Shangri-La Hotel Shenzhen

Shangri-La Hotel Shenzhen

East Side, Railway Station, Jianshe Road, Luohu District, Shenzhen, China, 518001
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Superior - Bed Shangri-La Hotel Shenzhen
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    Lobby Shangri-La Hotel Shenzhen
    Swimming pool [outdoor] Shangri-La Hotel Shenzhen
    Fitness center Shangri-La Hotel Shenzhen
    Superior - Bed Shangri-La Hotel Shenzhen
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    Exterior view Shangri-La Hotel Shenzhen

    Shangri-La Hotel Shenzhen Reviews

    8.3
    Excellent
    /10
    (1312 reviews)See what guests said
    8.8
    Excellent

    "Nice breakfast, near station"

    marshall

    -

    July 19, 2018

    8.5
    Excellent room comfort and quality
    Recommended by 84% of guests

    Things you’ll love about Shangri-La Hotel Shenzhen

    Things you'll love

    • 220 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Shenzhen

    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • KK 1001.51 km
  • COCO Park6.62 km
  • Lianhuashan Park6.64 km
  • Dafen Oil painting Village9.2 km
  • Mangrove Forest Natural Protection Area11.29 km
  • Splendid China Park13.75 km
  • Happy Valley14.26 km
  • He Xiangning Art Museum14.34 km
  • OCT East Shenzhen20.53 km
  • This property is in high demand!

    Last booked 12 hours ago | 5 travelers are looking at this property right now

    Value for money7.8
    Location rating9.0
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport30.7 km

    Rooms available at Shangri-La Hotel Shenzhen

    8.5
    Excellent
    Room comfort & quality
    Club Hot Deal
    Club Hot Deal
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Horizon
    Horizon
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds or 1 queen b...
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Suite Hot Deal
    Executive Suite Hot Deal
    ...
    • Room size: 60 m²/646 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Deluxe Hot Deal
    Deluxe Hot Deal
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds or 1 queen b...
    Enter dates to see prices
    Superior Hot Deal
    Superior Hot Deal
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds or 1 queen b...
    Enter dates to see prices
    Horizon Club King Room
    Horizon Club King Room
    ...
    • Non-smoking
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Have a question for Shangri-La Hotel Shenzhen?

    What people love about Shangri-La Hotel Shenzhen

    • 8.4
      Excellent

      "Just next to the train station, lots of taxi outside the hotel, clean and nice staff"

      Kit F.

      |

      July 13, 2018

    • 9.6
      Exceptional

      "Lovely helpful staff."

      Heather

      |

      April 4, 2018

    • 9.6
      Exceptional

      "Rooms very spacious."

      Heather

      |

      April 4, 2018

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    More about Shangri-La Hotel Shenzhen

    More about Shangri-La Hotel Shenzhen

    8.4
    Excellent

    "Nice location, good for travel"

    yanhong

    |

    January 4, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Good hotel, very friendly staff."

    Christopher

    |

    November 26, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    360o Bar, Restaurant and Lounge Shangri-La Hotel Shenzhen
    80 m Chinese, Grill, International
    Li Yuan Restaurant
    170 m Chinese
    HaiGuan Hotel Restaurant
    290 m Chinese
    American cuisine
    American cuisine
    Champs Bar & Grill Shangri-La Hotel Shenzhen
    80 m American, Bar, Chinese
    KFC (WanXiangCheng)
    970 m American, Fast food
    Qian Wei Shuan (WanXiangCheng)
    980 m American, Japanese
    Fast food
    Fast food
    Ou Mi Ge Mexican Restaurant (JiaNingNa)
    320 m Fast food, Mexican
    YuHua Western Restaurant (RenMin South Road)
    750 m Fast food
    Ao WeiSi Western Restaurant (ChunFeng)
    760 m Fast food

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Shangri-La Hotel Shenzhen from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1312)Booking.com Reviews (1319)
    8.3
    /
    10
    Cleanliness8.4
    Facilities7.9
    Location9.0
    Room comfort and quality8.5
    Service8.3
    Value for money7.8
    All languages
    All guests (1312)
    All room types

    Show reviews that mention 

    Showing 941 verified guest comments
    12345
    8.4
    Excellent
    Jonathan from Philippines
    Family with young children
    Superior
    Stayed 2 nights in April 2019

    Good location”

    The location is in Louhu area and very near the Hongkong border. Louhu commercial city is very close and you can shop there. Hotel is very near Louhu MRT station and very accessible to everything. You can also take MRT to Shenzehen Airport via purple line then transfer to green line. Breakfast is good but the rooms a little dated. Hotel is very clean.

    Reviewed April 22, 2019
    9.6
    Exceptional
    Robbie from Indonesia
    Group
    Stayed 1 night in September 2018

    Very Helpful Concierge and hotel staff very friendly. Near Louhu shopping area, Excellent Stay”

    I'd like to thank and highly appreciate Mr Felix F and friends (Concierge staff), who are very helpful to advice us not to cross over to Hongkong International Airport by Shekou ferry, because of incoming Typhoon on Sep 15, 2018 noon and with pleasure he deliver my group free to Louhu embarcation by his own car,

    Reviewed September 18, 2018

    Dear Guest, Thank you for your patronage Shang Palace, and sharing your great dining experience with us on TripAdvisor. We are glad to know that we appreciate your recommendation on our colleagues, we will pass your compliments to Felix and our team, which we believe will motivate our team to continue serving our guests with the highest level of service. We all look forward to welcoming you back soon. Yours Sincerely, Rebecca Yan Acting General Manager

    Responded February 22, 2019
    Shangri-La Hotel Shenzhen
    8.4
    Excellent
    Werner from Canada
    Business traveler
    Horizon
    Stayed 1 night in September 2018

    Excellent”

    The Shangri-La Shenzhen is my choice of hotels when staying in Shenzhen, it's close proximity to the Hong Kong border and to the train station make it ideal for me. The internet can be somewhat slow at times, but overall you will be hard pressed to find this much hotel for the money.

    Reviewed September 18, 2018

    Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your review. We are so pleased to hear you enjoyed your stay with us. We also noticed and addressed your other comments. We look forward to welcoming you back in the near future. Yours Sincerely, George Baird General Manager

    Responded February 22, 2019
    Shangri-La Hotel Shenzhen
    10.0
    Exceptional
    eloisa from Philippines
    Business traveler
    Stayed 2 nights in May 2019

    Happy to stay in shangrila ”

    I would like to Commend denny and candy For being helpful. Accommodating to us and to other guests

    Reviewed May 10, 2019
    10.0
    Exceptional
    Dharmawan from Indonesia
    Solo traveler
    Superior
    Stayed 2 nights in May 2018

    gooodooododo”

    gooododd

    Reviewed April 21, 2019

    Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and leave your good comments. We are very glad that you have a pleasant stay here as usual, we will keep moving on and deliver the true Shangri-La experience to each and every guest. Wish to see you soon! Yours Sincerely, Rebecca Yan Acting General Manager

    Responded April 22, 2019
    Shangri-La Hotel Shenzhen
    10.0
    Exceptional
    Dharmawan from Indonesia
    Couple
    Superior
    Stayed 1 night in May 2018

    gooododododod”

    gooodd

    Reviewed April 21, 2019

    Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and leave your good comments. We are very glad that you have a pleasant stay here as usual, we will keep moving on and deliver the true Shangri-La experience to each and every guest. Wish to see you soon! Yours Sincerely, Rebecca Yan Acting General Manager

    Responded April 22, 2019
    Shangri-La Hotel Shenzhen
    8.0
    Excellent
    ong from Singapore
    Solo traveler
    Stayed 1 night in April 2019

    Good breakfast ”

    Clean room, decent size, nice breakfast, walking distance to luo hu station, small tv .

    Reviewed April 20, 2019

    Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and leave your good comments. We are very glad that you have a pleasant stay here as usual, we will keep moving on and deliver the true Shangri-La experience to each and every guest. Wish to see you soon! Yours Sincerely, Rebecca Yan Acting General Manager

    Responded April 22, 2019
    Shangri-La Hotel Shenzhen
    10.0
    Exceptional
    Jack from Hong Kong
    Couple
    Superior
    Stayed 1 night in October 2018

    Fab hotel”

    Great hotel. Very convenient location if, like me, you are visiting from Hong Kong. Breakfast was great, too!

    Reviewed March 19, 2019

    Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and sharing your comments. We are glad to learn that you were impressed by our convenient location . The hotel is located right next to Luohu Border, just minutes’ walk to Hong Kong. And the Shenzhen Metro Station is also close to the Hotel which will take you anywhere at your convenience. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Yours Sincerely, Rebecca Yan Acting General Manager

    Responded March 27, 2019
    Shangri-La Hotel Shenzhen
    10.0
    Exceptional
    abby from United Kingdom
    Business traveler
    Executive Suite
    Stayed 1 night in March 2019

    Great location right by the train station”

    Great food, great price and great location

    Reviewed March 11, 2019

    Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and sharing your comments. We are glad to learn that you were impressed by our convenient location . The hotel is located right next to Luohu Border, just minutes’ walk to Hong Kong. And the Shenzhen Metro Station is also close to the Hotel which will take you anywhere at your convenience. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Yours Sincerely, Rebecca Yan Acting General Manager

    Responded March 27, 2019
    Shangri-La Hotel Shenzhen
    10.0
    Exceptional
    Gary from Hong Kong
    Business traveler
    Superior
    Stayed 1 night in October 2018

    Nice Room”

    Always professional staff & Service

    Reviewed February 24, 2019

    Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing your positive review with us. The hotel is conveniently located close to the Luohu Commercial City, Dong Men Walk Street and Luohu Border, which is a great choice for shoppers and leisure travelers. We are so pleased to hear you enjoyed your stay with us, which we believe will motivate us to keep going and provide a pleasant stay for more guests. We look forward to welcoming you back in the near future. Yours Sincerely, Rebecca Yan Acting General Manager

    Responded February 25, 2019
    Shangri-La Hotel Shenzhen
    8.4
    Excellent
    Christopher from Singapore
    Couple
    Superior
    Stayed 1 night in December 2017

    Good location”

    The good location and easy access to MTR is the main attraction. Within Shangri-La, it seems to be a little old in terms of the renovation. The TV seems a little too small and old for the amount being paid. The fridge had a lock which was also surprisingly locked during our stay there. We were forced to finish our fruits which we wanted to keep for the next day. On checking with reception next day, the fridge was supposed to be unlocked and for our usage. Overall, very mixed feelings. I probably wouldnt recommend this to anyone who yearns for a good location. Another person could have easily paid a fraction of the price staying nearby at Best Western, which has similar room size and conditions.

    Reviewed January 04, 2018

    Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing your feedback with us. We are glad to learn that our convenient location delighted you. Your other comment has been noted and shared with the team. We look forward to serving you again in the near future. Yours Sincerely, George Baird General Manager

    Responded January 08, 2018
    Shangri-La Hotel Shenzhen
    9.6
    Exceptional
    Jeffrey from United Kingdom
    Business traveler
    Horizon
    Stayed 2 nights in March 2017

    An Oasis of Splendour”

    I use the Shangri la Shenzhen for business meetings in Southern China and Hong Kong, just a quick step across the border. Horizon Club is excellent value and the bufet in the general restauarant is great, with discount for hotel guests.

    Reviewed March 08, 2017

    Dear Guest, Thank you for your residence at Horizon Club, Shangri-La Hotel, Shenzhen and sharing your positive review with us. We are thrilled to know that you enjoyed our convenient location next to Luohu border, our horizon club, and food in our coffee Garden restaurant. We look forward to seeing you again in the future. Yours Sincerely, George Baird General Manager

    Responded April 24, 2017
    Shangri-La Hotel Shenzhen
    8.0
    Excellent
    Chi from Canada
    Couple
    Deluxe
    Stayed 1 night in September 2016

    Excellent location”

    Legitimacy of the shangri-la brand at this location is, in my opinion, valid. The staff had been patient, but I feel could use a bit more brushing up on spoken English. Thankfully, we eventually understood each other. Lobby was spacious and bright, but the recreation floor feels a bit old and mucky. But in general, it was a very comfortable stay. And can't argue that it's got the best location being directly next to LuoHu station / border control with Hong Kong.

    Reviewed September 05, 2016
    8.4
    Excellent
    John from United Kingdom
    Solo traveler
    Horizon
    Stayed 1 night in April 2016

    A Weekend in Shenzhen”

    I booked this Hotel through Agoda and found out when I eventually checked in that they put me on their Executive Floor (Horizon) where I could use the Lounge ammenaties at leisure. However, they lacked staff at main reception for check in and checking out! So please leave ample time when checking out...

    Reviewed April 25, 2016
    8.3
    Excellent
    Andrew from United Kingdom
    Solo traveler
    Superior
    Stayed 2 nights in December 2015

    great staff”

    staff - location - faciities

    all good. enjoyed the stay. the promo breakfast plus extra stuff was a bit strange as i took it and paid but still wasn't allowed some of them (my key would not go to those floors). reception was always too busy so never asked or questioned it so my fault...so make sure you get everything you should. otherwise great

    Reviewed December 28, 2015
    10.0
    Exceptional
    LINH from United States
    Business traveler
    Executive Suite
    Stayed 2 nights in September 2015

    Best service,room clean and big”

    Staffs friendly and helpful,Horizon Club lounge is the best,Executive suite is big

    We did a good choice to moved from Pangling hotel to Shangri-La hotel cause when I book on Agoda.com after readed all the review I really don't know where to stay so I book Pangling 1 night and find out that not good location cause hard to get taxi and room small so i go back on Agoda and find out Shangri-la hotel I booked 2 nights stay at this hotel really happy with all the staffs from reception to the Horizon club lounge and specially bell man they have me book a van take us to Guangzhou airport ,thanks to Anthony Guo and Rick you guys really take care us well.Will come back here stay again on my next business trip in Shenzhen.

    Reviewed September 13, 2015
    9.3
    Exceptional
    ali from United Kingdom
    Couple
    Deluxe
    Stayed 1 night in July 2014

    In Shenzen this is the best value hotel”

    good location, value for money and clean

    This Shangri-la is in the old part of Shenzen. This is perfect if you are coming from Hong Kong and getting around is easy enough with plenty of taxis available. The area is right by the train station so its not the prettiest of locations but you can't beat the price and the service is excellent.

    Reviewed October 10, 2014
    8.0
    Excellent
    Walter from United States
    Business traveler
    Deluxe
    Stayed 1 night in December 2013

    Great Location”

    Location, price, rooms

    This is a good international hotel near the Luohu border crossing (and commercial city shopping). It is close to the Luohu MTR station to Hong Kong as well. It is very convenient, and the price on Agoda is less than 1/3rd of the price you'd pay walking in. Rooms are big and clean, there's a good sports bar in there (opens at 5), and a nice dim sum place (opens at 11). The Horizon floor is awesome.

    Reviewed August 01, 2014
    8.7
    Excellent
    Gavin from Australia
    Solo traveler
    Deluxe
    Stayed 1 night in May 2014

    Always a comfortable stay”

    Staff, comfort, quiet

    An quiet escape from the manic shopping streets surrounding this hotel. Shangrila-La always provides and comfortable stay and the staff are friendly, attentive and always ready to help. Some rooms bathrooms, including the one on this stay, could be refreshed as step-in bath showers are not the best. But the rooms are comfortable and quiet. All-in-all, a good stay.

    Reviewed June 29, 2014
    9.3
    Exceptional
    Hui from Singapore
    Couple
    Deluxe
    Stayed 1 night in May 2014

    Awesome Stay”

    Easily Accessible, Very attentive and helpful staff, Comfortable room.

    Spent a night over at Shangri-La Hotel Shenzhen when we arrived from zhuhai and planned to go over to hongkong the next day We did not know that they provide free transport and so we had a hard time tugging all our luggages from the train exits. Their staff were really attentive, came over to help us with out luggages the moment he saw us. Checked in was fast and we were satisfied with our room. The staff were helpful in giving directions to where we wanted to go. We stored our luggages with them after we check out the next day and came back after a day long of shopping to retrieve them and the staff even gave us a space to arrange our purchases into our luggages. They also offered us bottles of mineral water which I felt were really nice of them to do so. Once we were done, one of their staff (Robin) even offered to help us to carry our heavy luggage down the long stairs to the train station and said told us that we can actually arrange transport transfer with them beforehand. All in all, my friend and I were really satisfied with our stay at Shangri-La hotel Shenzhen.

    Reviewed June 05, 2014
    12345
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    Shangri-La Hotel Shenzhen
    |Excellent 8.3
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    • Exceptional location
    • KK 100
    • Renmin South Metro Station is within 0.21 km