife to car and also help gettin kids situated in they seats thanks I sure be back if I travel for Dubai,I also thanks sahil at front desk the way he handled my booking and assign the room and took care of my request thanks
Reviewed October 29, 2017
9.6
Exceptional
Joanne from Malaysia
Couple
Stayed 2 nights in July 2017
Love this hotel so much!”
We went there in July, which was really hot. So, to us, the location wasn't really as convenient but taxis were abundant. So it wasn't really a problem. However, the hotel was really amazing. Good view of the Burj Khalifa and also, exceptional room and customer service. The housekeeping staff basically cleaned our room every single time we went out and we always came back to a clean and neat room. The bed was comfortable and spacious. All in all, a good value for money and we all enjoyed our stay to the max! 9 out of 10 for sure!
Reviewed August 21, 2017
10.0
Exceptional
Ng from Malaysia
Couple
Deluxe Burj Khalifa View
Stayed 1 night in February 2017
Perfect hotel, breathtaking view, clean room”
Check in was very smooth, friendly staff and helpful as well. Location is great where u can find many restaurant and food just outside of the hotel. Upgraded to enjoy free breakfast, high tea and happy hour. Enjoy well on the indoor gym as due to bad weather, outdoor gym was closed. Highly recommend and Worthy stay ever! Deserved for 5star rate!
Reviewed February 05, 2017
9.6
Exceptional
Vinod from Australia
Couple
Stayed 7 nights in December 2016
Shangri-La lives up to its reputation ”
We had a great 7 days at Shangri-La Dubai. Everything was perfect right from the time we checked in. Mitch at the reception made our stay memorable! We enjoyed the cocktails st the executive lounge. Nico and Troy besides the other staff there looked after us very nicely. Thank you everyone at Shangri-La.
Reviewed December 31, 2016
8.8
Excellent
fahhad from Kuwait
Business traveler
Stayed 8 nights in October 2016
Great location. Good value. Spacious rooms”
The location is great just few minutes from.l burj khalufa,dubai mall, city walk, Easy exits and entry to the hotel. Spacious rooms. Good food. I had 1 problem there were renovation and they apologies in a good way. That was it
Reviewed November 02, 2016
9.6
Exceptional
Steve from Germany
Couple
Deluxe Burj Khalifa View
Stayed 2 nights in September 2016
Great view - opposite Burj Khalifa”
Specious room, clean and easy/quick check-in. Very near to the Dubai Mall and Burj Khalifa. Staff is friendly and always helpful. We rented a car and the valet parking is easy. We requested a high floor and we got one too. Will come back to the Shangri-La anytime.
Reviewed September 19, 2016
8.0
Excellent
Emily from Singapore
Solo traveler
Deluxe Burj Khalifa View
Stayed 1 night in September 2016
Fantastic hotel but...”
I booked this hotel for it's view from it's 42nd floor pool spa deck. I was told by a friend who frequently photographs from there that they allow guests to go up for sunrise and the public for sunset. Unfortunately they would not let me up at sunrise and I checked out after that. Other than that everything is as you expected of a luxury hotel, down to bath robes and slippers. The staff was cheerless and all business like though. I had expected them to be more friendly, smiley and helpful considering they are a well known luxury brand. Someone said they were treated like royalty. Maybe I went on a bad day. However it is still a great hotel and if you can afford it you will definitely enjoy the stay. No regrets booking the hotel but disappointed that I could get my shot. I am coming back again in February for longer and will definitely book again but only if the hotel promise to let me up to shoot sunrise and/or sunset.
Reviewed September 18, 2016
10.0
Exceptional
Gary from Australia
Solo traveler
Stayed 2 nights in August 2016
Very nice a little disappointed with renovations”
Stayed for 2 nights. The staff were very nice and friendly. Renovations have just started so things could get a little worse before it gets better. Meal rooms changed every day and then toom service was slightly different to what was advertised. But overall very close to the mall and other areas you may want to visit. Room was very clean. I would stay again.
Reviewed August 15, 2016
10.0
Exceptional
Pedro from Portugal
Business traveler
Stayed 1 night in May 2016
Fantastic Hotel”
Shangri-La is an example of what luxury is all about, amazing service and Hotel, I was upgraded on my very first time in the Hotel to a mesmerising deluxe room. The lunch buffet is delicious with a lot of variety.
Reviewed June 20, 2016
10.0
Exceptional
Pravin from Singapore
Business traveler
Deluxe Room
Stayed 2 nights in May 2016
Stunning Hotel, Great Location”
Booked this hotel due to proximity to Burj Khalifa, had an amazing view of the building. Convenient hypermarket just behind the hotel and the street had a number of great eateries. Only about 20-25 minutes to the traditional souks as well.
Reviewed May 19, 2016
9.7
Exceptional
KHALID from Saudi Arabia
Group
Stayed 1 night in March 2016
اكثر من راااااااائع ”
Cleanliness ، staff smiles , quick help .. every things are best
I can say it is Fantastic hotel .. I would like to thank alot miss (omyma أميمة ) for every things she did to us and made our stay very comfortable.. Also all the staff in ikandy loung Every thing was great ..
Reviewed March 24, 2016
9.0
Exceptional
Willibrordus from Indonesia
Couple
Deluxe Burj Khalifa View
Stayed 2 nights in September 2015
Exceptional 5 stars hotel”
Hotel is immaculate, very clean and staff is helpful
Shangri-la hotel standard is excellent. Room is extremely clean. Staff is very friendly and helpful. Our room is looking at the Burj Khalifa which is magnificent. Hotel offer free transfers to Dubai mall. I find this convenient
Reviewed September 29, 2015
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

Shangri-La Hotel Dubai
|Excellent 8.8
×
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Excellent location
  • Burj Khalifa
  • Financial Center Metro Station is within 0.46 km