Shangri-La Hotel Harbin
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Shangri-La Hotel Harbin

555 Youyi Road, Daoli District, Daoli, Harbin, China
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Deluxe Room Shangri-La Hotel Harbin
Deluxe Room
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     Shangri-La Hotel Harbin

    Shangri-La Hotel Harbin Reviews

    8.2
    Excellent
    /10
    (144 reviews)See what guests said
    8.4
    Excellent

    "Located right next to the river Soong Hua Jiang, great view..."

    GAN

    -

    June 25, 2018

    8.6
    Excellent room comfort and quality
    Recommended by 100% of guests

    Things you’ll love about Shangri-La Hotel Harbin

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Excellent
    Location
    8.3
    See map
    Excellent location - 1.6 kilometers from city center
    Nearby
    Popular
  • Harbin Songhuajiang Expressway Bridge430 m
  • Songhuajiang Gonglu Bridge630 m
  • Exhibition era Shopping Center1.03 km
  • Bailian Shopping Center (Shanghai Street)1.04 km
  • Anfeng Shopping Center1.26 km
  • Northeast wholesale lighting Market1.41 km
  • Harbin Ice and Snow Show1.45 km
  • Food Market1.49 km
  • Poinsettia flowers wholesale Center1.5 km
  • Cable Car1.53 km
  • Value for money7.5
    Distance to city center3.5 km
    Location rating8.3
    Nearest airportHarbin Taiping International Airport (HRB)
    Distance to airport31.9 km

    Rooms available at Shangri-La Hotel Harbin

    8.6
    Excellent
    Room comfort & quality
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 29 m²/312 ft²
    • River view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Horizon
    Horizon
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 58 m²/624 ft²
    • Shower and bathtub
    Enter dates to see prices
    Horizon Premier King Room
    Horizon Premier King Room
    ...
    • Room size: 44 m²/474 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Chinese New Year Horizon Club King Room with River View
    Chinese New Year Horizon Club King Room with River View
    ...
    • Room size: 29 m²/312 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Deluxe River view family room
    Deluxe River view family room
    ...
    • Room size: 29 m²/312 ft²
    • Shower and bathtub
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Themed Family Suite
    Themed Family Suite
    ...
    • Room size: 58 m²/624 ft²
    • Shower
    • 1 single bed and 1 king be...
    Enter dates to see prices
    Deluxe City View Family Room
    Deluxe City View Family Room
    ...
    • Room size: 29 m²/312 ft²
    • Shower
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 single bed and 1 double ...
    Enter dates to see prices
    Have a question for Shangri-La Hotel Harbin?

    What people love about Shangri-La Hotel Harbin

    • 7.6
      Very good

      "The staff was friendly enough and helpful."

      Brian

      |

      January 16, 2018

    • 8.7
      Excellent

      "Staff services are great throughout the hotel from check in, bell boys, room service, health club."

      Sin Y.

      |

      February 15, 2016

    • 7.6
      Very good

      "The food in the morning was good."

      Brian

      |

      January 16, 2018

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    More about Shangri-La Hotel Harbin

    More about Shangri-La Hotel Harbin

    7.6
    Very good

    "The hotel was a good hotel."

    Brian

    |

    January 16, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "We strongly recommend this hotel and we will be back again n..."

    Gim

    |

    December 22, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Shangri-La Hotel Harbin from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (144)Booking.com Reviews (147)
    8.2
    /
    10
    Cleanliness8.5
    Facilities8.1
    Location8.3
    Room comfort and quality8.6
    Service8.2
    Value for money7.5
    All languages
    All guests (144)
    All room types

    Show reviews that mention 

    Showing 124 verified guest comments
    12345
    8.4
    Excellent
    GAN from Malaysia
    Couple
    Superior Room
    Stayed 2 nights in May 2018

    FIRST SHANGRI LA IN HARBIN”

    There are 2 Shangri la in Harbin, across the river. We stayed in the old one, design of the room & bathroom is a bit dated but still very maintained and of good quality. Located right next to the river Soong Hua Jiang, great view from the room. A stroll by the riverside in the morning & evening is a must.

    Reviewed June 25, 2018
    10.0
    Exceptional
    Gim from Singapore
    Family with young children
    Superior Room
    Stayed 7 nights in December 2018

    Unforgettable winter holiday in Harbin”

    We felt warm hospitality at Shangri-la Hotel, Harbin even though the temperature in Harbin during this time is sub-zero. The people here were just fantastic. They were very friendly, the rooms were sparkling clean. We felt relax with then smell the very nice aroma in the air the moment we stepped into the hotel. Every staff that we met in the hotel greeted us with a broad smile. We strongly recommend this hotel and we will be back again next year for our next winter holiday. :)

    Reviewed December 22, 2018
    9.6
    Exceptional
    Allan from Singapore
    Couple
    Superior Room
    Stayed 1 night in December 2017

    Good Location”

    The hotel is located opposite the river bank. Across the river, you will see the Sun Island. To get to the Sun Island, you can take the public bus (No. 42) and take a taxi to the ice sculptures. It is a distance away from the city center though.

    Reviewed December 18, 2017
    8.4
    Excellent
    Fu from Hong Kong
    Business traveler
    Superior Room
    Stayed 2 nights in May 2016

    Old hotel but Super nice Service!”

    The service here will never let you disappointed! Since this is the oldest luxury hotel in the city, every taxi driver knows the way to be there! I will definitely come back not becoz of the old room, but the service!

    Reviewed July 14, 2016
    8.7
    Excellent
    Sin from Hong Kong
    Family with young children
    Superior Room
    Stayed 4 nights in February 2016

    Very clean and comfortable stay”

    Clean, good service from staff throughout, great healthclub

    Rooms are a bit on the small side given its China. Clean and comfortable, basic facilities and bathrooms are a bit worn out. Staff services are great throughout the hotel from check in, bell boys, room service, health club.

    Reviewed February 15, 2016
    9.0
    Exceptional
    Robin from Malaysia
    Couple
    Horizon
    Stayed 3 nights in February 2014

    Luxurious hotel but a bit out of way”

    Polite efficient staff, clean room and good breakfast

    The room was clean. The TV was sharp and had a good variety of channels. The staff were very polite and efficient. It is however a bit out of way. You hVe to use taxi wherever you go. There was no problem at all for you to catch a taxi as you go out but beware on you way back. It is best to hire a taxi wherever you go. The taxi fare is cheap, RMB70 per hour.

    Reviewed February 15, 2014
    9.3
    Exceptional
    Chun from Hong Kong
    Couple
    Deluxe Room
    Stayed 2 nights in December 2013

    Reaonably priced hotel for a central location”

    Panoramic river view. Great breakfast. Attentive staff.

    The room we stayed in offered a panoramic view of Songhua River, which is particularly beautiful in winter when it froze. The hotel offered an ice bar and ice restaurant during the winter season and we were pleasantly surprised by the hotpot in the ice restaurant of the hotel. Only downside is the hotel is showing its age and some furniture is showing its wear and tear. Nevertheless, the staff performance is very professional by local standards. We enjoyed our stay a lot at this hotel.

    Reviewed December 29, 2013
    9.7
    Exceptional
    LISA from Hong Kong
    Family with young children
    Deluxe Room
    Stayed 1 night in December 2012

    Great Service”

    Good view, Good food and Services

    The hotel helped us purchase advance train tickets between Yabuli and Harbin. We stayed on my daughter's birthday. The hotel gave her a small gift on arrival. At dinner, the restaurant made her a small cake with candle to celebrate and a ginger bread gift as birthday present. We highly recommend this hotel for their generosity and helpful sincerity.

    Reviewed January 01, 2013
    7.6
    Very good
    Brian from South Korea
    Couple
    Deluxe Room
    Stayed 3 nights in January 2018

    Winter Festival”

    The hotel was a good hotel. It was nothing special for a five star hotel. The staff was friendly enough and helpful. The food in the morning was good. The hotel location was amazing. The only negative comment is when drunk people knocked on our door at 2:50 am however the hotel staff resolved the issue. I would stay here if you are looking for better hotel in harbin and do not mind paying a little extra. Did not see to many other hotels but after hearing other people's reviews and stories I think this is the nicest however not the greatest value for your dollar. Good hotel over all no issues staying here.

    Reviewed January 16, 2018
    7.0
    Very good
    Ayu from Macau
    Family with teens
    Deluxe Room
    Stayed 1 night in February 2015

    in my black list from now on”

    clean , smell well , big enough

    asked the staff help to buy the talk show ticket , they told us the vip seat was 280 per one, becasue got no time to buy ourself so them help , but when we arrived they charged us vip price and just provided us the un-vip seat, the main point is that the vip price just cost 60 if you buy yourself at the show place. when asked the staff for that they all said know nothing!!!!!!!!!!!!

    Reviewed April 08, 2015
    8.7
    Excellent
    Alex from Australia
    Couple
    Superior Room
    Stayed 3 nights in December 2014

    Enjoy stay in Harbin during late December”

    Staff service, food and health club facilities

    The Superior room is probably a 4.5 star standard compared to other 5-star hotels we've stayed at for a similar price, mainly in terms of the bathroom facilities and accessories such as blow dryer, etc. However everything else (particularly staff service, food and health club facilities) was definitely 5-star standard. The only negative during our stay was that we couldn't eat at the 'Coffee Lounge' restaurant on our last night there because it had been fully booked out for a private Christmas party until after 8pm that night. Overall the Shangri-La Hotel offers reasonable value for money but has a relatively expensive room tariff which may simply reflect the generally high cost of staying/travelling in Harbin.

    Reviewed December 30, 2014
    6.0
    Robin from Malaysia
    Couple
    Deluxe Room
    Stayed 1 night in February 2014

    Small room, out of way but staff are efficient”

    Efficient staff, lots of taxis and next to beautiful Songhua River

    The room is very small for the money I had paid. The hotel is quite out of way. You will need a taxi wherever go. There is nothing of interest except the Songhua River. Although the staff are very efficient and helpful, there is still no value for money at all.

    Reviewed February 10, 2014
    9.0
    Exceptional
    Siong from Singapore
    Solo traveler
    Superior Room
    Stayed 2 nights in October 2013

    Easy to reach from Airport, Very friendly staff. ”

    Easy check-In, Good restuarants, Nice environment.

    It was very easy to get taxi to this hotel. Efficient front desk staff very helpful. Good restaurant serving international buffet, however, the western food need improvement. Local dishes like dumplings, soup, were very nice. From the internet map the hotel looks close to Central Street, but it's quite a distance away, around 45mins to an hour walk. If you want to shop at Central Street, I would not recommend this hotel.

    Reviewed October 24, 2013
    8.3
    Excellent
    Sin from Hong Kong
    Solo traveler
    Superior Room
    Stayed 2 nights in September 2013

    friendly staff, clean/comfortable room”

    friendly staff, indoor pool, room service dining at reasonable price

    excellent stay with friendly staff. Front desk staff were helpful in providing appropriate recommendations and directions. Shangri-La is centrally located. Most tourist attractions are within walking distance or short cab ride away. Room is clean and comfortable.

    Reviewed October 06, 2013
    9.3
    Exceptional
    Ernest from Canada
    Couple
    Deluxe Room
    Stayed 3 nights in June 2013

    Amazing customer service”

    A luxury hotel, well-located, with great service

    Highly recommend this hotel. As a luxury hotel, you expect certain givens. But Shangri-La went the extra mile for us. My wife lost her prescription glasses in Harbin and we only had one day left there, but still 2 weeks remaining on our overall trip. We explained our dilemma to the front desk. Being on a Saturday, we were not optimistic about finding an optometrist who could do a same day replacement. Shangri-La made a few phone calls and found an optical store who would be able to look after us. But how does one explain "prescription" in Chinese. No problem - Shangri-La sent one of their bilingual staff members with us to the optometrist and by 4:00 PM, my wife had a new set of glasses delivered to our hotel room. We could not have done this without the help from the hotel staff. Thank-you.

    Reviewed July 06, 2013
    9.3
    Exceptional
    HO from Malaysia
    Family with young children
    Deluxe Room
    Stayed 1 night in February 2013

    Great location and big rooms”

    Big rooms

    We enjoyed our stay in this hotel for a night and our room was located on a high floor overlooking the frozen Song Hua river. Overall, the service was good and the rooms in particular were big (and so are the beds) and spacious. It is truly a 5 star hotel with very good facilities. The breakfast is good and there is a wide spread of food. I would consider this hotel if I ever come to Harbin again and I would definitely recommend this hotel to anyone who wishes to enjoy such 5 star facilities

    Reviewed February 23, 2013
    9.3
    Exceptional
    Johanna from United Kingdom
    Solo traveler
    Superior Room
    Stayed 5 nights in January 2013

    lovely hotel”

    staff very kind and caring

    I had a wonderful time in your hotel and have some fantastic photographs of the Ice Festival in Harbin. You MUST give this festival more publicity as I seem to be the only English person who has been to see it. I want to come again next year and stay longer, when hopefully it will not be so cold. I understand that this was your coldest winter in China for over 30 years.

    Reviewed February 01, 2013
    7.3
    Very good
    toni from United Kingdom
    Family with teens
    Horizon
    Stayed 2 nights in January 2013

    Probably your best choice in Harbin”

    Close to the river and ice and snow parks

    We travelled over a weekend in January, for the sole purpose of seeing the Ice and Snow festival. Hotel was full, as it is their peak season with everyone there for the same reason! Rooms are fine, older style, and for the standard rooms, beware if you want an extra bed, they do not allow it. You have to book either the suite or premier rooms. We took a sleeping bag for my son! We pays extra for a club room, and this was worth doing, however, as the hotel was do busy, so was the lounge, especially for breakfast and cocktail hour. At breakfast, they needed more staff, food and plates were running out and not being restocked timely, the coffee machine kept breaking down so the management really do need to look at their staffing levels. The attitude of staff was brilliant, always trying to help and English was spoken well. You need to take a taxi to the ice park, probably only 5 mins away. The hotel doormen suggested that we keep the taxi waiting with us, at an additional cost of RMB70 per hour, and this is worth doing. As a lot of taxis are doing this it can be difficult to get one and and it is so cold you don't want to take the risk of being stuck outside whilst you wait.

    Reviewed January 23, 2013
    9.3
    Exceptional
    Chee from Singapore
    Couple
    Horizon
    Stayed 1 night in December 2012

    Excellent Service and Location”

    Service, Location

    Stayed in the Horizon Club room. The service was excellent. Promptly checked in and offered advice on where to go and what to do. The Club Lounge was comfortable, though a bit small. The food served was good and the variety was great. If you don't mind splurging, it is a luxury to stay at the Horizon Club. Strongly recommended.

    Reviewed January 06, 2013
    8.0
    Excellent
    Jacqueline from United Kingdom
    Family with teens
    Superior Room
    Stayed 1 night in December 2012

    Lovely staff”

    Friendly staff

    Lovely hotel although a bit dated. The breakfast served in your room is huge and very delicious. The Chinese restaurant is also a must try. I especially recommend the BBQ platter, the best suckling pig and roast goose I have had in a very long time.

    Reviewed January 04, 2013
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    Shangri-La Hotel Harbin
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    • Excellent location
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