Excellent 8.6
Based on 81 reviews

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Excellent



based on 81 reviews
  • Cleanliness 9.1
  • Facilities 8.5
  • Location 8.5
  • Room comfort and quality 8.9
  • Service 8.7
  • Value for money 8.1
  • Food and dining 8.2
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Ngai from Singapore
Families with older children
Deluxe Twin Bed
Stayed 4 nights in July 2015
The lost horizon - Shangrila !
Staffs are extremely friendly and accommodating your every needs. Location is very centralized. The amenities are comprehensive all except an outdoor pool would be perfect.
If you're on a diet, stay away for their breakfast varieties and happy hours snacks are beyond anybody's resistance. The room although smaller than expected are very tidy and properly arranged with all amenities available. More in house movies should be provided. Staffs are extremely attentive and reactive catering to your every needs and even the general manager, Phillipe will listen personally on a daily basis. This is a definite lost horizon and everyone's Shangrila.
Reviewed July 31, 2015

Alvin from Philippines
Business travelers
Deluxe King Bed
Stayed 2 nights in November 2014
Great Service
1) People 2) Cleanliness 3) Shangri-La standard
Great stay and with the usual standard service of a Shangrila Hotel. The Summer Palace was a but disappointed, not as par with the FOOD standard with other Shangrila Chinese Restuarant.
Reviewed November 29, 2014

Norman from United States
Business travelers
Deluxe King Bed
Stayed 1 night in September 2014
First Class Hotel
Great room, courteous staff, location
We stayed at the hotel only one night and had to leave early morning for a flight. However, I have stayed here before and it is one of the best hotels in Fuzhou. The Agoda rates made this hotel reasonable this time, so we chose to stay here. The service and friendliness of the staff is great.
Reviewed September 22, 2014

Chee from Singapore
Business travelers
Executive King Room
Stayed 2 nights in July 2014
old style 5star
location
It's a old 5 star , well maintained. Rooms small, even though I paid for the club floor. Breakfast at club level.limited and quality not 5star standard.
Reviewed August 01, 2014

Eugene from Hong Kong
Solo travelers
Deluxe King Bed
Stayed 1 night in February 2014
good
good location, fine dining, luxury hotel
comfortable
Reviewed April 10, 2014

WANG from Japan
Business travelers
Deluxe King Bed
Stayed 1 night in March 2014
good location
best location in fuzhou, comfortable bed mattress, high level gourmet
I might say this is the best hotel in Fuzhou. clean enough, comfortable bed mattress, best location in city with high level gourmet.
Reviewed March 13, 2014

WANG from Japan
Business travelers
Deluxe King Bed
Stayed 1 night in March 2014
best hotel in Fuzhou
comfortable bed mattress, good location, good security
I might say this is the best hotel in Fuzhou. clean enough, comfortable bed mattress, best location in city with high level gourmet.
Reviewed March 13, 2014

Lee from Malaysia
Couples
Deluxe King Bed
Stayed 1 night in December 2013
good
Service
Reviewed February 10, 2014

Gail from Singapore
Business travelers
Deluxe King Bed
Stayed 1 night in December 2013
Fuss free and easy
Location, friendly staff, comfortable large rooms
It was comfortable, nothing out of the ordinary, but as a business traveller looking for convenience, this certainly did the job. it's an older hotel, but still quite well maintained, with large rooms which are clean and well designed.
Reviewed December 16, 2013

Chen from Malaysia
Business travelers
Deluxe King Bed
Stayed 1 night in November 2013
International hotel, comfortable room
Good business center, centrally located, comfortable room
Good experience, comfortable room, good customer service
Reviewed December 15, 2013


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