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Exceptional9.1
Based on 151 reviews
100% would recommend to a friend
Shangri-La Hotel, Tokyo
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9.1 Exceptional guest rating
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"Great hotel, impeccable service experience. Keep up the good..."

JanceyMalaysia
Interior view
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9.4 Exceptional location
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9.4Location
  • 300 meters to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

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Room choices
Deluxe Imperial Garden View Twin Room
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  • 50 m²/538 ft²
  • 2 single beds
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Horizon Club Deluxe Twin Room
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  • 2 single beds
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Horizon Deluxe King
...
  • City view
  • 50 m²/538 ft²
  • 1 king bed
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Horizon Club Deluxe King Room
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  • 1 super king bed
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Executive Suite
...
  • City view
  • 68 m²/732 ft²
  • 1 king bed
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Horizon Deluxe Twin
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  • City view
  • 50 m²/538 ft²
  • 2 semi double beds
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Deluxe Imperial King Room
...
  • 50 m²/538 ft²
  • Smoking allowed
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Premier King
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  • 68 m²/732 ft²
  • 1 king bed
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Executive King Suite
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  • 68 m²/732 ft²
  • Smoking allowed
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Horizon Club Deluxe Twin Room
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  • 50 m²/538 ft²
  • Non-smoking
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Have a question for Shangri-La Hotel, Tokyo?

Nearest essentials

Airports
  • Haneda International Airport (HND)
  • 14.7 km
  • Narita International Airport (NRT)
  • 56.5 km
Public transportation
  • Tokyo Train Station
  • 320 m
  • Otemachi Train Station
  • 410 m
Hospital or clinic
  • Kobiki Town Clinic
  • 1.4 km
Pharmacy
  • Sugi Pharmacy
  • 570 m
Convenience store
  • Ministop
  • 110 m
Cash withdrawal
  • ATM
  • 110 m

More about Shangri-La Hotel, Tokyo

An overview

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Verified guest reviews

Agoda Reviews (151)Booking.com Reviews (247)
8.9
Filter by guest type:
Cleanliness9.6
Facilities9.4
Location9.4
Room comfort and quality9.5
Service9.5
Value for money8.3
Provided by verified guests of Agoda
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Room type
Deluxe Imperial Garden View King Room
Twin Deluxe Garden View
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Showing 136 verified guest comments
12345
9.2
Jancey from Malaysia
Business traveler
Deluxe Room King
Stayed 2 nights in February 2017
Excellent stay. Great experience. The famed Shangrila experience.
Great hotel, impeccable service experience. Keep up the good work.
Reviewed February 19, 2017
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10.0
Saad from Qatar
Couple
Deluxe Room King
Stayed 7 nights in January 2017
Good
Nice
Reviewed January 27, 2017
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10.0
Thanisak from Thailand
Couple
Deluxe Imperial Garden View King Room
Stayed 2 nights in November 2016
Good
good
Reviewed December 04, 2016
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9.6
kayleigh from United Kingdom
Couple
Stayed 5 nights in August 2013
Beautiful hotel
Hotel is beautiful and for the price so it should be! Enjoyed our stay, did feel a little uncomfortable when we went for afternoon tea wearing shorts and t-shirt and all other guests were very smartly dressed (suppose i should have expected this!?). Staff kind of hid us round a corner lol
Reviewed December 01, 2016
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10.0
Suzanne from Australia
Family with teens
Deluxe Room Twin
Stayed 3 nights in November 2016
Staff excellence
Service is the key word and spaciousness is a commodity that is found here. Staff were attentive during a difficult time when the recent earthquake stopped the Shinkansen from running etc. Staff ran up and down stairs checking on guests and took our heavy bags down by hand. Yes I would recommend this hotel.
Reviewed November 23, 2016
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9.2
Robyn from Australia
Couple
Deluxe Imperial Garden View King Room
Stayed 3 nights in October 2016
Tokyo in style
Good location next to Tokyo Station. Beautiful room, luxurious extras and excellent staff. Breakfast was very expensive but there are plenty of outside the hotel options that are excellent and more reasonable.
Reviewed November 12, 2016
1 traveler found this review helpful. Did you?|
8.0
Setiani from Indonesia
Family with teens
Deluxe Room Twin
Stayed 6 nights in March 2016
Tokyo stay
Good location and excellent convenience to go about places. A dissatisfaction of this hotel is staffs are not friendly and attentive. Request for luggage pick up, they took an hour to our room.
Reviewed April 05, 2016
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10.0
Chen from Singapore
Couple
Premier King
Stayed 5 nights in February 2016
Unforgettable!
Staff in the gym was absolutely prompt to sanitize the gym equipment and restock water and towels almost immediately. Hotel provided complimentary assistance of booking bullet train tickets, making restaurant reservations, and changing of large Yen notes to smaller notes. Would recommend anyone going to Tokyo to stay at Shangri-La!
Reviewed February 20, 2016
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9.0
adeline from Singapore
Family with young children
Deluxe Imperial Garden View King Room
Stayed 3 nights in November 2015
Awesome service and comfort stay
Housekeeping comfort and convenience
Very good
Reviewed December 01, 2015
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7.7
Apiruk from Thailand
Couple
Deluxe Room King
Stayed 2 nights in October 2015
Nice staff
Clean staff food
Reviewed November 02, 2015
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12345

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