Shangri-La Hotel, Tokyo
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9.4 Exceptional location
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9.4Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

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Distances to essentials

  • Airports
    • 15 km
    • Haneda International Airport (HND)
    • 57 km
    • Narita International Airport (NRT)
  • Bus and rail stations
    • 300 m
    • Tokyo Train Station
    • 400 m
    • Otemachi Train Station
  • Hospitals and clinics
    • 1.4 km
    • Kobiki Town Clinic
  • Pharmacies
    • 550 m
    • Sugi Pharmacy
  • Convenience stores
    • 100 m
    • Ministop
  • Cash withdrawal
    • 100 m
    • ATM

More about Shangri-La Hotel, Tokyo

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Verified traveler reviews

Agoda Reviews (139)
Booking.com Reviews (228)

6.3

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Exceptional
  • Cleanliness 9.6
  • Facilities 9.4
  • Location 9.4
  • Room comfort and quality 9.5
  • Service 9.5
  • Value for money 8.3
Exceptional
  • Cleanliness 9.6
  • Facilities 9.0
  • Location 9.6
  • Room comfort and quality 9.5
  • Service 9.5
  • Value for money 8.1
Exceptional
  • Cleanliness 9.6
  • Facilities 9.8
  • Location 9.2
  • Room comfort and quality 9.5
  • Service 9.6
  • Value for money 8.3
  • Cleanliness 9.7
  • Facilities 10.0
  • Location 9.2
  • Room comfort and quality 9.1
  • Service 9.5
  • Value for money 8.7
  • Cleanliness 9.4
  • Facilities 8.0
  • Location 9.2
  • Room comfort and quality 9.5
  • Service 9.6
  • Value for money 7.8
Exceptional
  • Cleanliness 9.9
  • Facilities 10.0
  • Location 9.9
  • Room comfort and quality 9.8
  • Service 8.9
  • Value for money 8.7
Excellent
based on 2 reviews
  • Cleanliness 10.0
  • Location 9.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 7.0
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Room type
  • Deluxe Imperial Garden View King Room
  • Twin Deluxe Garden View
  • Premier King
  • Deluxe Room King
  • Deluxe Room Twin
  • Deluxe Twin Room
  • Deluxe King Room
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Showing 136 verified reviews
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9.2
Jancey from Malaysia
Business traveler
Deluxe King Room
Stayed 2 nights in February 2017
Excellent stay. Great experience. The famed Shangrila experience. ”
Great hotel, impeccable service experience. Keep up the good work.
Reviewed February 19, 2017
Did you find this review helpful? |
10.0
Saad from Qatar
Couple
Deluxe Room King
Stayed 7 nights in January 2017
Good”
Nice
Reviewed January 27, 2017
Did you find this review helpful? |
10.0
Thanisak from Thailand
Couple
Deluxe Imperial Garden View King Room
Stayed 2 nights in November 2016
Good”
good
Reviewed December 04, 2016
Did you find this review helpful? |
9.6
kayleigh from United Kingdom
Couple
Stayed 5 nights in August 2013
Beautiful hotel”
Hotel is beautiful and for the price so it should be! Enjoyed our stay, did feel a little uncomfortable when we went for afternoon tea wearing shorts and t-shirt and all other guests were very smartly dressed (suppose i should have expected this!?). Staff kind of hid us round a corner lol
Reviewed December 01, 2016
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10.0
Suzanne from Australia
Family with teens
Deluxe Room Twin
Stayed 3 nights in November 2016
Staff excellence”
Service is the key word and spaciousness is a commodity that is found here. Staff were attentive during a difficult time when the recent earthquake stopped the Shinkansen from running etc. Staff ran up and down stairs checking on guests and took our heavy bags down by hand. Yes I would recommend this hotel.
Reviewed November 23, 2016
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9.2
Robyn from Australia
Couple
Deluxe Imperial Garden View King Room
Stayed 3 nights in October 2016
Tokyo in style”
Good location next to Tokyo Station. Beautiful room, luxurious extras and excellent staff. Breakfast was very expensive but there are plenty of outside the hotel options that are excellent and more reasonable.
Reviewed November 12, 2016
1 traveler found this review helpful. Did you? |
8.0
Setiani from Indonesia
Family with teens
Deluxe Room Twin
Stayed 6 nights in March 2016
Tokyo stay”
Good location and excellent convenience to go about places. A dissatisfaction of this hotel is staffs are not friendly and attentive. Request for luggage pick up, they took an hour to our room.
Reviewed April 05, 2016
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10.0
Chen from Singapore
Couple
Premier King
Stayed 5 nights in February 2016
Unforgettable!”
Staff in the gym was absolutely prompt to sanitize the gym equipment and restock water and towels almost immediately. Hotel provided complimentary assistance of booking bullet train tickets, making restaurant reservations, and changing of large Yen notes to smaller notes. Would recommend anyone going to Tokyo to stay at Shangri-La!
Reviewed February 20, 2016
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9.0
adeline from Singapore
Family with young children
Deluxe Imperial Garden View King Room
Stayed 3 nights in November 2015
Awesome service and comfort stay”
Housekeeping comfort and convenience
Very good
Reviewed December 01, 2015
Did you find this review helpful? |
7.7
Apiruk from Thailand
Couple
Deluxe Room King
Stayed 2 nights in October 2015
Nice staff”
Clean staff food
Reviewed November 02, 2015
Did you find this review helpful? |



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