9.1

Exceptional
/10
(614 reviews)See what guests said
Breakfast1
Check in/Check Out1
View1
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Parking
Available
Popular landmarks
Ginza 1.2 km
Tokyo Tower 3.4 km
Ueno Park 3.7 km
Shinjuku Gyoen National Garden 5.4 km
Meiji Jingu 6.4 km
Shibuya Crossing 6.7 km
Tokyo Metropolitan Government Building observation room 7.1 km
Nearby landmarks
Tomica Shop 50 m
First Avenue Tokyo Station 70 m
Daimaru Tokyo 80 m
Tokyo Character Street 80 m
JAF Tokyo Branch 80 m
Nenrinya Daimaru Tokyo Store 80 m
Waraku Beniya Ecute Tokyo 80 m
Ekibenya Matsuri 100 m
Yaesu Shopping Mall 110 m
Daimaru Department Store Tokyo 110 m
Shangri-La Tokyo

"I have a great time was very nice the staff very kind and helpful"

Najwa - December 17, 2019
 Shangri-La Tokyo
Lobby Shangri-La Tokyo
Interior view Shangri-La Tokyo
See all 62 photos
Removed from saved list
Free Wi-Fi

Shangri-La Tokyo

Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo Station, Tokyo, Japan, 100-8283 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 150 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.3
Location rating9.4
Nearest airportHaneda Airport (HND)
Distance to airport14.8 km

Rooms available at Shangri-La Tokyo

Exceptional
Room comfort & quality
9.5
Deluxe Room 2 Twins
...
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Premier Room 1 King Bed
...
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Horizon Club Deluxe King Room
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Room 1 King
...
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Horizon Club Deluxe Imperial Garden View King Room
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 68 m²/732 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Imperial Garden View Twin Room
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Horizon Club Deluxe Imperial Garden View Twin Room
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Deluxe Imperial Garden View 1 King
...
    Enter dates to see prices
    Horizon Deluxe 1 King
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Shangri-La Tokyo?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Shangri-La Tokyo?

      Shangri-La Tokyo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 62000 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Shangri-La Tokyo also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Shangri-La Tokyo has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange both taxis or car rental.

      Is breakfast offered at Shangri-La Tokyo?

      Start your mornings right, with the continental and buffet breakfast options offered at Shangri-La Tokyo. Adults can enjoy breakfast offered with an additional charge of 5495 JPY if not included in the room rate.

      What are my dining options at Shangri-La Tokyo?

      Shangri-La Tokyo features 3 on-site restaurants for your dining convenience.

      What is the smoking policy at Shangri-La Tokyo?

      Shangri-La Tokyo does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What restaurants are nearby Shangri-La Tokyo?

      Shangri-La Tokyo is located in Tokyo Station, famous for good restaurants such as Cowboy-Bar Boro, Operetta Marunouchi Trust Tower and Piacere.

      Show more questions
      See map

      Explore the neighborhood

      What people love about Shangri-La Tokyo

      • 8.4

        Excellent
        Staff 

        "Staff are friendly and helpful."

        Sunitee

        |

        April 18, 2018

      • 8.4

        Excellent

        "Rooms are very comfortable."

        Sunitee

        |

        April 18, 2018

      • 10.0

        Exceptional

        "Thanks for a great stay."

        Robert

        |

        May 6, 2018

      Overall rating:

      9.1

      Exceptional
      614 reviews
      Cleanliness
      9.6
      Facilities
      9.1
      Location
      9.4
      Read all reviews >
      What travelers say they love:
      Bathtub with a view in the premier rooms is great.
      Thomas from Switzerland
      Family with older children
      More about Shangri-La Tokyo

      More about Shangri-La Tokyo

      With the warm welcome and hospitality to all guests, Shangri-La Tokyo creates a heaven in the city center. The hotel is located in the city's Marunouchi district where easy access to the city center and some of the finest shopping opportunities can be found. Ginza is five minutes away by car. The Imperial Palace and the city’s Marunouchi and Nihonbashi district are all within walk distance. The excellent location is fitted for both corporate and leisure travelers. The hotel offers 200 tastefully appointed rooms, and guests will enjoy the fantastic views of Tokyo station and the area from Imperial Palace to Shinjyuku as a sub center of Tokyo. The hotel features beautifully appointed guestrooms, each including internet access, 24-hour room service, satellite/cable TV, computer data support, and more.

      Show less
      Amenities and facilities
      Exceptional
      Facilities

      9.1

      Most talked about facilities

      Housekeeping

      5 mentions

      Food & Dining

      3 mentions

      Breakfast

      3 mentions

      Swimming Pool

      2 mentions

      Languages spoken

      • English
      • Arabic
      • Chinese [Mandarin]
      • French
      • German
      • Hindi
      • Italian
      • Japanese
      • Korean
      • Malay

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet [LAN]
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Fitness center
      • Hot tub
      • Massage
      • Sauna
      • Spa
      • Swimming pool [indoor]
      • Tours

      Cleanliness and safety

      • Body thermometer
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Hand sanitizer
      • Hygiene certification
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Safe dining setup
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • Coffee shop
      • Restaurants
      • Room service [24-hour]
      • Vending machine

      Services and conveniences

      • Concierge
      • Contactless check-in/out
      • Convenience store
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Gift/souvenir shop
      • Laundry service
      • Luggage storage
      • Safety deposit boxes
      • Shops
      • Smoke-free property
      • Smoking area

      For the kids

      • Babysitting service

      Access

      • Check-in/out [express]
      • Check-in/out [private]
      • Check-in [24-hour]
      • Dog-friendly
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]

      Getting around

      • Airport transfer
      • Car park [charges apply]
      • Car park [nearby]
      • Car park [on-site]
      • Rental car
      • Shuttle service
      • Taxi service
      • Valet parking

      Sports equipment rental

      • Bicycle rental
      Food and dining
      Breakfast options
      • American
      • Continental
      Restaurants on site

      Piacere

      • Cuisine: Italian
      • Menu: Buffet
      Location
      Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo Station, Tokyo, Japan, 100-8283
      Exceptional
      Location

      9.4

      Airports

      • Haneda Airport (HND)
        14.8 km 22 min drive
      • Narita International Airport (NRT)
        57.2 km 53 min drive

      Hospital or clinic

      • Tokyo Business Clinic
        110 m

      Shopping

      • Pet Paradise, Harajuku Takeshita Street
        6.2 km

      Convenience store

      • On-site

      Cash withdrawal

      • ATM
        110 m 2 min walk
      What's nearby

      Popular landmarks

      • Ginza
        1.2 km
      • Tokyo Tower
        3.4 km
      • Ueno Park
        3.7 km
      • Shinjuku Gyoen National Garden
        5.4 km
      • Meiji Jingu
        6.4 km
      • Shibuya Crossing
        6.7 km
      • Tokyo Metropolitan Government Building observation room
        7.1 km

      Nearby landmarks

      • Tomica Shop
        50 m
      • First Avenue Tokyo Station
        70 m
      • Daimaru Tokyo
        80 m
      • Tokyo Character Street
        80 m
      • JAF Tokyo Branch
        80 m
      • Nenrinya Daimaru Tokyo Store
        80 m
      • Waraku Beniya Ecute Tokyo
        80 m
      • Ekibenya Matsuri
        100 m
      • Yaesu Shopping Mall
        110 m
      • Daimaru Department Store Tokyo
        110 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Children 0-11 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • Maximum number of guests in one room is 3 including children.
      • Guests who will be staying in Executive Suite, Horizon Deluxe King and/or Horizon Deluxe Twin can access Horizon Club Lounge during the stay.
      • There is an additional meal charge for children. Please contact the property directly for more information.
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out until12:00

      Getting around

      • Airport transfer fee62000 JPY
      • Travel time to airport (minutes)60

      Extras

      • Breakfast charge (unless included in room price)5495 JPY

      The property

      • Non-smoking rooms/floorsYes
      • Number of bars/lounges1
      • Number of floors37
      • Number of restaurants3
      • Number of rooms 200
      • Room voltage100
      • Year property opened2009

      Reviews of Shangri-La Tokyo from real guests

      Provided by verified guests of Agoda
      9.1
      /
      10
      Exceptional
      Cleanliness9.6
      Facilities9.1
      Location9.4
      Room comfort and quality9.5
      Service9.5
      Value for money8.3
      High score for Tokyo
      Rating
      9+ Exceptional (95)
      8-9 Excellent (37)
      7-8 Very Good (9)
      6-7 Good (4)
      <6 Below Expectation (5)
      Time of the year
      Mar - May (42)
      Jun - Aug (35)
      Sep - Nov (35)
      Dec - Feb (38)
      Don't miss out!Properties in Tokyo are being booked every minute!
      All guests (236)
      All languages

      Show reviews that mention 

      Showing 150 verified guest comments
      12345
      9.7
      Exceptional
      Xiu from Singapore
      Couple
      Stayed 4 nights in May 2015

      relaxing place in central location”

      Very comfortable, full of amenities, good service.

      Shangri-la never fails to live up to its name. It's located at tokyo station, a central location, with all the main metro lines and airport express within reach. The service is fantastic, they were happy to make restaurant reservations for us before our arrival, and they even offered to keep our extra baggage in the hotel for 9 days after we checked out, when all we did was enquire with them about long term storage at tokyo station! This is a huge help for us as we didn't want to lug around multiple luggages while traveling to Kyoto and Osaka, before coming back to Tokyo again. The room itself: fabulous. Huge for tokyo standards. We got a deluxe room, and somehow ended up in the corner room, with a huge shower/ bathroom that had a window looking towards the city. The room had all we need, and much more. The bed promises a good night sleep, and I can barely hear any noise from the corridor. Would totally stay there again.

      Reviewed May 13, 2015

      See room deals

      9.7
      Exceptional
      Suet from Hong Kong SAR, China
      Family with young children
      Stayed 1 night in February 2014

      More than expected...”

      Staff, services, room

      They provide their service by heart. Everything prepared and done already before you could think of. I am a Shangri La fans, always stay with them whenver I travel abroad. 2 resorts in Kota-kinabalu and the one at Sentosa. We visited Tokyo to stay for one night before going home, though priced higher than most Tokyo hotels, its location and services will compensate it all. They even provide escort services to and from Tokyo station platform. All staff are helpful and with good English. Shangri La never disappoint me before, but this one, is over my expectation. The best one in my experience.

      Reviewed February 04, 2014

      See room deals

      9.2
      Exceptional
      Thomas from Switzerland
      Family with teens
      Premier Room 1 King Bed
      Stayed 5 nights in July 2018

      You get what you pay for”

      Superb location. The hotel entrance is only about 25 meters from the nearest gate of the Tokyo station, with direct links to the Narita Express, the Shinkansen Network as well as the ever so popular Yamanote line, which circles the city and stops at most tourist hotspots. Rooms are exceptionally big and comfortable, with all imagineable amenities. Bathtub with a view in the premier rooms is great. Employees are „over the top“ friendly without exception. It went to the level where I found myself a little out of place with all the bowing and demonstration of respect. The pool was very relaxing and I guess it‘s hardly ever full, because the Shangri-La is not huge. It only occupies the top (roughly) ten floors of the tower. Breakfast was too expensive for what it was. All very nicely presented, and food of very good quality, and the made to order main course always fine, but 4‘400 Yen per adult is not a great value. Hope to overcome my lazyness in the future and eat elsewhere.

      Reviewed August 03, 2018

      See room deals

      10.0
      Exceptional
      Sara from United States
      Couple
      Stayed 1 night in February 2012

      Adore the Shangri-La”

      fabulous view of city, comfortable rooms, impecable service

      This hotel we will return to. Our room was lovely. The service at the hotel is second to none. Having breakfast at the hotel restaurant in the morning is dreamy. The design of the restaurant, the flower arrangements and the buffet are very special. I had a massage at the spa to help combat jet lag. It was well worth it. To help us find a restuarant outside hotel first evening in Tokyo we were walked over to the station and pointed in right direction! the Attention to small detail is the by line at the Shangri-La. Make sure you find time to sit in bar in the evening or late afternoon and soak up the fabulous view of Tokyo!

      Reviewed February 13, 2012

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      9.7
      Exceptional
      Guillermo from Spain
      Couple
      Stayed 4 nights in September 2012

      wow wow wow! ”

      Amazing Hotel, Amazing Staff, Great Location

      we stayed here for the last 4 nights of our honeymoon in japan and we definitely ended in style! from the moment we arrived the staff knew our names (without us telling them-amazing!) and treated us so well. when we checked it (smoothly of course) we were informed that as it was our honeymoon we had a complimentary bottle of bubbles which was the perfect way to enjoy settling into our room and enjoying the tokyo skyline from the 35 floor! we were in room (corner room) and it was perfect from the bed to the bathroom! plenty of space and everything was spotless and clean! front desk were a great help booking us tickets for kabuki and sumo and also making a dinner reservation for us as well. i nearly cried when we left and it was very nice and helpful to have an escort to the nex platform (our bags weighed a ton!) and a great but simple touch. would i go back, within a heartbeat. thank you everyone at shangri-la tokyo!

      Reviewed September 19, 2012

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      10.0
      Exceptional
      jennifer from Australia
      Couple
      Stayed 1 night in December 2012

      Excellent location, service and luxury room ”

      Next to Tokyo Station. Beautiful decor and fittings. Very helpful staff.

      We loved it at the Shangri-La in Tokyo. It was our first hotel on our trip and the staff made us feel very welcome and were very helpful. We had a beautiful room with excellent views over the city skyline and luxury surrounds in our room. The location is the best as we were traveling on a Japan Rail Pass and subway so used the station everyday to get around. We would highly recommend this hotel as a terrific place to stay in Tokyo.

      Reviewed December 16, 2012

      See room deals

      9.7
      Exceptional
      Pharyn from Australia
      Couple
      Stayed 1 night in January 2013

      Lovely - really couldn't fault our stay!!!”

      Great location, fantastic staff, amazing views!!!

      When we arrived at Shangri-La, we were offered an 'upsell' to a corner room and Horizon Club / Lounge access for AUD $130 (approx). We were already paying around $600 for the room, but we thought 'what the heck' as we were only there for one night. I must say though - it was definitely worth the extra $130!!! The room was quite large - especially for Japanese standards, with a HUGE bathroom including a lovely bath with a glass wall that provided a view of Tokyo. The staff were incredible, and the drinks and nibbles we had at the Horizon club were really good - as was the breakfast the next morning - probably the best hotel breakfast I've ever had. I wish we had been able to stay longer! A brilliant way to finish our holiday in Japan...

      Reviewed January 18, 2013

      See room deals

      9.3
      Exceptional
      ariana from Indonesia
      Business traveler
      Stayed 3 nights in October 2013

      great stay”

      location room service

      We were at the Shangri La Tokyo for less than 24 hours but while we were there we definitely used the services of the hotel! Yes- you pay top dollar but it was worth every dime. The check in service on the club level was amazing and accommodating a group of tired American travelers. They helped us arrange a bike tour and navigate the subways. All with patience and smiles. Breakfast in the morning is included-- beyond the amazing buffet set up you could order anything off the menu- all included. Quite impressive. The appointments in the room were excellent too (stockings for the ladies were just part of the amenity kits!) Our stay was short but we will always remember and recommend this property.

      Reviewed November 13, 2013

      See room deals

      9.3
      Exceptional
      ariana from Indonesia
      Business traveler
      Stayed 3 nights in October 2013

      great stay”

      location room service

      We were at the Shangri La Tokyo for less than 24 hours but while we were there we definitely used the services of the hotel! Yes- you pay top dollar but it was worth every dime. The check in service on the club level was amazing and accommodating a group of tired American travelers. They helped us arrange a bike tour and navigate the subways. All with patience and smiles. Breakfast in the morning is included-- beyond the amazing buffet set up you could order anything off the menu- all included. Quite impressive. The appointments in the room were excellent too (stockings for the ladies were just part of the amenity kits!) Our stay was short but we will always remember and recommend this property.

      Reviewed November 13, 2013

      See room deals

      9.0
      Exceptional
      Jamie from Australia
      Couple
      Stayed 1 night in June 2014

      An oppulent reward on our last night in Japan”

      Location, luxury and staff

      Our stay at Shangri-La Tokyo was an indulgence for our last night in Japan having been there for three (3) weeks. Perfect location, room and staff with excellent Wi-Fi and English newspaper delivered in the morning. Being a luxury hotel they do gouge you in the dining room and bar but as said this was our chosen indulgence so you had to expect that the wallet was going to take a thrashing.

      Reviewed June 09, 2014

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      10.0
      Exceptional
      Chen from Singapore
      Couple
      Stayed 5 nights in February 2016

      Unforgettable!”

      Staff in the gym was absolutely prompt to sanitize the gym equipment and restock water and towels almost immediately. Hotel provided complimentary assistance of booking bullet train tickets, making restaurant reservations, and changing of large Yen notes to smaller notes. Would recommend anyone going to Tokyo to stay at Shangri-La!

      Reviewed February 20, 2016

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      9.7
      Exceptional
      Antonio from Hong Kong SAR, China
      Family with young children
      Stayed 3 nights in February 2012

      Good location, good facilities”

      Location, shopping

      Shangri-la Tokyo has the best room facilities in terms of connectivity for your electronic gadgets. The room provides all kinds of wires to hook up your ipod, laptop, or other gadgets to the audio and video system in the room. Very thoughtful. Also, the location is great for shopping and dinning.

      Reviewed February 15, 2012

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      9.3
      Exceptional
      Steve from United States
      Couple
      Stayed 4 nights in September 2010

      Shangri La Tokyo”

      View of Mt. Fuji

      My husband and I spent 5 nights at the Shangri-La! When we checked into our room we could barely see Mt Fuji. We requested a room with a better view. They just walked us down the hall and we were perfectly in line for a fabulous view of Mt. Fuji. We were centrally located to business meetings, restaurants, shopping, sight seeing and were totally entertained. Breakfast was very expensive and my eggs were served cold and overcooked with no hot toast. Coffee was too strong. I would say there are nicer places nearby to enjoy for half the price. The bed was very soft and supportive with 3 pillow choices. Lots of amenities. Great shower and bath area. Wireless internet service that was VERY fast. Their business center was also very efficient and helpful. I do not speak Japanese but the staff there was able to help me. They organized a free shopping trip for me with an English guide inside the store which included tea. We will stay there again soon.

      Reviewed September 15, 2010

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      7.7
      Very good
      Brigitta
      Couple
      Stayed 1 night in December 2012

      Beautiful hotel, amazing views”

      Views!

      the hotel was in the perfect location, right by tokyo main station, making it very easy and convenient to reach from the airport. it is located high up in a skyscraper and has amazing views from the lobby bar and its restaurants. our room had incredible views over tokyo with peak views of mt. fuji. our room was large which was beautiful for a city like tokyo with a walk in shower that had views over the city! the service was very friendly, although not very helpful with tips of bars and restaurants in the area (we were looking for some help for new year's eve ideas). one bar they sent us to was even closed. not the five star service one would expect. otherwise, the hotel was fantastic. the pool was a little disappointing. sauna/whirlpools are separated into the male and female changing rooms. pool had nice views but not that special to lounge around. great location to go shopping from, close to ginza and tokyo station mall area, as well as imperial palace gardens.

      Reviewed January 12, 2013

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      9.7
      Exceptional
      Jie from Hong Kong SAR, China
      Family with young children
      Stayed 3 nights in October 2012

      Convinent, valuable hotel”

      Convinent near Tokyo JR station

      It is a high class hotel, near Tokyo JR station, just several minutes walk, also just less than half an hour walk to the 皇居外苑. The Tokyo JR station is a shopping Paradise, many restaurant, also there is Damaru dept store. The Tokyo JR station can bring you to all famous shopping area and sight seeing place

      Reviewed October 10, 2012

      See room deals

      10.0
      Exceptional
      RAMY from Saudi Arabia
      Couple
      Stayed 1 night in March 2010

      The Best Hotel Ever in Japan”

      Best Location, Friendly & Helpful Staff, Good Speaking English, Good Food & Room Service. They are the best
      Nothing !

      Really i enjoyed staying there at my honeymoon, the staff was so helpful and they congratulate us for honeymoon and gave as upgrade to executive suit with fruits plate. best location near of tokyo station, breakfast was great, i really give high recommendation to stay at this hotel if u r planning to visit Tokyo

      Reviewed April 17, 2010

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      8.7
      Excellent
      Albert from Canada
      Solo traveler
      Stayed 2 nights in July 2010

      Shangri-La Hotel”

      location, management, brand name, good quality
      cost, misc. charges

      Overall this hotel meet my expectation, great location just next to the Tokyo station. However, for the price charged a night, there are many other choices I will consider for my next visit to Tokyo. In order to be competitive with the similiar class of hotels, some insentives to customer is very much needed.

      Reviewed July 09, 2010

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      9.3
      Exceptional
      peter from Canada
      Couple
      Stayed 2 nights in May 2010

      excellent hotel”

      good location superb service nicely docorated
      mattress is a bit soft entrance at the street level is not grand

      the hotel is conveniently located at the tokyo station. when arrived at the hotel, staff offer 5 star service with warm greetings, big smile. they are very polite. when i need help on restaurant(outside the hotel) reservation and where to buy gifts, bell captain provide the service and solve my problems.

      Reviewed May 07, 2010

      See room deals

      10.0
      Exceptional
      JULIUS from Philippines
      Family with teens
      Stayed 5 nights in April 2014

      Excellent experience”

      Location, Services and Luxury

      Great option for a nice stay at the city... Localization is great, in the central area of Tokyo, just by the train station and underground with restaurants, bars and shopping at walking distance. The room and staff was very welcoming and comfortable. All our needs were anticipated without exception. The hotel was very well located for our needs.

      Reviewed May 13, 2014

      See room deals

      9.7
      Exceptional
      Holden from United States
      Couple
      Stayed 3 nights in July 2010

      Wonderful Weekend”

      Ambience and staff
      Good food but costly

      The beautiful room would be enough to bring us back here,but the staff was so accommodating and gracious that we wouldn't want to stay anywhere else when we return to Tokyo. We hope to try many other Sangri-La Hotels throughout the world!

      Reviewed August 24, 2010

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      12345
      This is a popular property. Don't miss out!

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