This property is in high demand!
Last booked 10 hours ago | 12 travelers are looking at this property right now
"Staffs are friendly and very accommodating."
August 29, 2018
300 meters to public transportation
Located in heart of Kuala Lumpur
Last booked 10 hours ago | 12 travelers are looking at this property right now
|Value for money||8.6|
|Distance to city center||0.1 Km|
|Nearest airport||Sultan Abdul Aziz Shah Airport (SZB)|
|Distance to airport||17.1 km|
From a business trip to a memorable vacation, the Shangri-La Hotel Kuala Lumpur is an excellent choice when choosing accommodations for your stay. Rated 5 stars, this hotel is perfect for experiencing a truly luxurious getaway for families, couples and business travelers. The rooms at this hotel overlook the city, giving you picturesque views of the city. This hotel is near landmarks and attractions such as Menara KL, Pavilion, Petronas Twin Towers, Super Park (Avenue K) and more.
The hotel’s 662 guest rooms and suites are appointed with modern amenities and feature a unique blend of Asian-accented contemporary style. Combined with commanding views of the city, rooms provide an inviting ambiance for peace and relaxation, whether staying for business or leisure. For fuss free service and convenience, book a Horizon Club room or a suite and you will have access to the Horizon Club Lounge. Club guests will be able to enjoy private check-in and check-out, daily breakfast, Afternoon Tea, evening cocktails and canapes, all day soft beverages, Wi-Fi and broadband internet access, one complimentary suit pressing and shoe shine service as well as access to meeting room facilities for two hours per day.
The hotel houses a serene spa, an impressive resort-style swimming pool, a fully equipped gym as well as shuttle service to key family friendly attractions for a fun bonding session. Get the most out of your stay and have a quick relaxing session at the Jacuzzi & Hydropool or Steam & Sauna rooms. The hotel also provides an around-the-clock front desk services and money exchange service, fronted by multilingual staff.
China Town and Jalan Alor should be on your to-do list as they are both famous for its local delicacies and memorable night market experiences. If being in nature is your cup of tea, the Bukit Nanas Forest Reserve is just 10 minutes away from Shangri-La Hotel Kuala Lumpur. The popular ecotourism destination is known to be the city’s natural green lung and it’s great for adults and kids to explore. Shangri-La Hotel Kuala Lumpur is rated as having the best location and value for money compared to other properties in the city. Book now and enjoy the ultimate experience within the heart of the city.
"Hotel name itself sells itself!"
January 7, 2019
"Attentive and friendly staff, good food, good and clean room."
January 9, 2019
July 30, 2018
"Most staffs are friendly."
December 28, 2018
"Great hotel although it would have been nice to see more loc..."
December 12, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Shangri-La Hotel Kuala Lumpur
Show reviews that mention
Not recommended ”
I didn’t enjoy my stay at the Shangri-La in KL that much for the below reasons: - Room was not really clean when I arrived. Cleaning service even left behind a used cleaning rag in the room. Room was clean the other days, though. - Hotel Pool was under maintenance for the whole four days I spent in KL. They have provided an alternative pool (outside the hotel premises) that didn’t come anywhere close to what they were promoting on Agoda or their own website - I have seen friendlier staff in other five star hotels in the region Positives: - Breakfast buffet was good and plentiful
We booked horizon club with complimentary afternoon tea and breakfast. Food are good and we enjoy the stay in the hotel. The only bad is the musky smell from the carpet i guess. Swimming pool is old and water is not very clean. Overall others are good.
Quiet and nice”
Hotel is slightly away from the busy Bukit Bintang has it is quiet and nice. Not over crowded. There is a LRT station nearby hence it is convenient to move around.
Beautiful room, large windows and comfy bed”
We really enjoyed our stay with a beautiful spacious room, large windows and nice bed. The staff had absolutely lovely service, and were super helpful... In fact, the only negative aspect was the room was a bit musty smelling - but it was honestly fine.
Only the best! ”
We booked this hotel for an anniversary stay after a work trip, and so glad we did! Upon arrival to our room, we were presented with an 'anniversary package', and came home that night to find rose petals scattered on our bed in the shape of a heart to mark the occasion. Aside from an easy check in, we were greeted with warmth and every service was catered for. The gym was outstanding, and has very modern weights machinery, a quiet room for stretching/boxing/TRX training, cardio machines, free weights, kettles, and enough benches to cater for 5/6 people. One of the best hotel gyms I've been to globally! On another note, the location was great and in close distance to Pavillion (shopping centre), restaurants and bars, and a fantastic breakfast buffet with everything you could possibly want - including ice cream! WOuld highly recommend, and will stay there next business trip also.
An average to good experience”
Overall ok. I felt a couple of issues. As I am a frequent business traveller I tend to compare with the best experiences within the same range. Minor toiletry issue - no vanity kit and room slippers open foot doesn’t work well for all sizes. This adds to the experience.
1. Staff were very friendly and helpful 2. Like that there were free shuttle to KLCC and Pavilion 3. Breakfast was good, there were a lot of varieties 4. Like the turn down service - when we come back to the room at the end of the day, the bed was made for bedtime
Super location great hotel”
If you are looking for a hotel to visit Kuala Lumpur. This is the one. Top location,you can walk to all the main attractions or malls. The hotelstaff is super helpfull,friendly and speak very good english. The rooms are very well equiped and insolated. You do not hear sound from the traffic,corridor or neighbours. The breakfast is good but very asian oriented. Would definately come back to Shangrila
They do not want you booking via Agoda!”
I am a member of Shangri La’s Golden Circle loyalty scheme. When I booked this stay I received an email informing me that I would not receive any Golden Circle benefits during my stay. Whilst my experience with Agoda was very good I will think twice before using Agoda again when staying at a Shangri La hotel!
I planned my proposal in Shangri-La and the service provided was amazing!!! I was truly humbled by the reception and services that was provided. Thank you to the reservation manager, Sean Lee and his team for helping me to coordinate the proposal. Your services left an indelible memory for us. Thank you Shangri-La for giving us such wonderful memories. I would definitely come back again for your top notch service.
Luxury Service Rest ”
We stayed in a suit with club lounge access great value for money, exceptional service from checkout through to check out, staff made us feel welcome. Quality of food at breakfast was best I have ever had in the many many hotels I have stayed in, alacarte breakfast offerings a rest stand out. We will be back 100%
It never disappoints. ”
Had a bit of trouble checking in as the staff could not find the room booked under Agoda (sorted eventually). Staff very patient and courteous. I appreciate that there were many helpful staff around who can assist. Love the spacious lay out and classic interior. It is a gorgeous hotel, actually. Room given was a corner room with amazing views of city. Cleanliness is a given and room, corridor, whole hotel smelt nice . Hotel is located smack in city, within 20 minutes slow stroll to KLCC and surrounded by good restaurants. Breakfast was good too, with the hotel giving a wide spread of dishes. Enjoyed walking around the garden and the maze in the compound. Definitely enjoyed the time away.
Recommended by a friend who had stayed many years back. A great recommendation it turns out. Great Points: - lots of food options (great Japanese restaurant + bars) - friendly staff - brilliant live music in the main bar - simply brilliant pillows and bed comfort - central location
5 Star Experience at one of KLs finest hotels. Best buffet in KL”
We stayed a total of 10 nights at Shangri-La Kuala Lumpur and it was truely a fantastic experience. From the moment you step out of your car, the service is unending. The door staff to the reception, the cleaners to the maids, the chefs to the kitchen staff are all smiling, attentive and helpful. We were travelling with our 1.5 year old daughter, so my wife and I are very picky with our hotels and our expectations are very high. Shangri La far exceeded those expectations, they went above and beyond, I especially wish to mention service manager Fairuz, she was absolutely amazing and made the stay even better. Thanks for all your help. I also wish to mention Chef Goh, one of the 6 chefs at the lemon tree restaurant. I'll be writing a more thorough review on TripAdviser. But in summary, if you are looking for a 5 star (a true 5 star) hotel in Kuala Lumpur, with a large swimming pool, great gym and health centre (spa, sauna, steam room, hair salon, beauty spa), an amazing buffet breakfast (absolute necessity), a convenient location. Then Shangri La KL is your hotel. Other hotels may be more in the centre of Bukit Bintang or KLCC but you need to consider KL traffic. It will literally take you half an hour to move 1km. Shangri La was close enough that taxi rides were a few minutes, but detached enough that we were always in a traffic jam. I'll definitely be returning in future. Thank you for the lovely stay and thank you for all the extras.
Wonderful Hospitality and Experience”
I would like to pay tribute to the staff of Shangri-La Hotel, KL. From the moment you get down from your car till you get to your room, the staff has been extremely warm, friendly and has provided excellent customer experience. A special thanks especially to the Horizon Lounge staff, Ms Yune and the Horizon Lounge team for taking care of me and my young children during our stay. They know how to make your feel warm and welcome, by building rapport with us, as well as going the extra mile to ensure we are taken care off. My children enjoyed mixing and being around them and it felt like home to them. Thanks.
Nice location and good value”
Great location, walking distance to KLCC (the location of my conference). Breakfast got many choices. The only problem i had was with the staff during check in where i asked to pay for everything during check-in. And couple of days later, I found out that they forgot to bill it during my check in.
Love the Shang! ”
Great customer service! Hubby asked for a rose bouquet and rose petals on the bed and they were amazing. We could walk to the KLCC twin towers and mall for shopping and meals. Superb location. The massage was perfect at the spa and a special mention to Yanna who is the best therapist ever. I will definitely go back to the spa for her miraculous fingers!!
Everything is good about the hotel, but their Golden Circle team are bringing the overall experience”
Almost 2 years of my incidental spend with Shangri La hotels were never converted into GC points. They don’t care to help at all. But the hotel staff at KL are a delight. Location is brilliant. Rooms are pretty decent and food is not bad at all.
Great location and amazing staff”
I always stay at the Shangri-La for business and the staff's hospitality is amazing! Fantastic location with KLCC a mere 10-mins walk away. The hotel even provide shuttle service to Pavilion and KLCC. The one thing I always look forward to is the breakfast as the spread is so sumptuous and the staff just treat you like royalty!
Too many smokers everywhere”
No designated area for smoking. Smokers puffing away at every outdoor space even at the swimming pool. Uncomfortable for non smoking guests (and harmful to health!). Not suitable for families bringing young children unless you plan to just stay in the room and not go out at all.