Shangri-La Jakarta

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Kota BNI, Jl. Jend. Sudirman Kav. 1, Sudirman, Jakarta, Indonesia, 10220

Highlights

Sparkling clean

Sparkling clean - Guests have rated this property 9.4/10 on cleanliness

310 meters to public transportation

310 meters to public transportation - Stasiun BNI City is within 310 meters

Check-in [24-hour]

Airport transfer

- Airport transfer available at additional charge. To request, check the...

Great Breakfast

- Many guests have praised the breakfast at this property

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Shangri-La Jakarta, in Sudirman’s premier business and shopping corridor, offers luxurious, spacious rooms with air-conditioning, private balcony/terrace, in-room safe and sleek showers; select rooms provide partial city views. Ideal for two travelers, the property features a magnificent swimming pool with a water playground and free floaters, a steamroom and family-friendly amenities. Start the day with varied breakfast options and arrange curated local tours with expert guides. Within a 10-minute walk of Grand Indonesia Mall and close to Sarinah Thamrin Plaza and Tanah Abang Market for easy shopping and dining. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

5 travelers have booked today.

Cleanliness 9.4
Facilities 9.3
Service 9.3
Location 9.1

Based on 3,369 verified reviews

Cleanliness

9.4

Facilities

9.3

Service

9.3

Location

9.1

Value for money

8.8

Room comfort and qua...

8.7

  • "Clean rooms, comfy beds, and genuinely friendly staff."
  • "Definitely worth to be one of the best hotel in Jakarta"
  • "Breakfast was delicious with plenty of options."
  • "My children love the pool, mini water park and kid’s club."
  • "The rooms and service and hospitality were top notch!"
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Nearest transportation options

Karet Railway Station is within 0.32 km

Stasiun BNI City is within 0.35 km

See map

9.1Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 53 places in walking distance!

Parking
FREE
Walkable places
LSPR Jakarta
310 m
General Soedirman Street
430 m
Dukuh Atas Skatepark
480 m
RPTRA Bonti
570 m
Karet Railway Station
320 m
Popular landmarks
Grand Indonesia Mall
900 m
National Museum
3.0 km
Gambir Train Station Building
3.2 km
National Monument (MONAS)
3.3 km
Istiqlal Mosque
3.9 km
Closest landmarks
Wisma 46 Kota BNI
220 m
Dental Asthetic
370 m
UOB Plaza Thamrin
590 m
UOB Plaza
610 m
Citywalk Sudirman
630 m

Good to know

Value for money8.8
Location rating9.1
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.2 km

Select your room

1/18

One-Bedroom Suite

88 m²/947 ft²
1 king bed
City view

9.2

Exceptional

Room comfort and quality
1/18

Deluxe King Room

1/14

Executive Suite

68 m²/732 ft²
1 king bed
City view

10.0

Exceptional

Room comfort and quality
1/14

Horizon Club King

45 m²/484 ft²
1 king bed
City view

9.0

Exceptional

Room comfort and quality
1/13

Horizon Club Twin

45 m²/484 ft²
2 single beds
City view
1/12

Deluxe Room King

43 m²/463 ft²
1 king bed
City view
Preferred by Couples

9.0

Exceptional

Room comfort and quality
1/11

Deluxe Room Twin

43 m²/463 ft²
2 single beds
City view

9.4

Exceptional

Room comfort and quality
1/8

Presidential Suite

1 king bed
1/8

Presidential Suite

1 king bed
1/5

THREE BAY SUITE

150 m²/1615 ft²
1 king bed

Frequently asked questions

Shangri-La Jakarta features water park while you remain at this property, providing visitors with entertainment value all throughout your holiday here.

Yes! The benefits of staying at Shangri-La Jakarta include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

While lodging at Shangri-La Jakarta, enjoy your evening or night out at Face Bar, BB's Bar, and Blowfish Bar to make the most out of your nightlife.

While residing at Shangri-La Jakarta, indulge in your morning or evening stroll at nearby park which include Dukuh Atas Skatepark, Mini Space Shuttle Park, and Taman RT 001/07.

Shangri-La Jakarta can speak in 4 languages and supports popular languages such as English and Mandarin Chinese for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Past guests that stayed at Shangri-La Jakarta have given this property a rating of 9.375 for its excellent cleanliness as the primary highlight for their stay.

Past business travelers that have stayed at this property have given Shangri-La Jakarta an average rating of 8.8. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given Shangri-La Jakarta an average rating of 9.2. You can look up on more in depth customer testimonials, and responses by filtering for a specific type of verified guest travelers down in the review section.

The closest train, metro, or bus station is Karet Railway Station, 317.57 m away from Shangri-La Jakarta.

Shopping options in Shangri-La Jakarta’s Sudirman neighborhood include Grand Indonesia Mall.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated time frame may be charged an additional fee.

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More about Shangri-La Jakarta

More about Shangri-La Jakarta

Experience Luxury and Comfort at Shangri-La Jakarta

Welcome to Shangri-La Jakarta, a five-star hotel located in the heart of Indonesia's vibrant capital city. With its impeccable service, luxurious amenities, and breathtaking views, this hotel promises an unforgettable stay for both business and leisure travelers. From the moment you step into the grand lobby, you will be greeted by the hotel's warm and attentive staff, ready to cater to your every need. With 662 elegantly appointed rooms and suites, Shangri-La Jakarta offers a wide range of accommodations to suit every traveler's preference. Each room is thoughtfully designed with modern furnishings, plush bedding, and state-of-the-art technology to ensure your utmost comfort. Whether you choose a Deluxe Room, Executive Suite, or the opulent Presidential Suite, you can expect a restful and rejuvenating stay. Check-in at Shangri-La Jakarta begins at 2:00 PM, allowing you to settle in and start your Jakarta adventure at your own pace. The hotel's check-out time is also conveniently set at 2:00 PM, giving you ample time to enjoy a leisurely morning before bidding farewell to this luxurious oasis. Families with children will find Shangri-La Jakarta to be a perfect choice. The hotel's child policy allows children between the ages of 2 to 10 to stay free of charge, making it an ideal destination for a memorable family vacation. The hotel also offers a range of family-friendly amenities, including a kids' club, swimming pool, and babysitting services, ensuring that both parents and children have a delightful and stress-free stay.

Unwind and Indulge in Shangri-La Jakarta's Exquisite Entertainment Facilities

At Shangri-La Jakarta, you are guaranteed a luxurious and entertaining stay with an array of exceptional entertainment facilities. Indulge in a shopping spree at the hotel's exclusive shops, where you can find a wide range of high-end fashion and accessories. After a day of exploring the vibrant city of Jakarta, head to the hotel's stylish bar and unwind with a refreshing cocktail or a glass of fine wine. For those seeking a lively night out, Shangri-La Jakarta boasts a vibrant nightclub that promises an unforgettable experience. Dance the night away to the beats of renowned DJs and enjoy the electric atmosphere. If you're in need of some pampering, the hotel's salon offers a variety of beauty treatments and hairstyling services to help you look and feel your best. To truly relax and rejuvenate, indulge in a soothing massage at the hotel's spa. Unwind in the hot tub, sauna, or steam room, and let the stress melt away. Immerse yourself in the tranquil surroundings of the hotel's garden, a serene oasis amidst the bustling city. Whether you're seeking entertainment, relaxation, or both, Shangri-La Jakarta's entertainment facilities are sure to exceed your expectations.

Unwind and Stay Active at Shangri-La Jakarta's Premier Sports Facilities

At Shangri-La Jakarta, guests can enjoy a wide range of top-notch sports facilities that cater to both fitness enthusiasts and leisure seekers. The hotel boasts a state-of-the-art fitness center equipped with modern exercise machines and equipment, making it the perfect place to kickstart your day with an invigorating workout. With complimentary access to the fitness center, guests can maintain their fitness routine even while on vacation. For those who prefer outdoor activities, Shangri-La Jakarta offers multiple tennis courts where guests can engage in friendly matches or take private lessons from professional instructors. The well-maintained courts provide an ideal setting for both beginners and experienced players to improve their skills or simply enjoy a game with friends. The hotel also features a refreshing outdoor pool, perfect for a leisurely swim or a relaxing sunbathing session. Guests can unwind by the poolside and indulge in refreshing beverages from the poolside bar. For a more thrilling experience, the water park offers thrilling slides and water attractions for both adults and children, ensuring a fun-filled day for the whole family. With a 24-hour fitness center, sports enthusiasts can enjoy a workout at any time that suits their schedule. Whether you prefer a morning jog on the treadmill or a late-night weightlifting session, Shangri-La Jakarta's fitness center is always ready to accommodate your fitness needs. So, whether you are looking to stay active or simply unwind, Shangri-La Jakarta's sports facilities have got you covered.

Convenience Facilities at Shangri-La Jakarta

Experience unparalleled convenience and comfort during your stay at Shangri-La Jakarta. With an array of top-notch convenience facilities, this hotel ensures that all your needs are met. Enjoy the luxury of 24-hour room service, allowing you to indulge in delicious meals or snacks at any time of the day or night. The laundry service ensures that your clothes are always fresh and clean, while the dry cleaning service takes care of your delicate garments. For added convenience, the hotel offers express check-in/check-out services, allowing you to save valuable time during your stay. The luggage storage facility ensures that your belongings are safe and secure, while the daily housekeeping service ensures that your room is always neat and tidy. Stay connected with complimentary Wi-Fi in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work. The safety deposit boxes provide peace of mind for your valuables, while the concierge is always on hand to assist with any queries or requests. Whether you are a smoker or non-smoker, the hotel caters to your needs with a designated smoking area. With these convenience facilities, Shangri-La Jakarta ensures that your stay is comfortable, hassle-free, and truly memorable.

Convenient Transport Facilities at Shangri-La Jakarta

Shangri-La Jakarta offers a range of convenient transport facilities to ensure a seamless and hassle-free stay for its guests. The hotel provides airport transfer services, allowing guests to arrive and depart with ease. Whether you're traveling for business or leisure, the hotel's dedicated concierge can assist you in arranging tours and excursions to explore the vibrant city of Jakarta. For guests who prefer to drive, Shangri-La Jakarta offers valet parking and a spacious car park onsite. The hotel also provides car hire services, giving guests the freedom to explore Jakarta at their own pace. Additionally, the hotel offers a taxi service for quick and convenient transportation around the city. To further enhance guests' convenience, Shangri-La Jakarta offers a ticket service, making it effortless to secure tickets for popular attractions and events. Whether you're attending a concert or visiting a cultural landmark, the hotel's knowledgeable staff can assist you in obtaining the tickets you need. Guests can also take advantage of the self-parking option available at the hotel's car park, which is free of charge. With its comprehensive range of transport facilities, Shangri-La Jakarta ensures that guests can easily navigate the city and make the most of their stay.

Luxurious Room Facilities at Shangri-La Jakarta

Indulge in ultimate comfort and luxury at Shangri-La Jakarta, where every detail has been meticulously designed to enhance your stay. The hotel offers an array of exceptional room facilities that ensure a memorable and relaxing experience. Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the Jakarta heat. Wrap yourself in the soft bathrobes provided, adding a touch of elegance and comfort to your stay. Stay updated with the latest news and events with the complimentary daily newspaper, keeping you informed throughout your stay. For your convenience, a hair dryer is provided in every room, allowing you to effortlessly style your hair before heading out for the day. Quench your thirst with the well-stocked mini bar, offering a range of refreshing beverages and snacks. Unwind in the evening and enjoy a wide selection of satellite/cable TV channels, providing endless entertainment options. At Shangri-La Jakarta, every room is thoughtfully equipped with these exceptional facilities to ensure a truly luxurious and enjoyable stay. Experience the epitome of comfort and convenience at this exquisite hotel in the heart of Jakarta, Indonesia.

Indulge in Exquisite Dining at Shangri-La Jakarta

At Shangri-La Jakarta, guests are treated to a culinary journey like no other. With a range of dining facilities available, there is something to satisfy every palate. Start your day with a delightful breakfast buffet, offering a wide selection of local and international dishes. From freshly baked pastries to made-to-order omelettes, the breakfast spread is sure to energize you for the day ahead. For a quick caffeine fix or a casual meet-up, head to the cozy coffee shop, where a variety of hot and cold beverages are served alongside light bites. Whether you prefer a rich espresso or a refreshing iced tea, the coffee shop is the perfect spot to relax and unwind. When it comes to fine dining, the hotel's restaurant is a must-visit. Indulge in a culinary experience that combines traditional Indonesian flavors with international influences. From gourmet seafood to succulent grilled meats, each dish is meticulously prepared using the finest ingredients. With an elegant ambiance and impeccable service, the restaurant provides a truly memorable dining experience. In addition to these dining options, guests can also enjoy the convenience of 24-hour room service. Whether you're craving a late-night snack or a full meal in the comfort of your room, the hotel's room service is ready to cater to your every need. With daily housekeeping ensuring a clean and comfortable environment, and a continental breakfast option available, Shangri-La Jakarta goes above and beyond to provide a memorable dining experience for its guests.

Luxurious and Spacious Rooms at Shangri-La Jakarta

Indulge in the opulence and comfort of Shangri-La Jakarta's exquisite room offerings. Choose from a variety of room types, each designed to cater to your unique preferences and needs. The Deluxe Room King and Deluxe Room Twin, both spanning 43 square meters, provide ample space and feature a King Bed or 2 Single Beds respectively. For those seeking an elevated experience, the Executive Suite offers a generous 68 square meters of space, complete with a King Bed. Experience the epitome of luxury with the Horizon Club King and Horizon Club Twin rooms. Spanning 45 square meters, these rooms provide exclusive access to the Horizon Club Lounge, where you can enjoy personalized services and stunning city views. For those desiring utmost comfort and space, the One-Bedroom Suite is the perfect choice. Boasting a generous 88 square meters, this suite features a King Bed and a separate living area. When you book these exceptional rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates, ensuring that you get the most value for your money. With Agoda's user-friendly interface and secure payment options, you can easily browse and book your preferred room at Shangri-La Jakarta, saving you time and effort. Experience the ultimate luxury and convenience by booking your stay at Shangri-La Jakarta through Agoda.

Discover the Vibrant Sudirman District in Jakarta

Located in the heart of Jakarta, the Sudirman district is a bustling and vibrant area that offers a unique blend of business, entertainment, and cultural experiences. This dynamic district is home to some of the city's most prominent landmarks, making it an ideal destination for both business and leisure travelers. One of the main highlights of Sudirman is the iconic Sudirman Central Business District (SCBD), which serves as the financial hub of Jakarta. Here, you'll find towering skyscrapers housing multinational companies, banks, and luxury hotels. The SCBD also boasts a wide range of dining options, from trendy cafes to upscale restaurants, offering a diverse culinary experience. Aside from its commercial importance, Sudirman is also known for its vibrant nightlife. The district is dotted with trendy bars, clubs, and entertainment venues, making it a popular spot for locals and tourists alike. Whether you're looking to dance the night away or enjoy live music performances, Sudirman has something to offer for everyone. For those seeking a cultural experience, Sudirman is also conveniently located near some of Jakarta's top attractions. Just a short distance away is the National Museum, where you can explore the rich history and heritage of Indonesia. Additionally, the famous National Monument (Monas) is within reach, offering panoramic views of the city from its observation deck. With its central location and diverse range of experiences, Sudirman is the perfect base for exploring the vibrant city of Jakarta. Whether you're here for business or leisure, you'll find yourself immersed in the energy and excitement of this dynamic district.

Convenient Airport Transfers to Shangri-La Jakarta

Welcome to Shangri-La Jakarta, a luxurious oasis nestled in the heart of Sudirman, Jakarta's bustling business district. Getting to this prestigious hotel from the nearest airports is a breeze, ensuring a seamless start to your stay. If you're arriving at Soekarno-Hatta International Airport, the most common gateway to Jakarta, you have several transportation options. The quickest and most convenient way is to take a taxi or private car. Taxis are readily available at the airport, and the journey to Shangri-La Jakarta takes approximately 45 minutes, depending on traffic conditions. Alternatively, you can pre-arrange a private car transfer through the hotel for a hassle-free experience. For travelers arriving at Halim Perdanakusuma International Airport, located closer to the city center, taxi services are also available. The journey to Shangri-La Jakarta from Halim Perdanakusuma International Airport typically takes around 30 minutes, making it a convenient choice for those seeking a shorter travel time. Once you arrive at Shangri-La Jakarta, you'll be greeted by a harmonious blend of elegance and Indonesian hospitality. The hotel offers a range of luxurious amenities, including spacious rooms with stunning city views, a tranquil spa, and exquisite dining options. Whether you're visiting for business or leisure, Shangri-La Jakarta provides a perfect sanctuary in the heart of Jakarta's vibrant metropolis.

A Culinary Haven in the Heart of Jakarta

When it comes to dining options, Shangri-La Jakarta is surrounded by a plethora of fantastic restaurants that will satisfy even the most discerning palates. Just steps away from the hotel, you'll find a diverse range of culinary delights. For a taste of Japan, head to Kimukatsu Pacific Place or Din Tai Fung WTC2, where you can indulge in delicious sushi, sashimi, and mouthwatering dumplings. If Korean cuisine is more your style, Mr. Park and Korean BBQ Grill offer an authentic dining experience with their sizzling barbecue and flavorful dishes. For those craving Indonesian flavors, Bubur Ayam Salim and Simpang Raya - Gatot Subroto Jakarta serve up traditional dishes that will tantalize your taste buds. And for a fine dining experience, AMUZ Gourmet Restaurant and August Restaurant are the perfect choices, offering exquisite French cuisine in elegant settings. No matter what type of cuisine you're in the mood for, Shangri-La Jakarta's surrounding restaurants are sure to leave you satisfied.

Shop Till You Drop at fX Sudirman Mall

Located just a stone's throw away from Shangri-La Jakarta, fX Sudirman Mall is a shopaholic's paradise. This trendy shopping destination offers a wide range of international and local brands, making it the perfect place to indulge in some retail therapy. From high-end fashion boutiques to electronics stores, fX Sudirman Mall has something for everyone. After a long day of shopping, you can unwind at one of the mall's many cafes or catch a movie at the cinema. With its convenient location and diverse shopping options, fX Sudirman Mall is a must-visit destination for any shopaholic staying at Shangri-La Jakarta.

Luxury at an Affordable Price: Shangri-La Jakarta vs. the Average Hotel in Jakarta

Indulge in the opulence of Shangri-La Jakarta without breaking the bank. With an average price of $190 per room, this luxurious hotel offers an unforgettable experience at a surprisingly affordable rate. In comparison, the average price of a hotel room in Jakarta is only $44, making Shangri-La Jakarta an exceptional value for the discerning traveler. Step into a world of elegance and sophistication as you enter the Shangri-La Jakarta. Impeccably designed rooms and suites provide a sanctuary of comfort, featuring modern amenities and breathtaking views of the cityscape. From the moment you arrive, you will be greeted with warm hospitality and personalized service, ensuring a memorable stay. While other hotels may offer lower prices, Shangri-La Jakarta goes above and beyond to provide an unparalleled experience. Indulge in the hotel's world-class facilities, including a luxurious spa, state-of-the-art fitness center, and an array of dining options that cater to every palate. Whether you're traveling for business or leisure, Shangri-La Jakarta offers a level of luxury that surpasses expectations, all at a price that won't break the bank. Book your stay today and discover the perfect blend of affordability and luxury at Shangri-La Jakarta.

A Family-Friendly Oasis with Amazing Facilities

Shangri-La Jakarta is a haven for families seeking a memorable getaway. With its expansive swimming pool and thrilling waterpark, children are guaranteed hours of endless fun. The pool's great ambience and professional, helpful staff create a safe and enjoyable environment for kids to splash around in. Parents can relax and unwind knowing that their little ones are having the time of their lives. The clean and well-maintained rooms provide a comfortable retreat after a day of excitement, while the delicious breakfast spread ensures everyone starts their day on a high note. From the friendly and smiling staff to the top-notch facilities, Shangri-La Jakarta truly caters to the needs of families, making it the perfect choice for a memorable vacation.

Exceptional Customer Ratings at Shangri-La Jakarta

Discover an exceptional hotel experience at Shangri-La Jakarta, where customer ratings consistently reflect the highest levels of satisfaction. With an impressive overall rating of 8.9, this luxurious hotel exceeds expectations across various categories, ensuring a memorable stay for every guest. One of the standout features of Shangri-La Jakarta is its exceptional staff performance, earning a remarkable rating of 9.1. From the moment you step foot into the hotel, you will be greeted with warm smiles and attentive service. The dedicated staff members go above and beyond to ensure that every guest's needs are met, providing personalized assistance and creating a welcoming atmosphere throughout your stay. In addition to the outstanding staff, Shangri-La Jakarta boasts excellent facilities that have garnered a rating of 9.1. The hotel offers a wide range of amenities to cater to every guest's needs and preferences. Whether you are looking to relax by the pool, work out at the fitness center, or indulge in a rejuvenating spa treatment, you will find everything you need for a truly enjoyable stay. The well-maintained facilities provide a sense of luxury and comfort, allowing guests to unwind and make the most of their time at the hotel. Furthermore, the hotel's commitment to cleanliness is evident in its impressive rating of 9.2. From the immaculate guest rooms to the pristine common areas, every corner of Shangri-La Jakarta is meticulously maintained. Guests can expect a spotless and hygienic environment throughout their stay, ensuring a comfortable and worry-free experience. With its exceptional staff performance, excellent facilities, and commitment to cleanliness, Shangri-La Jakarta has earned its reputation as a top-rated hotel in Jakarta. Book your stay today and experience the unparalleled hospitality and luxury that this hotel has to offer.

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Amenities and facilities

Exceptional9.3

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
Family
  • Children's books and toys
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Garden
  • Gym/fitness
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water park
  • Yoga room
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Adjustable height hand-held shower wand
  • Air conditioning
  • Alarm clock
  • Alcohol
  • Baby cot (upon request)
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Bathtub grab bar
  • Blackout curtains
  • Braille and tactile signage
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Concierge
  • Desk
  • Dishwasher
  • Fire extinguisher
  • First aid kit
  • Flashing door knocker
  • Fold-up bed
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Hand sanitizer
  • Hearing accessible room and/or kit
  • High floor
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • LAN Internet in room [free]
  • Laptop workspace
  • Lever handle on door
  • Linens
  • Locker
  • Lowered electrical outlet
  • Mini bar
  • Mirror
  • Mobility accessibility
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate shower/bathtub
  • Shoeshine kit
  • Shower
  • Shower chair
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TTY/TTD compatibilty
  • Visual alarm
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site
Jia
  • Cuisine: Chinese
  • Menu: Buffet
SATOO
  • Cuisine: Asian, Chinese, Indian, Indonesian, International, Italian, Japanese, Seafood, Turkish
  • Menu: Buffet, A-la-carte
Nishimura
  • Cuisine: Japanese
  • Menu: Buffet
Rosso
  • Cuisine: Italian
  • Menu: Buffet, A-la-carte
B.A.T.S.
  • Cuisine: American, International
  • Menu: Buffet

Location

Kota BNI, Jl. Jend. Sudirman Kav. 1, Sudirman, Jakarta, Indonesia, 10220

Exceptional9.1

Location

Airports
  • Halim Perdanakusuma International Airport (HLP)
    10.2 km 33 min drive
  • Soekarno-Hatta International Airport (CGK)
    20.1 km 41 min drive
Public transportation
  • Karet Railway Station
    320 m 7 min walk
  • Stasiun BNI City
    350 m
Hospital or clinic
  • Dental Asthetic
    370 m
Shopping
  • Grand Indonesia Mall
    900 m
Convenience store
  • Indomaret
    510 m 3 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Grand Indonesia Mall
    900 m
  • National Museum
    3.0 km
  • Gambir Train Station Building
    3.2 km
  • National Monument (MONAS)
    3.3 km
  • Istiqlal Mosque
    3.9 km
  • Jakarta Cathedral
    4.1 km
  • Museum Bank Indonesia
    7.3 km
  • Jakarta Old Town
    7.7 km
  • Ancol Dreamland
    8.9 km
  • Beautiful Indonesia in Miniature Park
    16.3 km
Nearby landmarks
  • Wisma 46 Kota BNI
    220 m
  • LSPR Jakarta
    310 m
  • Karet Railway Station
    320 m
  • Stasiun BNI City
    350 m
  • Dental Asthetic
    370 m
  • General Soedirman Street
    430 m
  • Dukuh Atas Skatepark
    480 m
  • Sudirman Railway Station
    500 m
  • Dukuh Atas BNI MRT Station
    510 m
  • RPTRA Bonti
    570 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 6 years old will receive breakfast free of charge.
  • Children 6-12 years old will be charged 50% of the adult price for breakfast.
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee852500 USD
Extras
  • Breakfast charge (unless included in room price)304920 USD
The property
  • Number of floors32
  • Number of rooms 662

Reviews of Shangri-La Jakarta from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.1

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.0
  • 8.0
  • 8.8
  • 10
  • 7.2
  • 10
  • 10
  • 10
  • 8.0

Most recent

From 2,347 reviews

  • Cleanliness score 9.4 out of 10
    Cleanliness9.4
  • Facilities score 9.3 out of 10
    Facilities9.3
  • Service score 9.3 out of 10
    Service9.3
  • Location score 9.1 out of 10
    Location9.1
  • Value for money score 8.8 out of 10
    Value for money8.8
  • Room comfort and quality score 8.7 out of 10
    Room comfort and quality8.7

Review summary

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This hotel is well-liked by many guests due to its excellent and friendly staff. The staff is very attentive and helpful. Great facilities are available, including a water playground for kids, making it a great place for families to stay. The breakfast selection is good, with a variety of menus that are delicious and varied. The rooms are spacious, clean, and comfortable.

Busy long weekends, breakfast service needs improvement, and staff shortage.

Guest Type
Room Type
Language
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  1. 8.0
    Excellent
    Yenny from Indonesia
    Family with young children
    Deluxe Room Twin
    Stayed 1 night in May 2026

    “Very good”

    Staff hospitality and professionalism are outstanding. Breakfast variety and taste was just ok (we expected better). Yet, we loved the jamu station with the stand-by mbok jamu and the coconut water during breakfast time. Not forget to mention the one female staff at the resto is so attentive to little kids. Kids club (low light and only inflatable slide with balls) and kid activities (coloring and instant painting kit) was so effortless, so it needs a lot of improvement. In fact, we chose to stay at Shangri-La bcs we had expected the kids would get excited with the waterpark; sadly, the water spray were so cold. In addition, my little kid might be "struggled" to step and do the slide by himself but the water park rules and the staff totally restrict the slide for kids only. Seems there is no toilet and changing room near the swimming pool, so I needed to go to indoor toilet (quiet far). My hotel room is also a bit far from the elevator so after swimming, it takes an effort to move with the wet swimsuits as fast as I can to the room.

    Reviewed June 15, 2026
  2. 7.2
    Very good
    Hj from Brunei Darussalam
    Couple
    Deluxe Room King
    Stayed 1 night in April 2026

    “Very good”

    One of the best hotel

    Reviewed May 29, 2026
  3. 8.8
    Excellent
    lorraine from United Kingdom
    Couple
    Horizon Club Twin
    Stayed 3 nights in May 2026

    “Excellent”

    Love this Hotel brand but would say they need to upgrade your gym equipments, it not quite adequate for for a 5* and especially as they seem to have business customers here staying for long periods

    Reviewed May 24, 2026
  4. 10.0
    Exceptional
    Nariswari from Indonesia
    Family with young children
    One-Bedroom Suite
    Stayed 1 night in April 2026

    “Great Hospitality as Always”

    Always a treat to stay in Shangrila Jakarta.

    Reviewed May 13, 2026
  5. 8.4
    Excellent
    Chris from United Kingdom
    Couple
    Deluxe Room King
    Stayed 2 nights in April 2026

    “First experience in Jakarta ”

    I wasn't expecting everything to be so isolated to walk anywhere. You either needed yr own car/ a driver/ or a grab taxi. I'm a person that likes to explore things on my feet

    Reviewed May 05, 2026
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