"Very nice hotel, will stay again"
December 30, 2018
Free Wi-Fi in all rooms!
|Value for money||8.4|
|Distance to city center||4.5 km|
|Nearest airport||Guilin Liangjiang International Airport (KWL)|
|Distance to airport||27.5 km|
"The location was great, very helpful staff and the view from our room was excellent."
April 2, 2016
"Rooms were clean , decor beautiful breakfast was fantastic surroundings were awesome."
December 6, 2017
"Great place to relax"
December 6, 2017
"The hotel is great as the staff are very friendly and welcom..."
March 29, 2018
For travelers who want to take in the sights and sounds of Guilin, Shangri-La Hotel Guilin is the perfect choice. The city center is merely 4.5 km away and the airport can be reached within 40 minutes. This modern hotel is in the vicinity of popular city attractions such as Yushan Stone, Folded Brocade Hill (Diecai Hill), Wangjiang Pavilion.
At Shangri-La Hotel Guilin, the excellent service and superior facilities make for an unforgettable stay. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out.
Guests can choose from 449 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers fantastic facilities, including hot tub, fitness center, sauna, outdoor pool, indoor pool, to help you unwind after an action-packed day in the city. Superb facilities and an excellent location make the Shangri-La Hotel Guilin the perfect base from which to enjoy your stay in Guilin.
"This is an extremely lovely hotel suited close to the city c..."
April 5, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Incredible! A+ 10/10”
The staff at the Shangri La will elsome you as if you were a king and queen. The elegant and luxurious accommodations start in the lobby and never end. The entire resort is like a palace and you are it's royal family. The grounds are spectacular and even have a private entrance to the river. Once you have seen the sites, make your way to the horizon club lounge where your every desire will be met. If you are lucky, you will meet Demon Xie, a staff member who will entertain you with friendly conversation about life, travel, dreams, and the finery of the Shangri-La. The breathtaking view will warm your soul, as the complimentary cocktails, wine, and beer warm your demeanor. There is nothing the staff will not do to ensure you have the most spectacular experience ever. A+ 10/10!!!! Thanks for everything. Until we meet again, A&A
Excellent 5-star treatment ”
Excellent 5-star treatment. Good rooms and international food variety for breakfast and dinner. Fun activities and function rooms for all ages. Cultural shows, exhibitions and display at hotel lounge and lobby. Special mention of Chef for making the stay a pleasant one.
Easy check in, great customer service ”
Helped us to organise a one way tour to Yangshuo, staff were on hand to help us and organised a car to the peer. The spa / pool facilties are very nice and clean. We were upgraded to a river view room which was lovely too. Very easy to find and okay if you don't speak any Chinese. Thank you for having us :-)
The quality one expects from the Shangri-La”
Staff could not have been more charming and helpful.
This was a lovely hotel and a high standard. Loved the super comfy beds. There are spectacular views of the river too which made it a bit extra special. Jasmine Holidays in the UK organised our trip and this was part of the accommodation organised in Guilin which was exceptional. We loved China and recommend anyone to visit Guilin and Yangshuo.
Best place to stay in Guilin”
The hotel has first class amenities, especially the indoor pool, the jacuzzi and the workout area were great! The rooms have huge windows with a view of the Li River and the limestone formations. The hotel is not within walking distance of the CBD, you definitely need a taxi to get there. Around the corner is a small bottle shop which provides cold drinks and beer. Great breakfast with an unseen varietey of asian and western delis - a must!
Spare more time in hotel next time”
The hotel has a lot of facilities which worth staying and joining them next time !
Best option in Guilin”
Good hotel, excellent staff. stay at Horizon room if possible
Great Staff and Great Location ”
The hotel is great as the staff are very friendly and welcoming all their guests. I have to specially thanks to Mr. Charley Tang as he was so helpful and great job. During my stay was my Birthday and he sang a birthday song to me and it was a great hotel to go back.
great stay with a view”
we were very satisfied with our stay in Shangri-la. However the staff doesnt seem to key in key details of our payment for our upgrade of room to the Horizon Club, as well as our payment for all the charges charged to the room that we have made in advance. In the end, we have to constantly haggle that we have already paid those charges. It can be quite frustrating why such important details are not recorded down in the system. every time we go to the desk, we are asked for money for our room upgrades and charges we made to the room. we also don't quite understand why the outdoor pool is only open at 3pm. doesnt make any absolute sense at all.
Luxury choice in Guilin”
We were very satisfied with all aspects of our stay at the Shangri-La Hotel in Guilin. We were impressed by the excellent service and appreciated the assistance provided to us by the Front desk staff in arranging emergency transportation to the Li River cruise terminal when our separately pre-arranged transfer person failed to collect us. The quality of the hotel room and the meals we had in both restaurants were of a high standard.
Great Hotel Great Staff Great Service”
Took a cab fm hotel. Accidentally left my spectacles inside the cab. 30 minutes later, called hotel to help check. They called me several times to double check on time and type of cab. Within an hour called me to say they found đ the spectacles. Staff from reception to concierge were simply mangificent
Fantastic Hotel in a fantastic location”
From when we were collected at the airport to when we were dropped back our stay ranks as one of the very best we have had anywhere in the world. The tours arranged for us by the staff and especially Jeff our guide were very well organised to fit what our family wanted. We stayed in the Horizon Club floor which meant private afternoon tea and breakfast both of which were varied and delicious. Cannot recommend a visit here too much.
Personalized professional attention”
The Shangri-La was indeed a peaceful, luxurious haven to retreat to after a day of exploring the many attractions in the Guilin area. Attentive welcomes, super-responsive concierge service and plush surroundings made this a wonderful base for my eight-year-old and I.
Worth upgrading to Horizon Club”
It was great to end our holiday at Shangri-La Hotel, Guilin. Worth every cent to upgrade to Horizon Club. It was a luxury to just chill in the club lounge with nice view & scenery. Our children enjoyed themselves at the children's playroom and "mini zoo" at the hotel's garden. The staff's service was also excellent. Definitely will go back to this hotel again if we ever go back to Guilin. Don't have to pay extra for a river view, just go for horizon club and you can enjoy the view from the club lounge.
1 night stay in shangri hotel guilin ! good ! ”
We stayed at guilin and yangshuo for 10 days and before we left guilin, we had booked shangri la a night stay to try out as we did stayed at few hotels. Location: Surround the hotel no shopping and no cafe. You got to take a taxi around 10 to 15 min and might costs 15 rmb to the town area Breakfast: Alot of breakfast to choose from but 10am sharp they straight kept all items without informing to take last items before they keep. This thing they got to change and attitude suck when we tried to take some more fruits as we didn't know 10am they straight keep the food without notifying Dinner buffet: Dessert was good Ice cream was good Prata not recommend The rest of food still is fine especially prawn and salmon very fresh. Overall is fine. But oyster not so fresh when we ate it. Maybe that day has this issue only. But you can still go for dinner as it's cheap and many choices to choose from. Room: Aircon we adjust to 17 degree but quite stuffy even at corridor it's still quite warm. This hotel got indoor swimming pool and outdoor swimming pool. Very recommend to bring kids too. Check in and check out was fast. I booked my room through agoda and upon check in they asked me if I would want a Ln upgrade for 400 rmb = $80, as I can check out at 4pm and get the highest 7th floor and view will be river view which is nice and cam have free drinks / snacks from 5pm to 7pm at the horizon bar but I'm busy so I miss it. From shangri la to airport takes around 1 hour to 1 hour 15 min We took a taxi from a lady whom we got to know at guilin and she droves us to airport at 120 rmb which is very cheap compare to public taxi 250 rmb- this is the price hotel receptionist told me. Will come back again !
Efficient and outstanding front desk service. Food at Shang Palace was great but service can be improved. You can do Taichi with two masterful instructors who were patient and skillful. Indoor pool staff was lazy, just sat around and leave used towels and water bottles around after guests have left. He even smokes at the poolside himself.
Comfortable stay. We struggled a bit initially on food but the Chef (Mr In Jin) helped us out going out of his way to prepare some very delicious meals.. The hotel is a bit away from the City Centre but that can be an advantage since its away from the hustle bustle and they have a complimentary bus Spa was good and overall we had a good break !
In short, its an experience!”
We stayed just one day in this lovely hotel. It was exactly the way I wish a hotel should be. Amazing view of Li river, variety of food options in the hotel. There is not a single thing I could tell against it. In simple, its an experience!
enjoying stay in shangrila , best service ive ever had, spoken english server and clean hotel with good food and reasonable price, we would like to get shangrila hotel member if we can. thanks for best trip for this year.
Shangri-La Hotel Guilin
Guilin Railway Station
Guilin City Center