300 meters to public transportation
Located in heart of Kuala Lumpur
Free Wi-Fi in all rooms!
|Value for money||8.6|
|Distance to city center||0.1 Km|
|Nearest airport||Sultan Abdul Aziz Shah Airport (SZB)|
|Distance to airport||17.1 km|
"Attentive and friendly staff, good food, good and clean room."
January 9, 2019
"Thank you Shangri-La for giving us such wonderful memories."
January 2, 2019
"Restaurant service and staffs are always attentive."
December 28, 2018
From a business trip to a memorable vacation, the Shangri-La Hotel Kuala Lumpur is an excellent choice when choosing accommodations for your stay. Rated 5 stars, this hotel is perfect for experiencing a truly luxurious getaway for families, couples and business travelers. The rooms at this hotel overlook the city, giving you picturesque views of the city. This hotel is near landmarks and attractions such as Menara KL, Pavilion, Petronas Twin Towers, Super Park (Avenue K) and more.
The hotel’s 662 guest rooms and suites are appointed with modern amenities and feature a unique blend of Asian-accented contemporary style. Combined with commanding views of the city, rooms provide an inviting ambiance for peace and relaxation, whether staying for business or leisure. For fuss free service and convenience, book a Horizon Club room or a suite and you will have access to the Horizon Club Lounge. Club guests will be able to enjoy private check-in and check-out, daily breakfast, Afternoon Tea, evening cocktails and canapes, all day soft beverages, Wi-Fi and broadband internet access, one complimentary suit pressing and shoe shine service as well as access to meeting room facilities for two hours per day.
The hotel houses a serene spa, an impressive resort-style swimming pool, a fully equipped gym as well as shuttle service to key family friendly attractions for a fun bonding session. Get the most out of your stay and have a quick relaxing session at the Jacuzzi & Hydropool or Steam & Sauna rooms. The hotel also provides an around-the-clock front desk services and money exchange service, fronted by multilingual staff.
China Town and Jalan Alor should be on your to-do list as they are both famous for its local delicacies and memorable night market experiences. If being in nature is your cup of tea, the Bukit Nanas Forest Reserve is just 10 minutes away from Shangri-La Hotel Kuala Lumpur. The popular ecotourism destination is known to be the city’s natural green lung and it’s great for adults and kids to explore. Shangri-La Hotel Kuala Lumpur is rated as having the best location and value for money compared to other properties in the city. Book now and enjoy the ultimate experience within the heart of the city.
"Fantastic as usual from the check in and all the way after t..."
June 20, 2018
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-10 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 11 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds are dependent on the room you choose. Please ask the property for more details.
Show reviews that mention
Awesome 5 stars service”
From the moment i step into the hotel, to room service and restaurant, shangri-la had made me feel welcomed. the hotel also do a security scan of cars and guest with bags. though its a little bit of inconvenience but it made me feel much safer.
I travel a lot and usually I do not write recommendations as I am too lazy. However, for every rule there is an exception and Shangri La in KL truly deserves it: My girlfriend and I stayed at the hotel for two days as it was her birthday. Everything was perfect, from the surprise cake for her, to the hotels help provided to me for wrapping gifts, to the executive club free cocktails, the tip-top room and the great breakfast. I reall thank the entire team!
We booked horizon club with complimentary afternoon tea and breakfast. Food are good and we enjoy the stay in the hotel. The only bad is the musky smell from the carpet i guess. Swimming pool is old and water is not very clean. Overall others are good.
One of the best hotels i‘ve ever been
Beautiful room, large windows and comfy bed”
We really enjoyed our stay with a beautiful spacious room, large windows and nice bed. The staff had absolutely lovely service, and were super helpful... In fact, the only negative aspect was the room was a bit musty smelling - but it was honestly fine.
Only the best! ”
We booked this hotel for an anniversary stay after a work trip, and so glad we did! Upon arrival to our room, we were presented with an 'anniversary package', and came home that night to find rose petals scattered on our bed in the shape of a heart to mark the occasion. Aside from an easy check in, we were greeted with warmth and every service was catered for. The gym was outstanding, and has very modern weights machinery, a quiet room for stretching/boxing/TRX training, cardio machines, free weights, kettles, and enough benches to cater for 5/6 people. One of the best hotel gyms I've been to globally! On another note, the location was great and in close distance to Pavillion (shopping centre), restaurants and bars, and a fantastic breakfast buffet with everything you could possibly want - including ice cream! WOuld highly recommend, and will stay there next business trip also.
the best service experience”
best service experience and best facilities like shangrila
Excellent service from the front door, fast efficient check-in, clean, fresh room, comfortable bed and slept with out disturbance. Big verities of breakfast options and well presented fresh served food. No hassle check out and transport to airport. Totally recommended to all.
Not recommended ”
I didn’t enjoy my stay at the Shangri-La in KL that much for the below reasons: - Room was not really clean when I arrived. Cleaning service even left behind a used cleaning rag in the room. Room was clean the other days, though. - Hotel Pool was under maintenance for the whole four days I spent in KL. They have provided an alternative pool (outside the hotel premises) that didn’t come anywhere close to what they were promoting on Agoda or their own website - I have seen friendlier staff in other five star hotels in the region Positives: - Breakfast buffet was good and plentiful
Luxury Service Rest ”
We stayed in a suit with club lounge access great value for money, exceptional service from checkout through to check out, staff made us feel welcome. Quality of food at breakfast was best I have ever had in the many many hotels I have stayed in, alacarte breakfast offerings a rest stand out. We will be back 100%
It never disappoints. ”
Had a bit of trouble checking in as the staff could not find the room booked under Agoda (sorted eventually). Staff very patient and courteous. I appreciate that there were many helpful staff around who can assist. Love the spacious lay out and classic interior. It is a gorgeous hotel, actually. Room given was a corner room with amazing views of city. Cleanliness is a given and room, corridor, whole hotel smelt nice . Hotel is located smack in city, within 20 minutes slow stroll to KLCC and surrounded by good restaurants. Breakfast was good too, with the hotel giving a wide spread of dishes. Enjoyed walking around the garden and the maze in the compound. Definitely enjoyed the time away.
Recommended by a friend who had stayed many years back. A great recommendation it turns out. Great Points: - lots of food options (great Japanese restaurant + bars) - friendly staff - brilliant live music in the main bar - simply brilliant pillows and bed comfort - central location
Excellent customer service & room are nice too
Good location but housekeeping needs improvements.”
Had problems with room cleanliness, but staff listened and mitigated the concerns.
1. Staff were very friendly and helpful 2. Like that there were free shuttle to KLCC and Pavilion 3. Breakfast was good, there were a lot of varieties 4. Like the turn down service - when we come back to the room at the end of the day, the bed was made for bedtime
Super location great hotel”
If you are looking for a hotel to visit Kuala Lumpur. This is the one. Top location,you can walk to all the main attractions or malls. The hotelstaff is super helpfull,friendly and speak very good english. The rooms are very well equiped and insolated. You do not hear sound from the traffic,corridor or neighbours. The breakfast is good but very asian oriented. Would definately come back to Shangrila
Wonderful Hospitality and Experience”
I would like to pay tribute to the staff of Shangri-La Hotel, KL. From the moment you get down from your car till you get to your room, the staff has been extremely warm, friendly and has provided excellent customer experience. A special thanks especially to the Horizon Lounge staff, Ms Yune and the Horizon Lounge team for taking care of me and my young children during our stay. They know how to make your feel warm and welcome, by building rapport with us, as well as going the extra mile to ensure we are taken care off. My children enjoyed mixing and being around them and it felt like home to them. Thanks.
Nice location and good value”
Great location, walking distance to KLCC (the location of my conference). Breakfast got many choices. The only problem i had was with the staff during check in where i asked to pay for everything during check-in. And couple of days later, I found out that they forgot to bill it during my check in.
Love the Shang! ”
Great customer service! Hubby asked for a rose bouquet and rose petals on the bed and they were amazing. We could walk to the KLCC twin towers and mall for shopping and meals. Superb location. The massage was perfect at the spa and a special mention to Yanna who is the best therapist ever. I will definitely go back to the spa for her miraculous fingers!!