Shangri-La Kuala Lumpur
Get the most from an urban escape in Kuala Lumpur when you book a room at Shangri-La Kuala Lumpur. Located right in the city center, Shangri-La Kuala Lumpur saves you time and travel by letting you wake up right in the heart of the best neighborhood. Conveniently located only 8.3 km from Terminal Bersepadu Selatan, a stay at Shangri-La Kuala Lumpur adds efficiency to your trip with easy city access and diverse day trip options.
Have a hassle-free trip while enjoying the services and amenities offered by Shangri-La Kuala Lumpur. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Kuala Lumpur even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Shangri-La Kuala Lumpur thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Shangri-La Kuala Lumpur from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Shangri-La Kuala Lumpur even come with extra design features such as a separate living room. In some select rooms, you can find a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.
Dining and things to do
Every day at Shangri-La Kuala Lumpur begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Shangri-La Kuala Lumpur has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Recreational facilities at Shangri-La Kuala Lumpur are designed for escape and relaxation. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's yoga room. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.
Around the property
Experience Kuala Lumpur like a true local. Don't forget to stop by Menara Kuala Lumpur located 300 m away, where everyone who visits Kuala Lumpur wants to have their photo taken.
![Swimming pool [outdoor], Shangri-La Kuala Lumpur in Kuala Lumpur](http://pix10.agoda.net/hotelImages/10426/0/6b3f6af4023df31080bd03e382dc1045.jpg?ca=7&ce=1&s=1024x768 "Swimming pool [outdoor], Shangri-La Kuala Lumpur in Kuala Lumpur")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/10426/0/6b3f6af4023df31080bd03e382dc1045.jpg?ca=7&ce=1&s=98x98&ar=1x1)
Superb, memorable stay! ”
We are a couple travelling with a young toddler, and our stay in this hotel has been nothing but spectacular. Firstly, it’s a kid-friendly hotel that is generous with any special requests that we have (for e.g. extra bottles of water etc). The staff are very polite and helpful; we really appreciate it very much. Also, we had breakfast at the lemon garden cafe + horizon club lounge on separate days and the spread is great. Food is delicious. In-room dining also did a great job and the food was tasty(I personally liked the Ipoh hor fun very much). Pls continue to keep up the good work and friendly sincerity. 👍🏻 highly recommended for families with young children! Stay in the premier suite that comes with a tent too. 🤩
See room deals
Value for money”
Hotel staff go extra mile to make our stay as comfortable as possible. Paying that extra fees for Horizon Club was worth it. Though the building is old, the Shangri-La charm can still be felt throughout our stay. Location isn’t as fantastic by foot but 15 min walk to KLCC and pavilion is ok. Breakfast spread is decent and food quality is also good.
See room deals
Superb hotel if u are travelling with kids!”
We stayed in the Family Premier Suite and we had access to the Horizon Club which is really spacious with sofa sets and comfortable with minimal crowd for dining in. So if u are travelling with young children or infants then this is the place u should stay in where buffet dining is all included and you are not worried about your children walking and exploring around the area. Room is superb clean and comfy and the kids tent was awesome. My boy loves it! Last but not least customer service is excellent and staff were really friendly and helpful. I had requested the hotel to arrange for taking the delivery of my baby’s celebration cake as I was arriving late to the hotel. The staff took the cake and placed in our room and that really solved our hassle of rushing to the hotel. Thank you so much Shangrila…we had a wonderful staycation with our 2 boys!
See room deals
Pleasant experience ”
Airport pickup was on time, checkin was quick, staff at reception were courteous. Room was sparking clean, room service was very good. Checkout was nice. Overall can't find a single thing to complain. Would recommend this for any kind of traveller, would never think of any other hotel when I'm in KL
See room deals
Centrally located and nice hotel to return to”
Our family (2 seniors 2 adults and 1 three yo) booked two rooms here for our stay. We enjoyed the experience of staying at this hotel and the bountiful breakfast. Hotel room wise is nice. We liked the ambience and the view. Bed was really comfortable. While the pillows were too soft for our liking we liked the fact that the hotel actually places a spare firmer pillow in the wardrobe. The uniforms of the staff and their friendly attitudes really made our day when we come back from a day of shopping and sightseeing. Location wise is really central. Right next to KL tower and about 10mins walk to the Monorail station. It’s also about 10mins walk to the Hop on Hop off tourist bus stop that has a guide stationed there to take bookings. But this location isn’t good if you’re travelling with strollers or elderly who can’t walk much. The monorail doesn’t have lift access to the platform which made carrying a tired toddler on his stroller a living hell. Otherwise if you’re driving or grabbing around it’s near many key attractions. Food. Love it! Love the breakfast spread and the quality of the food. We weren’t there on the weekend so we didn’t get to experience the hotel’s kids programme.
See room deals
Wonderful experience at a surprisingly affordable price!”
My wife and I enjoyed our stay at Shangri-la at KL last Dec. From staff to food to the amenities around the hotel, it was just great! We are planning to return to Shangri-la this year!
See room deals
Exceptional”
It’s the second time we stayed at this hotel As usual we were well pleased with the service provided The room was nice and clean However we felt that the atmosphere was not as great as last time (4 years ago) Maybe because of too many kids running around? (Nothing against kids, but the noise level does go up) Therefore it didn’t feel as tranquil Oh we also miss the fruits we got last time we were here The masks provided was apprehended if not the quality was simply horrible! It fell apart after a short wear! Overall we enjoyed our stay
See room deals
Everything is PERFECT”
I went with my husband to celebrate our wedding anniversary there and were pleasantly surprised by a free room upgrade for our entire stay! Check-in process was smooth and when we entered our room, the bed was nicely decorated with rose petals and we even received a box of handcrafted chocolates with a card as our anniversary gift! Also, did I mention they also gave a complimentary Lush bath bomb for our stay too? The bed is comfy, the furniture although looked a bit dated but still give out that timeless luxurious feeling to the room, and most importantly the room is really clean. Other facilities - the Health Club is GREAT. I'm in love with the gym and the spa! The only minus point is the limited spread of their breakfast menu. Not sure if its because of the new SOP (most hotels don't do buffets now) but still most of the food tasted good. Special shoutout to Ms Fairuz & Pn Diana for your exceptional assistance & service! Will surely come again soon :)
See room deals
Superb service”
I booked 2 rooms at shangri la to spend our weekend together with my parents in law. The staffs were attentive. Overall the stay was great. We were given late checkout at 2pm as well Cons: no in room dining menu in the room. Furniture & setup looks a bit old & outdated but the bed & pillows are comfortable. Had my hi tea in the lobby. Taste wise, it was nothing extraordinary. The price was RM75 per pax. Size of the scones & cakes were tiny- like a fun size cake. Not recommended at all. Breakfast- normal. Nothing special. Other than that, service was superb. Check in & check out was smooth. All SOP was adhered accordingly. Will i come back? Maybe.
See room deals
Absolutely a happy new year here”
Had a staycation with my mum and thought a decent hotel with a decent breakfast would be good. Didn't expect it was way better and perfect, especially on the service. Here's why: 1. We reached precisely at 2pm and were in queue for check-in. The queue wasn't even long and we wouldn't mind waiting, but one counter staff promptly opened a station to check us in. In less than 5, we're happily in our room - 830 overlooking pool (well, I forgot to ask what's other view options) 2. In the room, sanitiser and alcohol wipes were provided for guests, just in case cautious guests want to do extra cleaning (we did!). And it was really good because I forgot to bring one 3. The breakfast. I had to agree with other reviews that their breakfast choices were really awesome and ample, no prob if you want Chinese, Asian or western. You won't starve. But TBH i had mostly coffee only, and few bites of buns and porridge (so not much comments on taste). And thumbs up for the cafe staff for sending me coffee again on my second trip down even though it's the end of breakfast session. Thank you! 4. Facilities. I don't know bout others cos I used only gym, and I must said it's a must-go! Feel like a clubhouse, and you get to do your workout overlooking some greens. Feedback? There's one really I couldn't be not sharing, as this is kinda important amidst covid threat. Upon our arrival for breakfast, we were shown to a table, where it had been set. While we were sitting down, a kind gentleman next table called for a waiter asking him to change the plates and utensils for us, saying someone had been using them earlier before us but it wasn't taken away yet! We were kinda shocked (imagine if the guy wasn't there to tell) and even after it was replaced, we got paranoid and asked to change my mum's set as well. That probably explained why I had little appetite you see. Overall? I would really love to go back, but I'll always request for a change on anything that's set without me seeing it first
See room deals
Good place ”
Things to look forward to: 1) breakfast buffet spread 2) spacious, comfortable bed 3) room facilities Things that could be improved: 1) musky smell in the room. It's not that it's unpleasant, but it's something unusual. Smells like something that you get from entering old buildings, but it's not. Can't seem to understand what it is and whether it is intentional. Don't know whether to be concerned or not. 2) room service food portion could be improved. Had a delicious biryani but left wanting more. Some more papadoms, achar or any indian vegetables side dishes to accompany my biryani would have been nice.
See room deals
Suite Accommodation”
Paid for the upgrade in a suite. Room has plenty of space with all the perks including tea time with all kinds of deserts. Location is excellent and close to the mall and twin towers.
See room deals
Exceptional”
Although they are unable to fulfil the request of small decoration for birthday (it comes with additional charge), but the reception lady gave us free room upgrade and surprisingly, a free cake. The staffs were so nice and helpful. We also visited their Lemon Restaurant for dinner buffet, the waiters reacting quickly, to pour us some water and put away our dirty plates. Overall, nice experience :)
See room deals
one of the oldest 5th Star Hotel in Kuala Lumpur”
the hospitality staffs are very friendly and helpful. they will gladly help to bring your luggage to your rooms. rooms are clean and well kept. The breakfast buffet has numerous meal selections from multiple cuisines.
See room deals
almost perfect - too good, maybe too much for me”
An old hotel, the design look dated. BUT very well maintain (i understand now why others complain about other hotels not well maintained) Parking - Start with parking, a bit tight. a norm for an old building. but no issue to find parking space Check in - best experience. Every single worker that we meet (OR walk nearby) request for help. And after check in process the girl (who process for our check) follow us until lift open Lift - i never experience a lift system that work so fast. during my stay i never had to wait more than 10 seconds for lift to open. Room - Room is large but looks dated. we get a birthday cake even without a special request. i like the AC control - very simple (up, down & AC) TV - more than 25 'working' channel Breakfast - a lot nice & special menu. cannot try all as still full. they give us a same seat as dinner night before (which is a nice touch) Service - even the Maze Garden door was lock, somebody look we try to access it and help to unlock for us
See room deals
Amazing!”
First time to stay in Shangri-La Kl but I can only say nicest things about them. Staffs are 100% attentive, helpful and accommodating. They always greet you with a smile😊. Amenities are awesome as well and I enjoyed so much in their whirlpool. Rooms are very cozy and clean. We also enjoyed scrumptious buffet breakfast because there are varieties of food to choose from. Check in and check out is hassle free.It's highly recommendable to those who are looking for a place to stay in Kl. I will definitely schedule my next staycation.
See room deals
Nice room”
I love a very clean room and nice view of the city. Definitely will come again for our staycation.
See room deals
Perfect Short Staycation”
Surprise stay for my wife for our 14th Wedding Anniversary. Thank you so much to Mr Ali Shariati at Front Desk & Ms Zie at the Horizon Club Lounge for making our stay more memorable. The hotel make special gesture with the special amenities room setup in our room. Breakfast was good. We did not try the dinner buffet but ordered room service instead. Overall the service from their staff that make us want to come back! It has been a while that you ever experience the original hospitality service during these time! Bravo!!
See room deals
Exceptional”
Overall, shangri la provide very good services. Staff all are very friendly and helpful from registration till check out. Staff named Saiful was very kind, friendly and helpful. Nice and clean room. Food served for breakfast buffet are good. But can add more varieties.
See room deals
Excellent hospitality and exceeded our expectation”
It has been my 5th year of continuing support of Shangrila Kuala Lumpur and its international locations whenever I travel. I love the ambience, most and foremost its cleanliness and the facilities available ! Shangrila never fails to impress me!
See room deals