Shangri-La Hotel Harbin
Shangri-La Hotel Harbin
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7.2
Very good

"Location is good."

NUTCHALEE

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September 27, 2017

Deluxe Room - Guestroom Shangri-La Hotel Harbin
Deluxe Room - Guestroom
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Lobby Shangri-La Hotel Harbin
Lobby
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Lobby Shangri-La Hotel Harbin
Lobby
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Interior view Shangri-La Hotel Harbin
Interior view
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See map Shangri-La Hotel Harbin
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Excellent
Location
8.3
See all 6 photos Shangri-La Hotel Harbin
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What guests are saying:
It's a luxury hotel room with good location with a nice view
Robbert from Netherlands
Business traveler
It was nice
Alexey from Russia
Business traveler
Room and food is value for money. Held an event there, service and food are both ok. The brand is always the quality guarantee!
Huiqian from China
Business traveler
It was fun to look out the window and see loads of people exercising and enjoying the outdoors. The location was near sights and I'd recommend the hotel. Great service in the restaurant..
sherry from United States
Solo traveler
Everything one would expect from a Shangri-la hotel: excellent service, cleanliness, great facilities. Just smaller and plainer than other Shangri-la locations.
Wei from United States
Business traveler
one of the best hotel in harbin,especially the room facing to the river. I highly recommend this hotel.i will stay here again next time.
Ruan from Australia
Family with teens
It was great stay! convenient and comfortable for family with young kids.
Yih from Singapore
Family with young children
Good staff hospitality, great food
Hsin from China
Family with teens

Shangri-La Hotel Harbin

Excellent location
- 1.56 kilometers from city center
- What's nearby?
Excellent
From 141 reviewsSee what guests said
8.2
/
10
Excellent room comfort and quality
8.6
Recommended by 88% of guests
Value for money7.4
Distance to city center3.5 km
Location rating8.3
Nearest airportHarbin Taiping International Airport (HRB)
Distance to airport31.6 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Select your room
8.6
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Deluxe Room
Deluxe Room
...
  • Room size: 29 m²/312 ft²
  • River view
  • 2 single beds or 1 double b...
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Superior Room
Superior Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds or 1 double b...
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Horizon
Horizon
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds or 1 double b...
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Horizon Premier King Room
Horizon Premier King Room
...
  • Room size: 44 m²/474 ft²
  • Shower and bathtub
  • 1 super king bed
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Family Room
Family Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 single bed and 1 double b...
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Horizon Club River-view twin Room
Horizon Club River-view twin Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
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Horizon Club River-view Double Room
Horizon Club River-view Double Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
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Horizon Club River-view Room
Horizon Club River-view Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
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Executive Suite
Executive Suite
...
  • Room size: 58 m²/624 ft²
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Double Or Twin Club
Double Or Twin Club
...
  • Shower and bathtub
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More about Shangri-La Hotel Harbin

More about Shangri-La Hotel Harbin

An overview

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Nearest essentials

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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (141)Booking.com Reviews (134)
8.2
/
10
Cleanliness8.5
Facilities8.1
Location8.3
Room comfort and quality8.6
Service8.2
Value for money7.4
Provided by verified guests of Agoda
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Showing 124 verified guest comments
12345
10.0
Exceptional
Gim from Singapore
Family with young children
Superior Room
Stayed 7 nights in December 2018
Unforgettable winter holiday in Harbin”
We felt warm hospitality at Shangri-la Hotel, Harbin even though the temperature in Harbin during this time is sub-zero. The people here were just fantastic. They were very friendly, the rooms were sparkling clean. We felt relax with then smell the very nice aroma in the air the moment we stepped into the hotel. Every staff that we met in the hotel greeted us with a broad smile. We strongly recommend this hotel and we will be back again next year for our next winter holiday. :)
Reviewed December 22, 2018
8.4
Excellent
GAN from Malaysia
Couple
Superior Room
Stayed 2 nights in May 2018
FIRST SHANGRI LA IN HARBIN”
There are 2 Shangri la in Harbin, across the river. We stayed in the old one, design of the room & bathroom is a bit dated but still very maintained and of good quality. Located right next to the river Soong Hua Jiang, great view from the room. A stroll by the riverside in the morning & evening is a must.
Reviewed June 25, 2018
9.6
Exceptional
Allan from Singapore
Couple
Superior Room
Stayed 1 night in December 2017
Good Location”
The hotel is located opposite the river bank. Across the river, you will see the Sun Island. To get to the Sun Island, you can take the public bus (No. 42) and take a taxi to the ice sculptures. It is a distance away from the city center though.
Reviewed December 18, 2017
8.4
Excellent
Fu from Hong Kong
Business traveler
Superior Room
Stayed 2 nights in May 2016
Old hotel but Super nice Service!”
The service here will never let you disappointed! Since this is the oldest luxury hotel in the city, every taxi driver knows the way to be there! I will definitely come back not becoz of the old room, but the service!
Reviewed July 14, 2016
8.7
Excellent
Sin from Hong Kong
Family with young children
Superior Room
Stayed 4 nights in February 2016
Very clean and comfortable stay”
Clean, good service from staff throughout, great healthclub
Rooms are a bit on the small side given its China. Clean and comfortable, basic facilities and bathrooms are a bit worn out. Staff services are great throughout the hotel from check in, bell boys, room service, health club.
Reviewed February 15, 2016
9.0
Exceptional
Robin from Malaysia
Couple
Horizon
Stayed 3 nights in February 2014
Luxurious hotel but a bit out of way”
Polite efficient staff, clean room and good breakfast
The room was clean. The TV was sharp and had a good variety of channels. The staff were very polite and efficient. It is however a bit out of way. You hVe to use taxi wherever you go. There was no problem at all for you to catch a taxi as you go out but beware on you way back. It is best to hire a taxi wherever you go. The taxi fare is cheap, RMB70 per hour.
Reviewed February 15, 2014
9.3
Exceptional
Chun from Hong Kong
Couple
Deluxe Room
Stayed 2 nights in December 2013
Reaonably priced hotel for a central location”
Panoramic river view. Great breakfast. Attentive staff.
The room we stayed in offered a panoramic view of Songhua River, which is particularly beautiful in winter when it froze. The hotel offered an ice bar and ice restaurant during the winter season and we were pleasantly surprised by the hotpot in the ice restaurant of the hotel. Only downside is the hotel is showing its age and some furniture is showing its wear and tear. Nevertheless, the staff performance is very professional by local standards. We enjoyed our stay a lot at this hotel.
Reviewed December 29, 2013
9.7
Exceptional
LISA from Hong Kong
Family with young children
Deluxe Room
Stayed 1 night in December 2012
Great Service”
Good view, Good food and Services
The hotel helped us purchase advance train tickets between Yabuli and Harbin. We stayed on my daughter's birthday. The hotel gave her a small gift on arrival. At dinner, the restaurant made her a small cake with candle to celebrate and a ginger bread gift as birthday present. We highly recommend this hotel for their generosity and helpful sincerity.
Reviewed January 01, 2013
7.6
Very good
Brian from South Korea
Couple
Deluxe Room
Stayed 3 nights in January 2018
Winter Festival”
The hotel was a good hotel. It was nothing special for a five star hotel. The staff was friendly enough and helpful. The food in the morning was good. The hotel location was amazing. The only negative comment is when drunk people knocked on our door at 2:50 am however the hotel staff resolved the issue. I would stay here if you are looking for better hotel in harbin and do not mind paying a little extra. Did not see to many other hotels but after hearing other people's reviews and stories I think this is the nicest however not the greatest value for your dollar. Good hotel over all no issues staying here.
Reviewed January 16, 2018
7.0
Very good
Ayu from Macau
Family with teens
Deluxe Room
Stayed 1 night in February 2015
in my black list from now on”
clean , smell well , big enough
asked the staff help to buy the talk show ticket , they told us the vip seat was 280 per one, becasue got no time to buy ourself so them help , but when we arrived they charged us vip price and just provided us the un-vip seat, the main point is that the vip price just cost 60 if you buy yourself at the show place. when asked the staff for that they all said know nothing!!!!!!!!!!!!
Reviewed April 08, 2015
8.7
Excellent
Alex from Australia
Couple
Superior Room
Stayed 3 nights in December 2014
Enjoy stay in Harbin during late December”
Staff service, food and health club facilities
The Superior room is probably a 4.5 star standard compared to other 5-star hotels we've stayed at for a similar price, mainly in terms of the bathroom facilities and accessories such as blow dryer, etc. However everything else (particularly staff service, food and health club facilities) was definitely 5-star standard. The only negative during our stay was that we couldn't eat at the 'Coffee Lounge' restaurant on our last night there because it had been fully booked out for a private Christmas party until after 8pm that night. Overall the Shangri-La Hotel offers reasonable value for money but has a relatively expensive room tariff which may simply reflect the generally high cost of staying/travelling in Harbin.
Reviewed December 30, 2014
6.0
Robin from Malaysia
Couple
Deluxe Room
Stayed 1 night in February 2014
Small room, out of way but staff are efficient”
Efficient staff, lots of taxis and next to beautiful Songhua River
The room is very small for the money I had paid. The hotel is quite out of way. You will need a taxi wherever go. There is nothing of interest except the Songhua River. Although the staff are very efficient and helpful, there is still no value for money at all.
Reviewed February 10, 2014
9.0
Exceptional
Siong from Singapore
Solo traveler
Superior Room
Stayed 2 nights in October 2013
Easy to reach from Airport, Very friendly staff. ”
Easy check-In, Good restuarants, Nice environment.
It was very easy to get taxi to this hotel. Efficient front desk staff very helpful. Good restaurant serving international buffet, however, the western food need improvement. Local dishes like dumplings, soup, were very nice. From the internet map the hotel looks close to Central Street, but it's quite a distance away, around 45mins to an hour walk. If you want to shop at Central Street, I would not recommend this hotel.
Reviewed October 24, 2013
8.3
Excellent
Sin from Hong Kong
Solo traveler
Superior Room
Stayed 2 nights in September 2013
friendly staff, clean/comfortable room”
friendly staff, indoor pool, room service dining at reasonable price
excellent stay with friendly staff. Front desk staff were helpful in providing appropriate recommendations and directions. Shangri-La is centrally located. Most tourist attractions are within walking distance or short cab ride away. Room is clean and comfortable.
Reviewed October 06, 2013
9.3
Exceptional
Ernest from Canada
Couple
Deluxe Room
Stayed 3 nights in June 2013
Amazing customer service”
A luxury hotel, well-located, with great service
Highly recommend this hotel. As a luxury hotel, you expect certain givens. But Shangri-La went the extra mile for us. My wife lost her prescription glasses in Harbin and we only had one day left there, but still 2 weeks remaining on our overall trip. We explained our dilemma to the front desk. Being on a Saturday, we were not optimistic about finding an optometrist who could do a same day replacement. Shangri-La made a few phone calls and found an optical store who would be able to look after us. But how does one explain "prescription" in Chinese. No problem - Shangri-La sent one of their bilingual staff members with us to the optometrist and by 4:00 PM, my wife had a new set of glasses delivered to our hotel room. We could not have done this without the help from the hotel staff. Thank-you.
Reviewed July 06, 2013
9.3
Exceptional
HO from Malaysia
Family with young children
Deluxe Room
Stayed 1 night in February 2013
Great location and big rooms”
Big rooms
We enjoyed our stay in this hotel for a night and our room was located on a high floor overlooking the frozen Song Hua river. Overall, the service was good and the rooms in particular were big (and so are the beds) and spacious. It is truly a 5 star hotel with very good facilities. The breakfast is good and there is a wide spread of food. I would consider this hotel if I ever come to Harbin again and I would definitely recommend this hotel to anyone who wishes to enjoy such 5 star facilities
Reviewed February 23, 2013
9.3
Exceptional
Johanna from United Kingdom
Solo traveler
Superior Room
Stayed 5 nights in January 2013
lovely hotel”
staff very kind and caring
I had a wonderful time in your hotel and have some fantastic photographs of the Ice Festival in Harbin. You MUST give this festival more publicity as I seem to be the only English person who has been to see it. I want to come again next year and stay longer, when hopefully it will not be so cold. I understand that this was your coldest winter in China for over 30 years.
Reviewed February 01, 2013
7.3
Very good
toni from United Kingdom
Family with teens
Horizon
Stayed 2 nights in January 2013
Probably your best choice in Harbin”
Close to the river and ice and snow parks
We travelled over a weekend in January, for the sole purpose of seeing the Ice and Snow festival. Hotel was full, as it is their peak season with everyone there for the same reason! Rooms are fine, older style, and for the standard rooms, beware if you want an extra bed, they do not allow it. You have to book either the suite or premier rooms. We took a sleeping bag for my son! We pays extra for a club room, and this was worth doing, however, as the hotel was do busy, so was the lounge, especially for breakfast and cocktail hour. At breakfast, they needed more staff, food and plates were running out and not being restocked timely, the coffee machine kept breaking down so the management really do need to look at their staffing levels. The attitude of staff was brilliant, always trying to help and English was spoken well. You need to take a taxi to the ice park, probably only 5 mins away. The hotel doormen suggested that we keep the taxi waiting with us, at an additional cost of RMB70 per hour, and this is worth doing. As a lot of taxis are doing this it can be difficult to get one and and it is so cold you don't want to take the risk of being stuck outside whilst you wait.
Reviewed January 23, 2013
9.3
Exceptional
Chee from Singapore
Couple
Horizon
Stayed 1 night in December 2012
Excellent Service and Location”
Service, Location
Stayed in the Horizon Club room. The service was excellent. Promptly checked in and offered advice on where to go and what to do. The Club Lounge was comfortable, though a bit small. The food served was good and the variety was great. If you don't mind splurging, it is a luxury to stay at the Horizon Club. Strongly recommended.
Reviewed January 06, 2013
8.0
Excellent
Jacqueline from United Kingdom
Family with teens
Superior Room
Stayed 1 night in December 2012
Lovely staff”
Friendly staff
Lovely hotel although a bit dated. The breakfast served in your room is huge and very delicious. The Chinese restaurant is also a must try. I especially recommend the BBQ platter, the best suckling pig and roast goose I have had in a very long time.
Reviewed January 04, 2013
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