Shangri-La Hotel Lhasa
Shangri-La Hotel Lhasa
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Horizon Room with 2 Twin Beds - Bathroom Shangri-La Hotel Lhasa
Horizon Room with 2 Twin Beds - Bathroom
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Lobby Shangri-La Hotel Lhasa
Lobby
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Lobby Shangri-La Hotel Lhasa
Lobby
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Swimming pool Shangri-La Hotel Lhasa
Swimming pool
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See map Shangri-La Hotel Lhasa
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Excellent
Location
8.9
See all 41 photos Shangri-La Hotel Lhasa
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Shangri-La Hotel Lhasa

Excellent location
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Excellent
From 32 reviewsSee what guests said
8.9
Recommended by 86% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

Room choices
9.7
Exceptional
Room comfort & quality
Executive Suite
Executive Suite
...
  • Garden view
  • 86 m²/926 ft²
  • 1 king bed
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Horizon Room with King Bed
Horizon Room with King Bed
...
  • Garden view
  • 43 m²/463 ft²
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Horizon Room with 2 Twin Beds
Horizon Room with 2 Twin Beds
...
  • Garden view
  • 43 m²/463 ft²
  • 2 single beds
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Deluxe King
Deluxe King
...
  • Mountain view
  • 43 m²/463 ft²
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Deluxe Twin Room
Deluxe Twin Room
...
  • Garden view
  • 43 m²/463 ft²
  • 2 single beds
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Horizon Club King Room
Horizon Club King Room
...
  • 43 m²/463 ft²
  • 1 super king bed
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Horizon Club Twin Room
Horizon Club Twin Room
...
  • 43 m²/463 ft²
  • 2 single beds
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Horizon Club Twin Room with Potala View
Horizon Club Twin Room with Potala View
...
  • 43 m²/463 ft²
  • 2 single beds
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Premier Deluxe
Premier Deluxe
...
  • City view
  • 55 m²/592 ft²
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Premier King Bed
Premier King Bed
...
  • 54 m²/581 ft²
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More about Shangri-La Hotel Lhasa

More about Shangri-La Hotel Lhasa

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Real reviews from real guests

Agoda Reviews (32)Booking.com Reviews (111)
8.9
Excellent
Read reviews from:
Cleanliness9.4
Facilities9.1
Location8.9
Room comfort and quality9.7
Service8.4
Value for money8.7
Provided by verified guests of Agoda
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简体中文
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Room type
Deluxe King
Executive Suite
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Showing 21 verified guest comments
12
10.0
Exceptional
Mei from Hong Kong
Couple
Deluxe King
Stayed 1 night in March 2018
Exceptional”
very clean. very comfortable, good location. highly recommended
Reviewed April 14, 2018
8.0
Excellent
Ricci from Hong Kong
Solo traveler
Deluxe King
Stayed 2 nights in October 2017
Both breakfast and afternoon tea are nice. Hotel is located in the city centre, walking distance to potala palace. ”
Staff are very efficient and helpful.
Reviewed November 03, 2017
8.0
Excellent
yinxiao from China
Couple
Stayed 2 nights in November 2016
excellent facilities, some staff lack of trainng, breakfast ok”
would recommend, Lhasa is not an easy place to adapt to. hotel has oxygen bar. the nurse in the medical centre is not friendly at all though. breakfast is ok, not the usual standard of Shangri-La but guess is the best most western I can get in Lhasa.
Reviewed September 20, 2017
10.0
Exceptional
Marsalino from Indonesia
Couple
Deluxe King
Stayed 1 night in June 2017
Unforgettable”
I stayed there for 2 nights and felt very comfortable during the stay. The buffet for dinner also very nice.. but the horizon club food not very fresh.. The room also very clean and comfortable. The staff also friendly.
Reviewed July 29, 2017
10.0
Exceptional
Liu from Taiwan
Business traveler
Executive Suite
Stayed 2 nights in June 2017
Very comfortable when I live in hotel”
Nice , clean, good service I love this hotel. I will come to next time
Reviewed July 05, 2017
7.2
Very good
Sau from Hong Kong
Group
Stayed 1 night in June 2016
A bit disappointed”
The room is good, but the level of the staffs are not up to standard. The temperature of the room is fixed, too hot for me, makes me cannot sleep well.
Reviewed June 27, 2017
8.8
Excellent
Nathan from United Kingdom
Couple
Horizon Room with King Bed
Stayed 2 nights in July 2016
A new kind of Lhasa experience”
I decided to book this hotel to relax after a tour to Everest Base Camp and back knowing that we would probably want to relax and knowing that in we would be trapped in Lhasa because of the Chinese rules and reg's. On arrival we had a problem as I booked a room with a "Landmark View". When we went into room there was a view of the garden and other rooms in the shangri-la. I asked where the landmark was? They didn't know what a Landmark meant, they said it was the garden and then suggested I could see a Landmark "Potala Palace" from the bar anyway so all good. Eventually they agreed that I could have a room with the Potala Palace view. They were very kind and apologetic about it all. Everything there is beautiful. Lovely long swimming pool, gym, oxygen room, spa. The breakfast is gorgeous as is the Horizon Lounge which provided complimentary drinks and food. You can easily walk to Potala Palace or a taxi to Jokhang Temple/Barkhor Square and the bars and restaurants down there for $1.5. Be aware that the taxi's stop and pick up other people along the way (more like a car share). Sadly, at the end of the stay I went to pay and they'd added 6% VAT and 10% Service Charge to the agreed Agoda price and they wouldn't back down even though on Agoda it said, "What you see is what you pay". I had no option but to pay and I am currently taking the issue up with Agoda ad hopefully they will reimburse, Other 5* hotels work harder for you, example, larger minibar, fruit left in your room etc, coffee machine etc. The hotel lacks the special touches you are paying extra for but I was glad I booked to stay here if only to relax after an amazing trip around a beautiful and amazing country. Hopefully the issue with the VAT and SC can be sorted between Agoda and the Shangri-la as it was a disappointing end to a lovely stay.
Reviewed July 26, 2016
8.0
Excellent
Thanh from Netherlands
Couple
Deluxe King
Stayed 1 night in August 2015
Great hotel, but language barrier is a big issue ”
Nice interior, comfortable and spacious room
The hotel was great and room are comfortable. However the staff performance was a big letdown. Most staff speaks English poorly. Ordering room service was an adventure: they forgot an item on my order, didn't bring my side dish, used wrong ingredients etc. And at the health centre the staff didn't even know their own menu and prices. For a 5-star hotel this is a big letdown. However the hotel facilities and interior were superb
Reviewed August 27, 2015
10.0
Exceptional
Gustina from Indonesia
Solo traveler
Deluxe Twin Room
Stayed 2 nights in November 2014
The best of Tibetan ”
still very tibetan culture, clean and spacious
i enjoyed the stay in Lhasa with the beautiful and proffesional people, easy access to Potala and downtown by walking
Reviewed March 04, 2015
7.3
Very good
Tung from Hong Kong
Solo traveler
Deluxe King
Stayed 1 night in September 2014
A moment in Tibet ”
Hotel condition, staff performance, and overall presentation.
Reviewed December 04, 2014
9.0
Exceptional
Josh from Malaysia
Couple
Deluxe King
Stayed 1 night in June 2014
as the hotel's name implied.."Shangri,la"”
Attending staff, quiet environment & comfortable room
as the hotel's name implied.. "Shangri,la". I am happy with their service!!
Reviewed June 16, 2014
9.7
Exceptional
Josh from Malaysia
Couple
Deluxe King
Stayed 1 night in June 2014
as the hotel's name implied.. " Shang-ri La"”
good quality restaurants, attentive staff & comfortable room
as the hotel's name implied.. " Shang-ri La"
Reviewed June 15, 2014
10.0
Exceptional
Yan from Hong Kong
Group
Stayed 3 nights in March 2018
環境很好”
只是房間有點焗,不懂弄空調,但整體很好而且很多環保上的支持行動。
Reviewed May 27, 2018
10.0
Exceptional
JINHUA from China
Business traveler
Stayed 4 nights in April 2018
位置好,舒适”
酒店离布达拉宫和罗布林卡都很近,位置优越,但此时拉萨市区到处挖路,有点脏。酒店硬件设施很不错,1楼有免费氧吧和住酒店医生,保障算是不错,不过医疗费用稍贵,一名女团友因高反半夜心跳加速求诊,吸氧打点滴花了700多元,不过大半夜要去外面找医院也是麻烦,所以就在酒店就医了。总的来说服务很不错,房间也干净,唯独走廊开的暖气太热,闷的有点难受。还是值得推荐入住的。
Reviewed April 26, 2018
10.0
Exceptional
yu from China
Couple
Deluxe King
Stayed 3 nights in February 2018
拉萨幸运之旅”
酒店位置好,离布达拉宫很近,在酒店可以看到布宫的侧影,香宫的饭菜很好吃,非常值得入住,结帐遇到了一点小问题,酒店也及时与Agoda沟通,得到很好的处理,以后订酒店就上Agoda😊
Reviewed February 23, 2018
8.0
Excellent
Liang from China
Couple
Deluxe King
Stayed 2 nights in December 2017
环境不错,维护和服务跟不上”
第一个房间很冷,空调不行。安排了换房并且升级。服务人员处理问题明显不如内地专业度高,希望有所改善
Reviewed January 03, 2018
7.2
Very good
LI from China
Solo traveler
Deluxe King
Stayed 3 nights in June 2016
除了服务以外都好评”
服务效率极低,服务中心的电话总是没有人接。打电话麻烦工作人员来修下不制冷的冰箱,客服说马上到,半个小时后还是没人来,再打给客服,又告知马上到。还曾拜托礼宾部叫过一次出租,等了十几分钟车还没来,再次询问礼宾部才发现他们忘记给我们叫车了:)
Reviewed July 13, 2016
10.0
Exceptional
TINGTING from China
Solo traveler
Deluxe King
Stayed 2 nights in January 2016
舒适的住宿体验”
房间舒适
舒适的住宿体验,感谢。
Reviewed January 06, 2016
10.0
Exceptional
TINGTING from China
Solo traveler
Deluxe King
Stayed 2 nights in January 2016
舒适的住宿体验”
房间舒适
舒适,感觉良好
Reviewed January 06, 2016
3.6
Hiu from Hong Kong
Solo traveler
Horizon Club Twin Room
Stayed 3 nights in June 2018
Acceptable”
bad internet connection
Reviewed June 10, 2018
12
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